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Agency or Independent Carer?
|What's Important||What's Important||Agencies||Independent||PrimeCarers|
|Control||Choice of carer|
|Relationships||Vetted and Trusted carers||Direct carer relationship|
|Reporting & Safety Features|
|Payments Handled Online|
If you decide to use an agency for your care then they find a carer to deliver the care required.
The downside of this (and something we discovered when looking for care for our own relatives) is that it’s not always the same person who visits and typically you are given a window, rather than a firm time.
Agency carers often have tight deadlines and multiple short visits to complete, so are focused on delivering care as quickly as possible and getting onto the next person, rather than spending quality time with their patient.
Using an independent carer means that you have more choice and more control. They have lower overheads so are often a more cost-effective method of buying the care you need. More importantly they have the opportunity to build a long-term relationship with their patient, so they’re more likely to register any changes in behaviours or medical conditions.
The downside is that trying to contact, meet and ensure they are safe is a time consuming process. You also have the burden of employing, contracting, safeguarding and paying the carer. All of which is an added pressure that you just don’t need.