Frequently Asked Questions for Carers

At PrimeCarers, we provide a platform for private carers like you to connect with clients who need your services. We help you create a profile that showcases your skills, experience, and expertise. Once your profile is live on our website, we actively promote it to potential clients looking for care services in their area.

As a carer on PrimeCarers, you can chat with clients via our platform or over the phone to discuss their care needs and how you can help. We handle all the administrative tasks such as booking, invoicing, and payments, allowing you to focus on what you do best - providing quality care to your clients.

We take a commission from your earnings, which you add on top of your desired take-home pay. Our commission includes the cost of marketing your profile, promoting your services, and providing support to you and your clients throughout your engagement.

Joining PrimeCarers is easy. As long as you have the necessary qualifications, skills, and experience to provide care, you can create a profile on our platform and start connecting with potential clients. You can also continue to work independently or for other agencies while using our platform.

At PrimeCarers, we pride ourselves on providing a platform that offers flexibility, autonomy, and control to private carers like you. With our platform, you can showcase your skills and expertise, attract clients, and build a successful care business.

PrimeCarers provides several benefits to carers, including access to a large pool of clients, flexible working hours, the ability to set their own rates, and the opportunity to work independently without the need for a traditional care agency. In addition, we handle the payments, contracting admin, and insurance so that carers can focus on finding clients and delivering care. PrimeCarers also offers ongoing support, training, and resources to help carers provide high-quality care to their clients.

PrimeCarers is committed to supporting you in building a successful career in caregiving. We offer a comprehensive platform that not only helps you connect with potential clients but also streamlines your administrative tasks. Our platform takes care of contracting, payments, insurance, and other administrative duties, allowing you to focus on what matters most - providing top-quality care to your patients. With PrimeCarers, you can build meaningful relationships with clients and provide them with the support they need, while we handle the rest.

When working independently as a carer, you may also face difficulties in receiving payments from clients, which can be frustrating and time-consuming to deal with. PrimeCarers eliminates this issue by handling all payments on your behalf, ensuring that you get paid promptly for your services. Additionally, working with PrimeCarers provides you with access to ongoing support, advice, and resources to help you succeed in your career as a carer.

PrimeCarers offers several advantages over working for a traditional care agency. As a carer, you can set your own rates and work with the clients of your choice, which often results in higher pay. Additionally, you have more control over your work schedule and can manage it to fit your lifestyle. PrimeCarers also provides support and resources to help you deliver quality care, making it an excellent option for those looking for greater flexibility and independence in their work.

PrimeCarers is an online platform that connects carers with clients who need care services. As a carer, you can create a profile highlighting your experience and qualifications, and then apply for jobs that match your skills and availability. Once you have been hired by a client, you will be able to communicate with them directly and arrange your schedule and duties through the platform.

To get started, simply sign up on our signup page.

To find care, care worker, or personal assistant jobs on PrimeCarers, there are two main ways. Firstly, you can create a profile on the platform and start browsing the available job postings that match your skills and location. You can filter by criteria such as job type, location, and pay rate to find relevant opportunities. Additionally, clients can invite you to apply to their job postings if they feel you are a good fit for their needs. Secondly, you can set up job alerts that notify you when new jobs become available that match your preferences. This way, you can be among the first to apply to new job postings and increase your chances of securing the job you want.

PrimeCarers covers all areas of the UK for job opportunities. You can search for jobs in your local area or in other regions depending on your availability and preferences.

Yes, as a carer, you can choose which clients to work with on PrimeCarers. You can browse available jobs and apply to those that match your skills and preferences. Once you have been hired by a client, you can decide whether or not to accept the job offer.

Yes, you can work with multiple clients at the same time on PrimeCarers, depending on your availability and the requirements of each job. You can manage your schedule and duties through the platform to ensure that you are able to provide high-quality care to all of your clients.

As a carer on PrimeCarers, you may be wondering if you can subcontract work to colleagues or friends. The answer is that it is possible, but only with the approval of the client. It's important to note that PrimeCarers prefers that you don't subcontract work, as it can affect the quality and consistency of care that clients receive.

If a client agrees to you subcontracting work, you must still book all visits through the PrimeCarers platform, and the subcontractor must also be registered with PrimeCarers. Additionally, you will need to pay the subcontractor directly from the payment you receive for the visit through the platform.

Remember that the priority should always be providing the best possible care to clients and ensuring that they are satisfied with the service they receive.

