What our clients say
Every review below was written by a family about a carer they booked through PrimeCarers. Search for a name or a town, or look for the kind of care you need.
Showing all 413 reviews
Brenda M.
Cirencester
"Brenda is the most compassionate, caring and loving carer we have ever had for our mother. She had such an understanding of dementia and never took anything to heart despite my mother’s frequent rudeness and outbursts. The evidence of Brenda’s warmth and professionalism lay in my mother’s change in behaviour. She changed from feelings of fear, anxiety and despair (with other carers) to feeling dignity, safe, secure, loved and cared for. My mother was cleaned. showered and groomed every day. Her ailments were finally firmly under control (we did not experience this with previous carers), her medication monitored very strictly and was no longer in pain because of Brenda’s dedication. Brenda could see beyond the frail old lady to the younger, vibrant woman my mother used to be. Brenda had a ‘can do’ attitude and was always positive. Her personality was very welcoming and she had a wonderful relationship with all visitors and neighbours. She never took advantage and gave more than was expected of her. She kept the house very clean and tidy. I never once doubted her honesty and integrity. Brenda’s compassion also extended to me and to my brothers. We visited on a daily basis. She was understanding of our difficulties in seeing our mother deteriorating and was preparing us emotionally for the day we would lose her. Brenda was with me when my mother died and her thoughtfulness goes beyond anything I had expected with total emotional, cultural and religious respect and support for us. We cannot recommend Brenda enough. Anyone who is lucky to have her as their carer will be very happy. We certainly were and we continue to maintain contact with this wonderful person! PS. Her photo does not do her justice. She has the softest and most kind face and it reflects who she really is."
Read the full reviewLiliana S.
London
"For the last five years, Lili has been my parents' live-in carer. The only reason we're saying goodbye to her is that my father now needs a carer who can drive. It's our loss. Lili is truly talented at her job. She is cheerful, kind, patient, respectful, elegant, a great cook and a delight to be around. My 97 year old father has mobility issues, my mother had dementia. Lili has all the skills, experience and professionalism required to make her an ideal choice for the day-to-day caring and housekeeping duties for clients with those conditions, and possesses exceptional communication skills to explain and find solutions for any problems that can and will arise. But what shines through in Lili is that she truly cares for her clients, rather than simply being their carer. The quality of life that she's given my parents has been priceless. The peace of mind she's given my sisters and I, through a very difficult time, has been invaluable. We can't recommend her highly enough. Thankyou Lili."
Read the full reviewMary K.
Coventry
"Wow, Mary is absolutely amazing! She has transformed the house and been an incredible help to my Mum and Dad in very difficult circumstances. She looked after my Dad (who has very high care needs) when he had to go to hospital and was up all night staying with him, barely getting any rest. My Dad has had to go back to hospital and she has looked after my Mum incredibly well, including keeping the house exceptionally tidy, looking after the dogs, cleaning, preparing meals and being a lovely person for Mum to spend time with. She is the real deal, the real life Mary Poppins that we didn't think existed. She has contributed to all our lives in such a positive way and truly is a huge ray of sunshine in what were very difficult circumstances."
Read the full reviewJulie H.
East Grinstead
"Cath is friendly, kind, empathic and highly professional. From day one, I felt that I could trust her with caring for my dad and also trust her with being in my dad's house when we'd go for appointments (when she'd clean and make dad's meals etc.) When Cath first started with us, my dad and I were both quite distressed. Dad was in a lot of discomfort from having had his first catheter fitted and I didn't know how to care and support him with it. It was such a relief for us both when Cath arrived. She got straight down on my dad's lounge floor at my dad's level and spoke to him with a tone that was reassuring but not at all patronizing - and I knew that was exactly what my dad needed to feel more in control of his life again. Cath exuded confidence and compassion. It was immediately obvious that she was very knowledgeable about catheters and lots of other areas of nursing too. Cath was also very patient and allowed me to watch and learn and explained lots of things to me as we went along until I had enough confidence to support my dad with the more straightforward side of catheter care. Cath's got great people skills and takes a genuine interest in people. My dad is a very sociable person, but didn't feel well enough for visitors for several weeks, so his little chats with Cath were very important for his happiness. Cath is a very good time keeper and an incredibly hard worker. She was happy to do whatever we needed her to do when my dad was not needing personal care. She's one of those people who puts 110% into everything she does. On many occasions Cath went over and above to help and support us - for example she wrote letters for me to show dad's GP and spoke to medical people for me on the phone. Cath always listens to her clients' wishes. She believes in helping people maintain their independence and creates a care plan around each individual client. Cath is a fantastic carer and a wonderful person and I wholeheartedly recommend her."
Read the full reviewSibonisiwe N.
Tipton
"Corina cared for my Mum, who has Alzheimer's disease, as a live-in carer on rotation with another carer for 15 months. She is very experienced and was able to handle Mum at all stages of her illness. She is skillful with handling, personal care, and hygiene. Corina takes initiative and is an excellent problem solver, able to deal with whatever situation arose. She is a person of integrity, totally honest, reliable and trustworthy. Corina is positive, unflappable and has a warm sense of humour which helped us all. She is a good communicator and very responsive. Corina is an excellent and passionate cook, making delicious nutritious meals for Mum, and knowing how to adapt them as Mum's needs changed. She took care of all the shopping, making sure fresh food was always available. Knowing Mum was in Corina's care made an enormous difference to us and we knew she was in safe hands. Friends commented on how well Mum was looked after. A consummate professional, I cannot recommend Corina highly enough. A truly first-class person and carer."
Read the full reviewBeatrice M.
Sheffield
"Beatrice cared for my mother over the past two years until she passed away in July. Mum suffered from dementia but the last two were extremely difficult as her dementia progressed. Beatrice was a talent dementia carer whose professionalism and dedication allowed mums wishes to remain in her own her come true. Mum was a very difficult dementia patient she was anxious, sometimes aggressive, highly independent but her cognition had totally failed. Beatrice supported mum to live the life that she wanted. Beatrice would walk with her each day many times in one day out into the village to speak and see friends and wildlife. Beatrice would create activities in the house to distract mum when her confusion became bad. This could be within a second but Beatrice was able to anticipate and distract. Beatrice was very focused on nutrition and ensured that mum had beautiful home cooked food each mealtime. Sometimes she would have to cook many different types of food to encourage mum to each. There was no limit to Beatrice's patience and care for mum. Beatrice also embraced and supported the whole family to spend time with mum making it fun for the great grandchildren and enabled mum and our family to have many happy times that we would otherwise not have been able to enjoy. Beatrice attention to medication was extremely diligent ensuring even when mum would refuse or even spit her medication out Beatrice had the patience to try again until she succeeded. During a 12 week stay in hospital Beatrice was dedicated beyond our wildest dreams and ensured an extremely difficult and sad time for mum was made the very best it could be - absolutely amazing. I cannot recommend Beatrice more highly to care for your loved one."
Read the full reviewGalina K.
