What Our Clients Say

We've collated all of our top carers reviews below so that you can see what our clients are saying...

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Francis H

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"Very helpful carer. covered at short notice, My Father was very happy with the care received. Good communication with me too ."

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Kim L

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"It was lovely for my mum and sisters to meet Kim yesterday, she came across as very caring and competent however our needs didn't align with her skillset/preferred activities so unfortunately she felt she would not be a good fit for us."

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Nicki f

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"Thanks Nicki."

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Chloe C

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"My 94 year old mother really enjoyed meeting Chloe. She did a 2 hour evening visit with mums regular carer to get an idea of the sort of things needed. Both my mother and the Carer said they thought Chloe very capable and would be very happy to use her again. My mother said she enjoyed chatting to Chloe who seemed a lovely person and she would be pleased to have her back. Thank you Chloe we look forward to having you again when mums regular carer is away. Many thanks."

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Guylene Rosange T

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"Guylene looked after my 86 year old mother in law who suffers from dementia as a live-in carer for a few weeks. She was marvellous. Caring, compassionate and patient despite considerable challenges. She also adapted herself with aplomb not only to the job but also to the challenges of living in with us on a 24/7 basis. I couldn’t recommend her strongly enough. We miss her even though my mother in law has returned to Germany and we have no need for her anymore."

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Gomes J

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"Gomes arrived on time wearing a smart track suit. He immediately came over as a caring person. He wanted to do something helpful. As I hadn’t had my breakfast, I verbally directed him to get that for me - Rice Crispies with Doctor’s. sachet mixed with water. I also asked him to put some bottles of water by my bed which was most necessary. I am waiting until I see another person before making up my mind."

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Danella G

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"Danella was polite, punctual and carried out all duties assigned to her to a high standard. She was respectful towards my father and his property. Danella communicated with me on a regular basis. I felt my father was in a pair of safe hands whilst I was away. I would happily reemploy Danella again in the future."

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julia h

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"Great carer, made my mums first visit from her exceptional thank you."

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Fatuma W

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"Fatuma is an excellent carer. Friendly, patient, reliable, trustworthy and punctual. She is caring for a blind lady who was nervous of using a carer, but Fatuma has put her client completely at ease, and she never fails to tell me how lucky she is to have Fatuma caring for her. Fatuma takes time to chat as well as carrying out the numerous tasks needed in her morning and evening visits, but never lets her client feel rushed. I can confidently recommend her to others."

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Susan G

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"Absolutely lovely lady who went over and above. Delighted with the outcome. Thanks Sue"

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Beverley H

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"Thank you Bev for today. It was lovely for mum to talk about art again. She had a happy afternoon. She enjoyed her lunch too."

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lesley t

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"Lesley is a lovely person and carer. She's compassionate, trustworthy friendly and helpful. She is exceptionally good at her professionalism and would do all she can to help and support you rightly."

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Sega A

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"lovely care thank you!"

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Nicola R

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"Nicola is BRILLIANT. Everything is going like clockwork since she started as a carer for me. I am often in a lot of pain and she understands and works accordingly. She is extremely pleasant and extremely clean. I would have no hesitation in recommending her to anyone. Margaret Berry."

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Linda May H

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"Linda was really great. I needed to be collected from hospital post-surgery, and to have support for the first 24 hours. Even before meeting her communication was very professional and friendly. Very attentive to my potential needs. As a former nurse, I was attracted to her wide range of skills and experience. She was on-time, immediately helping us to travel to an overnight hotel. She stayed overnight and kept a gentle watch on me until the next day. She was also really fun to talk to and I was very happy that I had found her for what was quite a stressful day for me. Highly, highly recommend. Gemma"

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Esnath c

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"Esnath is reliable & very knowledgeable. She’s a kind, patient and compassionate carer."

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Dorothee A

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"On behalf of Jimmy, i am writing a review ( Jimmy's daughter) for Dorothee. Dorothee was available right away to take care of my father. She is a very nice natured lady with a warm smile. Dorothee was fantastic at taking care of my father whilst he was recovering from a spine operation. She did everything my father asked of her in the house and care for him in a gentle manner. She stayed at the house for 1 week. I would recommend Dorothee to anyone who needs to be cared for. Dorothee is very trustworthy and an all round lovely lady. Thanks, Jimmy and his daughter Amanda."

