What Our Clients Say

Joyce T

"Joyce was very professional with my dad. She was kind, obliging and easy to work with."

Liliana S

"Liliana was great, kind caring and friendly, got on with mum very well"

Cynthia K

"Cynthia is a very competent and good carer even on the first visit she demonstrated a very high standard"

Danielle T

"Lovely lady. Very friendly and kept me updated on everything whilst caring for my father over night. Would recommend"

Aminah M

"Friendly, polite and she knows how to do the job properly. I highly recommend her!"

Annette C

"So far I am very happy with the care Anette is showing my dad. We are all still getting to know each other but things are going really well."

Rosma B

"Rosma is very professional and a sweet woman to spend time with. Good listener and patient."

Maria M

"Maria has been fantastic in caring for my Dad. She is very friendly, reliable, attentive and really good at her job. She is so cheerful and good with him, they have lovely conversations, and she even helps and encourages him with his exercises. The family would not hesitate at all to recommend Maria to anyone looking for a truly excellent carer."

Maureen L

"Maureen is a a star she is a very sweet person and I am so happy to have her around to help me, and i look forward to her visits"

Rose J

"Rose came to assist my mother at very short notice. As well as having a caring, warm and friendly nature, she was adaptable and used her knowledge and initiative well. I would definitely recommend Rose to others in need."

Racheal A

"Racheal is a very kind and caring person. Looks after my dad with genuine concern and care. She goes over and above what we ask her to do in making helpful suggestions to aid his physical wellbeing. Racheal is a gem!"

Ese E

"Really good service"

Kay C

"Very kind and pleasant person. Unfortunately mutual times don't suit."

Annette C

"Brilliant"

Sibonisiwe N

"Corina cared for my Mum, who has Alzheimer's disease, as a live-in carer on rotation with another carer for 15 months. She is very experienced and was able to handle Mum at all stages of her illness. She is skillful with handling, personal care, and hygiene. Corina takes initiative and is an excellent problem solver, able to deal with whatever situation arose. She is a person of integrity, totally honest, reliable and trustworthy. Corina is positive, unflappable and has a warm sense of humour which helped us all. She is a good communicator and very responsive. Corina is an excellent and passionate cook, making delicious nutritious meals for Mum, and knowing how to adapt them as Mum's needs changed. She took care of all the shopping, making sure fresh food was always available. Knowing Mum was in Corina's care made an enormous difference to us and we knew she was in safe hands. Friends commented on how well Mum was looked after. A consummate professional, I cannot recommend Corina highly enough. A truly first-class person and carer."

Nontando S

"Absolutely amazing live in carer, Noni is always willing to help and go the extra mile. Would always recommend her services to anyone and happy to provide a reference."

Annette C

"Annette is a most compassionate CARER. She listened intently to my description of my mothers needs and her own feedback to me was also most helpful. We asked Annette to do “night duty” twice a week to relieve the 24/7 CARER as my mother was waking throughout the night, sometimes in some state of confusion. Her kindness and patience was exactly what we needed."

Mandia Amanda M

"Mandia was supportive and helpful."

Bola A

"Bola is a caring anf proferssional carer. She makes my Mum feel at home and she keeps saying how wonderful her carer is."

Mariana Liliana C

"Mariana is a very good carer. She has the best interests of her client in mind all the time. She attends to details in managing personal care and diet and is a good cook. She keeps the home well organised clean and tidy. She understands the need for a daily routine with accurate administration of medication and she is proactive in communicating with the GP surgery and keeping the family informed regarding her client’s health and needs. She is a social and friendly person with a strong personality. She is a good communicator who likes to chat and keep her client cheerful. She expresses firm opinions based on her many years of caring experience and she is confident to speak her own mind."

Dereal B

"Dereal came at short notice to look after our 96 year old mother for a week when our regular carer had to go to hospital. Dereal cared for our Mother well, she was bright and cheerful and fitted in well with the family. Dereal is a good cook and a kind and thoughtful carer."

