Real carers, reviewed by families

Find a private carer near you, and meet them first

Every face here is a real carer on PrimeCarers. Read their profiles and reviews, message the ones you like, and choose who comes into your home.

Find carers near you

What type of care?

Free to search · Prefer to talk? 0203 369 3624

Vetted carers
3,500+
Hours of care arranged
1.9 million+
Families helped
2,000+

How it works

You choose the carer. We handle the paperwork.

PrimeCarers puts you in touch with self-employed private carers directly, so you decide who comes into your home.

  1. A watercolour of a woman looking at carers on her laptop while her father sits nearby

    1

    Search near you

    Put in your postcode to see the carers who cover your area, with their rates, reviews and the help they offer.

  2. A watercolour of a carer and an older woman talking over a cup of tea

    2

    Message and meet

    Messaging carers is free. Talk to the ones you like, then meet them by video or at home before you agree anything.

  3. A watercolour of a family and a carer going through an agreement at the kitchen table

    3

    Book and pay online

    Agree the visits with your carer under our contract. You pay online after each visit and we handle the invoices.

What we check before a carer can be booked

We don’t check qualifications or training, so ask about those when you meet. Carers can add references from past families and employers to their profile, which we don’t verify.

How we check carers
  • Identity, with a digital ID check
  • Right to work in the UK
  • An enhanced DBS check issued in the last 2 years (PVG in Scotland, Access NI in Northern Ireland)
  • An online interview with our team

PrimeCarers introduces families to self-employed carers. We are not a care agency, and we don’t employ carers or supervise their care.

Where our carers are

Carers across England, Scotland, Wales and Northern Ireland

Each dot is an area with carers on PrimeCarers, and bigger dots mean more of them. Towns and cities have the most. Locations are approximate and never show a carer’s home.

See who covers your area

Carers listed in search on 13 October 2026.

Private carer or agency?

Three ways to arrange care at home, side by side

A private carer costs less than an agency because there is no office between you. Here is what changes, including what an agency does that we don’t.

Hiring someone yourself

£16 to £18 an hour, plus your time

Who chooses the carer
You do
Background checks
You arrange them
Contract and payments
You write the contract and pay them
What the carer is paid
All of it, usually £16 to £18 an hour
Who employs the carer
You may become their employer
If the carer is ill
You find cover
Same carer each visit
Yes

A private carer on PrimeCarers

£20 an hour, typically

Who chooses the carer
You do, from profiles and reviews
Background checks
ID, right to work, enhanced DBS and an interview, done before you search
Contract and payments
Our contract, insurance on visits booked through us, and you pay online after each visit
What the carer is paid
About £16 of a £20 hour
Who employs the carer
Nobody. The carer is self-employed
If the carer is ill
We help you look for another carer, but cover isn’t guaranteed
Same carer each visit
Yes, you book the carer you chose

A care agency

£28 to £35 an hour

Who chooses the carer
Usually the agency
Background checks
Done by the agency
Contract and payments
Handled by the agency
What the carer is paid
About £12 of a £28 hour
Who employs the carer
The agency
If the carer is ill
The agency usually sends someone
Same carer each visit
Often a rota of carers

Typical UK figures. Carers on PrimeCarers set their own rates, and our fee is included in the rate you see, so a good carer earns more here than at an agency.

What it costs

Less than an agency, and more of it goes to your carer

Carers set their own rates. Our fee is already in the rate you see, and searching and messaging carers costs nothing.

Visits at home
£20an hour, typically
Live-in care
£1,120a week, typically
Overnight care
£130a night, from

An hour of care, compared

Typical agencyYou pay £28+/hr

Carer takes home about £12

PrimeCarersYou pay £20/hr

Carer takes home £16

Your carer's payAgency / platform fee

Get the prices near you by email

What carers in your area charge, and how that compares with local agencies. Or see all our prices.

A watercolour of a carer with an older woman and her dog in her living room

Who we are

Started by a family who couldn’t find the right care

A few years ago my family were looking for care for my grandfather. We tried agencies, but they sent whichever carer suited their rota, and when we found one we liked, she was moved elsewhere for scheduling reasons.