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Mariana Liliana C

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"Mariana Ciornei has worked for my mother (and her late husband) for over 2 1/2 years. To start off with, she lived in and worked 5 1/2 days per week. As their needs increased, she was very flexible adjusting her hours, as we asked her to, and throughout all that time, was highly professional and competent. Mariana clearly is a carer who genuinely cares and regards it as more than a job. I would have no hesitation in recommending her for any caring job."

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Laura U

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"Laura is on-time."

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Robert N

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"Helped very much, Understood what was needed, Did tasks thoroughly, Kind Friendly, Will be called on again. Thank You Robert"

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Nhaida K

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"Nhaida is very polite and at our interview she was fully knowledgeable of mum's care needs. She was very good at conversing with mum who does have memory problems. She appears to have dealt with many patients with various problems. Loraine"

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Bola A

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"I'm so glad I contacted Bola to be a carer for my Dad, from the moment I met her she put us all at ease. She is a calm, balanced person with a can-do attitude, no task was too daunting for her. She communicated well with my Dad and the rest of the family, quickly becoming a part of the family. From her first visit she made such a significant difference to my Dad's life, her attention to detail and personal approach made him feel like a new person. She made so many good suggestions that his daily carer was unable to do which he directly benefited from, including cooking his favourite meals! I cannot recommend Bola enough, she would be a great benefit to any family in need of a carer and I hope she keeps caring for my Dad."

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Zenaida C

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"Very patient and so far I am pleased with Zenaida"

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Laura U

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"Nice carer"

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Rose J

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"Rose is great, she is very gentle natured and works hard. She has built a rappor very quickly with her clients and has provided excellent consistent care."

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Jacqueline F

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"Jackie has been a great help with caring for my parents. She is a lovely carer and her help is much appreciated."

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Latoyah R

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"Amazing person, understood my needs."

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Everjoy K

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"Really is helpful and reliable."

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Munther A

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"Was very punctual and caring. Would recommend."

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Annette M

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"Annette gives a first class service. She gets to know both the one in need of care and their relatives by chatting with them. As a qualified Social Worker, she gives lots of useful information as well. She looked after my Mum who has Dementia and really made her laugh. She's friendly, attentive and a good communicator."

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Daniella H

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"Daniella is excellent. She does above and beyond what is asked for her. She communicates really well and provides wonderful care for my 94 yr old mother."

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Annette C

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"Gets on really well with my dad. Looks for things to do without being asked."

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Julie C

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"Julie is a very nice,caring and very capable person,looking forward to her caring in the future.👏😄"

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Maria K

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"Absolutely amazing live in carer, Maria is always willing to help and go the extra mile. Would always recommend her services to anyone and happy to provide a reference."

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Sadie R

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"Sadie’s communication was very prompt & helpful . When she visited to set the care up she gave us so much time & it was obvious that she was very experienced & professional . She gave advise , shared her knowledge & was completely on the ball . I had no hesitation in booking her . She has now started & was on time , caring & thorough & communication continues to be good . We hope to increase use of her . Kathy"

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Sithabile Tabile M

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"I met Tabi face to face on Thursday 13th June. She was prompt, very friendly, warm, very professional, knowledgable, motivated and had a lovely manner. She arrived with a bunch of flowers for my mother which was very thoughtful and considerate. My mother had been admitted to hospital so I took Tabi there to meet my mother. It is obvious she had a wealth of experience in the care industry and I am looking forward to her starting to care for my mother. I hope that she continues to work with my mother for many years to come."

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Joana osei S

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"For the first time since this journey of my mum's Alzheimer's begun, I feel I can actually start to relax a little, knowing that she's in great hands. Joana has been a breath of fresh air and has given such good care to my mum who can sometimes be a little challenging, not her, but the disease. She's shown compassion, patience and a level of understanding that no other carer has given. My mum's quite adventurous with food and I think Joana has enjoyed sharing her recipes from home. When we return home from any outing, she gives my mum such a lovely welcome and manages to diffuse what is otherwise a very difficult time. Thank you so much Joana."