If there are no available jobs in your area on PrimeCarers, you will be notified when new jobs become available. You can also regularly check the platform for new postings, or expand your search to include other regions or types of care work.

Important questions to ask during a client interview on PrimeCarers include: What are the client's care needs and preferences? What is the expected duration of the job? What are the specific duties and responsibilities of the job? What is the pay rate and schedule? Are there any specific requirements or qualifications for the job?

To accept a care job or personal assistant job on PrimeCarers, you will need to apply to the job posting and then wait for the client to review your application and make an offer. Once you have accepted the job offer, you can communicate with the client directly through the platform to arrange your schedule and duties.

There is no minimum contract length for carers or personal assistants on PrimeCarers. You can choose to work with clients for as long or as short a period as you like, based on your availability and the client's needs, so long as you adhere to the notice periods.

If a client needs to make changes to their care package on PrimeCarers, they can communicate directly with you as the carer to discuss any necessary modifications. PrimeCarers encourages open communication between clients and carers to ensure that the care provided meets the client's needs.

It is not always necessary to meet with a client before accepting a service agreement on PrimeCarers, but it can be beneficial to do so to establish a rapport and ensure that both parties are comfortable with the arrangement.

If a client is not satisfied with your care services on PrimeCarers, they can communicate their concerns directly with you to try to resolve any issues. If a resolution cannot be reached, PrimeCarers offers a complaints procedure to help mediate any disputes. Ultimately, we only get paid when you get paid, so it is in our interests to ensure that your cleint relationship continues on for as long as possible.

In the event of a dispute with a client on PrimeCarers, you can contact PrimeCarers' customer support team for assistance in resolving the issue. They will work with both parties to find a solution that is satisfactory for everyone involved.

At PrimeCarers, the pay rate for carers varies depending on the type of care and location. However, it's important to note that the actual rate is ultimately decided through a negotiation process between you and the client. This means that you have the opportunity to set your own rate based on your experience and qualifications, and the client can choose to accept or negotiate your proposed rate. Keep in mind that we provide guidance on appropriate rates based on industry standards to help facilitate this process. We want you to feel empowered to negotiate the fairest rate for your services, so that you and your client are happy in the long run.

If you would like to go off-platform with your client, you have the right to do so, so long as the client pay the off platforming fee. This fee covers the full cost of getting you the role and helping them to find you, and ensures that we can continue to provide our services to other clients.

Failure to comply with this requirement will result in large fines, on you and your client, which will be enforced through the courts. To prevent unauthorized off-platforming, we use a variety of legal methods, including:
- Test accounts that identify possible circumvention
- Paying clients to collect evidence about attempted circumvention
- Employing private investigators when we suspect circumvention
- Using an increasingly sophisticated set of online tracking and investigation tools

We take off-platforming very seriously and encourage you to contact our support team at [email protected] if you have any questions or concerns. We are here to help you find the best possible care and ensure that your experience with PrimeCarers is a positive one.

If a client fails to meet the terms of the service agreement, carers can contact PrimeCarers' support team for assistance in resolving the issue.

If you are unable to attend an interview with a potential client, it's important to communicate with both the client and PrimeCarers as soon as possible. Let them know the reason for your absence and try to arrange an alternative time that works for everyone. However, please note that failing to attend interviews can have consequences on your reputation on the platform. It is expected that you prioritize attending interviews and fulfilling your commitments as a caregiver. If you do not attend interviews without a valid reason, you may be penalized, ranging from being deprioritized on the platform to being temporarily banned or removed from the platform.

If you are unable to attend an in-person interview, consider whether a video call or phone interview could be arranged instead. This may be more convenient for both you and the client, and can still give them the opportunity to get to know you and your skills. It's important to prioritize communication and be transparent with the client and PrimeCarers about your availability. This helps to build trust and ensure that everyone is on the same page regarding your schedule and commitments.

Private or independent carers are individuals who provide home care services directly to clients without the involvement of a traditional care agency. They often have more flexibility and control over their work schedules and rates, but also bear more responsibility as they cannot simply decide not to turn up for work. Additionally, private carers are typically more experienced in their field as they are responsible for finding and securing their own clients.

To become a private or independent carer, anyone with enough experience and client management skills can start providing high-quality care to clients. It is important to have the ability to manage your own schedule, find clients, and handle administrative tasks such as invoicing and payments. You may also need to have relevant certifications or qualifications depending on the specific care services you offer.

