What Our Clients Say

Michele W

"Michele is very professional and efficient and the great thing is that she combines it with such a calm and caring approach that the client feels relaxed and totally confident that they are in the best possible hands. Michele has guided my husband’s other carers enabling them to provide an improved standard of care, she is absolutely first class."

Ikpoghodu (Pordou) E

"Pordou has been caring for my father for about a month. When I was searching for a carer, I was drawn to her friendly face and thought she looked caring. My first impression was right . She travels by public transport, which can sometimes take a while, but is always reliable. She does exactly what we ask of her and more . Pordou is very patient with Dad who can be very difficult and she remains cheerful when going about her duties. I would not hesitate to recommend Pordou , she is a lovely lady."

Nina R

"Nina looked after my aunt at very short notice on a weekend. Nina was patient, focussed on my aunt's physical well-being, and unfazed by what at the time was a new and uncertain situation for my aunt who was trying to settle in back at home after a nasty fall followed by a long hospital stay. She was of great help in a time of crisis."

Ron P

"Really good carer helped me play pool enjoyed my time out with my carer want more support from him"

Rachel K

"Rachel is a quietly spoken, extremely caring person and looked after Val very well. Val has dementia and other problems. Rachel was very patient with her and developed a really good understanding with her. Rachel escalated any issues when she was unsure/needed a decision on action . I received daily updates."

Nicki F

"Absolutely fantastic so pleased with Nicki help and care very professional will definitely be using Nicki again would highly recommend"

Veronika B

"I needed help with shopping in tesco. I needed the wheelchair and trolley with built in seat. So glad I had Veronica to help me. I found Veronica to be kind caring heart of gold. Veronica is a credit to the caring industry and a lovely person and will look forward to many more visits."

Joy M

"Joy is well named. “Perfect in every way”."

Mary K

"I am pleased to provide a commendation for Mary, the live-in carer who has been instrumental in supporting my father during his recovery following a lengthy hospital stay after a hip operation. Facing challenges with reduced mobility and delirium, akin to dementia, my father needed immediate assistance, and Prime Carers proved invaluable in connecting us with potential carers, ultimately leading us to Mary. Her prompt availability and composed professionalism immediately instilled a sense of reassurance and support in my father. Her profile accurately reflected her attributes, and she adeptly encouraged my father to engage in tasks beyond his initial limitations, all while ensuring he retained his independence. Mary's culinary skills were evident in the healthy, well-presented meals she provided, and her consistent updates throughout the day, along with detailed daily summaries, kept us well-informed of my father's progress. In addition to assisting with mobility, personal care, catheter care, and medication organisation, she demonstrated resilience and unwavering professionalism, despite disrupted sleep due to my father's nighttime care needs and panic attacks. Mary's proactive approach to assessing my father's future care needs has been invaluable, allowing us to tailor his care plan to support his independence in his own home for as long as possible. She effectively communicates his needs to healthcare professionals, ensuring seamless coordination of care."

Irene N

"Was super friendly and lovely, had a good chat while she helped me out, understood my needs and was very reassuring. (:"

Emma M

"Emma accepted the job at very short notice, arriving that same afternoon as we needed someone urgently to assist with Mum. She is an experienced carer, and supported Mum, who was suffering with Alzheimer's, with all aspects of living. Mum could be challenging to care for. Emma took time to get to know her and observe her carefully so that she could work effectively with her. Emma is very clear about patient needs and available services, and consistently advocated for Mum to get the medical support she needed. Emma spent several long periods alone with Mum in the home. She is trustworthy and reliable and was committed to her client. She has a big heart and is compassionate and caring. She also has a great sense of humour and I really enjoyed the times we were together with Mum. She made it possible for us to manage a really challenging situation. Thank you Emma."

Kimberly G

"Kimberly is polite, reliable, friendly & trustworthy. I would recommend her to anyone seeking care."

Lisa V

"Lisa is amazing, she listens to all our needs. She was amazing with our elderly friend. A warm, friendly, caring lady. So pleased we have found you."

Nirmala D

"Nirmila has cared for our mum at a very difficult time when she was at the end of her life. She is one of the kindest most compassionate human beings. She looked after mum and us and is now part of our family. We can’t thank her enough. She understands dementia and care. She is highly skilled at her job but the sweetest lady with it. Can’t thank her enough."

Chizy N

"Chizy is an excellent carer; I know Mum is in good hands when she is there. She is always cheerful and demonstrates her care for Mum in many ways. She is attentive to detail and ensures Mum has everything she needs. I have no hesitation in recommending her."

Usha V

"Usha has been caring for our Mum, on and off for the past year. She is very experienced and very reliable. She is always happy and has created a very good relationship with our Mum. She comes highly recommended by us!"

Maria K

"Absolutely amazing live in carer, Maria is always willing to help and go the extra mile. Would always recommend her services to anyone and happy to provide a reference."

Helen A

"Initial meeting went well looking forward to first care visit from Helen"

Michele W

"Michele has been taking care of my mother, who is 100 years old. We have been so pleased with the standard of care she has provided. Michele is very professional while being helpful and considerate. She is understanding and kind and always alert to my mother's feelings and needs. We would have no hesitation in recommending her"

Rachel D

"Excellent carer lovely person great time keeper good cook highly reccommend easy to work with professional caring knowledgeable just fab"

Liliana S

"Liliana is a gift from heaven sent to me upon angel's wings. She is so caring and compassionate and it radiates out of her as a person. She attended to what I thought was an impossible mess to tackle in my home that had built up after not being able to care for myself for quite some time in just a few hours - a project I thought would take weeks. And she's incredibly accommodating and I just couldn't ask more from a carer. I give Liliana my strongest possible recommendation. I promise, you won't be disappointed!"

Jacqueline F

"Jackie has been a great help with caring for my parents. She is a lovely carer and her help is much appreciated."

Paula P

"Paula was brilliant. So calm and knowledgeable. Unfortunately my mother in law is neither so ultimately Paula didn’t get a chance to work her magic. Would highly recommend as we knew nothing about caring, what to do etc and she just came with all her knowledge and eased us in to it. Very good luck for the future Paula, anyone will be lucky to have you."

Rose J

"Rose came to assist my mother at very short notice. As well as having a caring, warm and friendly nature, she was adaptable and used her knowledge and initiative well. I would definitely recommend Rose to others in need."

Rochelle B

"Rochelle was amazing. She is very calm, professional and trustworthy. I can't recommend her enough and any time I need I will contact her again."

Theresa L

"Theresa is a great carer and a lovely person. Not only has she been very accommodating with our changing care needs but she has offered great support at a difficult time."

Anita A

"Anita has been brilliant in helping to care for my mother following her operation so much so that my mum is back into a routine and is managing herself well. Thank you for the help and care you have provided, both of my parents have enjoyed your company and working with you."

Rochelle B

"Rochelle has been amazing with my disabled brother. Carl is profoundly deaf, has severe lymphedema and learning difficulties. He can be quite a tricky customer, but he loves spending time with Rochelle. As well as helping him with household tasks and massaging his legs, she is also a wonderful companion: engaging him in conversation, playing games and even going on short outings. I couldn't recommend her more!"

Sarah K

"Sarah was great. She arrived on time and was friendly and professional. She was careful and able. I felt that we established a good working partnership and hope that it is possible to have her as my regular weekend carer."

Lesley H

"Very good quality carer, understanding, helpful, gave good suggestions and helped a lot. on time. would use again for sure when the time permits."

Mubo N

"Mubo lovely very happy with her ..Kath seems very happy aswell ..thank u"

Irene Florie O

"Florie is friendly, caring and reliable and goes out of her way to make sure my Dad is cared for. Having someone I can depend on, as I live in Australia, is a great weight off my mind."

Veronika B

"Very happy with Veronika so far. She’s on time and very good at her job."

Sadie R

"Sadie is very professional and thorough with her approach to all aspects of her working roles and ensured in-depth risk assessment and background information was gathered first before commencing her role. A good communication strategy is in place to ensure all involved all fully up-to-date on the jobs completed with my mum's consent. Sadie will always discuss situations with my mum first and act on her best interest. We are very happy with her care."

Joana Osei S

"For the first time since this journey of my mum's Alzheimer's begun, I feel I can actually start to relax a little, knowing that she's in great hands. Joana has been a breath of fresh air and has given such good care to my mum who can sometimes be a little challenging, not her, but the disease. She's shown compassion, patience and a level of understanding that no other carer has given. My mum's quite adventurous with food and I think Joana has enjoyed sharing her recipes from home. When we return home from any outing, she gives my mum such a lovely welcome and manages to diffuse what is otherwise a very difficult time. Thank you so much Joana."