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Helen D

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"Helen helped me to care for my son for about 10 months before we moved house,. My son is profoundly disabled and needs feeding pureed food, he is at risk of choking, he also needs to be washed, dressed and changed , he has no independent mobility and uses a wheelchair and hoist. Helen had not worked with someone with the extensive needs that my son has but she learned quickly and was very sensitive and responsive to his needs. She is reliable and caring, she pays attention and learns quickly. I really enjoyed having Helen to help me care for my son and my son liked her too. l recommend her unreservedly she is brilliant!"

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Sheila J

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"I highly recommend Sheila for her cheerful helpfulness, reliability and professional approach. She helps my husband, who has Parkinson's, with bathing, dressing and toilet duties as well as companionship and overall help on an hourly basis when I am away, sometimes at quite short notice."

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Robert N

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"Robert was extremely professional, yet kind and caring at all times. He at once created a good relationship with my dad, wanting to know his past hobbies and interests as well as where he grew up. My dad, who can be difficult because of his illness, was completely happy and relaxed in his company. An excellent carer, who I would recommend to anyone."

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Maureen S

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"Punctual ,very efficient, understanding and professional. I would recommend her..."

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Chizy N

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"Chizy is an excellent carer; I know Mum is in good hands when she is there. She is always cheerful and demonstrates her care for Mum in many ways. She is attentive to detail and ensures Mum has everything she needs. I have no hesitation in recommending her."

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Gabriella Y

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"the best I thank God for her she is excellent I am so thankful"

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Rochelle B

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"Rochelle has been amazing with my disabled brother. Carl is profoundly deaf, has severe lymphedema and learning difficulties. He can be quite a tricky customer, but he loves spending time with Rochelle. As well as helping him with household tasks and massaging his legs, she is also a wonderful companion: engaging him in conversation, playing games and even going on short outings. I couldn't recommend her more!"

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Issatou B

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"She’s very sweet young lady. She is always willing to help and will also go shopping."

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Nirmala D

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"Nirmila has cared for our mum at a very difficult time when she was at the end of her life. She is one of the kindest most compassionate human beings. She looked after mum and us and is now part of our family. We can’t thank her enough. She understands dementia and care. She is highly skilled at her job but the sweetest lady with it. Can’t thank her enough."

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Lynette V

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"I had Lynette V as a carer for my mother. Sadly my mother passed away in October. She was an excellent carer whose care I could not fault. She was always punctual and someone who I could rely on totally. She was always cheerful and looking for ways to stimulate my mother. She became her "friend" and provided best care always . As a senior nursing Sister myself I would recommend as a carer without hesitation."

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Claudia Nahary Vieira M

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"Friendly and very lovely."

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Violet jessop C

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"Violet is a kind and positive, caring person and we are lucky and delighted to have her caring for our 96 year old grandmother. She is punctual (even arriving early to ensure that she could be fully familiar with everything) and polite and patient. She is also a very interesting person to chat with over a cup of coffee. At the end of her night stay with our grandmother she sent us a summary of how the evening had gone so that all of the family could be aware, and made some useful suggestions to us on different equipment (a drawsheet) that we could invest in to make our grandmother more comfortable and easier to care for properly. 5/5 stars."

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Michael B

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"I would like to thank Michael for his outstanding commitment to caring for our mum. He is demonstrating to the family on a daily basis, an excellent professional attitude. In using hoists to move mum, administrating medications, food preparation and feeding, cleaning and bathing mum and his all round general care for our mum."

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Nicki f

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"Absolutely fantastic so pleased with Nicki help and care very professional will definitely be using Nicki again would highly recommend"

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Maureen L

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"Maureen is a lovely person and fits in with the family , she has got mum to eat her meals and also keeps me informed of how she is at all times which put me at ease"

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Rosma B

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"Rosma looked after me on three occasions following surgical procedures. I could not have chosen better. She is a delightful, kind and intelligent lady and it was a pleasure to have her with me. I have no hesitation in recommending her."