Wigan
"Galina was the live-in carer for my parents for two years until my father passed away, aged 99. She continued to live in the house and look after my mother for a further year and a half until my mother died just before Christmas 2020, aged 98. I cannot speak highly enough of Galina. She looked after my parents so well; she truly cared about them, as well as for them. Nothing was too much trouble for her to ensure that they were well and happy. She was always kind and patient, even when my mother’s dementia made her awkward, rude and bad tempered. She treated them with care, compassion and competence and they felt safe with her. My parents were always full of praise for Galina and never had a bad word to say about her. My father, who had been very critical of other carers, said that they were lucky to have her. After my father died, Galina was a tremendous help to my mother. She took her out for walks on her mobility scooter, played Scrabble and watched TV with her. She went over and beyond her duties as a carer. For instance, she tended my mother’s vegetable garden and, on fine days, she would take her out in the wheel chair and give her a hosepipe to water the tomatoes and then help her pick them. This is only one of very many examples of her thoughtfulness. As my mother’s appetite decreased, she was constantly thinking of new, tasty dishes to tempt her to eat. My father was unable to feed himself for the last nine months of his life and Galina fed him carefully and tenderly all this time, constantly reassuring him that he wasn’t being a nuisance. My sister and I are so grateful to Galina; she looked after our parents as if they were her own. Anyone lucky enough to have Galina as their carer is extremely fortunate indeed."
Read the full reviewKatarzyna M.
Edinburgh
"Katarzyna took on the role of companion to my 93 year old mother from early morning to late evening so that my mother could attend and enjoy my son’s wedding. She assisted with preparation pre- wedding in the home. Katarzyna was a delightful and enchanting companion, who not only came dressed well but interacted well with my mother and the wedding party and guests. She constantly engaged with my mother and ensured that she and my mother joined in with all wedding activities at their allotted times including driving her to and from the church and wedding venue. No task was too much for her and she even took my mother on the dance floor in her wheelchair so that she could join in the dancing. Katarzyna also ensured that my mother was reminded when to take her medication. My mother and I would highly recommend her for this type of role in the future. My mother wishes that Katarzyna lived close to our home in England."
Read the full reviewMarise Martendal S.
Wembley
"Marise Martendal Sala worked as a live-in carer for our father from January 2026 to May 2026. During this time, she consistently demonstrated exceptional professionalism, compassion, and dedication while adapting seamlessly to our father’s continually changing medical and care needs. As a Registered Nurse, I can confidently say that Marise provided care of the highest standard at all times. She went above and beyond in every aspect of her role, ensuring our father’s quality of life, dignity, comfort, and wellbeing were always prioritised. Her responsibilities included personal care, medication management, mobility assistance, meal preparation, and household duties, all of which enabled our father to remain safely and comfortably in his own home. Marise proved herself to be completely dependable, trustworthy, and highly capable. Inviting someone to live within the family home is never an easy decision, but Marise quickly put both our father and all of his adult children completely at ease through her professionalism, warmth, companionship, and genuinely caring nature. Family members regularly stayed in the home alongside Marise and our father, and her presence brought enormous reassurance and peace of mind to us all. There are carers who simply perform tasks, and there are carers who truly care — Marise unquestionably belongs to the latter. Her kindness, commitment, and natural empathy made a lasting difference not only to our father, but to our entire family. I would recommend Marise without hesitation and to the highest possible degree. I am also happy for Marise to share my contact details should any prospective employer wish to discuss her work further."
Read the full reviewRosemary H.
North Yorkshire
"We have had many carers, during my father's slow deterioration with Alzheimers, and I can say without doubt that Rosemary (Liz) has been the very best. She was always 'just present enough': attentive, available, kind and engaging, but without ever over-stepping any boundary, getting in anybody's way or being overbearing. She has emotional intelligence in spades. She is articulate, honest when there are doubts or complexities, thorough, dependable. She has been able to manage the demands of the job without a problem. But the main thing: she has been an absolutely pleasure company-wise, for my mother and for us (the daughters), and especially for Dad, who adored her. And finally, when dad died, and she was there, she helped us manage our grief, as well as the logistics that ensued, with such subtlety and brilliance. I would recommend her without a moment's hesitation."
Read the full reviewSekai M.
Cheltenham
"Sekai was my dads live in carer for last 18 months of his life as he slowly deteriorated with his Alziemers disease. She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as well as through the tough times like when he was in hospital a couple of times, she was there by his side, helping to keep him safe and be a familiar face through the confusion for him of being in hospital. Sekai also sensitively and tactfully managed with my mum living also at home, allowing her to assist with dads care those times she wished to be involved. Sekai went above and beyond and I could not recommend her highly enough. My family count ourselves so lucky to have had her caring for our dad in the last 18 months of his life, allowing him to stay in familiar surroundings at home with my mum having the best possible care. We cannot thank Sekai enough for the wonderful care throughout her time looking after dad until he peacefully passed away at home."
Read the full reviewRose M.
unknown
"Rose looked after and lived in with my mum - who had Alzheimer’s - for six and a half years, including throughout Covid and lockdowns. Before that she gave live-in care to my husband’s int for nearly three years. So we have extensive experience and knowledge of her abilities. Rose is caring and professional. She can adjust her care to the needs of her client and alter it as the needs become greater. She really knows what she is doing and what needs to be done. She does personal care expertly and can also prepare and cook nutritious meals. One of best things for both me and my mother is that Rose herself ensures her own cover - and that is at her own rigorous standard. It’s almost like having a small agency working for you as she will only let people she knows well and of whose standards she approves, look after anyone for whom she is the primary carer. This is a huge weight off any responsible relative’s mind. Towards the end of mum’s life, Rose was completely devoted to keeping her her pain-free and as stress-free as possible. Which was also a relief to her family. Mum died at home, as she would have wished, with Rose and her children around her. We could not have asked for anything more. We still (over two years later) see Rose as part of our extended family and invite her to our celebrations. Anyone lucky enough to have the opportunity to employ her is making a very wise decision, if they do so."
Read the full reviewPolina K.
Oxford
"Polina was the main live-in carer for my mum for the two years before she passed away. I can’t really express how grateful I am to her for making such a difference to my mum’s final few years - she is kind, cheerful, energetic, and intelligent. She went above and beyond - cooking lovely meals not just for my mother but also for my family when we went to visit (definitely not something we expected!). My mother loved classical music and Polina regularly took her to concerts, even buying a keyboard to play along while my mum sung. She has a lovely relaxed personality which immediately put my mun at ease. Before we found Polina, I had had some really bad experiences with various carers and was beginning to despair of finding anyone who i could really trust and who my mother would also accept unquestionably as her dementia worsened. Polina’s arrival was like the sun coming out - I felt enormous relief and it immediately took the pressure and stress off knowing that mum was in kind and safe hands. I really can’t recommend her enough"
Read the full reviewBohumila H.