To join PrimeCarers, you need to have at least one year of paid domiciliary care experience, although we generally prefer carers with more experience. You also need to have a recent (less than 12 months old) DBS check, as well as the necessary legal documents to work in the UK. We also require references from previous clients or employers. Additionally, we look for carers who are passionate about providing high-quality care, are responsible and able to manage their clients, reliable and punctual, and have excellent communication skills.

Yes, you can continue to do other work whilst working via PrimeCarers. As a carer, you have the flexibility to choose when and how often you work, allowing you to balance your work with other commitments.

If you have any concerns regarding your payment on PrimeCarers, we suggest first reviewing your calendar and payment page to ensure that you have correctly understood the payment breakdown. If you still have questions or doubts, do not hesitate to contact our customer support team for assistance. We strongly advise against discussing payment issues with your clients, as it may lead to misunderstandings and, in some cases, termination of your work with them.

It is important to note that PrimeCarers only takes a portion of what you earn. Therefore, it is in our best interest to ensure that you are paid as much as possible. Our interests are fully aligned with yours, so if you feel that you are owed money, we want to hear from you. We are committed to resolving any payment issues that may arise and ensuring that our caregivers are treated fairly and receive the compensation they deserve.

If you are having difficulty being paid on PrimeCarers, you should contact PrimeCarers' customer support team to report the issue. They will work with you to resolve any payment-related problems as quickly as possible.

To ensure high-quality services for both carers and clients, PrimeCarers charges a commission fee based on the type of care work provided. For live-in care work, PrimeCarers takes a 12.5% commission fee. For visits of 6 hours or longer, the commission fee is 15%, and for visits under 6 hours long, the commission fee is 20%. It's important to note that these commission fees are taken from the amount paid to the carer, not from the client. This means that carers receive their desired pay and PrimeCarers takes a commission from that amount. It's worth noting that our commission fees are significantly lower than our closest competitor, who charges both clients and carers commission fees.

PrimeCarers offers various payment options for clients, including direct debit, credit card, and bank transfer. Payments are processed automatically by PrimeCarers, and carers receive payment directly from PrimeCarers.

As a carer on PrimeCarers, you have the freedom to set your own rates based on your experience, skills, and the type of care you provide. This means that the pay rate for carers on PrimeCarers varies depending on the individual carer and the type of care they offer. You can adjust your rates at any time through your profile settings. It's important to note that PrimeCarers takes a commission on top of the rate you set, which varies depending on the type of care. However, rest assured that our commission rates are highly competitive compared to other platforms, and we're committed to ensuring that you're paid fairly for your services.

Failure to ensure that the client pays the off platforming fee will result in large fines, on you and your client, which will be enforced through the courts. To prevent unauthorized off-platforming, we use a variety of legal methods, including:
- Test accounts that identify possible circumvention
- Paying client to collect evidence about attempted circumvention
- Employing private investigators when we suspect circumvention
- Using an increasingly sophisticated set of online tracking and investigation tools

If you have any issues with your payment or concerns about getting paid on PrimeCarers, we are here to support you every step of the way. Please don't hesitate to reach out to us and we'll work with you to resolve any payment-related issues as quickly and efficiently as possible.

It's important to note that discussing payment issues with your client may not always lead to a positive outcome. In fact, we have found that talking to clients about payments almost exclusively results in the carer being let go. As a private carer, it may seem like your responsibility to handle these conversations, but with PrimeCarers, it doesn't have to be. This leads to a massive step up in your job security. Leave it to us to ensure that your legal rights are upheld and that you are paid fairly for your work. We only get paid when you get paid, so by fighting your corner, we'll be fighting our corner as well.

If you have any concerns or questions about payments, please don't hesitate to contact us, and we'll do our best to assist you.

At PrimeCarers, we want to make sure that you are paid fairly for the important work that you do. Once you have completed a shift, we will automatically generate an invoice for the hours that you have worked, minus our commission. For live-in care, our commission is 12.5%, which means that if you charge the average day rate of £140.00, you will take home £122.50 per day.

We understand that getting paid on time is important to you, which is why we process payments automatically on a weekly basis. This means that you can expect to receive your payment within a week of completing a shift. If you have any questions or concerns about your payments, please don't hesitate to reach out to our support team. We are here to help you every step of the way.