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Rosma B

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"Rosma is very professional and a sweet woman to spend time with. Good listener and patient."

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Suzanne S

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"Although Suzanne has only been with us for a couple of visits so far, from the visit and interview, she has been friendly, polite, very knowledgeable and perfectly suitable. We have been very been very happy with her 1st couple of visits to date. She has a lot of experience and what my mum really likes is that although she assists my mum with having a bath, she still allows my mum to have her privacy and is very respectful. I will post a further review in a few weeks, but so far very good. We are confident that we have made the right choice in Carer."

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Annette C

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"Annette is a most compassionate CARER. She listened intently to my description of my mothers needs and her own feedback to me was also most helpful. We asked Annette to do “night duty” twice a week to relieve the 24/7 CARER as my mother was waking throughout the night, sometimes in some state of confusion. Her kindness and patience was exactly what we needed."

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Sadie R

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"Sadie is very professional and thorough with her approach to all aspects of her working roles and ensured in-depth risk assessment and background information was gathered first before commencing her role. A good communication strategy is in place to ensure all involved all fully up-to-date on the jobs completed with my mum's consent. Sadie will always discuss situations with my mum first and act on her best interest. We are very happy with her care."

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Annette C

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"Very happy with Annette’s service and care."

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Jumoke Esther o

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"Dedicated, proactive, very good team player, enthusiastic and reliable"

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Stella O

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"Stella is a warm and very friendly person who put my mum at ease straight away. She works hard at finding things that will interest my mum to talk about. She told me she was a great cook and my mum ate two big meals yesterday which was lovely to see."

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Dereal B

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"Dereal came at short notice to look after our 96 year old mother for a week when our regular carer had to go to hospital. Dereal cared for our Mother well, she was bright and cheerful and fitted in well with the family. Dereal is a good cook and a kind and thoughtful carer."

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Mubo N

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"Mubo has been my mums carer for the last couple of weeks She is punctual and dedicated and a truly caring person She has shown true empathy towards my mother and has made her life a little easier and brighter every day. Highly recommended"

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Julie T

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"In September 2022, I was looking for a carer that could fit in with my schedule , to assist with looking after my 86 year old Mum who was diagnosed with dementia 10 years ago. After a lot of research, I found PrimeCarers, and I was so pleased with the service offered via the website. I managed to find Julie , who is a top class carer. Julie, was very caring, flexible , and efficient in assisting with looking after mum, this was despite , mum having reverted back to her mouth tongue of Panjabi. Julie managed to communicate with mum, and get the tasks needed done with a laugh. Julie has a very happy, pleasant manner, and I can’t recommend her highly enough. Julie, many thanks for helping to take care of my Mum. Barindar"

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Aminah M

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"My first session with Aminah and I was very well treated. She arrived on time was very friendly and nice to chat with and really helped me getting out as I find it very difficult to motivate and go out due to several health problems and very low motivation. I will definitely be meeting up with Aminah on a regular basis. Highly recommended care worker with years of care work experience and very friendly manner. Thank you very much!"

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Sandra M

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"Sandra was lovely to deal with. Very responsive good communication and flexible. You can tell she has a lot of experience. I would definitely use her again."

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Julie T

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"Julie has made friendship with my 34 years old son who has epilepsy and learning difficulties. He always look forward to seeing her."

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Folasade A

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"Folashade has worked with us for just one week and provided night support for my father who is terminally ill. She has provided invaluable support and assistance with reliability , warmth , humour and compassion. I would highly recommend her given my whole family’s experience do her. Thank you so much."

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Tudor-Marius S

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"Very friendly and polite, Marius is very personable"

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Dianne R

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"Lovely kind happy and helpful.Requested Dianne permanently after her 3rd shift.Does everything we ask and goes above and beyond.Very happy and booked her next year in July to cover my holiday already."

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Elmare H

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"Since Elmare has been Caring for my father I have felt a massive improvement in his overall happiness and contentment. She couldn’t be more helpful and attentive and he is really lucky to have her."