Wembley
"Dear manager, I absolutely must contact you to highly commend (my colleague) and Millie H.. I am (client's) daughter, have POA for health and am primary registered carer for my mother. My mother has advanced Vascular Dementia and is now sadly bedbound and has been referred to the palliative care team. Over the past few years we have had very bad experiences with other care agencies and due to a several incidents we chose to care for my mother alone which has not been easy as Mum is at high risk of falls abd requires 24/7 care Sadly as Mum's disease progressed and due to other complications, she is now unable to weight-bearing and therefore I asked for help during Mum's recent brief hospital admission. I am sure you will understand I was very apprehensive and cautious due to past experiences. (My colleague) and Millie have been absolutely outstanding in their practice. They have demonstrated professionalism, kindness and emphathy at each and every visit. I am sure you can appreciate that this is a devastatingly sad time for us as a family and to receive this amazing support. Millie has been invaluable and I am just so thankful that they were sent to care for my mum. It means the world to us as a family to witness this inexhaustible kindness; we could not have wished for better care and support for Mum. The little extra touches... like placing a soft toy and a photo propped up so Mum can see them, personally chasing the district nurse if they have concerns Mum struggling to feed due to a long term swallowing issue I have come to trust their judgement 100%. This is why I must contact you and ask you to recognise she is giving 200% and they deserve it. When the sad day comes I would like to mention your agency and and Millie particularly by name when we read the celebration of my Mum's life at the funeral We thank Millie whole heartedly from (client's daughter) and our whole family."
Read the full reviewEmilia Florina N.
Ashford
"Emilia has been a full time live in carer for my mum for the past 4 years before my mum Joyce passed away at the age of 86 years old. For 2 years prior to Emilia, I had terrible times with sub standard carers who fell short of knowledge how to care for my mum and manage the house to abuse. Even a 3 week stay in an expensive care home for my mum was a total disaster as she suffered early dementia and again was ignored and abused. I pulled my mum away from there when I found Emilia to give her a chance at catering for my mum in her own home. Emilia gave my mum her life back, treated her with dignity, became my mums best friend , although it was never easy ride for Emilia , she had problems with my mum in the early days but slowly ironed all out. My mum seemed to be very happy again well best she could under circumstances of her illness /disability. Emilia can cook very nutritional and tastey meals , cakes which i have had the pleasure to taste. Emilia did everything for Joyce, shower, toileting, cooking good meals, and later preparing the food liquidity, dealing with doctor appointments everything as long as facilities are supplied which should be in place. Emilia took my mum out on shopping trips most days just to get my mum out was lovely for my mum. Emilia scores 100% for total first class commitment to her client/patient. A real Florence Nightingale. Thankyou Emilia."
Read the full reviewDoreen Irene B.
Bexleyheath
"Reference for Doreen Billett Very quickly after Doreen arrived to look after my 97 year old mum, who had vascular dementia and was transitioning into palliative care, I realised what a ‘find’ she was. Her love, care and dedication toward Mum shone through and I sensed Mum was in very capable, professional hands. Her compassion knew no bounds as she went above and beyond the call of duty to support Mum’s very difficult journey. She attended competently to Mum’s personal care, being very vigilant regarding her skin, tempted her with freshly cooked food and made sure she received her extensive medication. Doreen engaged my mum in conversation and was always finding programmes on TV that my mum would enjoy. I will never forget her and will be eternally grateful for her coming into our lives, even though it was for such a short time. Sara Bradley, daughter of Sheila Hyde. Please get in touch If you want any more information. Mobile: 07773 417 774 Adress: 7, Braithwaite Drive, Kingswinford. West Midlands. DY6 8DS. Email: [email protected]"
Read the full reviewEarther Simomo K.
Leicester
"I supported my elder friends to recruit Earther as a live-in carer and we liked her immediately when we met online. My friends’ home was dirty, smelly and disorganised as they hadn’t been coping. We did what we could and then Earther came in and had turned everything around within a couple of weeks. The house was bright and welcoming, she had allowed Earther to support her with personal care (a big step) and after some time he also allowed her to support him. This was three and a half years ago. Together Earther and I supported her to die at home with great dignity and compassion and him to continue with life. Earther now cares for him at age 93 as his dementia has progressed significantly and as his physical body wanes in its ability. I trust nobody more than Earther to support my friend and we would have only her to care for him, given the choice. I’m a healthcare professional myself and I would absolutely notice if anything wears amiss; she hasn’t dropped the ball once and he trusts her implicitly, as do his attorneys and I. Earther comes highly, highly recommended by me and my recommendation doesn’t come easily!"
Read the full reviewStephen N.
Ilford
"Stephen is an absolutely wonderful carer that we couldn't recommend highly enough. We were blown away but the quality of care he provided my father when he was in hospital. Stephen went above and beyond to do everything possible to make sure my dad was as well looked after as he could possibly be and put our minds at easy by sending us very detailed feedback at the end of every day as how my dad was getting on and what Stephen had specifically done to support him. Stephen is incredibly willing to support not just the person in need of care but the family as a whole, he offered his help in many areas which were so very grateful for. Stephen is very friendly, has a very positive attitude and is just a really decent human being. To anyone in need of someone to help care for a loved one, but who may be anxious about finding the right person to provide the care - let Stephen be the one to help, we've had many carers over the years and he is by far the best we've ever had."
Read the full reviewMagdalena B.
Spalding
"Magdalena or Magda as she liked to be known was a live in carer for my dad for roughly 9 months. She worked for up to 10 weeks at a time. We wanted to keep dad at home for as long as possible as per his wishes. It was always going to be difficult to do this because Dad is quite demanding. We tried two live in carers but they proved to be unable to give the care that dad required. Then we found Magda. Dad has dementia but is still extremely strong minded and likes to talk and do things all the time. He is also still physically able at 95 years. The other challenge is that he does not sleep much so the live in Carer has that challenge also. Magda was tested to the full with dad. She managed to give dad the attention that she needed even for long periods of time. I, as the son, worked closely with her to try to keep dad at home. Magda was always positive and proactive about trying new things to keep dad busy. She also introduced new ideas for keeping dad healthy. The most challenging character trait of my dad is that when he gets confused he can get angry and a little abusive. Anyone would find this very difficult over any length of time as did Magda but she persevered unbelievably to keep dad at home. I doubt that I would ever find another carer who could give what Magda gave. Magda is now available for work because eventually it became impossible to deal with dad at home without back up. It was more appropriate to place him in a home particularly because they can deal with his night time requirements. I cannot say enough positive things about Magda. She gave dad a great end to his time in his own house."
Read the full reviewMona Corina C.
Wolverhampton
"Corina cared for my Mum, who has Alzheimer's disease, as a live-in carer on rotation with another carer for 15 months. She is very experienced and was able to handle Mum at all stages of her illness. She is skillful with handling, personal care, and hygiene. Corina takes initiative and is an excellent problem solver, able to deal with whatever situation arose. She is a person of integrity, totally honest, reliable and trustworthy. Corina is positive, unflappable and has a warm sense of humour which helped us all. She is a good communicator and very responsive. Corina is an excellent and passionate cook, making delicious nutritious meals for Mum, and knowing how to adapt them as Mum's needs changed. She took care of all the shopping, making sure fresh food was always available. Knowing Mum was in Corina's care made an enormous difference to us and we knew she was in safe hands. Friends commented on how well Mum was looked after. A consummate professional, I cannot recommend Corina highly enough. A truly first-class person and carer."
Read the full reviewBeatrice M.