At PrimeCarers, we understand that receiving your pay promptly is crucial. That's why we have a streamlined payment system in place that ensures you get paid on a weekly basis, with a one-week delay. So, if you work in a given week, you'll be paid for those hours a week later. This means you can count on a regular and consistent income that you can rely on to meet your financial needs. If you have any further questions or concerns about payment timing or anything else, please don't hesitate to reach out to our friendly support team, who are always here to help.

No, you cannot get paid in cash while working through PrimeCarers, except for on-the-job expenses such as food and travel. If you are found to have received or requested cash payments, you may be removed from the platform and required to pay a fee to recoup the cost of finding you a client.

It's important to note that if you choose to work with a client off-platform, you are legally required to inform us and have the client pay an off-platforming fee. This fee covers the full cost of getting you the role and helping them to find you, and ensures that we can continue to provide our services to other clients.

Failure to comply with this requirement will result in large fines, on you and your client, which will be enforced through the courts. To prevent unauthorized off-platforming, we use a variety of legal methods, including:
- Test accounts that identify possible circumvention
- Paying client to collect evidence about attempted circumvention
- Employing private investigators when we suspect circumvention
- Using an increasingly sophisticated set of online tracking and investigation tools

We take off-platforming very seriously and encourage you to contact our support team at [email protected] if you have any questions or concerns. We are here to help you find the best possible care and ensure that your experience with PrimeCarers is a positive one.

No, working with clients directly outside of the PrimeCarers platform is not allowed. 
It's important to note that if you choose to work with a client off-platform, you are legally required to inform us and have the client pay an off-platforming fee. This fee covers the full cost of getting you the role and helping them to find you, and ensures that we can continue to provide our services to other clients.

Failure to comply with this requirement will result in large fines, on you and your client, which will be enforced through the courts. To prevent unauthorized off-platforming, we use a variety of legal methods, including:
- Test accounts that identify possible circumvention
- Paying client to collect evidence about attempted circumvention
- Employing private investigators when we suspect circumvention
- Using an increasingly sophisticated set of online tracking and investigation tools

We take off-platforming very seriously and encourage you to contact our support team at [email protected] if you have any questions or concerns. We are here to help you find the best possible care and ensure that your experience with PrimeCarers is a positive one.

The pay rate for your services is determined through negotiation with the client and is the rate that you agreed to when you accepted the job through the platform. If you want to change your rate, you will need to discuss it with the client and come to a new agreement.

When it comes to travel expenses, for hourly and overnight work, you are responsible for covering your own travel costs. However, if a client is located too far away, you may consider charging them a slightly higher rate to ensure that your travel expenses are covered. Just inform us, and we can help you make that adjustment.

For live-in care, it varies depending on the client. It's best to ask your client if they are willing to cover your travel costs. As a general rule, we recommend not charging for travel if it takes less than 2 hours to get to the client's location. After that, you can discuss with the client whether they can pay for one or both ways of travel.

For live-in care, the client is expected to either provide you with food within the household budget or give you a daily allowance of between £5 and £7.50 for food. However, it is recommended that you discuss this with your client beforehand.

For hourly and overnight care, you are responsible for providing your own food.

When you plan to take time off, it is important to inform the client in advance so that they can make alternative arrangements. You can either arrange for a replacement carer yourself, subcontracted through you, or let PrimeCarers know so that we can help the client find a replacement. This way, the client's care needs are still met during your absence and you can resume your role upon your return.

As a private carer, it's important to understand that you could be held, at least partially, liable for any harm that occurs as a result of you not being there when you said you would. It is important to understand that you have a responsibility to your clients and there are consequences, both financially and legally, if you do not meet those responsibilities. This is not like being with an agency where you can simply phone it in when you don't feel like working that day. Therefore, it's crucial to have a valid and supported reason for your absence. If you are unable to attend your client, you should make every effort to do so. If you are still unable to attend, notify the responsible and capable person overseeing the care (usually the one who booked you, such as a daughter, son, mother, father, or neighbour) as soon as possible.

You should then make alternative arrangements to cover your absence and inform PrimeCarers so that we can find a carer to cover for you. We understand that unforeseen circumstances can arise, such as illness, and we are here to help you navigate through such situations. Just be sure to keep all parties informed, and we will do our best to provide support and assistance.

