Find the ideal caregiver
for you and your family

PrimeCarers connects Private Clients, like yourself, with Private Carers.

Hire a Carer Today

Or call us on 0203 369 3624

Features

Why Choose Us?

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Find The Right Carer For You

We've already vetted all caregivers on the platform so you can focus on finding the perfect match for you or your loved ones.

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You Pay Less, They Earn More

We directly connect Carers and families, charging the lowest fees in the industry. That means carers are getting what they deserve and you're paying less.

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Let Us Handle The Admin

Our team takes all the hassle out of paying for and managing care. Book your appointments online and we'll handle the rest. Let us do the work for you.

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The Checks

How Do We Check
Private Carers?

Full ID Check

A Full ID check including right to work in the UK. We use a government approved service called Yoti to verify carer ID applications online.

Enhanced DBS Certificate

We ask that all our carers have an enhanced DBS certificate on the update service. We regularly check carers certificates against the update service for any new items.

Professional Interview

We interview all our carers to test their technical knowledge and to evaluate their compassion and mannerisms.

Find out more about what makes the best carers here.

The Process

How Does It Work?

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Search for local carers

Search for caregivers near you with the skills you need. We have a range of carers available, from home helpers to experienced nurses.

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Connect over chat

Reach out to your favourite private carers, tell them what you need and get to know them.

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Book an Interview

Meet with them in person (or via video chat) for a no-obligation interview, so you can decide if they're right for you.

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Manage Your Care

We'll handle all the admin, including contracting, payroll, insurance and continuous background checks. All you have to do is book your visits.

What clients say

Our Latest Carer Reviews

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Margaret N

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"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her."

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Julia S

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"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation."

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Andres Felipe C

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"My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres."

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Find Out How Much Care Costs

James - PrimeCarers Founder

James Bowdler

Founder

By sharing a few details with us, we can help you find a professional carer that suits your needs.

Price Guidance

Fill out your details to get a price guidance quote for your area.

About Us

Who are we?

A few years ago my family were looking for care for my grandfather. We tried agencies, but we found that they just sent over the carer that suited them. This led to a stream of poor carers and when we did find a carer that we liked, they swapped her out for someone new because of scheduling reasons. I started PrimeCarers to make it easy and safe for people like you to find and work with fantastic independent carers without all the hassle and risk that we faced

James Bowdler - Founder

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James Bowdler

Founder

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Annette

Head of Carer Relations

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Kathryn

Client Support

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Charlotte

Client Support

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Caris Smith

Client Support

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Stewart

Head of Development

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Phil

Full-Stack Developer

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Ricky Oswald

Backend Developer

Frequently Asked Questions

Have questions? We're here to help.

PrimeCarers is an online platform that connects individuals who require care and support with professional and experienced carers and personal assistants, who are often more cost-effective than agency carers. They are also vetted by PrimeCarers, ensuring a safe and reliable working relationship. Our platform provides a hassle-free and efficient way to find and hire compassionate carers who offer person-centred care tailored to your unique needs. To get started, you can easily search for carers in your area and contact them directly. Our advanced matching algorithm will also suggest potential matches based on your preferences, and we will share your requirements with them so they can get in touch with you. From there, you can communicate with them, assess their suitability, and eventually hire the best carer for your needs. Our platform offers a simple and effective solution to finding the right carer for you.

PrimeCarers provides a host of benefits for those seeking care, including:

  • Choice: You have the freedom to choose the carer(s) that best fit your preferences and needs.
  • Control: You can communicate directly with your carer, without having to rely on a third party to convey your needs.
  • Continuity: With the same carer every time, you can build a rapport and establish a consistent level of care.
  • Cost: You can save between 30% to 50% compared to traditional agency care, while still receiving high-quality, experienced care.

Our platform provides an intuitive, user-friendly experience that enables you to easily find and hire qualified carers who can deliver personalized care and support in the comfort of your own home.

Our platform allows you to easily search for and find carers who can provide specific services tailored to your unique needs. We handle all the contracting, payments, administration, and insurance on your behalf, so you don't have to worry about any of the administrative hassle. And if anything goes wrong, we are there to provide support and help resolve any issues that may arise.