Sheffield
"My dad was finding things increasingly difficult with his dementia when we asked Beatrice to support. She cared for my dad as if he was her own looking out for every aspect of his health. She would keep a close eye on his water intake, ensure he exercised whilst he could, and was a very creative and excellent cook offering him healthy meals and snacks. She epitomised "care" being super compassionate to his needs and patient with his struggles. She was in daily contact to update me on any developments and calling when she sensed he needed my reassurance. On top of her attention to care, she was a diligent cleaner keeping the house spotless. She was an excellent entertainer keeping him constantly up beat with his music choice, meeting his friends, and making extra effort to take him several miles away to weekly classical concerts that he loved. His friends often ask after Beatrice and wish to be cared for by her as they saw her example. I have never come across anyone else who has such a motivational attitude, a positive mindset with a genuine love of caring. I wouldn't hesitate to recommend her."
Read the full reviewJoana Osei S.
Stoke-on-Trent
"For the first time since this journey of my mum's Alzheimer's begun, I feel I can actually start to relax a little, knowing that she's in great hands. Joana has been a breath of fresh air and has given such good care to my mum who can sometimes be a little challenging, not her, but the disease. She's shown compassion, patience and a level of understanding that no other carer has given. My mum's quite adventurous with food and I think Joana has enjoyed sharing her recipes from home. When we return home from any outing, she gives my mum such a lovely welcome and manages to diffuse what is otherwise a very difficult time. Thank you so much Joana."
Read the full reviewPeri A.
Greater London
"Peri is a kind and very experienced carer and when my Mother was becoming increasingly frail and ill with Alzheimers she came and helped us all cope with the destructive behaviours and pain this illness can bring. Mum and Dad have always been strongly independent and resisted any external help but the strain of constant caring was making our Dad ill too. We were incredibly lucky to find Peri to provide care and companionship to Mum and respite time for Dad. Sadly it was only for the last 9 months of Mum's life as she died in April this year. Peri is a calm, knowledgeable and compassionate carer, she helped us, as a family, put practical things in place to make Mum's life more comfortable. She was able to create a good connection with Mum very quickly and became a trusted friend for her and someone Mum looked forward to seeing. She fitted into our family set up very well and was a great support doing extra hours when needed to help my Dad cope. Best of all she helped Mum feel good about herself again: by listening to her, caring for her medical and personal needs in a professional, humane and calm way, giving her treats like manicures, facials, making her feel cared for and valued. Peri is an extraordinary carer, we feel so lucky to have found her when we needed her and wholeheartedly recommend her"
Read the full reviewPeri A.
Greater London
"Peri looked after my mother, suffering from Alzheimer’s, for four years. She was experienced, and sensitive, providing excellent care both physical and emotional. She was unfailingly punctual and reliable. She was committed to helping her through the various stages of dementia, coping competently and uncomplainingly with some challenging behaviour, and seeing her through to the end. Peri was also a wonderful support to the whole family. Her skill and dedication made all the difference in a difficult situation. I can wholeheartedly recommend Peri as a carer."
Read the full reviewLeander B.
West Northamptonshire
"I was looking for a companion for my mother when I met Leander Bond. I was looking for someone who would be not only a companion but also our eyes in times when we could not be with mum. After our first visit I was pleasantly surprised with Leander’s gentle and friendly manners. Leander has a brilliant sense of humour, very good general knowledge and plenty of care experience. She is honest and knows her limitations. Her attitude is respectful, friendly and professional at the same time. She is health and safety conscious and her care is of a high standard. At her work mum always came first - Leander is taking every precaution to keep the client safe and well looked after. Leander is not afraid to suggest improvements and has excellent detailed reporting on her visits. In the environment mum was, we faced lots of challenges which were satisfactorily resolved with Leander’s help, focus and eye for detail. Leander learned mum’s habits and way of thinking to the point that she became a real friend not just for mum but for the whole family. Mum often said that Leander is “superb” and could not wait until they met again. I could not wish for a better person to look after mum when I was not there. When Leander was visiting I knew that mum would be happy, content and in good hands. Leander went beyond her duties to assure that her visits are meaningful to mum, mum’s needs are met and exceeded. I wholeheartedly recommend Leander to anyone who is looking for a companion or carer. Personally, I am very honoured that I know Leander as she is one of the rare kind of carers who truly care for her clients with attention, kindness and experience whilst maintaining high professional standards. I wish I could have someone like her when my time comes."
Read the full reviewRuxandra B.
London
"Roxy provided live in care for my mum, Mary, from May 2023 to one week before mum's death in February 2024. Roxy was kind, caring, professional, highly skilled, honest and open and very easy to communicate with, all of which was super important for both me and Mum. Mum was 93 very deaf and very frail but thankfully back living at home after a bout of pneumonia that had nearly killed her in January 2023. I had been caring for her in her home supported by 4 x half hour domiciliary care visits per day. But as Mum's only child I was becoming exhausted and ill myself and the half hour visits were no longer enough to meet Mum's needs. Roxy's arrival in our lives and our home changed all that and without doubt her excellent care for Mum - and friendship and compassion for me at an incredibly difficult time in our lives - gave Mum and I another precious nine months together that prior to Roxy's arrival neither of us dreamed we would have. She is strong, resourceful, compassionate and fun and puts the dignity and humanity of the person she is caring for at the centre of all she does. To conclude, I highly recommend Roxy as a carer."
Read the full reviewFelistas C.
Birmingham
"Felistas is the best carer I have ever met. She lived with and cared for my mother in law for three years. Felistas is extremely professional, compassionate and caring. When there were medical issues and emergencies, Feli knew exactly whom to contact to get help. Her instinct was always absolutely spot on. Felistas really, really cared for my mother in law and was so kind and gentle with her. She seemed to never be frustrated with my mother in law who could be quite stubborn. Felistas always knew how to do what was best for my MIL. She also had a kind way to help my MIL do things that were essential yet my MIL didn't want to do (shower, go to bed at a reasonable time, use the loo). Every time Felistas left my MIL for her time off, I felt like we lost a trusted advisor. Felistas exhibits leadership skills in her quiet knowing way always with a smile and always ready to laugh. Any person who has Felistas come into their home is extremely lucky and will be taken care of in a kind, compassionate and expert way. I miss Felistas!"
Read the full reviewClaudia Miriam G.
Stratford-upon-Avon
"Claudia Miriam G was the carer for my closest friend. He was formally a well known theatre, film and television director and we were friends and work colleagues for 40 years. The care, attention, willingness to help in any situation and friendship Miriam provided to him was second to none. In truth she gave him a reason to continue living after suffering a stroke and she brightened every day. Even though wheel-chair bound Miriam would make sure he continued to go out including visits to the theatre. I was in constant touch with them both until his passing and he continued to tell me during every call what a wonderful friend and carer he was blessed with. Whoever Miriam cares for next will be most fortunate indeed. Grahame Maclean"
Read the full reviewAna R.