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Rose J

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"Rose came to assist my mother at very short notice. As well as having a caring, warm and friendly nature, she was adaptable and used her knowledge and initiative well. I would definitely recommend Rose to others in need."

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Ese E

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"Ese is a wonderful carer and has been a great help caring for my parents. She is very thoughtful and a cheerful personality."

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Laura U

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"Laura is very friendly, engaging and nothing is too much trouble. Highly recommended."

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Sadie R

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"Having persuaded our parents they really did need care, we invited Sadie to come and visit them to assess their needs. This was a free, introductory meeting. Not only was Sadie hugely professional, she was also down to earth, practical and full of advice. But what was really impressive was the amount of time she spent with both of our parents, individually, to really understand who they are as people. As a result, not only did she uncover care needs but also their unique, individual, aspirations and goals. Sadie's refreshing, holistic approach to care inspired us all and, since that first meeting, she has started regular visits to our parents and is already building a great bond with them."

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Monika T

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"Cheerful, reliable, helpful and willing to spend time chatting as well."

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Dorothee A

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"Dorothee is a dedicated and kind carer. She is looking after my Mother well and encouraging her when she needs it. They go into the garden together and Dorothee also engages my Mother buy playing games and watching TV with her. She keeps the house clean and tidy and cooks a good variety of food."

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Lesley H

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"Kind,knowledgeable,efficient--a true Carer"

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Annette C

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"Annette was wonderful, attentive and kind, she looked after my mother in the best way possible and made me feel comfortable in the knowledge that she was being cared for and looked after properly."

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Kofoworola O

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"Kofo came and looked after my husband. He was compassionate and very caring. Derrick's dignity was his highest priority. He fitted in with our daily routine well."

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Guylene Rosange T

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"She is a wonderful, kind and considerate carer who looked after my mother with great compassion and patience. She sat and talked to her at night and saw to her every need. Guylène was there to help at the end of my mom’s life and was very helpful and practical with her support."

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Veronica Joan B

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"Veronica (Ronnie) is amazing! She is so very kind and patient with my 92 year old mother in law. She helps in every which way she can from cooking, washing, accompanying to GP appointments and just being an ear! She has made such a difference to our lives! Thanks Ronnie! 😊"

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Paula P

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"Paula was brilliant. So calm and knowledgeable. Unfortunately my mother in law is neither so ultimately Paula didn’t get a chance to work her magic. Would highly recommend as we knew nothing about caring, what to do etc and she just came with all her knowledge and eased us in to it. Very good luck for the future Paula, anyone will be lucky to have you."

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Jessica S

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"It was great to have someone who just knows what to do, and gets on with it. She uses her initiative and her experience on paper matches her ability. I would highly recommend her."

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Loritha C

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"Loritha has been a fantastic carer for my mum and my dad for over a year now all through my mums struggle with cancer and my dads dementia. She is thoughtful, caring, funny and very professional. I could not have been happier and more confident to leave my parents care in her capable hands. I would highly recommend her and if it hadn't been for their passing in their nineties then she would still be part of this family. I wish her every success and happiness in the future."

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Sarah P

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"Sarah is a lovely lady who is reliable super caring and kind"

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Debbie P

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"I needed help in tesco with shopping. I found Debbie to be kind caring heart of gold and punctual. I felt comfortable in Debbie's care and will look forward to Debbie helping me in due course."

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Susan P

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"Very good and professional. Looks after Mum really well."

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Aminah M

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"Responsive, on time and helpful, very pleasant person to be around. Had a very positive experience overall and would recommend."

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Mary K

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"I highly recommend Mary as a carer. She is kind, thoughtful, dedicated and professional. She has been so lovely as a live in carer with my dad until his passing at the fine age of 91. She has a lovely sense of humour and is an absolute pleasure to be around. If I was in a similar situation again I would not hesitate to contact her and wish her all the very best for the future."