Racheal A

"Racheal is a really lovely lady and was a pleasure to have around to help be though a difficult time, I will miss her company though the night. She is a dedicated carer and i would recommend her to anyone"

Julie T

"Articulate ProActive & Professional"

Francescia B

"Franki fitted into her role very quickly She was willing and keen to assist She has a kind nature and is a lovely person to have in our home"

Sheila J

"I highly recommend Sheila for her cheerful helpfulness, reliability and professional approach. She helps my husband, who has Parkinson's, with bathing, dressing and toilet duties as well as companionship and overall help on an hourly basis when I am away, sometimes at quite short notice."

Mariana Liliana C

"Mariana is a very good carer. She has the best interests of her client in mind all the time. She attends to details in managing personal care and diet and is a good cook. She keeps the home well organised clean and tidy. She understands the need for a daily routine with accurate administration of medication and she is proactive in communicating with the GP surgery and keeping the family informed regarding her client’s health and needs. She is a social and friendly person with a strong personality. She is a good communicator who likes to chat and keep her client cheerful. She expresses firm opinions based on her many years of caring experience and she is confident to speak her own mind."

Dorothee A

"Dorothee is a very confident and caring live in carer. Very professional in her role. Communication is brilliant with regards to reporting any concerns she had about our customers to us. We'd be very happy to employ her again."

Maria Cristina R

"Maria was really helpful, lovely and took care of my father with care! We highly recommend her!"

Bola A

"Ms Bola was very polite and helpful"

Caroline M

"Caroline did visit today as requested. Dad enjoys her visits. Sandra"

Tegan W

"After change of plan with my visit, we visited redcar. I found Tegan to be kind caring heart of gold and punctual. I felt comfortable in Tegans care and will look forward to Tegan helping me again in due course,"

Mary M

"Very good for us both"

Maureen L

"Maureen is a a star she is a very sweet person and I am so happy to have her around to help me, and i look forward to her visits"

Sandra M

"Sandra was lovely to deal with. Very responsive good communication and flexible. You can tell she has a lot of experience. I would definitely use her again."

Francis H

"Very helpful carer. covered at short notice, My Father was very happy with the care received. Good communication with me too ."

Ashley B

"Ashlee is a competent carer. She is a an effective communicator and follows instructions well. As well as being very polite and reliable, she is a real pleasure to work with."

Monicah D

"Very kind and patient with my mum.Mum speaks highly of her.☺"

Violet Jessop C

"Violet is a kind and positive, caring person and we are lucky and delighted to have her caring for our 96 year old grandmother. She is punctual (even arriving early to ensure that she could be fully familiar with everything) and polite and patient. She is also a very interesting person to chat with over a cup of coffee. At the end of her night stay with our grandmother she sent us a summary of how the evening had gone so that all of the family could be aware, and made some useful suggestions to us on different equipment (a drawsheet) that we could invest in to make our grandmother more comfortable and easier to care for properly. 5/5 stars."

Claudette M

"Very pleasant and efficient carer"

Chantelle C

"I found Chantelle to be kind caring , helpful and always gone the extra mile to make sure you ok. Chantelle is a credit to family, friends, clients and most of her self. To sum Chantelle has a heart of gold and will look forward to letting Chantelle help me again soon."

Rosemary S

""Rosemary has been providing live-in care for my wife in rotation since 2023. I think very highly of her professionalism, kindness and dedication. Our home runs in a smooth, unflustered way, thanks to her foresight and initiative. Thoroughly recommended.""

Margaret N

"Margaret and Mum get on really well I have found Margaret really thoughtful and friendly."

Asma N

"As a has been supporting my son now for some weeks.He has severe learning difficulties and little communication .She has quickly adapted to his needs and he really enjoys being with her .This is very reassuring to me ."

Elmare H

"Elmare Harper does an excellent job. I hope she is having a happy holiday with her daughter on the Isle of Man, but I will be delighted when the day comes along that she returns to me . She is a forthright talking South African lady who does an extremely efficient carer job and I look forward to having her return to look after me."

Danella G

"Danella is a brilliant carer. She has been looking after my 94yr old mother for a while now and has been excellent. She is attentive, caring and punctual. Mum loves her."

Julieta N

"Julieta is very kind, calm, considerate and practical. She has proved reliable and a great support both to my mother who she is carer to and the family."

Beckee W

"Just wanted to say a big thank you for everything you’ve been doing lately. I really appreciate how you always bring a calm, steady energy — it makes a big difference, especially on the busier days. You’ve slotted into the routine really naturally, and I can see you genuinely care about getting things right. It doesn’t go unnoticed, and it means a lot. Even when things get a bit chaotic (as they sometimes do!), you’ve handled it with patience and a sense of humour — which is gold."

Kelsi W

"Kelsi is a great asset to our caring needs for my mother and her flexibility works really well for us too"

Everjoy K

"Really is helpful and reliable."

Ruth N

"Mary Muthee. Very good as usual as caring and considerate. Now with Liz Waigwa who is superb. Thoughtful,caring, excellent with Julie as she gets her to do more things and is a real friend to her. Chats a lot with me also which I love."

Lesley T

"Lesley is a lovely person and carer. She's compassionate, trustworthy friendly and helpful. She is exceptionally good at her professionalism and would do all she can to help and support you rightly."

Florence M

"Florence is an excellent and very professional carer. Florence quickly gets to grips with understanding the customer's needs and integrates well into the family's care routine. Florence is proactive in looking for activities, encouraging, and patient. I feel Florence has not only been there at a difficult time but has brought a sense of not being alone. Even when she is not on shift, her texts enquiring how the customer is are thoughtful and caring. Florence's report writing is timely and detailed and was extremely helpful when I needed to make a complaint, and the organisation was trying to evade accountability. Florence has proved invaluable to us. It's like having our own Nanny McPhee. Thank you, Florence and Prime Carers, for putting us in touch with such an outstanding, caring individual!"

Hannah Jayne D

"Hannah was the first carer we have used via PrimeCarers - and she has been a joy to work with! Her communication to arrange visits etc has been great, she is always punctual and has cared well for my Grandparents for both overnight and daytime care. She is very friendly and a joy to have around. She works hard and looks after both the physical and mental needs of her patients."

Bola A

"I'm so glad I contacted Bola to be a carer for my Dad, from the moment I met her she put us all at ease. She is a calm, balanced person with a can-do attitude, no task was too daunting for her. She communicated well with my Dad and the rest of the family, quickly becoming a part of the family. From her first visit she made such a significant difference to my Dad's life, her attention to detail and personal approach made him feel like a new person. She made so many good suggestions that his daily carer was unable to do which he directly benefited from, including cooking his favourite meals! I cannot recommend Bola enough, she would be a great benefit to any family in need of a carer and I hope she keeps caring for my Dad."

Susan L

"Easy to communicate with and highly reliable."

Maureen S

"Maureen, is a wonderful carer assisting my mum and dad in there daily life. Both my mother and farther got on well with Maureen, she is very pleasant, patient and caring person."

Asma N

"Asma has provided my son with a friendly, professional & understanding service today. He has taken to her remarkably well & looking forward to future twice weekly visits."

Mary K

"Mary is a well qualified, highly professional carer who is a live-in care who often provides care for my elderly bedbound mother. Mary is diligent, meticulous, kind and caring with a lovely gentle personality which makes her a real pleasure to have around. Her approach is such that once Mary has settled in, she quickly enquires and gains a full understanding of all the care needs required and is meticulous in meeting them. Her diligence also extends to enquiring how you prefer your household running, chores and routines to be carried out so there is a seamless fitting in with you and your family. I would say in my experience, she is a person of integrity with high emotional intelligence and nothing is too much trouble for her, she loves her job.Her qualified experience enables her to make suggestions where need be and her regular feedback throughout the day is reassuring. To be honest nothing is too much trouble for Mary and she gives off herself tirelessly to carry out everything required, no matter how much. If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright. I would highly recommend Mary but be quick because she is highly sought after."

Sadie R

"Sadie is excellent - very professional, courteous and friendly. My 98yr old Mother enjoys chatting to her each week, nothing is too much trouble and all my Mother's personal requirements are met with dignity. l am relieved that l can relax knowing that Mother is cared for when Sadie visits."

Rose J

"Rose is great, she is very gentle natured and works hard. She has built a rappor very quickly with her clients and has provided excellent consistent care."

