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Find the perfect carer for you and your family

Finding care your family will love

Find the perfect carer for you and your family

PrimeCarers makes it easy for you to find and work with private carers. We take care of interviews, DBS checks, contracts and payroll so you can focus on getting to know each other.

Tell us what you're looking for

Are you a carer? Apply to join PrimeCarers here!

Why choose us?

Image demonstrating choice of private carers

Find The Right Carer For You

Care is personal, we've already background checked carers on the platform, so that you can focus on making sure that they are the right person for your loved one.

Depicts value of primecarers care compared to agencies

You Pay Less, They Earn More

Carers set their own prices and we charge the lowest fees of any of our competitors. This means carers earn what they deserve whilst you pay less.

depicts value primecarers provides when managing care

Let Us Handle The Admin

Our team takes the hassle out of paying for and managing care. Just book your visits online and we will handle the rest. Let us do the work for you.

How Do We Check Private Carers ?

Enhanced DBS Check - All of the carers are subject to full background checks to ensure they are suitable for your loved one.

Interview Process - One of our experienced team will carry out an interview with new carers, allowing us to check their suitability, knowledge and skills.

Reviews/References - We search for references from previous employment or reviews from previous care patients.

Find out more about what makes the best carers here.

How does it work?

Search for local carers

Search for nearby carers that have the skills you require. We have a range of care levels available, from Home Assistants to Expert Nurses.

Choose the ones you want

Learn about them and pick the carers you want to work with. They are all interviewed, and background checked, so you can’t go wrong.

Connect over chat

Reach out to your favourite private carers, let them know what you need and get to know them.

Book them in for a visit

Have them over for a no-obligation interview, so you can decide whether they are right for you.

Manage your relationship

We handle all the admin, including contracting, Payment, Insurance and continuous background checking. All you need to do is book your visits.

What do our customers say?

I chose PrimeCarers because I did not want to use an agency who might send different individuals and I particularly wanted a male carer to look after my husband to enable me to have some respite care.

I was fortunate to only have to interview one carer who was able to start straight away and he has fitted the bill perfectly.

It is nice to know both he and I have the backup of the company and can contact them at any time if any problems.

I find it quite straightforward booking and paying for the visits, I am so grateful to have found just what I was looking for.

Patrice Adshead

At a time of serious worry and need looking after an 84yr old friend who had become very unwell, PrimeCarers came to the rescue brilliantly.

We had used agency care before and suffered the problems of varying standards of delivery and reliability. We were now faced with the possibility of moving my friend into a home, which neither he nor we wanted.

Happily we found some excellent carers through PrimerCarers, night and day cover. The founder, James, was an amazing support and very calm in a crisis. Highly recommended. We are very grateful for their help in nursing my friend back to a much better state of health.

Mark Harrop

Who are we?

Image of PrimeCarers Founder James Bowdler

James Bowdler

Founder

A few years ago my family were looking for care for my grandfather. We tried agencies, but we found that they just sent over the carer that suited them. This lead to a stream of poor carers and when we did find a carer that we liked, they swapped her out for someone new because of scheduling reasons. I started PrimeCarers to make it easy and safe for people like you to find and work with fantastic independent carers without all the hassle and risk that we faced.

Image of PrimeCarers Client-Carer relations Annette Chirvall

Annette Chirvall

Client-Carer relations

Image of PrimeCarers Senior Developer Stewart Webb

Stewart Webb

Senior Developer

Image of PrimeCarers Marketing Bailey Summers

Bailey Summers

Marketing

Image of PrimeCarers Client-Carer relations Alex Singhgolden

Alex Singhgolden

Client-Carer relations

Image of PrimeCarers Apprentice Developer Kenan Mehmet

Kenan Mehmet

Apprentice Developer

Image of PrimeCarers Web Developer Ricky Oswald

Ricky Oswald

Web Developer

Frequently Asked Questions

Does PrimeCarers employ carers directly?

PrimeCarers is what CQC (care quality commission) define as an introductory service. When you work with a carer on PrimeCarers you will be engaging them directly as a self-employed individual. All carers usually work with multiple clients throughout the year so you won’t need to worry about organising PAYE and payroll for your carer. We’re here to give carers and clients the tools to find each other, manage money transactions and continue to work together into the future.

How much will care cost?

All the carers on PrimeCarers set their own prices based on their experience and expectations. All carer prices are displayed to you on their profile. Most carers will have different pricing based on the type of care being provided and may adjust their price up or down slightly based on the complexity of the job. If you’d like to find out more about carer pricing, head over to our pricing page where we’ve broken down the typical cost of various types of care: https://primecarers.co.uk/pricing.

Are the carers insured?

Yes! All visits booked through the PrimeCarers platform, excluding those booked with home assistants, are insured by our insurance provider Fish. You can view the details of the insurance on our terms of service page

Is there a fee for an initial assessment?

We don’t offer an in-person assessment at PrimeCarers in order to keep costs to yourself as low as possible, but our team is available during opening hours to answer any questions you may have for free. In addition, you may organise interviews with as many carers as you like for free before booking your first paid visit.

What if I don’t get on with my carer?

When you work with a carer privately you’re in control of the decisions. If you’re not getting on well with your carer then you’re not locked into any long-running contracts, however, we do enforce a 48 hour (for an hourly carer) and 7-day (for live-in care) cancellation policy as this helps carers to plan their schedule and not have to turn down other work.

Do you have a minimum visit length and number of visits?

We leave decisions on minimum visit lengths and minimum numbers of visits up to carers themselves. A 30-minute visit can be a great arrangement if a carer lives very nearby or it fits into their existing schedule while it won’t be practical for those further away. Very few carers enforce any sort of minimum number of visits and plenty of clients book one or two visits as a trial before booking out ahead.

Will my carer cook and clean the house?

When you work directly with a carer, you are their client and so most carers will be perfectly happy to help you out in any way you might need rather than sticking to a more formulaic care plan.

Recent Blog Posts

By running our own blog, we can consistently provide all of our website visitors with frequent information regarding all the different services available on the market today, including information for day to day activities and private care procedures.