Mona Corina C

"Corina cared for my Mum, who has Alzheimer's disease, as a live-in carer on rotation with another carer for 15 months. She is very experienced and was able to handle Mum at all stages of her illness. She is skillful with handling, personal care, and hygiene. Corina takes initiative and is an excellent problem solver, able to deal with whatever situation arose. She is a person of integrity, totally honest, reliable and trustworthy. Corina is positive, unflappable and has a warm sense of humour which helped us all. She is a good communicator and very responsive. Corina is an excellent and passionate cook, making delicious nutritious meals for Mum, and knowing how to adapt them as Mum's needs changed. She took care of all the shopping, making sure fresh food was always available. Knowing Mum was in Corina's care made an enormous difference to us and we knew she was in safe hands. Friends commented on how well Mum was looked after. A consummate professional, I cannot recommend Corina highly enough. A truly first-class person and carer."

Ana R

"What can I say about Ana, I knew she was a fit the moment she walked through the front door. The practical side of her abilities is a given, she's excellent at her job, she's very smart and most importantly emotionally intelligent, she instinctively knows how to relate to my mother, manages to coax her into doing things that I am unable to get her to do at all! They laugh together, which is a huge bonus and a delight to see. I cannot recommend her highly enough. Finding the right carer for a loved one is never easy, it's complex and individual to each persons needs, I have struggled to find the right person more often than not, finally I've found the right person, I couldn't be happier for my mother( and me...)!"

Caroline M

"Caroline did visit today as requested. Dad enjoys her visits. Sandra"

Sarah F

"Very caring, kind, helpful, punctual, enthusiastic."

Elmare H

"Since Elmare has been Caring for my father I have felt a massive improvement in his overall happiness and contentment. She couldn’t be more helpful and attentive and he is really lucky to have her."

Dianne R

"Lovely kind happy and helpful.Requested Dianne permanently after her 3rd shift.Does everything we ask and goes above and beyond.Very happy and booked her next year in July to cover my holiday already."

Rochelle B

"Rochelle has been and continues to be a wonderful support to my mum. Nothing is a problem and she makes mum feel secure and relaxed. Rochelle always gives us regular updates making us feel confident that we have the right carer. Will use her regularly and have no hesitation in recommending Rochelle to anyone in the future."

Ana R

"Ana R recently joined the team of carers who are looking after my mother who is in late stage Alzheimer's. We are so pleased that she is working for us: she is a great carer, combining professionalism with a truely caring and affectionate approach to my mother. This is not easy with a person who is non-verbal and non-responsive, but it is plain to see that under Ana's care my mother is as happy and comfortable as possible in the circumstances. Her duties include all personal care, administering medication, turning Mum, looking after her very fragile skin including avoiding bedsores and turning. She also cooks Mum's meals and feeds her as well as making sure her fluid intake is adequate. Apart from the physical side of care she reads to Mum and keeps her company, holding her hand and communicating through touch. She is endlessly cheerful. Ana is a good communicator, both with the family and with the other carers in the team. Aside from looking after Mum, the house is spotless and she has taken on board the admin duties with no problem (shopping list, daily log, updates on WhatsApp group). Highly recommended."

Liliana S

"Liliana is a gem. She helped me after an operation and did it in such a classy, thoughtful way. She is responsive, intelligent, thoughtful. You cannot go wrong here. 10/10."

Marvellous Osabuohien E

"I asked Marvellous to swap my wheelchair with my tub chair. The job involved moving quite a few things, then vacuuming the floor. He just got on with it willingly and checked with me that it was ok, then turned the wheelchair round a different way until we both thought it was good. He just got on with it - and my directions -most politely. Now both chairs look smart in their new places."

Kim L

"Kim is very reliable and kind. My disabled brother gets on well with her and looks forward to her visits. She is patient and a wonderful carer!"

Laura U

"Laura was absolutely amazing so helpful with everything. Laura helped me shower Get dressed was amazing Just what I need at the moment"

Alma M

"Alma M has been the very best carer to talk to and work with in every possible way. She has shown my mother compassion and friendship from their first meeting, and has been accommodating with requests great and small. Alma exceeds our expectations every day: we feel blessed to have found such a wonderful, knowledgeable, and fun companion for Mum. Mum and Alma are the best of friends already."

