Find the ideal caregiver for you and your family
Find the ideal caregiver for you and your family
PrimeCarers is your one-stop shop for finding, interviewing and hiring a private carer. All we need from you is a little bit of information about your needs and we'll take care of the rest!
Are you a carer? Apply to join PrimeCarers here!
How Do We Check Private Carers ?
Enhanced DBS Check - Every one of these caregivers is subject to a background check to make sure they’re fit for your loved one.
Interview Process - One of our experienced staff will interview new carers, so we can assess their suitability, knowledge and skills.
Reviews/References - We ask for reference letters from previous employers or evaluations from previous patients.
Find out more about what makes the best carers here.
Why choose us?
Find The Right Carer For You
We've already vetted all caregivers on the platform so you can focus on finding the perfect match for you or your loved ones.
You Pay Less, They Earn More
We directly connect Carers and families, charging the lowest fees in the industry. That means carers are getting what they deserve and you're paying less.
Let Us Handle The Admin
Our team takes all the hassle out of paying for and managing care. Book your appointments online and we'll handle the rest. Let us do the work for you.
How does it work?
Search for local carers
Search for caregivers near you with the skills you need. We have a range of care levels available, from home helpers to experienced nurses.
Choose the ones you want
Learn about these caregivers and select the ones you’d like to work with. They’re all interviewed and background checked, so you won't be disappointed.
Connect over chat
Reach out to your favourite private carer, tell them what you need and get to know them.
Book them in for a visit
Meet with them in person (or via video chat) for a no-obligation interview, so you can decide if they're right for you.
Manage your relationship
We'll handle all the admin, including contracting, payroll, insurance and continuous background checks. All you have to do is book your visits.
Who are we?
A few years ago my family were looking for care for my grandfather. We tried agencies, but we found that they just sent over the carer that suited them. This lead to a stream of poor carers and when we did find a carer that we liked, they swapped her out for someone new because of scheduling reasons. I started PrimeCarers to make it easy and safe for people like you to find and work with fantastic independent carers without all the hassle and risk that we faced.
Head of Carer Relations
Head of Development
Head of Marketing
Head of Client Relations
Senior Tech Support
Head of Backend operations
Frequently Asked Questions
Does PrimeCarers employ carers directly?
PrimeCarers is what CQC (care quality commission) define as an introductory service. When you work with a carer on PrimeCarers you will be engaging them directly as a self-employed individual. All carers usually work with multiple clients throughout the year so you won’t need to worry about organising PAYE and payroll for your carer. We’re here to give carers and clients the tools to find each other, manage money transactions and continue to work together into the future.
How much will care cost?
All the carers on PrimeCarers set their own prices based on their experience and expectations. All carer prices are displayed to you on their profile. Most carers will have different pricing based on the type of care being provided and may adjust their price up or down slightly based on the complexity of the job. If you’d like to find out more about carer pricing, head over to our pricing page where we’ve broken down the typical cost of various types of care: https://primecarers.co.uk/pricing.
Are the carers insured?
Yes! All visits booked through the PrimeCarers platform, excluding those booked with home assistants, are insured by our insurance provider Fish. You can view the details of the insurance on our terms of service page
Is there a fee for an initial assessment?
We don’t offer an in-person assessment at PrimeCarers in order to keep costs to yourself as low as possible, but our team is available during opening hours to answer any questions you may have for free. In addition, you may organise interviews with as many carers as you like for free before booking your first paid visit.
What if I don’t get on with my carer?
When you work with a carer privately you’re in control of the decisions. If you’re not getting on well with your carer then you’re not locked into any long-running contracts, however, we do enforce a 48 hour (for an hourly carer) and 7-day (for live-in care) cancellation policy as this helps carers to plan their schedule and not have to turn down other work.
Do you have a minimum visit length and number of visits?
We leave decisions on minimum visit lengths and minimum numbers of visits up to carers themselves. A 30-minute visit can be a great arrangement if a carer lives very nearby or it fits into their existing schedule while it won’t be practical for those further away. Very few carers enforce any sort of minimum number of visits and plenty of clients book one or two visits as a trial before booking out ahead.
Will my carer cook and clean the house?
When you work directly with a carer, you are their client and so most carers will be perfectly happy to help you out in any way you might need rather than sticking to a more formulaic care plan.
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