Our platform provides access to a diverse and skilled pool of carers who specialise in various areas of care, including but not limited to mobility assistance, medication management, and meal preparation. These carers are able to provide a comprehensive range of services that cater to your unique care needs, whether you require live-in care, hourly care, overnight care, respite care, and can deliver on all of your needs, from personal care, dementia care, companionship, to more specialised care services like ventilator management. With our platform, you can easily connect with a carer who has the expertise and experience to provide personalized care and support that meets your specific requirements.

Working with a traditional care agency can often be expensive and impersonal, and you have little control over who provides your care. Additionally, the quality of care may not always meet your expectations, as carers may not be as experienced or well-trained as you would like. With PrimeCarers, you have the ability to search for and choose your own carer based on your specific needs and preferences. Our platform offers a more flexible and personalised approach to care, while still providing more affordable rates and fairer pay for the carers. Finally, we also handle all the administrative tasks such as contracting, payments, and insurance, making the process hassle-free for you.

Homecare provides the opportunity for individuals to remain in the comfort of their own home while receiving personalised care and support. This can lead to a better quality of life, greater independence, and increased feelings of security and familiarity. Homecare can also be more affordable and less disruptive to daily routines than care homes. Additionally, individuals with memory issues may experience significant worsening of their symptoms if they are taken out of their home environment. Homecare can provide a familiar and comfortable setting that can help to mitigate these issues.

Domiciliary care, also known as home care, refers to the provision of care and support services that are provided in an individual's own home. This type of care can be broken down into several categories, including hourly care, live-in care, and respite care.

  • Live-in care involves carers living with individuals in their own homes and providing continuous support and care. This type of care is ideal for individuals who require more intensive support, such as those with complex medical conditions, disabilities, or dementia.
  • Hourly care involves carers visiting individuals in their own homes for a set amount of time each day or week to provide support with daily activities, such as dressing, washing, meal preparation, and medication management. This type of care is ideal for individuals who require support to maintain their independence but do not require around-the-clock care.
  • Respite care involves providing temporary care and support to individuals who usually receive care from a family member or regular carer. This type of care allows the primary caregiver to take a break and recharge, while ensuring that their loved one is still receiving the care and support they need.

In all cases, domiciliary care services are designed to support individuals to live independently in their own homes for as long as possible, while also improving their quality of life and promoting their overall wellbeing.

PrimeCarers is an innovative online platform that connects clients with qualified and experienced carers, care workers, and personal assistants. Here's how to get started:

  1. Pop in your postcode to find carers, pick the one you like the most and hit the contact button.
  2. Tell us about your situation, the patient, and what you need help with by contacting a carer.
  3. Our AI Matchmaker will then post your job and find the carers that are best suited for you.
  4. You can then accept or reject the carers and engage with the one you like the most on PrimeCarers or over the phone.
  5. Once you have chosen your carer(s), you can easily book visits on the platform and PrimeCarers will take care of all administrative tasks for you.

Find carers, care workers, or personal assistants on PrimeCarers by using our search function. Simply browse through available profiles and filter the search results based on location, experience, and qualifications to find the best match for your needs. We make it easy for you to find the right caregiver to provide the support you or your loved one needs.

PrimeCarers covers all areas of the UK, including major cities and rural areas.

Yes, you can choose their preferred carer or personal assistant on PrimeCarers by browsing through available profiles and selecting the best candidate for you needs.

Yes, you can hire multiple carers or personal assistants at the same time on PrimeCarers, depending on your individual needs and requirements.

If there are no available carers or personal assistants in your area on PrimeCarers, one of the team will be in touch to work with you to find suitable candidates from nearby areas or assist with finding alternative care solutions. You can call us on 02033693624

While most people choose to have phone calls and video calls with their carers before beginning work with them, and may have a trial period of a few days to a couple of weeks, we offer you the ability to book in-person interviews. This allows you to get to know the carer better and ensure that they are the right fit for your needs.

If you are not satisfied with your carer or personal assistant on PrimeCarers, please let us know as soon as possible. We will work with you to resolve any issues and find a replacement if necessary.

We have a rigorous vetting process for all carers on our platform. This includes a thorough background check, reference checks, and an interview process to assess their skills, experience, and suitability for working with vulnerable individuals.

No, PrimeCarers is not regulated by the CQC, as we are an introductory service that connects clients with qualified and experienced carers, care workers, and personal assistants. However, we comply with all regulations and standards set by other regulatory bodies such as the Care Inspectorate and the Regulation and Quality Improvement Authority (RQIA) in Northern Ireland to ensure the safety and quality of our services.

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