Usha V

"Usha worked for us, caring for our elderly mother, for 2 years. For the entire time, Usha provided an excellent live-in care service. She was able to perform all the care duties required for an elderly person rapidly losing their mobility with an exceptional level of compassion and understanding. Usha is a bright, loving and joyful carer who is authentic and genuinely interested in the elderly person she is looking after. Usha rapidly became 'one of the family' and is sorely missed. Her compassion continued well after the sad passing of our elderly mum and I can say that she went 'over and above' what is expected of a carer."

Margaret N

"Margaret is a very caring lady.She looked after my wife for 2 years until she went in a nursing home .Margaret is well behaved, good communication skills and she can work under pressure. I do recommend her for any caring post."

Pinkal P

"Pinkal is useful, caring and considerate. I would recommend her to anyone."

Josephine J

"Thank you Josephine for your introductory visit and for yesterday's booked visit. I remember that the calendar said "Not accepted ," even though you had agreed the introductory visit with me, so not sure why it didn't appear as accepted. Thank you very much. My wife seemed very happy when I told her that I'd booked you again for next Saturday, even though she won't remember. Kind regards, Adrian"

Fatuma W

"Fatuma is an excellent carer. Friendly, patient, reliable, trustworthy and punctual. She is caring for a blind lady who was nervous of using a carer, but Fatuma has put her client completely at ease, and she never fails to tell me how lucky she is to have Fatuma caring for her. Fatuma takes time to chat as well as carrying out the numerous tasks needed in her morning and evening visits, but never lets her client feel rushed. I can confidently recommend her to others."

Agie N

"While Agie was with us, she was caring, professional and always helpful. We were sorry that at the time we could not offer more hours and hope she is helping others with her gentle nature"

Kofoworola O

"Kofo came and looked after my husband. He was compassionate and very caring. Derrick's dignity was his highest priority. He fitted in with our daily routine well."

Laura U

"Laura is amazing. So helpful, lovely and nothing is too much trouble."

Miriam Dodo M

"Very reliable, proactive and caring. Very pleased to have her."

Maria M

"Maria has been fantastic in caring for my Dad. She is very friendly, reliable, attentive and really good at her job. She is so cheerful and good with him, they have lovely conversations, and she even helps and encourages him with his exercises. The family would not hesitate at all to recommend Maria to anyone looking for a truly excellent carer."

Debbie P

"I needed help in tesco with shopping. I found Debbie to be kind caring heart of gold and punctual. I felt comfortable in Debbie's care and will look forward to Debbie helping me in due course."

Cynthia K

"Cynthia is a very competent and good carer even on the first visit she demonstrated a very high standard"

Nalini C

"Mrs Nalini Visited At Short Notice She Was Proactively Professional She Administered My Medications With Advanced Pharmaceutical Knowledge She Gave Health-Care Professional Advice For Future Carers I Was Moved By Her Stupendous Knowledge Of My Health-Care Needs At Such A Short-Notice Her Cleanliness And Hygiene Is Top-Notch FULLY RECOMMENDED PLEASE."

Sithabile Tabile M

"I met Tabi face to face on Thursday 13th June. She was prompt, very friendly, warm, very professional, knowledgable, motivated and had a lovely manner. She arrived with a bunch of flowers for my mother which was very thoughtful and considerate. My mother had been admitted to hospital so I took Tabi there to meet my mother. It is obvious she had a wealth of experience in the care industry and I am looking forward to her starting to care for my mother. I hope that she continues to work with my mother for many years to come."

Noor K

"Noor is very pleasant to deal with, she is competent and reliable and is just a nice person to know."

Debbie P

"I can honestly say that we really dropped on with Debbie. I knew right from the start that she was meant to be in our lives. My mum is really happy too and that’s the main thing. She’s so caring, passionate & knowledgeable and we’re lucky to have found her ❤️"

Julia S

"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation. After feeling stuck for a long time without any proper support, I finally have hope, and she has already helped to restore my confidence and my dignity. As well as being very professional, Julia is also very very funny, which helps to put your mind at ease and will be of great benefit to those of us who are not used to being cared for, and who may feel anxious. Also, I am really looking forward to trying some of the amazing meals I have heard about. Thank you so much for being a carer who really does care, and for being so warm and kind hearted :)"

Dorothee A

"Dorothee cared for my father for 8 months, day and night and went above her duties in looking after him. She is not just professional but a genuinely kind and caring person who takes people into her heart. We are grateful for the compassion and care she gave while with us."

Laura U

"Laura is very friendly, engaging and nothing is too much trouble. Highly recommended."

Ana R

"Ana R recently joined the team of carers who are looking after my mother who is in late stage Alzheimer's. We are so pleased that she is working for us: she is a great carer, combining professionalism with a truely caring and affectionate approach to my mother. This is not easy with a person who is non-verbal and non-responsive, but it is plain to see that under Ana's care my mother is as happy and comfortable as possible in the circumstances. Her duties include all personal care, administering medication, turning Mum, looking after her very fragile skin including avoiding bedsores and turning. She also cooks Mum's meals and feeds her as well as making sure her fluid intake is adequate. Apart from the physical side of care she reads to Mum and keeps her company, holding her hand and communicating through touch. She is endlessly cheerful. Ana is a good communicator, both with the family and with the other carers in the team. Aside from looking after Mum, the house is spotless and she has taken on board the admin duties with no problem (shopping list, daily log, updates on WhatsApp group). Highly recommended."

Alma M

"Alma M has been the very best carer to talk to and work with in every possible way. She has shown my mother compassion and friendship from their first meeting, and has been accommodating with requests great and small. Alma exceeds our expectations every day: we feel blessed to have found such a wonderful, knowledgeable, and fun companion for Mum. Mum and Alma are the best of friends already."

Seby E

"Sebi is friendly and has a good rapport with his client. He is also reliable as well as being competent in his work."

Ellie W

"I needed help with shopping in Tesco, I found Ellie to be kind caring compassionate and punctual and a heart of gold. I felt comfortable in Ellies care. Ellie is a lovely person heart of gold and an absolute credit to the caring industry and Ellies family friends and herself. To sum up I would strongly recommend Ellie for any care work etc."

Liz W

"Liz has been superb this time. Cheerful and caring with Julie and also helping me with my fractured knee re"

Beverley H

"Thank you Bev for today. It was lovely for mum to talk about art again. She had a happy afternoon. She enjoyed her lunch too."

Sandra M

"Sandra has been caring for my 91 year old mother over the weekends. She was pleasant and understanding towards her and very helpful and flexible. She cooked hearty meals which my Mum really enjoyed."

Ruth B

"Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organized, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Ruth. Will always use! Asset to Prime Carers! Thank you. :)"

Aminah M

"My first session with Aminah and I was very well treated. She arrived on time was very friendly and nice to chat with and really helped me getting out as I find it very difficult to motivate and go out due to several health problems and very low motivation. I will definitely be meeting up with Aminah on a regular basis. Highly recommended care worker with years of care work experience and very friendly manner. Thank you very much!"

Esnath c

"Esnath is reliable & very knowledgeable. She’s a kind, patient and compassionate carer."

Catarina F

"Catarina has been a gem of a find. She is a brilliant carer for my mum. I know it is perhaps cliche to say, but she is so caring, compassionate and empathic towards my mum. It has made a huge difference both for my mum and for the wider family. Aside from regular visits, she helps with shopping, meal prep, takes my mum out walking, appointments - everything we need. I cannot recommend Catarina enough - she's just brilliant!"

Julie C

"Julie was what I expected from a committed carer. I would have loved to have wored weith her but she lies too far away. You Are lucy to hae her. she actually listens and is caring without being patronising anddoesn'tthink only her views count. I wish her well"

Maria Jose F

"Maria has been absolutely amazing with my father, she has help to maintain his weight and put a smile back on his face. We highly recommend her. Thank you Maria"

Joanne H

"We really enjoy having Joanne and her support both to Andrew and me. Joanne always arrives with a smile and i am most appreciative of her interaction with Andrew."

Jaqline N

"Jaqline looked after my mother while I was away for the day and she was very happy with the care she provided. Very friendly, kind and patient. If I need more help in the future, I will definitely ask Jaqline if she is available to look after my mother again."

Irene N

"Irene has been in charge of the weekend care for my partner since January 2024. Reliability is second to none, dedication is second to none, attention to detail, is second to none, basically the service Irene provides is second to none. Irene is extremely personable and very caring, while at the same time being very practical, she pays attention to detail and supports, encourages and engages with my partner very well. So pleased I found her"

Natasha M

"Natasha is a compassionate and dedicated carer. She is reliable, attentive, and always put the needs of their clients first. I highly recommend Natasha for anyone seeking quality care"

Monicah D

"Monicah is a wonderful carer, so kind and supportive. My brother loved her visits!"