I started PrimeCarers so families like yours can find and work with good independent carers directly, and keep the carer they choose.

James Bowdler, founder

The team you’ll speak to

Call us on 0203 369 3624

  • James Bowdler, founder at PrimeCarers

    James Bowdler

    Founder

  • Annette, head of carer relations at PrimeCarers

    Annette

    Head of carer relations

  • Charlotte, senior account manager at PrimeCarers

    Charlotte

    Senior account manager

  • Lee-Ann, account manager at PrimeCarers

    Lee-Ann

    Account manager

  • Verna, account manager at PrimeCarers

    Verna

    Account manager

  • Caris, account manager at PrimeCarers

    Caris

    Account manager

Questions

Questions families ask us

More answers in our help centre, or call us on 0203 369 3624.

No. PrimeCarers introduces families to self-employed private carers and handles the contract, invoices and payments. We don’t employ carers, supply them or supervise their care, and we hold no CQC registration. You choose the carer, and you agree the care with them directly.

A private carer is a self-employed carer you arrange directly, rather than through an agency. They set their own rate, you choose them and agree the visits with them, and they come to you each time rather than a rota of different faces. Private carers explains more.

Put your postcode into the search on this page. You’ll see the private carers who cover your area, with their rates, reviews and the help they offer. Message the ones you like, then meet them before you book.

Searching and messaging carers is free. Each carer sets their own rate and our fee is already included in it, so the rate on a profile is what you pay. Visits are typically £20 an hour, overnight care starts from £130 a night, and live-in care is typically £1,120 a week. Our prices has the full breakdown.

Before a carer can be booked we check their identity and right to work in the UK, and they need an enhanced DBS check issued in the last 2 years (PVG in Scotland, Access NI in Northern Ireland). Each carer also has an online interview with our team. We don’t check qualifications or training, so ask the carer about those before you book. How we check carers goes through each check.

Yes, and we recommend it. Message the carers you like, then meet them by video or at home. Nothing is booked until you and the carer agree the visits.

Yes. Carers on PrimeCarers offer hourly visits, sleeping and waking nights, and live-in care, where a carer lives in the home. Live-in care starts from £1,050 a week. Live-in care and overnight care explain how each works.

Use our urgent finder. We reply within 30 minutes and look for carers who can start quickly. Asking is free, and there is a one-off £40 fee only if you go ahead with a carer we find. We can’t promise someone will be free, but we will look. Emergency care has the details.

No, and neither is PrimeCarers. You agree the visits with a self-employed carer under a written agreement, they invoice for the hours worked, and they are responsible for their own tax and National Insurance. Self-employed carer or employee explains how that works.

Insurance cover applies to each visit booked through PrimeCarers, subject to the policy terms.

Usually, yes. A direct payment is there to be spent on meeting assessed needs, and a self-employed carer you choose is a common way to do that. Payment runs through PrimeCarers, so the invoices for the visits you booked are there when the council reviews your spending. Check with your council’s direct payments team before you start, as rules differ. How direct payments work.

Tell us and our team will help you look for another carer on PrimeCarers. We can’t guarantee cover, so it’s worth agreeing a back-up plan with your carer early on, such as a second carer who knows the routine.

Yes. PrimeCarers charges nothing to stop or change care. The notice you give your carer is set in the contract: 48 hours until 168 hours of care have been worked, and 7 days after that.

PrimeCarers has carers across England, Scotland, Wales and Northern Ireland. How many cover your area depends on where you live, and towns and cities have more than rural areas. Search your postcode to see who is near you.

For carers

Looking for private clients?

Families use PrimeCarers to find carers near them. Set your own rate, choose who you work with, and get paid through the platform. Our fee is 20% on visits and 12.5% on live-in work.

Join as a carer
A watercolour of a carer and an older woman doing a jigsaw together at the kitchen table

See the private carers who cover your area

Searching and messaging carers is free, and nothing is booked until you and a carer agree it.

Prefer to talk it through? Call 0203 369 3624