London
"Ana R recently joined the team of carers who are looking after my mother who is in late stage Alzheimer's. We are so pleased that she is working for us: she is a great carer, combining professionalism with a truely caring and affectionate approach to my mother. This is not easy with a person who is non-verbal and non-responsive, but it is plain to see that under Ana's care my mother is as happy and comfortable as possible in the circumstances. Her duties include all personal care, administering medication, turning Mum, looking after her very fragile skin including avoiding bedsores and turning. She also cooks Mum's meals and feeds her as well as making sure her fluid intake is adequate. Apart from the physical side of care she reads to Mum and keeps her company, holding her hand and communicating through touch. She is endlessly cheerful. Ana is a good communicator, both with the family and with the other carers in the team. Aside from looking after Mum, the house is spotless and she has taken on board the admin duties with no problem (shopping list, daily log, updates on WhatsApp group). Highly recommended."
Read the full reviewJoyce C.
Greater London
"Joyce has been caring for my mother for a few months now. I wanted to wait to give a fair review. I can honestly say Joyce is great! The interaction she gives my mother is incredible, singing, dancing, taking her to groups, on plenty of walks which mum always loves. She keeps mum very active in body and mind which is exactly what we wanted to keep the mum we knew before the dementia coming out, we were not sure we would find someone to do that but we have in Joyce. She is caring and gentle with mum and I could not recommend her highly enough! Anyone can make meals and administer personal care but what we get from Joyce is priceless!"
Read the full reviewChris M.
Birmingham
"Chris cared for my Father Alfred at his home on a live in basis for a period of just over 7 months up to his death in March 2021. Chris was simply outstanding. Completely calm in difficult circumstances, he epitomised what it is to be a true carer. He looked after me when I visited as much as he looked after my father. I have never met a person who is so kind and thinks about others before himself to such an extent as Chris Malagala. He acted at all times in a completely professional manner, and showed excellent attention to detail , yet was always able to go about his work with a smile on his face. Most of all my Father liked him and trusted him right from the start and throughout the period when Chris cared for him. I will be eternally grateful to Chris for what he did for our family. Quite frankly he is a Saint."
Read the full reviewJustine S.
Hastings
"Justine is the most adaptable, attentive, competent and compassionate carer you could ever wish for to take care of you or your loved ones. She maintains lots of enthusiasm and energy to inspire her clients and finds ways of keeping clients interested in the world around them, especially when the client's world has shrunk or their mobility is severely impaired. Justine is well up to date with her moving and handling training and is 100% reliable on giving medication or learning from district nurses about treatment of minor ailments needing attention or wound dressing. Whatever the changing circumstances, Justine is adaptable and clear-headed. Her judgement is always sound, she never panics and maintains absolute discretion about her clients. She also builds a good rapport with clients' families and develops a deep understanding of the dynamics of a household for the benefit of the client. She has a strong caring background and work ethic, always alert to her client's needs and putting the client as her priority. She takes pride in her work and did wonders to boost my mother's morale when my mother's health and mobility declined rapidly. She strikes a perfect balance between jollying people along and respecting the client's wishes to rest quietly. Justine's innovative approach to solving problems made a big positive difference to my mother's comfort and well-being. She is alert to safeguarding issues and managed the kitchen very well. She was never wasteful with food and was careful to ensure my mother's restricted diet was balanced, nutritious and prepared in a way that made meals appetising, despite the limited range of foods and small quantities my mother was able to eat. Justine is a role model for all carers. If I ever needed a carer myself then Justine or her double would be the one I'd choose."
Read the full reviewCharlotte H.
Crawley
"We know Charlotte as "Lottie" and so I will refer to her by that name. Lottie looked after my mother in a live-in arrangement of between 2 and 6 weeks per stay during 2019 to 2021 in Mum's home in Sussex. My mother had Alzheimer's and needed 24 hour care until her condition deteriorated to the point where she had to move into a nursing home in 2021. Lottie was responsible for all elements of Mum's personal care as well as cooking, cleaning, shopping, administering medication and helping her to eat healthy meals. Lottie faced many challenges, all of which she coped with brilliantly. She was often met with resistance from Mum who didn't understand why she needed someone to live with her or why she needed to take daily medication. Lottie showed incredible patience and empathy, adapting her routine to fit in with Mum's moods. Most importantly, Lottie's cheerful manner helped Mum to get some enjoyment out of life. My family and I will always be very grateful to Lottie for all the time she spent looking after Mum. She was the most constant of all the many carers we had during the course of just over 2 years and it was a relief for us each time Lottie arrived because we knew she would put Mum at the heart of everything she did and that Mum would be well looked after. It is also worth remembering that Lottie's time with us coincided with the worst year of the pandemic, when there were no vaccines and we were desperately worried that Mum might end up alone in hospital. Lottie took enormous care to make sure Mum was safe and protected against any chance of coming into contact with Covid. It is very much thanks to Lottie that Mum was able to remain living in her own home for as long as she did. I would not hesitate to recommend Lottie to others. She is a naturally empathetic and positive person who sees "care" as a vocation, not just a job. Best wishes Claire Watkins"
Read the full reviewClaudia Miriam G.
Stratford-upon-Avon
"Miriam looked after one of our oldest, dearest friends. And she was an absolute godsend. The round-the-clock care he received was absolutely wonderful. She is kind, compassionate, thorough, gentle, inexhaustible, focussed, knowledgable and incredibly hardworking. She also very very friendly and has a great sense of humour. But -first and foremost - she is a terrific carer. Our friend wanted for nothing and we know that it was her strength and determination that kept him going, allowing him to spend Christmas and his last few months at home with his view and his cat at his feet. Everyone needs a Miriam in their lives and we are just so grateful to her for looking after our dear friend so wonderfully. I cannot recommend her enough."
Read the full reviewMaria D.
Hitchin
"Maria cared for my late mother, Valerie Weller, for nearly 3 years in the family home in North London. From the start, as a family, we realised how blessed we were to have such a caring, loving and dedicated person looking after Valerie on a 24/7 basis. Maria is not only warm and compassionate but also highly professional and has excellent pharmaceutical and medical knowledge from her previous career in this field. Maria approaches every challenge with skill, fortitude and, above all, an understanding of her client's needs and is very intuitive when it comes to the worries and set routines of the elderly. My mother felt safe with Maria and they had a wonderful bond. I consider Maria to be an Angel here on Earth and she became part of our family and continues to be considered a loving member who we will always be so very grateful to."
Read the full reviewDebra S.
Lewes
"Debbie lived with my Mum, Una, for over seven years and cared for her as if she were family. Debbie consistently met my Mum's needs and was extremely attentive. My Mum had many ailments including Alzheimer's, COPD, Atrial Fibrillation, Dysfagia, Bladder Incontinence and Osteoarthritis. Debbie nurtured and encouraged a caring, fun, loving and safe relationship with Una which was a miracle considering the resistance my Mum had initially to being cared for. Debbie always had my Mum's best interests at heart and not only in a way that was for her physical conditions but also for her emotional and mental health. My Mum was happy, fulfilled, engaged and laughed a lot with Debbie and had a full life that she loved. Debbie included her in social outings and they went to the pub for quiz night with her girlfriends, had tea at Paradise Park and would go for drives to Beachy Head simply to "hang out". My Mum trusted her with her life, as did I, to the extent that she was joint attorney on Una's POA for Health and Welfare. Una felt safe, secure and loved in her time with Debbie which is a gift that I am eternally grateful for. Debbie has many excellent qualifications and what sets her apart from the crowd is her heart, her humour, her caring and her willingness to go above and beyond for her clients. Debbie is well known and respected in the local area and created fantastic relationships with Una's GP at Old School Surgery, her Psychiatrist, the SALT team, the staff at Milton Grange Day Care Centre in Eastbourne, the CTLA bus drivers, the pharmacists in Seaford and knows who to call for what concern. When there is a crisis, Debbie knows how to go into action and how to make things happen. She will be the greatest asset to your care team, to your life and to the life of your loved ones and the only reason she is not with my Mum is because my Mum passed away on June 27th and Debbie and I are grieving her loss together."
