Find the best carers near you
Every carer here is ID-verified, DBS-checked and interviewed and then reviewed by families after visits. See exactly how we vet below, or start your search now.
3,500+ vetted carers across the UK
Prefer to talk it through? Call 0203 369 3624
Vetted means we check identity and right to work and require an enhanced DBS certificate before a carer can use the platform, and we interview carers about their experience and approach to care. You choose your carer, and remain responsible for checking their skills, training and documents suit your needs.
The vetting process
Every carer earns their place
“Vetted” is an easy word to print. Here is exactly what it means on PrimeCarers: the checks between a carer applying and a carer arriving at your door.
Step 1 of 5
Application & profile
Every carer starts with a detailed application: their experience, training, skills and the story of why they care. Carers without genuine care experience don’t go any further.
Step 2 of 5
Identity, verified
Before anything else, carers prove who they are. We use Yoti, a government-approved digital identity service, to verify each carer’s ID and right to work in the UK.
Step 3 of 5
Enhanced DBS certificate
Every carer needs an enhanced DBS certificate, the highest level of criminal record check, registered on the DBS Update Service, so it can be re-checked rather than checked once.
Step 4 of 5
Professional interview
We interview carers to understand their experience and approach to care. This is not a clinical assessment or guarantee of suitability. We encourage you to check a carer’s skills, experience and training with them before booking.
Step 5 of 5
And it never stops
Vetting isn’t a one-off. DBS certificates are monitored on the Update Service, and families review their carer after visits, so the picture of every carer keeps getting sharper.
Questions about vetting? Call our team on 0203 369 3624
Where our checks stop
What we check, and what you check
We do the background checks so you don't have to. Choosing the right carer for your situation is the part only you can do — here's how that splits.
Our side
What we check
Before a carer can use the platform.
- Identity and right to work in the UK, verified through Yoti
- An enhanced DBS certificate on the Update Service, re-checked over time
- An interview about their experience and approach to care
Your side
What you check
Before you book a carer.
- Their documents and certificates — ask the carer to show you
- That their skills, training and experience suit the care you need
- Anything specific to your situation — a free introductory visit is the place to ask
Our checks are not a clinical assessment and not a guarantee that a carer is right for your needs. PrimeCarers is an introductory platform: we introduce carers and handle the admin, and you choose who to book. Our client terms set out the full position.
Meet the carers
Who is our average carer?
We believe we've found the best carers in the industry, but don't take our word for it. These numbers come straight from the platform, and they change as carers join and families leave reviews.
Live platform dataMost carers on PrimeCarers are veterans of the industry. The average carer brings nearly a decade of hands-on caring to your door.
Caring tends to be a vocation people arrive at, often after a previous career, which makes for experienced, interesting and compassionate company.
After visits, families rate and review their carer. Those reviews are how we keep evaluating carers long after the interview, and how you can too.
Skills
Specialist skills, ready when you need them
Beyond the basics of moving and handling, personal care and companionship, many carers have completed further training for specialist requirements. Here's how common each skill is across the platform right now.
Training varies from carer to carer, and these checks are not a clinical assessment. Check that the carer you choose has the specific skills your care needs — their profile lists their training and experience, and a free introductory visit is a good place to ask.
135 languages spoken across PrimeCarers
If you're looking for someone who speaks your language, we very likely have a carer for you.
Share of carers offering each skill, live from carer profiles on PrimeCarers.
Why families trust us
You're in safe hands
Arranging care for someone you love is a big decision. We've built the safety net so you never have to manage it alone.
Questions? Call us on 0203 369 3624
Help when plans change
If your carer is unwell or away, our team will always do their best to find you vetted emergency care at short notice.
Safe, simple payments
Pay securely online after visits happen. We handle invoicing, payroll and insurance behind the scenes.
Checks that never stop
Vetting isn't a one-off: carers' DBS certificates are monitored continuously on the update service.
A real person to call
Your own account manager and a UK support team who know you, your carer and your situation.
Vetting questions
Asked before, answered plainly
The questions families ask us most about how carers are checked. Anything else, our Help Centre goes deeper, or just call.
Every carer on PrimeCarers completes the same journey: a detailed application, ID and right-to-work verification through Yoti (a government-approved digital identity service), an enhanced DBS certificate registered on the DBS Update Service, and a professional interview with our team.
An enhanced DBS (Disclosure and Barring Service) check is the highest level of criminal record check in the UK, used for roles working closely with adults who may be vulnerable. It covers spent and unspent convictions, cautions, and any other information police consider relevant.
We also ask carers to register their certificate on the DBS Update Service, which means it can be re-checked over time rather than only once.
We use Yoti, a government-approved digital identity service, to verify each carer’s ID documents and their right to work in the UK before their profile can go live.
Yes. We interview carers to understand their experience and approach to care. The interview is not a clinical assessment or a guarantee of suitability, so we always encourage you to discuss a carer’s skills, experience and training with them before booking.
Yes. Vetting doesn’t stop at sign-up: carers’ DBS certificates are monitored on the Update Service, and after visits families rate and review their carer, so every carer’s record keeps building over time.
Browse carers near you, read their profiles and reviews, and message the ones who feel like a good fit. You decide who comes into your home. If you’d rather talk it through, call our team on 0203 369 3624 and we’ll help you find the right match.
Ready to meet your carer?
Search vetted carers near you, compare profiles and reviews, and choose who comes into your home, or call our team and we'll help you find the right match.