Sarah K

"Sarah was great. She arrived on time and was friendly and professional. She was careful and able. I felt that we established a good working partnership and hope that it is possible to have her as my regular weekend carer."

Kim L

"I found Kim to be very positive and supportive with the help I needed and look forward to working with her in the future"

Nora H

"Nora has just spent two weeks looking after my husband who has complex health issues. She did an amazing job fitting in well with our team of carers. Nothing was too much trouble for her. Derrick was very happy with his care."

Ruth N

"Amazing Carer. The best we have experienced! Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organized, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Ruth. Will always use! Asset to Prime Carers! Thank you. :)"

Emma M

"Emma accepted the job at very short notice, arriving that same afternoon as we needed someone urgently to assist with Mum. She is an experienced carer, and supported Mum, who was suffering with Alzheimer's, with all aspects of living. Mum could be challenging to care for. Emma took time to get to know her and observe her carefully so that she could work effectively with her. Emma is very clear about patient needs and available services, and consistently advocated for Mum to get the medical support she needed. Emma spent several long periods alone with Mum in the home. She is trustworthy and reliable and was committed to her client. She has a big heart and is compassionate and caring. She also has a great sense of humour and I really enjoyed the times we were together with Mum. She made it possible for us to manage a really challenging situation. Thank you Emma."

Bola A

"Very friendly, a lovely person to talk to, knowing exactly then to talk and when silence is appropriate."

Ruth B

"Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organized, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Ruth. Will always use! Asset to Prime Carers! Thank you. :)"

Mariana Liliana C

"Mariana Ciornei has worked for my mother (and her late husband) for over 2 1/2 years. To start off with, she lived in and worked 5 1/2 days per week. As their needs increased, she was very flexible adjusting her hours, as we asked her to, and throughout all that time, was highly professional and competent. Mariana clearly is a carer who genuinely cares and regards it as more than a job. I would have no hesitation in recommending her for any caring job."

Tracey-Ann T

"Feedback From Family an Excellent Visit all tasks completed efficiently and effectively. Rapport and Trust is building nicely"

Justine m

"Justine is a great support to one of our customers, her work ethic is amazing. Very polite and understands her role well. Would definitely have her work with us again."

Suzanne S

"Suzanne was reliable, sweet and friendly. She really listens to her client's needs and does everything she can to meet them."

Hilda C

"Hilda has been a breath of fresh air, she took care of one of our vulnerable adults. I have no doubt whatsoever that she will be a great asset to anyone she looks after. Would most definitely call upon her again. Well done Hilda and thank you so much."

Patrice J

"Patrice is a carer in the true sense of the word. She is kind, helpful and always listens to what my Mum wants and needs. She is extremely conscientious, precise and very, very reliable. Patrice’s honesty and trustworthiness was apparent from the moment she set foot in my Mum’s home. I asked my Mum for a comment about Patrice and she said; “She’s a good girl!” I think that says it all! Karen"

Pinkal P

"Pinkal is an extremely thorough, caring and reliable carer with great communication skills. She has been a blessing to my mother."

Rochelle B

"We feel very lucky to have found Rochelle- she is a natural carer and very experienced and considerate- sensitive to my mum's needs and notices extra things she can do to help. She is very professional, organised and punctual, and keeps in touch with me, including writing visit reports which are really helpful and reassuring."

Ntombizodwa Eunice N

"Absolutely brilliant carer with a heap of experience. Eunice is looking after one of our male customers and the family are very happy with her."

Sadie R

"Sadie is absolutely brilliant. She cares for my parents who both have dementia. She is extremely professional, knowledgeable and so caring. My parents love her visits. I cannot recommend her enough!"

Rose J

"Rose is great, she is very gentle natured and works hard. She has built a rappor very quickly with her clients and has provided excellent consistent care."

lesley t

"Lesley is a lovely person and carer. She's compassionate, trustworthy friendly and helpful. She is exceptionally good at her professionalism and would do all she can to help and support you rightly."