Dian P

"Samiya was off sick and did not engage with introductory visit on Monday 6th January at 4pm."

Linda May H

"Linda was really great. I needed to be collected from hospital post-surgery, and to have support for the first 24 hours. Even before meeting her communication was very professional and friendly. Very attentive to my potential needs. As a former nurse, I was attracted to her wide range of skills and experience. She was on-time, immediately helping us to travel to an overnight hotel. She stayed overnight and kept a gentle watch on me until the next day. She was also really fun to talk to and I was very happy that I had found her for what was quite a stressful day for me. Highly, highly recommend. Gemma"

Stephen N

"Stephen is an absolutely wonderful carer that we couldn't recommend highly enough. We were blown away but the quality of care he provided my father when he was in hospital. Stephen went above and beyond to do everything possible to make sure my dad was as well looked after as he could possibly be and put our minds at easy by sending us very detailed feedback at the end of every day as how my dad was getting on and what Stephen had specifically done to support him. Stephen is incredibly willing to support not just the person in need of care but the family as a whole, he offered his help in many areas which were so very grateful for. Stephen is very friendly, has a very positive attitude and is just a really decent human being. To anyone in need of someone to help care for a loved one, but who may be anxious about finding the right person to provide the care - let Stephen be the one to help, we've had many carers over the years and he is by far the best we've ever had."

Veronica D

""Veronica has been an excellent live-in carer, bringing dedication, sound experience and gentle consideration to her role with my wife. Thoroughly recommended.""

Sadie R

"Sadie has been a great support since her visits began. She is very polite, understanding and caring. I would recommend her highly."

Sharon R

"Thank you so much for introducing me to Sharon first visit today and we have got on so well I had a shower and she worked wonders in the kitchen my partner won't believe that he can start cooking without having to tidy up first She is just the right person to be doing this job"

Ngozi I

"Ngozi has been a carer for my sister for approaching six months now and has been exceptional in her role. From the moment of meeting with her it was clear that she has a very caring nature, and she also benefits also from an array of previous experience caring for people with high levels of care needs. My sister needs 1-1 24/7 support in her home covering all aspects of care including mobilising, bathing, cooking, feeding, changing dippers, providing medication and companionship it can be quite daunting at first however Ngozi was never phased by this and went through her initial training seamlessly. The role requires staff who work alone in the home so it is very important that I can have complete trust in the carers to work independently with minimal supervision. Ngozi has settled in brilliantly and become an important member of the staff team, she is likewise always willing to work any additional hours that become available showing her flexibility and commitment to the role. I am very happy to have found Ngozi as I was struggling to find carers with the level of experience needed. I would have no hesitation recommending Ngozi to any prospective employer as her standard of work is first class, she is reliable, caring in nature and my sister has really taken to her also."

Catherine B

"Cath is fantastic! She helped my elderly dad when he had a catheter fitted. Cath is friendly, kind and empathic but also highly professional. We count ourselves so lucky to have found Cath and would highly recommend her."

Sarah F

"Sarah is a wonderful carer - she is extremely reliable and always on time. I believe she goes "that extra mile" to ensure they are happy, safe and comfortable. She is the most caring person, whom I fully trust."

Usha V

"Usha is always on time. She made a big effort to engage and try new things, which went a long way. She went the extra mile, doing the cooking and other jobs. She always gave me her schedule, which made arranging care even easier. I would certainly work with her again."

Claire D

"I can highly recommend Claire for her cheerful helpfulness, reliability and professional approach. She helps my husband, who has Parkinson's, with bathing, dressing and toilet duties as well as companionship and overall help on an hourly basis when I am away, sometimes at quite short notice."

Tracy B

"I needed help with shopping in Sainsbury's. I found Tracy to be kind caring very helpful and punctual and heart of gold. As a patient / client. I felt comfortable in Tracy's care. Thank you so much for helping me and will look forward to seeing Tracy and helping me in new year."

Nhaida K

"One word.....Excellent"

Faith Z

"Faith is extremely kind and empathetic and understanding makes you feel comfortable and can’t do enough for you Anyone would be lucky to have her as a carer"

Dereal B

"Dereal came at short notice to look after our 96 year old mother for a week when our regular carer had to go to hospital. Dereal cared for our Mother well, she was bright and cheerful and fitted in well with the family. Dereal is a good cook and a kind and thoughtful carer."

Julie T

"Julie is just the carer Mum is looking for."

Lynette V

"I had Lynette V as a carer for my mother. Sadly my mother passed away in October. She was an excellent carer whose care I could not fault. She was always punctual and someone who I could rely on totally. She was always cheerful and looking for ways to stimulate my mother. She became her "friend" and provided best care always . As a senior nursing Sister myself I would recommend as a carer without hesitation."

Sithembiso N

"We hired Sithembiso at short notice when our carer went off sick and she proved to be an absolute delight. Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home. She treated them with the upmost respect while being interested in who they were as people and I really can't thank her enough. Unfortunately for us she had another job to go to otherwise we would have loved to have kept her on permanently and we can only therefore wish her well for the future and thank her for her time, patience and for being so lovely."

Veronica K

"Veronica is a person which pays attention to the little details. She is a professional carer very calm and calculated. Veronica worked with the other carer as a formidble team (Double handed as per my brothers care plan). Meals, medications, bathing and communication was always something seemed natural to her holding my brothers attention making him feel comfotable. I am lucky to work with Veronica, I leared a lot from her, I would gladly work with her again."

Mireille D

"Mrs Nalini Visited At Short NoticeShe Was Proactively Professional She Administered My Medications With Advanced Pharmaceutical KnowledgeShe Gave Health-Care Professional Advice For Future CarersI Was Moved By Her Stupendous Knowledge Of My Health-Care Needs At Such A Short-NoticeHer Cleanliness And Hygiene Is Top-NotchFULLY RECOMMENDED PLEASE."

Bernice R

"Bernice is a professional carer who has empathy & does a great job too. She is friendly and goes above & beyond. I am really glad I have Bernice as my carer."

Rochelle B

"We feel very lucky to have found Rochelle- she is a natural carer and very experienced and considerate- sensitive to my mum's needs and notices extra things she can do to help. She is very professional, organised and punctual, and keeps in touch with me, including writing visit reports which are really helpful and reassuring."

Veronica Joan B

"Veronica and I get on very well. She is always punctual, cheerful and helpful. A very pleasant and experienced carer."

Farhiya A

"Really Great kind caring person. Looking forward to working alongside this Carer 😀😀😀😀😀😀😀😀😀😀"

Debbie P

"Debbie was brilliant with my Mum, she’s very approachable and my Mum felt at ease with her. I’d recommend her as a carer and hope we can use her again in the future when my Mum needs more care."

Susan L

"Susan was absolutely fantastic. She was quick to respond and continually responsive to messages making setting up time with her a breeze. She turned out to be very reliable and punctual, and is a lovely individual. Thank you very much Susan."

Nontando S

"Absolutely amazing live in carer, Noni is always willing to help and go the extra mile. Would always recommend her services to anyone and happy to provide a reference."

Sue C

"Thanks for today's visit to Dolly. She said you were really friendly...a nice person. A good start to build on. I've booked again for Friday 4/2/22"

Aminah M

"Responsive, on time and helpful, very pleasant person to be around. Had a very positive experience overall and would recommend."

Julia S

"Julia has been amazing, She is kind and caring . Kamren said she is so helpful She is a good listener, Encourages kam to do his exercises. She just gets in with things. She is a very good cook . And always leaves the house very clean. Thank you Julia for all your help ."

Julie C

"Julie is absolutely fabulous. She looks after my mum so well and my mum loves her visits. She is cheerful and jolly and nothing is too much trouble. Julie is flexible and adaptable and doesn’t mind changing plans to help mum. As a family we couldn’t manage without her. Thank you so much."

Laura U

"Laura is on-time."

Folasade A

"Very happy to leave a well-deserved rave review for Folasade, who came to us as a night carer for my mother. Folasade is really kind, patient and respectful, has a fantastic sense of humour and such a positive outlook on life. Nothing seemed to phase Folasade and she was happy to go the extra mile in order to make my mother happy. She says she will never forget Folasade's infectious laugh. Can't recommend her enough and thank her enough."

Amanda N

"Mandy is very caring and professional Mum is a very private person and was a carers herself Mum has really taken to Mandy and looks forward to her visits"

Olabode Samuel O

"Samuel is an incredibly kind;conscientious and effective carer. My husband looks forward to his visits and we enjoy his company as well as being grateful for the respectful and expert care he provides. He also provides a lightness when appropriate and shares our sense of humour and we all manage to have a laugh at times which I think is invaluable to my husbands wellbeing. He is invaluable to us Jill"

Faitai Stael Z

"Stael arrived ahead of time, and I was very pleased with her and what she did for Janet. Found her very friendly and helpful, and Janet was very restful after her visit."