Read the full reviewCatherine O.
Buckingham
"Cathy was our nanny/ carer for our little twins. The care they received was like it was from our own family. Cathy's ideas and activities brought a high degree of education into their lives, as well as lots of fun. My husband and I initially felt like, "who would love our twins like we do?" but it was clear to see immediately that the children were in awe of Cathy, her playful techniques and most of all her love. She had this amazing positive energy. Cathy was always calm, playful, imaginative and experienced. Cathy exceeded our expectations She was fun, energetic, reliable and flexible She was flawless in ability. Her caring nature led her to carry out extra helpful tasks which needed doing, such as mending their broken toys with loving care. At the end of the day she would give us a detailed review of how their day went and send lots of pictures and messages about their key developments. She also wrote out very comprehensive reports to give their nursery. Initially, we didn't want to leave the house and wanted to be on call if she ever needed us. However, after about 6 months we realised that we were being crazy. She was more than capable and trustworthy to be left with the twins. They always felt so secure and happy with her. They have never felt so safe and comforted in anyone else's presence. We would recommend her without a doubt. She never felt like a nanny, more like family - who to this date we sorely miss. She continues to be our source of advice and we have kept in touch. The twins can't forget her and we don't want them to lose that connection with her. Hers will be hard shoes to fill!"
Read the full reviewElizabeth A.
Hull
"I met Elizabeth in 2020-2022 through carers coming to support me in caring for my Father Mr Arthur Luckup, who had developed Vascular Dementia after having a stroke in 2014. Elizabeth was a ray of sunshine coming into our lives, always positive and very gentle but persuasive when Dad could be difficult and needed to be guided into whatever every day activity (dressing, washing, eating etc). Elizabeth was reliable, punctual, understanding of Dad's changing needs and willing to spend time with myself to update me on why Dad was as he was, or suggesting options when I was at my wits end. Elizabeth's belief in working with her clients is completely centred on the person-centered approach but also acknowledges that the family supporting are a part of the equation too. This is probably why Elizabeth felt like a family friend coming into our situation and not just someone who came to do the job and then walked away. Always ensuring Dad's dignity was preserved. During the last month of Dad's life when the dementia began to ravage him, Elizabeth was there at all times, guiding me and the family, I would heartily recommend Elizabeth and that she would become a very valued asset to your care team."
Read the full reviewMatthias R.
Cheltenham
"We were fortunate to find Matthias to care for my elderly father last year. He is a kind and caring man, highly experienced and supremely competent. My father needed a great deal of care when he returned home from hospital last year and we had no idea what to do or what was needed but Matthias took it all in his stride, set up the house, organized the equipment we needed and quickly earned our complete trust. He got on very well with my father, and was able to keep up his morale with his good humour and interesting conversation. Matthias was keen to find out what my father was like, before he was unwell, what he liked and disliked, all in order to try and make my father's life as pleasant as possible. Matthias became a good friend to my father and to my family and we will never forget what he did for us."
Read the full reviewBarbara U.
unknown
"Barbara is an exceptional carer, and we feel very fortunate to have had her support in caring for our 91-year-old aunt, who is living with dementia. From our very first conversation, it was clear that Barbara genuinely cared. Her warmth, kindness, and reassuring manner immediately put us at ease, while her clear and thoughtful communication ensured we always felt informed and supported. Despite joining us at very short notice, Barbara quickly settled into her role and handled every responsibility with professionalism, compassion, and confidence. She showed excellent initiative, took ownership of tasks, and consistently went above and beyond to ensure our aunt received the highest standard of care. Barbara also integrated seamlessly into our established care team, working collaboratively with both family members and fellow carers. Her ability to adapt so quickly was truly impressive. In addition, her documentation was consistently clear, accurate, and thorough, giving us complete confidence that every aspect of our aunt's care was being managed responsibly and professionally. Although her time with us was relatively brief, Barbara made a lasting impression. She brought genuine care, reliability, and professionalism to everything she did, and I would definitely use her services again if the need arose, and wholeheartedly recommend her to anyone seeking a compassionate and highly capable carer."
Read the full reviewCharlotte H.
Crawley
"It's my absolute pleasure to write this reference for Lottie who provided exceptional in-home care for our mother Nola for nearly 2 years from 31st July 2024 until 12th January 2026. During Lotties time with us she demonstrated outstanding professionalism and genuine compassion towards our mother. Her responsibilities included assisting with daily care and hygiene, medication management and meal preparation and general housekeeping duties. Lottie went above and beyond what was required of her, she kept the house super tidy and clean, she loved gardening and would spend time in the garden weeding, watering plants and generally making the garden look lovely for when she took mum outside on warm days. Lottie loves cooking and she would always prepare wholesome home cooked meals and soups. She even got mum to enjoy and look forward to meals again. What really sets Lottie apart from many carers is her ability to connect with those she cares for. She treated mum with profound dignity, patience and warmth which provided our family with immense peace of mind. She was always punctual, reliable and communicated clearly with our family regarding our mothers health and well-being. It wasn't just a job to Lottie, she clearly loves her work. She made a positive impact on our mother and all our lives as a family, she wasn't just a carer she was a true friend too and will continue to be so to us. I whole heartedly recommend Lottie to any family seeking a dedicated trustworthy and respectful caregiver."
Read the full reviewEmilia Florina N.
Ashford
"Emilia is a very experienced carer who helped me care for my husband for six weeks towards his end-of -life Alzheimer’s disease. I found her to be empathic caring competent and efficient, with a very professional attitude to her work. She is completely honest and trustworthy. Emilia is happy to share her knowledge and experience, and provided emotional support and friendship to me as my husband’s illness progressed, caring effortlessly for him. I would thoroughly recommend her it was a privilege to know Emilia"
Read the full reviewSandra M.
Greater London
"I am so pleased that Sandra is going back to work in care, because it seems some needy person/family are going to be the recipients of Sandra's outstanding care. As a family we were practically on our knees with our mum's very challenging Alzheimer's when Sandra came along. Not only did she make sure my mum was safe, fed cleaned,and medicated (when and where necessary )but she also became a friend to my mum , and my mum really liked her and her family. It made our difficult lives so much easier and in fact it gave a quality to my mum's life inspite of how advanced her condition was towards the end. Sandra is not only caring, but utterly professional in her work. She went above and beyond for us on so many occasions, we will be forever grateful for her help. I cant speak highly enough, of her and I am pleased that some one in need is also going to be able to benefit from her kindness and caring skills."