Kim L

"It was lovely for my mum and sisters to meet Kim yesterday, she came across as very caring and competent however our needs didn't align with her skillset/preferred activities so unfortunately she felt she would not be a good fit for us."

Nhaida K

"Nhaida is very polite and at our interview she was fully knowledgeable of mum's care needs. She was very good at conversing with mum who does have memory problems. She appears to have dealt with many patients with various problems. Loraine"

Nalini c

"Nalini is very kind and caring. She is also very reliable and trustworthy. Nalini will always encourage our Mum with day to day things. She will always manage our Mum’s needs with care and attention to detail and will respond quickly to any problems that arise, whilst communicating with the family. Nalini is always available for changes in care. Highly recommended carer."

Ashley B

"Ashlee worked for us at Acacia Homecare for a short while and in that time, she was very efficient and showed immense compassion to our elderly customer. We would definitely look at hiring her again."

Jillian M

"Jillian is kind friendly and helpful, a great carer in every way. I would recommend. X"

Nina R

"Nina looked after my aunt at very short notice on a weekend. Nina was patient, focussed on my aunt's physical well-being, and unfazed by what at the time was a new and uncertain situation for my aunt who was trying to settle in back at home after a nasty fall followed by a long hospital stay. She was of great help in a time of crisis."

Kayleigh B

"I had an Introductory phone call with Kayleigh. I found Kayleigh to be polite pleasent and reassureing .I am really looking forward to meeting Kayleigh and helping me. I found Kayleigh on the phone to be kind caring and heart of gold and an absolute credit to her family, friends, clients and most of all her self. It's an honour to be 1 of Kayleigh clients and looking forward to meeting Kayleigh."

Gomes J

"Gomes arrived on time wearing a smart track suit. He immediately came over as a caring person. He wanted to do something helpful. As I hadn’t had my breakfast, I verbally directed him to get that for me - Rice Crispies with Doctor’s. sachet mixed with water. I also asked him to put some bottles of water by my bed which was most necessary. I am waiting until I see another person before making up my mind."

Nhaida K

"One word.....Excellent"

Sega A

"lovely care thank you!"

Folasade A

"Very happy to leave a well-deserved rave review for Folasade, who came to us as a night carer for my mother. Folasade is really kind, patient and respectful, has a fantastic sense of humour and such a positive outlook on life. Nothing seemed to phase Folasade and she was happy to go the extra mile in order to make my mother happy. She says she will never forget Folasade's infectious laugh. Can't recommend her enough and thank her enough."

Joyce T

"Joyce has been a wonderful carer looking after my dad at night after he came home after weeks in hospital after a stroke. She has been a great choice at a difficult time and has sent messages every day about how my dad is doing."

Ashley B

"Ashlee is a competent carer. She is a an effective communicator and follows instructions well. As well as being very polite and reliable, she is a real pleasure to work with."

Anamaria N

"Anamaria has been looking after my Mum for the past month attending twice a week. She is extremely attentive to Mum's needs. She is always polite, punctual and reliable. Anamaria communicates well with me, too, understanding that I need to be informed of Mum's progress. I have no hesitation in recommending her."

Joyce T

", I am pleased with Joyce standard of care. She regularly updates me and Michele so that we know what is happening during the night. Joyce tells me that my mother finds it hard to sleep at night. Joyce copes very well and nothing is too much trouble for her, she always gives 100 percent."

Victoria G

"Excellent Customer Service , Communication Skill and of course Care Services. Was very punctual, organised, methodical, caring, skillful and goes above and beyond the call of duty of what is expected of her. Thanks Victoria. Will always use! Asset to Prime Carers!"

Claudia Nahary Vieira M

"Friendly and very lovely."