Amy-Jayne F

"I needed help in Asda, I found Any to be kind caring with heart of gold. I had assistance with eating and drinking and shopping. Nothing was too much trouble for Amy. To sum up Amy is a absolute credit to family friends clients and most of all her self. Amy is a 1 in a million carer and looking forward to future visits that I have booked on here."

Folasade A

"Folashade has worked with us for just one week and provided night support for my father who is terminally ill. She has provided invaluable support and assistance with reliability , warmth , humour and compassion. I would highly recommend her given my whole family’s experience do her. Thank you so much."

Michele W

"Michelle was wonderful, very easy to talk to, very inclusive and very patient with my mum. My mums comments after Michelle left was ‘what a nice lady, so nice to talk to’. Thank you."

Julie T

"In September 2022, I was looking for a carer that could fit in with my schedule , to assist with looking after my 86 year old Mum who was diagnosed with dementia 10 years ago. After a lot of research, I found PrimeCarers, and I was so pleased with the service offered via the website. I managed to find Julie , who is a top class carer. Julie, was very caring, flexible , and efficient in assisting with looking after mum, this was despite , mum having reverted back to her mouth tongue of Panjabi. Julie managed to communicate with mum, and get the tasks needed done with a laugh. Julie has a very happy, pleasant manner, and I can’t recommend her highly enough. Julie, many thanks for helping to take care of my Mum. Barindar"

Asma N

"Hi Asma a very nice person. It is only her 1st day here, and already i feel mum is being looked after well"

Danella G

"Danella was polite, punctual and carried out all duties assigned to her to a high standard. She was respectful towards my father and his property. Danella communicated with me on a regular basis. I felt my father was in a pair of safe hands whilst I was away. I would happily reemploy Danella again in the future."

Andres Felipe C

"From the moment met Andres could tell he had a calming, caring nature. He plays instruments which is great as music can be great therapy. My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres. I would highly recommend him & especially for adolescents he has good knowledge & background of SEN children."

Kehinde C

"Very kind and pleasant person. Unfortunately mutual times don't suit."

Sadie R

"Sadie is absolutely brilliant. She cares for my parents who both have dementia. She is extremely professional, knowledgeable and so caring. My parents love her visits. I cannot recommend her enough!"

Mergan M

"A wonderful person!! Highly recommend but don't take to much of her time as I need her haha she is wonderful 20 out of 10 xxx"

Mary A

"Mary has been providing support for our Mother who has progressive vascular dementia. Mum moved from her long term home into sheltered housing and needed support gaining as much independence as possible. Mary was hugely skilled and supportive. She provided very practical assistance for mum helping her set up systems at home and building routines. She took the lead helping mum with hospital appointments, changing her GP and pharmacy and being a link between mum, the family and mum's healthcare professionals. Mary helped mum gain the confidence to start cooking and baking again and to start inviting friends over to her new flat and re-building her social connections. Mary's communication with the family has been exceptional. We'd highly recommend Mary as a skilled and experienced carer."

Susan P

"Very good and professional. Looks after Mum really well."

Nyarai N

"Nyarai is an exceptional carer with many years of experience. She has been caring for my 90 year old mother with such care and attention and has quickly established a really warm and Natural relationship with her. Nyarai is such an asset in so many ways, not only as a wonderful carer for mum but also a lovely person spend time with when we come and stay."

Aman A

"Aman was punctual and polite when we met. I only required a post-operative carer service for a sort time, and he more than delivered. He was good company, looked after my needs and from the many conversations we had, it was obvious that he's passionate about the caring profession and people. I would have no hesitation in recommending Aman as a carer"

Kimberley Jane D

"Excellent worker. Honest and polite gets on very well with my 99 year old mother. Would highly recommend her."

Julie T

"Very pleased to have Julie helping grandad. He likes the company. Myself and my husband are also trying to get some incredibly overdue maintenance and decluttering done to make grandads house more accessible and homely, which in turn will make Julie's time with him more manageable."

Erica R

"Erica was very nice. Reliable and helpful. Would like to have her again."

Mariana Liliana C

"Mariana Ciornei has worked for my mother (and her late husband) for over 2 1/2 years. To start off with, she lived in and worked 5 1/2 days per week. As their needs increased, she was very flexible adjusting her hours, as we asked her to, and throughout all that time, was highly professional and competent. Mariana clearly is a carer who genuinely cares and regards it as more than a job. I would have no hesitation in recommending her for any caring job."

Juliette K

"Juliette cared for my mom for six months . During this time she was a huge help to our family . Going to mom’s house twice a day to help with cooking and cleaning . She always had a good attitude even on the days when my mom wasn’t at her best. I can highly recommend Juliette for anyone who needs care."

Sharon R

"I would have given her 6 stars if I had been able. She is really bubbly and puts you at your ease, which is really important in personal care. Once she finishes the key tasks she just gets on with lots of other work without being asked. She is just one of those people that looks around, sees what needs to be done and does it. She is super professional and I would and probably will, work with her again."

Charlene L

"I have been booking Charlene for the last few weeks on prime carers. I have enjoyed her as a carer, she knows what she is doing and as a social carer with getting out the house. I hope to book more visits with Charlene."

Elmare H

"I have one word to describe Elmare and that is ‘fantastic’. She managed to win over my reluctant father on her very first visit and she obviously really cares about her clients. My sister and I are very happy."

Kim L

"I found Kim to be very positive and supportive with the help I needed and look forward to working with her in the future"

Julie T

"Julie has made friendship with my 34 years old son who has epilepsy and learning difficulties. He always look forward to seeing her."

Ruth B

"It's very early days, but from the moment I met Ruth she seemed ideal for my mum. This is only her second day so it's difficult to give too much detail but she's a fantastic communicator, always stays in touch and wasn't phased by any aspect of care required. I actually left the house with a sigh of relief and a feeling of hope that we have at last found the right carer! Based on first impressions as a family, we are very happy."

Issatou B

"She’s very sweet young lady. She is always willing to help and will also go shopping."

Sadie R

"My Mum really enjoys Sadie coming to visit her - she keeps her company a few hours a week. Mum finds her very calming and good company. Personally I think Sadie has a very lovely way about her and I think she is a perfect companion !"

Jessica S

"It was great to have someone who just knows what to do, and gets on with it. She uses her initiative and her experience on paper matches her ability. I would highly recommend her."

Mona Corina C

"Corina cared for my Mum, who has Alzheimer's disease, as a live-in carer on rotation with another carer for 15 months. She is very experienced and was able to handle Mum at all stages of her illness. She is skillful with handling, personal care, and hygiene. Corina takes initiative and is an excellent problem solver, able to deal with whatever situation arose. She is a person of integrity, totally honest, reliable and trustworthy. Corina is positive, unflappable and has a warm sense of humour which helped us all. She is a good communicator and very responsive. Corina is an excellent and passionate cook, making delicious nutritious meals for Mum, and knowing how to adapt them as Mum's needs changed. She took care of all the shopping, making sure fresh food was always available. Knowing Mum was in Corina's care made an enormous difference to us and we knew she was in safe hands. Friends commented on how well Mum was looked after. A consummate professional, I cannot recommend Corina highly enough. A truly first-class person and carer."

Gabriella Y

"the best I thank God for her she is excellent I am so thankful"

Liliana S

"🥇Mrs Liliana Solomon Is A “Free Spirit” With A Great Sense Of Humour She Is A Natural Personal Assistant, A Workaholic, Sincerely, Giving Extra-Care, Proactively, Checking And Asking After My Welfare She Is Supportive When I Am In Pain, Understanding And Very Compassionate She Is Honest, Intelligent And Trust Worthy, Her Organisational Skills Runs My Home With High Competence. My Diet Is Balanced And Rich {I Give The Credit To Her For This} She Is Family, She Is Forever Loved And Cherished, A Jewel 💎 That Brings Peace, Joy, Love And Happiness To Your Home💯 May The Almighty ADONAI Bless Her SHALOM"

Stella O

"Stella is a warm and very friendly person who put my mum at ease straight away. She works hard at finding things that will interest my mum to talk about. She told me she was a great cook and my mum ate two big meals yesterday which was lovely to see."

Wendy o

"Wendy has really connected with my mum and mum really enjoys her visits. Mum feels she can ask Wendy for help with things generally , if she needs it , but currently enjoys the companionship."