We encourage all carers on our platform to seek out ongoing training and development opportunities to enhance their abilities and stay up-to-date with the latest best practices. You can find training courses and resources through various providers, such as local care organisations, online training platforms, or professional associations. Some courses may be free or subsidized, and others may require an investment, but we believe the benefits of improving your skills as a carer are well worth it.

To work as a carer on our platform, you must have completed certain mandatory training and hold up-to-date certificates, such as the Care Certificate or relevant NVQs. It's your responsibility to ensure that you maintain these requirements throughout your time on our platform. You can do this by keeping track of your training records and certificates, renewing them as needed, and taking any additional training courses that may be relevant to your work. We may also periodically ask for evidence of your qualifications and training, so it's important to stay organized and prepared.

As a carer on PrimeCarers, you are considered self-employed. This means that you are responsible for your own tax and National Insurance contributions. You are not an employee of PrimeCarers, but rather an independent contractor who provides care services to clients through our platform.

To prove that you are self-employed, you can provide your Unique Taxpayer Reference (UTR) number, which is assigned to you by HM Revenue & Customs (HMRC). Your UTR is a unique 10-digit number that identifies you for tax purposes. You can find your UTR on any correspondence you have received from HMRC, or by logging in to your HMRC online account. You can also call HMRC to request your UTR. Once you have your UTR, you can share it with PrimeCarers and any clients you work with as proof of your self-employment status.

You can also provide evidence such as invoices, receipts, and bank statements that show you have received payment for your services as a self-employed worker. It's also a good idea to keep accurate records of your income and expenses, as well as any contracts or agreements you have with clients.

To register as self-employed, you can visit the HM Revenue & Customs (HMRC) website and complete the registration process online. You will need to provide some basic information about yourself and your business, including your name, address, and National Insurance number. Once you are registered, HMRC will issue you with a Unique Taxpayer Reference (UTR) number, which you can use to prove your self-employed status. You can also find further information and guidance on the HMRC website.

Here are some useful links to help you get started:

HMRC website for registering as self-employed: https://www.gov.uk/log-in-file-self-assessment-tax-return/register-if-youre-self-employed
HMRC website for self-employed guidance: https://www.gov.uk/topic/business-tax/self-employed

If you are working as a self-employed carer, you are required by law to register with HMRC within 3 months of starting work. Failure to do so can result in penalties and fines.

No, it is not always necessary to be registered as self-employed before taking on work as an independent contractor. If you earn less than £1000 per year, you do not have to register at all. However, if you do earn more than this amount, you must register within three months to be compliant with tax laws and regulations. Registering as self-employed ensures that you are paying the correct amount of tax and National Insurance contributions on your income. At PrimeCarers, we recommend that you consult with a qualified tax advisor to ensure that you are meeting your legal obligations.

Yes, carers on PrimeCarers need to pay their taxes, including National Insurance contributions. As self-employed contractors, carers are responsible for their own tax and National Insurance contributions. For more information on how to register as self-employed and pay your taxes, you can visit the UK government's official website on self-employment: https://www.gov.uk/topic/business-tax/self-employed.

To learn more about the benefits of self-employment, you can visit the official website of the Association of Independent Professionals and the Self-Employed (IPSE): https://www.ipse.co.uk/. And for further information on National Insurance and how it works, you can visit the UK government's official website on National Insurance: https://www.gov.uk/national-insurance.

Yes. As a self-employed individual, it is your responsibility to ensure that you file your own taxes and pay any tax owed to HM Revenue & Customs (HMRC) on time. While it is possible to hire an accountant or tax professional to help you with your taxes, ultimately you are responsible for ensuring that your taxes are filed correctly and on time.

Keeping track of your taxes and expenses is crucial when you're self-employed. One way to do this is to use accounting software such as QuickBooks or Xero. You can use these platforms to track your income and expenses, generate invoices, and even file your tax returns. You should also keep receipts for any business-related expenses, as these can be used to reduce your tax bill.

To do your taxes, you'll need to register as self-employed with HMRC and file a Self Assessment tax return each year. This involves declaring your income, expenses, and any tax owed. You can either do this yourself using HMRC's online Self Assessment service or hire an accountant or tax professional to help you.

Yes, you can hire an accountant or tax professional to do your taxes for you. They can help you ensure that your tax return is filed correctly and on time, and may be able to identify deductions and credits that you may have missed. However, it's important to remember that you are ultimately responsible for ensuring that your taxes are filed correctly and on time.