Sadie R

"Sadie’s communication was very prompt & helpful . When she visited to set the care up she gave us so much time & it was obvious that she was very experienced & professional . She gave advise , shared her knowledge & was completely on the ball . I had no hesitation in booking her . She has now started & was on time , caring & thorough & communication continues to be good . We hope to increase use of her . Kathy"

Julia S

"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation. After feeling stuck for a long time without any proper support, I finally have hope, and she has already helped to restore my confidence and my dignity. As well as being very professional, Julia is also very very funny, which helps to put your mind at ease and will be of great benefit to those of us who are not used to being cared for, and who may feel anxious. Also, I am really looking forward to trying some of the amazing meals I have heard about. Thank you so much for being a carer who really does care, and for being so warm and kind hearted :)"

Dorothee A

"Dorothee is a dedicated and kind carer. She is looking after my Mother well and encouraging her when she needs it. They go into the garden together and Dorothee also engages my Mother buy playing games and watching TV with her. She keeps the house clean and tidy and cooks a good variety of food."

Bola A

"She was very good and very knowledgeable, and had a lot of great suggestions."

Victoria S

"Amazing carer, very much hands on and delivered the perfect service to one of our customers. Happy to have her work with us again."

Mireille D

"Mrs Nalini Visited At Short NoticeShe Was Proactively Professional She Administered My Medications With Advanced Pharmaceutical KnowledgeShe Gave Health-Care Professional Advice For Future CarersI Was Moved By Her Stupendous Knowledge Of My Health-Care Needs At Such A Short-NoticeHer Cleanliness And Hygiene Is Top-NotchFULLY RECOMMENDED PLEASE."

Ruth B

"It's very early days, but from the moment I met Ruth she seemed ideal for my mum. This is only her second day so it's difficult to give too much detail but she's a fantastic communicator, always stays in touch and wasn't phased by any aspect of care required. I actually left the house with a sigh of relief and a feeling of hope that we have at last found the right carer! Based on first impressions as a family, we are very happy."

Mary A

"Mary has been providing support for our Mother who has progressive vascular dementia. Mum moved from her long term home into sheltered housing and needed support gaining as much independence as possible. Mary was hugely skilled and supportive. She provided very practical assistance for mum helping her set up systems at home and building routines. She took the lead helping mum with hospital appointments, changing her GP and pharmacy and being a link between mum, the family and mum's healthcare professionals. Mary helped mum gain the confidence to start cooking and baking again and to start inviting friends over to her new flat and re-building her social connections. Mary's communication with the family has been exceptional. We'd highly recommend Mary as a skilled and experienced carer."

Stella O

"Stella is a warm and very friendly person who put my mum at ease straight away. She works hard at finding things that will interest my mum to talk about. She told me she was a great cook and my mum ate two big meals yesterday which was lovely to see."

Agnieszka Sylwia s

"I found Sylvia to be kind caring and supportive. Very compassionate and always gone the extra mile to help. Thank you so much to Sylvia for helping me and will be happy to let Sylvia help me with future visits."

Dian P

"Both me and my son both are happy with Dian my son is really looking forward to her being his travel buddy"

Pinkal P

"Pinkal is useful, caring and considerate. I would recommend her to anyone."

Laura U

"Laura is amazing. So helpful, lovely and nothing is too much trouble."

Jumoke Esther o

"Jumoke was my carer and support worker for about 1 year, she was an hardworking lady who goes out of her way to assist me with my personal care. She is always punctual and keeps to time, she respects my opinion and dont force her opinion on me. She was one of the best carers who have taken care of me. Will love to have her back again."

Sue C

"Helped us with very short notice. Caring and supportive."

Mandia Amanda M

"She arrived on time was very friendly and focused on my mother, which was great. She engaged with her right away, and the call 15minutes before she left was really helpful. My mother was very relaxed with her."

Paraschiva C

"Eva supported my mother especially well for two years allowing my mother to continue to live, and pass away, in her own home as she wanted. Eva has always been friendly, supportive, professional and knowledgeable. As my mother got more frail and support got more difficult Eva rose to the challenge extremely well. I recommend her highly."