Ashley B

"Ashlee has been a superb Live-in for one of our clients. Our Client told us how happy she had been with her and wishes to see her again. Ashlee is enthusiastic and takes on the role with gusto"

Angela s

"Angela has been a godsend for our 96yr old mum. She is honest, kind, thoughtful and is a good time keeper in spite of having a busy life herself. Mum always looked forward to her visits and her company when she cooked mum's evening meal. Since mum has been in hospital the last couple of weeks, Angela has frequently texted to see how things are. We are still hoping that mum will come home but sadly she will now need 24hr care. I would highly recommend Angela as a carer and would like to thank her on behalf of all the family."

Sue C

"Helped us with very short notice. Caring and supportive."

Sarah F

"Very caring, kind, helpful, punctual, enthusiastic."

Seby E

"Seby is kind, considerate, respectful and caring. He has a great smile and good sense of humour. He takes his work very seriously and does a good job! Thank you!"

Laura U

"Laura has excellent communication skills. She's punctual, hard working and reliable. I recommend her."

Fatoumata K

"Fatoumata has been coming to see my mum for almost a year to give her a good clean, wash her hair and change all her clothes. She has never failed to arrive as agreed, and got in touch with me to check and remind me whenever I forgot to make a new booking on the system. She has been wonderful in looking after my mum (92) who could be difficult when it came to the idea of a wash and change. And she always started and ended the visit with time for a nice chat with my mum who really looked forward to seeing her each time. Can thoroughly recommend Fatoumata."

Nora H

"Nora has just spent two weeks looking after my husband who has complex health issues. She did an amazing job fitting in well with our team of carers. Nothing was too much trouble for her. Derrick was very happy with his care."

Bola A

"Bola is a caring anf proferssional carer. She makes my Mum feel at home and she keeps saying how wonderful her carer is."

Ruth k

"Amazing Carer. The best we have experienced! Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organized, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Ruth. Will always use! Asset to Prime Carers! Thank you. :)"

Paraschiva C

"Eva supported my mother especially well for two years allowing my mother to continue to live, and pass away, in her own home as she wanted. Eva has always been friendly, supportive, professional and knowledgeable. As my mother got more frail and support got more difficult Eva rose to the challenge extremely well. I recommend her highly."

Rochelle B

"Rochelle has been and continues to be a wonderful support to my mum. Nothing is a problem and she makes mum feel secure and relaxed. Rochelle always gives us regular updates making us feel confident that we have the right carer. Will use her regularly and have no hesitation in recommending Rochelle to anyone in the future."

Samantha D

"Samantha is a very caring carer. We have had some really good feedback. We would definitely have her come back."

Liliana S

"Liliana was great, kind caring and friendly, got on with mum very well"

Zion S

"The fact that Zion has been my father's live-in carer for the past three and a half years is testament in itself. Not only has she looked after him beautifully, she has also been great company for him with lively conversation, kindness and humour. They have a genuine rapport – and I believe it is this consistency and level of care that have slowed his decline."

Sadie R

"Having persuaded our parents they really did need care, we invited Sadie to come and visit them to assess their needs. This was a free, introductory meeting. Not only was Sadie hugely professional, she was also down to earth, practical and full of advice. But what was really impressive was the amount of time she spent with both of our parents, individually, to really understand who they are as people. As a result, not only did she uncover care needs but also their unique, individual, aspirations and goals. Sadie's refreshing, holistic approach to care inspired us all and, since that first meeting, she has started regular visits to our parents and is already building a great bond with them."

Aman A

"Helpful and very professional in the way he performs his duties. I was very impressed and will highly recommend Aman"

Faith A

"I am writing to express my heartfelt appreciation for the exceptional care and compassion you have shown to my son. Your dedication, patience, and genuine kindness have made an incredible difference in his life and our family's well-being. What stands out most is the way you connect with my son on a personal level. You don't just provide care; you create a warm, supportive environment where he feels safe, respected, and truly understood. Your ability to communicate with him, understand his unique needs, and adapt your approach demonstrates a remarkable level of professional skill and emotional intelligence. I've observed how you go above and beyond your professional responsibilities. Whether it's engaging him in meaningful activities, supporting his personal development, or showing empathy during challenging moments, you consistently display a level of commitment that is both inspiring and deeply appreciated. Your attention to detail, reliability, and positive attitude have not only supported my son's growth and well-being but have also brought tremendous peace of mind to our family. We are truly grateful to have you as a carer. Fagr Bashir Luai's Ibrahim mum"

Phiona N

"Phiona has started to care for my husband last week. We have found her reliable, compationate, caring, very professional and we are very happy with her help and hope the relationship will be a long one"

Suzanne S

"Suzanne was reliable, sweet and friendly. She really listens to her client's needs and does everything she can to meet them."

Theresa L

"Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs. So happy that Theresa's part of our caring team."

Mubo N

"Mubo has been my mums carer for the last couple of weeks She is punctual and dedicated and a truly caring person She has shown true empathy towards my mother and has made her life a little easier and brighter every day. Highly recommended"

Alexandra B

"Alexandra has been very reliable, hardworking and trustworthy at all visits. She engages well with my daughter and is very experienced with hoisting and using all the equipment that my daughter has i.e. slings, bench wheelchair etc."

Nicki F

"Nicki is a delightful lady who works with enthusiasm and good humour. She is willing to undertake any task with sensitivity and care and I would recommend her services."

Bola A

"She was very good and very knowledgeable, and had a lot of great suggestions."

Awla S

"She is amazing. We love her already. She is sweet and professional and my mum is so happy and comfortable with her. Thank you for sending her to us."

Loritha C

"Loritha has been a fantastic carer for my mum and my dad for over a year now all through my mums struggle with cancer and my dads dementia. She is thoughtful, caring, funny and very professional. I could not have been happier and more confident to leave my parents care in her capable hands. I would highly recommend her and if it hadn't been for their passing in their nineties then she would still be part of this family. I wish her every success and happiness in the future."

Toyinlola Sekinat A

"Toilet has been a good asset to my team and has workwear with me despite her fear of cats overcoming it to work for me and with me we have enjoy the money and Together"

Veronica Joan B

"Veronica (Ronnie) is amazing! She is so very kind and patient with my 92 year old mother in law. She helps in every which way she can from cooking, washing, accompanying to GP appointments and just being an ear! She has made such a difference to our lives! Thanks Ronnie! 😊"

Lynette V

"I used Lynette for nightsit when my mother was unwell. Lynnette was very kind, punctual easy to communicate with. My mum had the best care. I would certainly highly recommend Lynnette to anyone seeking care for their loved ones."

Nicola R

"Nicola is BRILLIANT. Everything is going like clockwork since she started as a carer for me. I am often in a lot of pain and she understands and works accordingly. She is extremely pleasant and extremely clean. I would have no hesitation in recommending her to anyone. Margaret Berry."

Sibonisiwe N

"Corina cared for my Mum, who has Alzheimer's disease, as a live-in carer on rotation with another carer for 15 months. She is very experienced and was able to handle Mum at all stages of her illness. She is skillful with handling, personal care, and hygiene. Corina takes initiative and is an excellent problem solver, able to deal with whatever situation arose. She is a person of integrity, totally honest, reliable and trustworthy. Corina is positive, unflappable and has a warm sense of humour which helped us all. She is a good communicator and very responsive. Corina is an excellent and passionate cook, making delicious nutritious meals for Mum, and knowing how to adapt them as Mum's needs changed. She took care of all the shopping, making sure fresh food was always available. Knowing Mum was in Corina's care made an enormous difference to us and we knew she was in safe hands. Friends commented on how well Mum was looked after. A consummate professional, I cannot recommend Corina highly enough. A truly first-class person and carer."

Sandrine M

"Sandrine has been amazing for us and has done everything we wanted perfectly, we totally trusted her instantly and after being here everyday for two weeks all day, we was right too, she has gone above and beyond our expectations helping with everything, I would not hesitate to put your trust in her, she’s a very genuine caring soul and gives her all to you Thank you so much for being a great career and friend"

Ntombizodwa Eunice N

"Absolutely brilliant carer with a heap of experience. Eunice is looking after one of our male customers and the family are very happy with her."