Read the full reviewJaroslava P.
Dacorum
"Jacca took care of my aunt, who had dementia, for 11 years until she died in December. She was amazing. She took care of her first in her home, and afterwards she attended her daily in a care home because we live in Ireland and my aunt had no family or surviving friends in the UK. Jacca acted as a companion for as long as my aunt count interact with her and then she continued to assist with her personal care because she knew her so well. My aunt simply loved Jacca from the first time they met, and Jacca was wonderful with her. Jacca also took care of many other duties such as hospital appointments, buying clothes, keeping my aunts hair and nails looking beautiful. We simply couldn’t have managed without her. I couldn’t recommend her highly enough, we were very lucky to have her."
Read the full reviewWendy O.
Sheffield
"Wendy has been an exceptional PA to my 87 year old mother-in-law Margaret. Wendy is highly professional and obviously very skilled in supporting dementia patients. She was quickly able to identify Margaret’s needs and preferred way of doing things and the two were soon laughing and singing together! Their walks to the woodland bench and drives to the coffee shop were highlights of Margaret’s week. My husband and I soon lost count of the number of times we said ‘thank goodness for Wendy’ over the past year and we were very grateful for her insightful guidance and advice as Margaret’s health declined. We absolutely recommend Wendy as a PA and we will all miss her now that Margaret’s worsened health means she is no longer able to stay in her own home."
Read the full reviewKirsty N.
Basildon
"Kirsty is an outstanding carer. She cared for my mum in her home before my mum eventually needed to be moved into a care home. Kirsty truly represents the very best of what a “carer” should be. It is not just her job title – she embodies the true meaning of the word. She went above and beyond her duties to care for my mum, always ensuring her welfare and safety. She supported my mum in every way possible and made sure she never went without anything. She carried out all her work with a huge smile and wonderful energy. She cooked her meals, assisted with food ordering, and did her laundry. She was absolutely the “home help” we needed for my mum and carried out everything to an outstanding standard. Even though mum moved to a care home over a year ago, Kirsty keeps in touch and visits her. Mum adores seeing Kirsty. She is a true diamond and, even to this day, remains a firm friend of mums. Many carers came and went while caring for my mum, but Kirsty was certainly a level above all the others and was extremely noticeable. I would 100% recommend Kirsty to any company as she truly is an asset to any employer. Nikki Hunt (Daughter to Anne Tuplin) 07884 023861"
Read the full reviewMagreth K.
Glasgow
"I cannot speak highly enough of Magreth. She looked after my mother so well for six or so months, and she loved her. "She (Magreth) has a lovely smile", she used to say. Magreth is kind, good fun, and very good at soothing anxious people. She has a great sense of humour. She listened diligently to what my mother wanted/was saying and always managed to come up with a solution that seemed to placate her. Magreth shows great professionalism blended with empathy. She is an intelligent and observant person and can reassess a situation and make suggestions for changes/improvements. I trust her 100% for her good judgement, kindness, and ability to adapt where necessary. She is a bright, positive, bubbly person to have around, which cheers everybody. Magreth was a big help to me and my sister when we were struggling with my mother's care. When she alerted us to an emerging problem she always suggested a way forward. She brings warmth and all-round good energy to the job. A wonderful person."
Read the full reviewRose Nokuthula M.
Hatfield
"We always thank our lucky stars that we were introduced to Rose. Our lovely brother, Stephen, was diagnosed with Lewy Body Dementia and needed someone to care for him for an hour in the morning and an hour in the evening to deliver his anti-psychotic drugs. But Rose did so much more for him and became a friend and somebody he trusted (his family certainly did). Without Rose's kind care, Stephen would not have been able to remain independent for as long as he did. Rose is very responsible, reliable and efficient at her job but she is also a very kind, caring and good person. She treated Stephen with compassion and always preserved his dignity. She is a good communicator and assisted me a great deal in coming to terms with Stephen's mental illness. My husband and I would whole-heartedly recommend Rose to anyone who needs care."
Read the full reviewSabrina B.
Wolverhampton
"Sabrina is a fantastic PA, the best we’ve had - and I say we as she supports not just myself but both my husband and my Mum as needed too with her laughter and happiness to help out with whatever is needed. As a younger person with a disability the prevalence of older carers can make it hard to connect with somebody. But from the start Brina has been funny, chatty and fits my own personality perfectly. She’s great at lifting me up on a bad day. We cook and bake together, get chores done, go to hospital appointments etc. Occasionally shopping too. We do lots of fun things also. But she also helps out with some personal care as needed, something that can feel awkward without a good connection. She’s knowledgeable about a number of health conditions and trusted with my medication. In our house we often say “what would we do without Brina?” And if this recommendation seems overly enthusiastic then I assure you she’s worth every single word."
Read the full reviewDace L.
Torquay
"Dace Liepa came to us just before Christmas 2022, and took care of my mother, who has acute vascular dementia, as a 24-hour live-in carer, until mid-February 2023, taking a week off in early February. We feel very lucky to have found her and I cannot praise her highly enough. She looked after my mum, who can be incredibly challenging, so well and so gently, and we always felt confident that my mum was getting the best care available. Nothing phased her and nothing was too much trouble. Dace is extremely experienced and practical and also incredibly warm, kind and compassionate. She was able to advise us on all aspects of mum’s care. She’s also a good cook and is imaginative about how to engage patients with dementia. Put simply, she was brilliant. - Holly, 9 week of care – London ★★★★★"
Read the full reviewClaudia Miriam G.
Stratford-upon-Avon
"I have known Miriam for about coming up to 4 years. My mother passed away leaving her husband Marc who had a stroke suffering from dementia and needing full time care. Miriam was a live in carer, but not only was she his carer, she was his best friend. She looked after him with the most professional and wonderful care. She never left his side and when he was towards the end of his life, admitted to hospital, she prolonged his life taking great care of his bed sores, which were not always properly looked after by all the nurses. Always trying her best to keep him happy and positive, she was always by his side, be it at Christmas, New Year and birthdays, she was always devoted to his care. She is a wonderful cook, keeping the house very clean and tidy, sharing his hobbies, gardening, reading and playing the music he liked to listen to. She was the most wonderful companion to Marc and as a family we never worried about him. We highly recommend Miriam. She goes well beyond the realms of expected duty and is totally dependable, trustworthy and an extremely kind person."
Read the full reviewFaith A.
London
"I am writing to express my heartfelt appreciation for the exceptional care and compassion you have shown to my son. Your dedication, patience, and genuine kindness have made an incredible difference in his life and our family's well-being. What stands out most is the way you connect with my son on a personal level. You don't just provide care; you create a warm, supportive environment where he feels safe, respected, and truly understood. Your ability to communicate with him, understand his unique needs, and adapt your approach demonstrates a remarkable level of professional skill and emotional intelligence. I've observed how you go above and beyond your professional responsibilities. Whether it's engaging him in meaningful activities, supporting his personal development, or showing empathy during challenging moments, you consistently display a level of commitment that is both inspiring and deeply appreciated. Your attention to detail, reliability, and positive attitude have not only supported my son's growth and well-being but have also brought tremendous peace of mind to our family. We are truly grateful to have you as a carer. Fagr Bashir Luai's Ibrahim mum"
Read the full reviewHermina P.