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Nasro gallow H

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"5 Star ⭐️"

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Nhaida K

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"One word.....Excellent"

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Emma M

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"Emma accepted the job at very short notice, arriving that same afternoon as we needed someone urgently to assist with Mum. She is an experienced carer, and supported Mum, who was suffering with Alzheimer's, with all aspects of living. Mum could be challenging to care for. Emma took time to get to know her and observe her carefully so that she could work effectively with her. Emma is very clear about patient needs and available services, and consistently advocated for Mum to get the medical support she needed. Emma spent several long periods alone with Mum in the home. She is trustworthy and reliable and was committed to her client. She has a big heart and is compassionate and caring. She also has a great sense of humour and I really enjoyed the times we were together with Mum. She made it possible for us to manage a really challenging situation. Thank you Emma."

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Laura U

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"Laura is amazing. So helpful, lovely and nothing is too much trouble."

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Tererai M

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"Terry was here on Sunday 29th dec"

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Nicki f

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"Nicki is a delightful lady who works with enthusiasm and good humour. She is willing to undertake any task with sensitivity and care and I would recommend her services."

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Mireille D

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"Mrs Nalini Visited At Short NoticeShe Was Proactively Professional She Administered My Medications With Advanced Pharmaceutical KnowledgeShe Gave Health-Care Professional Advice For Future CarersI Was Moved By Her Stupendous Knowledge Of My Health-Care Needs At Such A Short-NoticeHer Cleanliness And Hygiene Is Top-NotchFULLY RECOMMENDED PLEASE."

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Ncebakazi V

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"Ncebakazi (Idred) has been an absolute star since she started caring for my mother two months ago. She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill. Idred is proactive and suggests ways that my mother’s care can be improved. She has proved to be completely reliable and I would not hesitate to recommend her for any future care position. She’s great!"

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Annette M

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"Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organised, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Annette. Will always use! Asset to Prime Carers! Thank you. Thank you. Thank you! :)"

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Vani N

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"Vani took excellent care of my father, Stan. She actively engaged with him rather than passively just looking after his needs. I would highly recommend her. Dad said they laughed and chatted all day long. She was very professional in terms of his medication, meals and personal care but had a great warmth to her personality. I will be seeking Vani's support in the future."

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Robert N

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"Robert was very happy to help, he had so many ideas and was really helpful. He even stayed an extra 45 minutes for me and in general, couldn't help enough"

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Nalini C

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"Mrs Nalini Visited At Short Notice She Was Proactively Professional She Administered My Medications With Advanced Pharmaceutical Knowledge She Gave Health-Care Professional Advice For Future Carers I Was Moved By Her Stupendous Knowledge Of My Health-Care Needs At Such A Short-Notice Her Cleanliness And Hygiene Is Top-Notch FULLY RECOMMENDED PLEASE."

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Catherine B

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"I am so happy that I have found Catherine to help care for my 90 year old Mum. She is reliable, on time and takes her job of caring very seriously. She has a wonderful way of talking to and dealing with my mother, who is definitely more positive and motivated when Catherine has spent time with her. As I live in the USA I truly appreciate how Catherine communicates with me after every visit and whenever an issue arises. I would highly recommend her to anyone looking for a reliable and concerned carer."

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Loritha C

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"Loritha was a lovely, friendly carer to have living with us for 3 weeks. She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time. Thank you for helping us at short notice Loritha."

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Jumoke Esther o

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"Jumoke was my carer and support worker for about 1 year, she was an hardworking lady who goes out of her way to assist me with my personal care. She is always punctual and keeps to time, she respects my opinion and dont force her opinion on me. She was one of the best carers who have taken care of me. Will love to have her back again."

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Susan I

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"Lovely lady great time keeper flexible caring patient great at personal care good conversationalist good cook motivated works well individually or as a team highly reccomend thank rachel for changing my life"

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Ruth B

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"Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organized, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Ruth. Will always use! Asset to Prime Carers! Thank you. :)"

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Mary M

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"Very good for us both"

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Anita A

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"Anita has been brilliant in helping to care for my mother following her operation so much so that my mum is back into a routine and is managing herself well. Thank you for the help and care you have provided, both of my parents have enjoyed your company and working with you."

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Racheal A

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