Julie C

"Julie is a very nice,caring and very capable person,looking forward to her caring in the future.👏😄"

Rose M

"Hi i really suffer with anxiety and rose made me feel very comfortable from the start she has been a massive help and contribution to me making steps to be able to be more independent and with my mental health she works very hard and it’s a natural caring person She is always on time and easy to contact and flexible she can never do enough for you and always wants to help with a smile Overall she is a amazing carer and goes above and beyond every visit and would definitely recommend her to anyone who wants good reliable care"

Kayleigh B

"I had an Introductory phone call with Kayleigh. I found Kayleigh to be polite pleasent and reassureing .I am really looking forward to meeting Kayleigh and helping me. I found Kayleigh on the phone to be kind caring and heart of gold and an absolute credit to her family, friends, clients and most of all her self. It's an honour to be 1 of Kayleigh clients and looking forward to meeting Kayleigh."

Esther M

"Esther is brilliant. She is absolutely lovely and clearly has a wealth of experience as a care giver. She has been great for my mum (who has dementia) and has been able to offer a huge amount of support in terms of navigating health services. I'm so happy that we have Esther on our little team and I'd recommend her to anyone looking for someone to help looking after a loved one. The types of things that Esther has been involved in include: companionship, medication compliance, navigating health services, shopping, practical tasks around the home. She has also been able to offer advice about my mum's condition, which has been invaluable."

Cassa P

"Cassa has impressed me since her introductory visit and her experience has given me an insight into my mother’s dimentia. Cassa has taken on tasks such as cleaning the inside of some of the kitchen cabinets which I had not expected. I’m sure she will continue the respectful she already provides."

Rosma B

"Rosma is very professional and a sweet woman to spend time with. Good listener and patient."

Fatuma W

"Fatuma was excellent. Her communication was very good. She was always on time and provided excellent care for my 93 year old mother. Highly recommended."

Rosma B

"Rosma looked after my mother and father (both in their 90s) for several weeks at a tricky time when they first needed a live-in carer. She was professional, experienced and thoughtful. She helped us all work out what we needed and how best to put a team in place. She also took great care to involve my mother in helping her do things through the day, which made a real difference to my mother's wellbeing. I would highly recommend Rosma for good sense, advice and kindness."

Usha V

"Usha has completed her first 2 weeks caring for my Mum. Mum has been extremely well looked after and has enjoyed Usha’s company, stimulation and care. Usha has prepared meals which my mum has appreciated and the house is immaculately clean. Usha has also come up with some practical suggestions for improving the quality of mum’s life. We are very pleased that Usha has agreed to extend her period of care over the coming months."

Tudor-Marius S

"Very friendly and polite, Marius is very personable"

Lesley H

"Kind,knowledgeable,efficient--a true Carer"

Sandrine M

"Very reliable caring and polite"

Marvellous Osabuohien E

"I asked Marvellous to swap my wheelchair with my tub chair. The job involved moving quite a few things, then vacuuming the floor. He just got on with it willingly and checked with me that it was ok, then turned the wheelchair round a different way until we both thought it was good. He just got on with it - and my directions -most politely. Now both chairs look smart in their new places."

Annette M

"Annette gives a first class service. She gets to know both the one in need of care and their relatives by chatting with them. As a qualified Social Worker, she gives lots of useful information as well. She looked after my Mum who has Dementia and really made her laugh. She's friendly, attentive and a good communicator."

Laura U

"Laura was absolutely amazing so helpful with everything. Laura helped me shower Get dressed was amazing Just what I need at the moment"

Adiam R

"Adiam is very warm and caring, highly experienced and great with my mum- she is understanding about her hearing difficulties and is clear at communicating with her. Very flexible in terms of when she is able to help and thinks of my mum's needs. We have very much appreciated her help and hope she can continue with us!"

Oluwatoyin Serifat A

"Olu/Toyin has been great with my Mum who’s 83 and has Alzheimer’s. Olu was thrown in at the deep-end as a live-in carer for 3 weeks. Mum had just been discharged from hospital, (having spent 4 weeks on a ward with Corona and secondary pneumonia) and Mum’s weak state didn’t phase Olu at all. A physiotherapist had given Mum quite a strict regime of breathing and muscle strengthening exercises to follow, and Olu very diligently ensured Mum did them all. She also skillfully encouraged Mum to get her appetite back by cooking her lovely meals and making sure she stayed hydrated. It’s made a huge difference having Olu helping out. It was also very reassuring to have her daily written notes sometimes including photos and videos of Mum’s day. I would definitely recommend Olu as a carer to others. Thanks again, Toyin/Olu :-)!"

Simone L

"Simone is flexible, reliable, friendly and easy to get on with. She is beyond competent. The 5 stars speaks for itself, I would definitely recommend her."

Ndeye S

"Very nice person, practical, flexible and supportive. Thank you."

Agnieszka Sylwia s

"I found Sylvia to be kind caring and supportive. Very compassionate and always gone the extra mile to help. Thank you so much to Sylvia for helping me and will be happy to let Sylvia help me with future visits."

Maria Z

"Maria is incredibly kind, diligent and thorough in her approach, always delivering care with the utmost professionalism. She is completely reliable and consistently goes above and beyond to provide thoughtful support. I have been fortunate to have Maria’s support, and she continues to provide excellent care. I highly recommend her - she's brilliant!"

Sadie R

"Sadie has made such a difference for, not only, our mother over the last couple of months, but for the rest of the family too. Altzheimers isn't any easy thing for anyone to deal with, either directly or indirectly, and just being able to rely on a caring professional to guide us through the good and the bad times has been useful for all concerned. Currently, Sadie is only covering 2 x 1 hour sessions per week, due to popularity, but we hope to extend this over time."

Ataa Yaa S

"Ataa attends to my Dad once a week but has offered to cover at short notice if the main carer is unavailable. Ataa has already proved herself to be very reliable. Very recently , she had a problem with child care but put Dad's needs 1st as she wanted to arrive on time. She communicates well with the other carer by way of a notebook I provided and they make a good team. I would not hesitate to recommend Ataa. All necessary care is given and any new instructions are always implemented"

Katya P

"Katya was friendly and had a good rapport with my father. She also raised some good points about my father's care."

Aminah M

"Friendly, polite and she knows how to do the job properly. I highly recommend her!"

Michael B

"I would like to thank Michael for his outstanding commitment to caring for our mum. He is demonstrating to the family on a daily basis, an excellent professional attitude. In using hoists to move mum, administrating medications, food preparation and feeding, cleaning and bathing mum and his all round general care for our mum."

Alexandra H

"Alexandra is a wonderful carer - kind, helpful and very patient. My Mum has dementia, and having lived alone and independently for 30 years, a sensitive approach was needed to introducing care to her home setting. Mum took to Alexandra straight away due, I'm sure, to her gentle and positive nature and kind, patient approach. Alexandra always coped with the challenges that surfaced as a result of Mum's condition, and always went the extra mile to meet her needs. An excellent carer."

Denisse G

"We are so pleased that we found Denisse through Prime Carers. Denisse is a wonderful support to our family."

Nhaida K

"Nhaida is very polite and at our interview she was fully knowledgeable of mum's care needs. She was very good at conversing with mum who does have memory problems. She appears to have dealt with many patients with various problems. Loraine"

Maureen L

"Maureen is a lovely person and fits in with the family , she has got mum to eat her meals and also keeps me informed of how she is at all times which put me at ease"

Jane K

"Test"

Kim L

"It was lovely for my mum and sisters to meet Kim yesterday, she came across as very caring and competent however our needs didn't align with her skillset/preferred activities so unfortunately she felt she would not be a good fit for us."

Racheal A

"Racheal is a very kind and caring person. Looks after my dad with genuine concern and care. She goes over and above what we ask her to do in making helpful suggestions to aid his physical wellbeing. Racheal is a gem!"

Rosma B

"Rosma is a truly exceptional carer. She has looked after 91 year old mother, in a live-in capacity for over 8 months. During that time, Rosma has been totally reliable and extremely dilligent, bringing her vast wealth of experience, sensitivity, good humour and intellience to the job of caring for a vunerable client. I have also spent time with Rosma (for days at a time whilst visiting my mother) and have witnessed first hand how she conducts herself - a true professional and lovely to share space with. Rosma enriches the life of those she cares for and my mothers happy time with her is a testament to that."

Rosma B

"Rosma looked after me on three occasions following surgical procedures. I could not have chosen better. She is a delightful, kind and intelligent lady and it was a pleasure to have her with me. I have no hesitation in recommending her."

Ashley B

"Ashlee worked for us at Acacia Homecare for a short while and in that time, she was very efficient and showed immense compassion to our elderly customer. We would definitely look at hiring her again."

Kim L

"Kim is very reliable and kind. My disabled brother gets on well with her and looks forward to her visits. She is patient and a wonderful carer!"

Ruth B

"She always arrived on time, was very kind to both the client and the client's visitors. She communicated well and was very knowledgable about food allergies. She immediately knows what to do and just got on with it. Her attitude to the client was just superb."