Rajaa S

"Rajaa was very warm and helpful. She listened to what I needed and was very thorough completing tasks"

Catherine B

"Cath has been supporting my mother for about a year in which time they have built up a good rapport and friendship. Cath has been very helpful and caring with every aspect of my mums care , nothing is too much trouble for Cath she goes shopping, takes my mum out for a coffee or just a drive to give her a break from being indoors . We are going to miss Cath when she moves , she has been a huge help to our family."

Margaret N

"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her ."

Irene Florie O

"Florie is friendly, caring and reliable and goes out of her way to make sure my Dad is cared for. Having someone I can depend on, as I live in Australia, is a great weight off my mind."

Laura U

"Nice carer"

Maureen S

"Punctual ,very efficient, understanding and professional. I would recommend her..."

Farhiya A

"Really Great kind caring person. Looking forward to working alongside this Carer 😀😀😀😀😀😀😀😀😀😀"

Loritha C

"Loritha was a lovely, friendly carer to have living with us for 3 weeks. She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time. Thank you for helping us at short notice Loritha."

Maria K

"Absolutely amazing live in carer, Maria is always willing to help and go the extra mile. Would always recommend her services to anyone and happy to provide a reference."

Joy M

"Joy is well named. “Perfect in every way”."

Rosma B

"Rosma looked after me on three occasions following surgical procedures. I could not have chosen better. She is a delightful, kind and intelligent lady and it was a pleasure to have her with me. I have no hesitation in recommending her."

Ikpoghodu (Pordou) E

"Pordou has been caring for my father for about a month. When I was searching for a carer, I was drawn to her friendly face and thought she looked caring. My first impression was right . She travels by public transport, which can sometimes take a while, but is always reliable. She does exactly what we ask of her and more . Pordou is very patient with Dad who can be very difficult and she remains cheerful when going about her duties. I would not hesitate to recommend Pordou , she is a lovely lady."

Oluwatoyin Serifat A

"Olu/Toyin has been great with my Mum who’s 83 and has Alzheimer’s. Olu was thrown in at the deep-end as a live-in carer for 3 weeks. Mum had just been discharged from hospital, (having spent 4 weeks on a ward with Corona and secondary pneumonia) and Mum’s weak state didn’t phase Olu at all. A physiotherapist had given Mum quite a strict regime of breathing and muscle strengthening exercises to follow, and Olu very diligently ensured Mum did them all. She also skillfully encouraged Mum to get her appetite back by cooking her lovely meals and making sure she stayed hydrated. It’s made a huge difference having Olu helping out. It was also very reassuring to have her daily written notes sometimes including photos and videos of Mum’s day. I would definitely recommend Olu as a carer to others. Thanks again, Toyin/Olu :-)!"

Laura U

"Laura has excellent communication skills. She's punctual, hard working and reliable. I recommend her."

Amina I

"Amina is a very Sensitive Friendly efficient carer and my wife and I are very please she is working with us"

Jaqline n

"Jaqline looked after my mother while I was away for the day and she was very happy with the care she provided. Very friendly, kind and patient. If I need more help in the future, I will definitely ask Jaqline if she is available to look after my mother again."

Aminah M

"Responsive, on time and helpful, very pleasant person to be around. Had a very positive experience overall and would recommend."

Nasro gallow H

"5 Star ⭐️"

Folasade A

"Folashade has worked with us for just one week and provided night support for my father who is terminally ill. She has provided invaluable support and assistance with reliability , warmth , humour and compassion. I would highly recommend her given my whole family’s experience do her. Thank you so much."

Margaret N

"Margaret is a very caring lady.She looked after my wife for 2 years until she went in a nursing home .Margaret is well behaved, good communication skills and she can work under pressure. I do recommend her for any caring post."

Danella G

"Danella was polite, punctual and carried out all duties assigned to her to a high standard. She was respectful towards my father and his property. Danella communicated with me on a regular basis. I felt my father was in a pair of safe hands whilst I was away. I would happily reemploy Danella again in the future."

Aminah M

"My first session with Aminah and I was very well treated. She arrived on time was very friendly and nice to chat with and really helped me getting out as I find it very difficult to motivate and go out due to several health problems and very low motivation. I will definitely be meeting up