Bourne End
"Hermina worked for our family for three years. She was the full-time live-in carer for my father, who passed away in June 2024. My father was a difficult man. He was resentful and angry due to his dementia and unwilling to engage in the physical and mental activities needed to slow down his decline. He blamed everyone else for his situation and could be quite aggressive and sometimes violent towards Hermina, as well as stubborn – refusing often to get out of bed, get dressed, eat, drink, etc. For your average person, this would be an unmanageable situation to work with day in, day out, 7 days a week. Often not being able to leave the house for days at a time as he would not get up and could not be left alone for fear of a fall as he was too weak to be mobile without help. Hermina was exemplary in this situation. She dealt with this dynamic, along with frequent ill temper and rudeness from my father on a daily basis. She did not compromise the level or quality of her care or concern for my father and spent many hours explaining the same things over and over again, cajoling him out of bed or to eat food. Before his condition declined, she helped him to learn to walk again and gave him back some of his self-worth and dignity. I cannot recommend Hermina highly enough. She goes above and beyond her responsibilities in the position of carer every time. She treated my father like a family member – giving him the same level of love, care, attention and consideration that one family member gives to another. Her level of commitment to her position and to my father was exemplary and went far beyond what we expected of her despite those frustrations and continued to provide the love and care for him. I honestly don’t know where she found the patience and reserves on a daily basis. To me, she was a godsend and a saint. Living in Canada, the level of peace of mind and reassurance she gave as the person looking after my father was invaluable."
Read the full reviewTinotenda C.
City of Leicester
"I met Tinotenda (Tino) around November 2022 when he came to care for my elderly father. We employed two full time live in carers and Tino worked with an existing carer. He stayed with Dad (Neville) until the day of Neville’s death aged 98 in October 2023. Tino was the most wonderfully rounded, empathetic and intuitive person. He not only developed a great relationship with Neville but also had a great working relationship with our existing carer. The whole thing worked extremely well. Tino showed his expertise and knowledge in caring for the elderly; he frequently contacted various outside agencies including the GP’s surgery; he made smoothies and nutritional meals from scratch every day and was conscious of minimising food waste. Tino was capable of reading Neville and knew when he needed to be professional, respectful and quiet but also knew when to encourage Neville to go for a walk for example or enjoy a bit of banter. When family members visited, he was always happy to cook for us and ‘look after’ us as he very much acknowledged and appreciated our support and input in Neville’s ongoing care. Family members each lived 150 miles away in opposite directions so it was imperative we felt happy with the care being provided. Tino was perfect for Neville. He was a first class carer and I am still in touch with him. I highly recommend him to you."
Read the full reviewElizabeth D.
Aberdeen
"Elizabeth D - Astrid is an Amazing Carer in every way from accurately & maticulosley following my Mother's Care Plan whilst befriending my Mother in conversation companionship, sharing interests, activities watching TV together & taking my Mother out in her wheelchair to enjoy the fresh air & sunshine. Astrid has always worked around my Mother's Care Needs & has gone the extra mile ensuring my Mother's needs are met in a safe daily routine of Personal Care Meds Mobility Safety Awareness in preventing my Mother from Falling. Preparing Drinks Meals, also maintaining good house keeping & food higiene. Astra & my Mother Eileen get on so well.together. My Mother & I are so pleased that Astrid wants to stay on board & will return to willingly continue a Live In Care Placement for my Mother after her holiday. Thank you so much Astrid.🙏"
Read the full reviewSarah Y.
Morden
"Sarah supports my mother, who has dementia as well as some physical needs. Sarah is very genuine, caring and thoughtful and my mother loves seeing her. Sarah has extensive experience in supporting people with dementia and the advice she gives me is invaluable. This includes ways of helping my mother maintain her skills, supporting her physically and preventing infections. Sarah goes above and beyond to help in any way she can. She supports my mother to meet up with her friends, prepares food for her and has looked after her after operations and with her personal care, as well as helping generally by washing and keeping her home clean and tidy. Whenever my mother has had any issues, Sarah has given me lots of suggestions and advice as well as offering extra support. Sarah has helped to improve the quality of my mother’s life and increased her self esteem and it is reassuring to know that she is giving my mother the best care."
Read the full reviewMary K.
Coventry
"Mary is a well qualified, highly professional carer who is a live-in care who often provides care for my elderly bedbound mother. Mary is diligent, meticulous, kind and caring with a lovely gentle personality which makes her a real pleasure to have around. Her approach is such that once Mary has settled in, she quickly enquires and gains a full understanding of all the care needs required and is meticulous in meeting them. Her diligence also extends to enquiring how you prefer your household running, chores and routines to be carried out so there is a seamless fitting in with you and your family. I would say in my experience, she is a person of integrity with high emotional intelligence and nothing is too much trouble for her, she loves her job.Her qualified experience enables her to make suggestions where need be and her regular feedback throughout the day is reassuring. To be honest nothing is too much trouble for Mary and she gives off herself tirelessly to carry out everything required, no matter how much. If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright. I would highly recommend Mary but be quick because she is highly sought after."
Read the full reviewZion S.
Woking
"The fact that Zion has been my father's live-in carer for the past three and a half years is testament in itself. Not only has she looked after him beautifully, she has also been great company for him with lively conversation, kindness and humour. They have a genuine rapport – and I believe it is this consistency and level of care that have slowed his decline."
Read the full reviewMary Eileen A.
Harrow
"Mary cared for my father during the last 5 years of his life. She looked after him in an extremely caring, diligent and professional manner. She treated him with dignity, tenderness and love as if he was her own father. Mary is a very capable carer and carried out her duties without any problems. She looked after my father, a paralyzed stroke victim, on a full-time basis, prepared food for him, fed him, bathed him, dressed him, administered his medication, and always made sure he was comfortable. She also tended to my aging mother when the need arose. Mary is kind, caring and tender, and my late father and all members of my family are very fond of her. She became a cherished part of our family during her 5 year tenure with us and we continue to stay in touch. I have no hesitation in highly recommending Mary in her future endeavors."
Read the full reviewJayson J.
Greater London
"Jayson Jaducana cared for my father as a live-in carer for four years until my father's death. He was a stimulating companion for my father who had vascular dementia. My father didn't suffer fools lightly. He respected Jayson. In addition Jayson looked after my father's daily hygiene, medical and food needs fastidiously. He ensured that there was a carer to take his place on the occasions when he took time off and that the person was approved by my siblings and I. He accompanied my father and us to medical appointments often providing additional relevant information. He regularly communicated any issues or needs to us and any news. He took my father to the local park almost daily where they met neighbours, other carers and the people they cared for. My father was very fond of Jayson and he became like a member of the family. We felt we could trust him completely and he never betrayed this trust. I have no hesitation at all in recommending Jayson as a carer. You couldn't do better."
Read the full review