Onyeka A

"Onyeka was professional, exceptionally friendly and put my Grandmother immediately at ease. Her communication was fantastic from the get go. I would highly recommend."

Ruby N

"Ruby has worked for us as a live-in carer for two weeks on and two weeks off for a lady with memory loss. I have always found Ruby to be trustworthy, hardworking, and adaptable. Ruby showed good communication skills; I could rely on her to take the initiative and stay calm under pressure. For these reasons, Ruby would be ideal for any carer role."

Chizy N

"Chizy was wonderful with my 96 year old mother, who is not used to having people assist with her showering. She was very gentle and caring and my mother is eager for her to return."

Bola A

"Very friendly, a lovely person to talk to, knowing exactly then to talk and when silence is appropriate."

Sadie R

"Sadie’s communication was very prompt & helpful . When she visited to set the care up she gave us so much time & it was obvious that she was very experienced & professional . She gave advise , shared her knowledge & was completely on the ball . I had no hesitation in booking her . She has now started & was on time , caring & thorough & communication continues to be good . We hope to increase use of her . Kathy"

Avril H

"I would like to say , Avril have been a pleasure to work with very pleasant she has a flexiable approach and always make time to chat my mum,whilst still completing whatever tasks she planned. Good fit for mum"

Susan I

"Lovely lady great time keeper flexible caring patient great at personal care good conversationalist good cook motivated works well individually or as a team highly reccomend thank rachel for changing my life"

Ncebakazi V

"Ncebakazi (Idred) has been an absolute star since she started caring for my mother two months ago. She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill. Idred is proactive and suggests ways that my mother’s care can be improved. She has proved to be completely reliable and I would not hesitate to recommend her for any future care position. She’s great!"

Zenaida C

"Very patient and so far I am pleased with Zenaida"

Edward K

"Edward is a remarkably enthusiastic person, very understanding, a good listener, patient and understands situations very well. I am very pleased with the care that he gave my father. I would book him again in the future."

Zion S

"Zion is an exceptional carer. As well as being reliable, responsible, articulate and time conscious, she is also knowledgeable, integral, empathetic and very jovial. My mother has dementia and is bed bound. Zion interacted exceedingly well with her whilst providing the person centred care that she required. Thank you Zion!"

Maureen S

"Punctual ,very efficient, understanding and professional. I would recommend her..."

Victoria G

"Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organised, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Victoria. Will always use! Asset to Prime Carers!"

Jennifer B

"Jenny is a bubbly, helpful and kind lady with a can do, hands on attitude. Caring can be stressful and unpredictable. Jenny takes it all in her stride and is more than capable and willing to excel. I've learnt a lot from Jenny. She's conscientious and polite. Always ready to go the extra mile. Her standards are good and her ethics likewise. She has good empathy and compassion. It's lovely to see. She makes a good mentor care giver for those following in the profession."

Laura U

"Nice carer"

Margaret N

"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her ."

Kim L

"Kim has been thoughtful and kind and trustworthy."

Amina I

"Amina is a very Sensitive Friendly efficient carer and my wife and I are very please she is working with us"

Aman A

"Aman came to support my Dad's care when we were at crisis point. We have really appreciated his calm and professional approach. Without his support we wouldn't have been able to navigate bringing and keeping Dad at home."

Daniella H

"Daniella is excellent. She does above and beyond what is asked for her. She communicates really well and provides wonderful care for my 94 yr old mother."

Sussana B

"Susanna cared for my wife as part of a team of carers looking after her 24/7 during the last six months of her struggle with motor neuron disease. Complex care skills were required including tracheostomy ventilation, PEG nutrition and medication. She worked as a live-in carer and so was staying in our house for five days of each week. She was always on time, professional, competent, a hard worker, clean and tidy, kind and good at working in a diverse team. When care issues arose she was good at raising them for resolution. I recommend her"

Bola A

"Bola looks after my 99 year old father. He says she’s great! He is disabled so she helps him with his morning shower. She also helps my 94 year old mother with general chores. She is reliable and very competent. I am very grateful to her for the care she gives them."

Dian P

"Both me and my son both are happy with Dian my son is really looking forward to her being his travel buddy"

Monicah D

"Monicah was great, calm and patient with mum, quickly adapted to working in a new situation, and was very pleasant to have around."

Hilda C

"Hilda has been a breath of fresh air, she took care of one of our vulnerable adults. I have no doubt whatsoever that she will be a great asset to anyone she looks after. Would most definitely call upon her again. Well done Hilda and thank you so much."

Ese E

"Ese is a wonderful carer and has been a great help caring for my parents. She is very thoughtful and a cheerful personality."

Annette M

"Annette was lovely and we worked together well. She is a good time keeper very personable with a good sense of humour and professional. For a first time she did very well and we agreed that we got on well. Made my weekend so much better."

Aishar N

"Aishar is honest, truthful and and a good Carer we chatt, good communication.I give her 5/5."

Gift O

"Gift did a fantastic job with my Dad, offering overnight care on a daily basis over several weeks until his condition deteriorated. Gift was caring, kind and always ready for whatever needed to be done. He was flexible on timings and created notes during each visit on what had been done and anything that needed following up on. When my dad went into a care home he was extremely sad that Gift would no longer be part of his care. I'd highly recommend Gift."

Hannah Jayne D

"Hannah is really good at her job. She is has great time keeping . She makes you feel comfortable and her warm personality makes having support an easy process . She’s also good at problem solving."

Sega A

"lovely care thank you!"

Ana Cristina Rensburg M

"Ana has worked for us as a live-in carer for two weeks on and two weeks off for a lady with memory loss. I have always found Ana to be trustworthy, hardworking, and adaptable. Ana showed good communication skills, and I could rely on her to take the initiative and stay calm under pressure. For these reasons, Ana would be ideal for any carer role."

Guylene Rosange T

"Guylene looked after my 86 year old mother in law who suffers from dementia as a live-in carer for a few weeks. She was marvellous. Caring, compassionate and patient despite considerable challenges. She also adapted herself with aplomb not only to the job but also to the challenges of living in with us on a 24/7 basis. I couldn’t recommend her strongly enough. We miss her even though my mother in law has returned to Germany and we have no need for her anymore."

Mary K

"Wow, Mary is absolutely amazing! She has transformed the house and been an incredible help to my Mum and Dad in very difficult circumstances. She looked after my Dad (who has very high care needs) when he had to go to hospital and was up all night staying with him, barely getting any rest. My Dad has had to go back to hospital and she has looked after my Mum incredibly well, including keeping the house exceptionally tidy, looking after the dogs, cleaning, preparing meals and being a lovely person for Mum to spend time with. She is the real deal, the real life Mary Poppins that we didn't think existed. She has contributed to all our lives in such a positive way and truly is a huge ray of sunshine in what were very difficult circumstances."

Pinkal P

"Pinkal is an extremely thorough, caring and reliable carer with great communication skills. She has been a blessing to my mother."

Chelsea T

"I had an Introductory phone call with Chelsea. This is to discuss the visit. I found Chelsea reassureing kind caring and heart of gold. We discussed the medical background and the visit. Chelsea is a credit to her family, friends, clients as well as herself. Looking forward to meeting Chelsea and helping me."

Eve Sheba C

"Great compassionate person very efficient polite and respectable to my support and needs great motivator and encouraging me to do things with respect and dignity"

Trudi M

"Trudi looked after my mum for just over a month. She was always kind, patient, and attentive to her needs, making sure she was comfortable and well looked after, including preparing my mum’s favourite food each day. It was clear that she genuinely cared and her warm approach really helped put our minds at ease. We’re thankful for all her help and would definitely recommend her to anyone looking for a caring and reliable carer."

Vani N

"Vani took excellent care of my father, Stan. She actively engaged with him rather than passively just looking after his needs. I would highly recommend her. Dad said they laughed and chatted all day long. She was very professional in terms of his medication, meals and personal care but had a great warmth to her personality. I will be seeking Vani's support in the future."

Rochelle B

"You will not find anyone as amazing Rochelle. She is kind, caring,punctual, reliable, professional, experienced, and knowledgable. She put us first and nothing was too much trouble. Not only did she care for the patient but for whole the family too! We were so lucky to have met Rochelle."

Nicki F

"Thanks Nicki."

Ese E

"Really good service"

Denisse G

"I needed help on Fleetwood beach. I borrowed a beach wheelchairs. I found Denise to be kind caring, heart of gold. Denise went above and beyond to help me. Denise is a lovely person had a great visit and lovely to meet Denise. Excellent carer."

Maria Jose F

"Excellent, kind and compassionate."