No, PrimeCarers does not disclose information about your income to HMRC or any other government agency.

However, as a self-employed individual, it is your responsibility to report your earnings and pay the appropriate taxes to HMRC. Paying taxes is an important civic duty that contributes to the funding of public services such as healthcare, education, and emergency services. We recommend that you maintain accurate records of your earnings and expenses, and seek advice from a tax professional if you have any questions or concerns about your tax obligations.

A DBS/Police check includes a check of an individual's criminal record, including convictions, cautions, reprimands, and warnings. It is important for carers to undergo a DBS/Police check to ensure the safety and wellbeing of clients.

No, clients will not have access to your personal and contact information on PrimeCarers. All communication between clients and carers takes place through the platform's messaging system to protect the privacy of both parties.

No, clients cannot contact your references directly on PrimeCarers. However, PrimeCarers may contact your references during the vetting and approval process.

PrimeCarers thoroughly vets and approves its carers through a multi-step process that includes an application form, a telephone interview, a face-to-face interview, reference checks, and a Disclosure and Barring Service (DBS) check.

No, PrimeCarers is not regulated by the CQC, as we are an introductory service that connects clients with qualified and experienced carers, care workers, and personal assistants. However, we comply with all regulations and standards set by other regulatory bodies such as the Care Inspectorate and the Regulation and Quality Improvement Authority (RQIA) in Northern Ireland to ensure the safety and quality of our services.

If you have a complaint as a carer on PrimeCarers, you can contact their customer support team through the messaging system or by email. They will investigate your complaint and work with you to resolve the issue.

Yes, we insure you vicariously via our carer insurance provider. Please see the terms of service in the footer of the website for details.

As a caregiver, it's important to have access to all necessary documents to provide quality care to your clients. All the documents in this FAQ can be accessed and printed at any time. These documents will assist you in building and maintaining a professional care plan and guidebook for the care you intend to provide. This will ensure the best health outcomes for your clients and their loved ones will appreciate the care and attention to detail.

Contact list: A list of best People to reach in any situation - Click here to download this document

The contact list is an essential document to use on your first visit. It provides a clear picture of all the people involved in the client's care and who to call in case of emergencies. It also highlights potential reasons for contacting others, what the client and family of the client are happy to discuss in regards to their privacy, and who should be contacted in each situation.

Risk Assessment: Highlight and minimise risk - Click here to download this document

Running a risk assessment during the introductory visit or the first paid visit shows professionalism and proves to the client that you know what you are doing. This document highlights potential risks, and you can take measures to minimize them.

MAR Sheet: Medication Administration Record - Click here to download this document

The MAR sheet helps to keep a record of all handling of medicines and other medicated substances that the client takes or does not take. It is essential to read all the instructions in the guidance before using this form. This document ensures patient note keeping and client safety.

Intake and Output: Dietary intake and Bowel Function - Click here to download this document

This document assists in keeping patient notes to ensure that the client's food and fluid intake remains sufficient for their health. It is also a vital source of information for the client's output, and medical professionals can be aware of any problems that may arise early to prevent more severe health and behavioral problems.

Appointment Records Form: Booking, preparing for, and keeping to appointments - Click here to download this document

Use this document for any appointment keeping you may have to undertake with your client. It is essential to make notes as to where you are in booking the appointment, who it is with, when and where the appointment is taking place, and any other necessary details, such as dietary restrictions or items to take along to the appointment.

Expenses tracking: Keep track of the client's money you spend - Click here to download this document

Keeping a record of the money spent on a client and the money spent on behalf of a client is crucial to prevent any disputes. It's important to have approval for everything spent, and agreeing on a spending limit can be helpful. Some clients can get upset if they find you've spent money on expensive items where they would have spent far less.

Pressure Injury Management: Prevent sores and tears - Click here to download this document

A pressure sore or ulcer is an injury that can occur on a body part with frequent or constant pressure. An area with less frequent pressure is likely another condition such as a skin tear. Deep tissue injuries like pressure ulcers are often misdiagnosed as superficial skin injuries, such as skin tears. This document assists in tracking and managing these conditions.

Interview Assistance Form: Helping to ensure you know all you need - Click here to download this document

The Interview Assistance Form helps you to remember all the things you might need to know before taking on a job. It's essential to read through and add any additional notes of extra questions you may have at the bottom when talking to the client or their family members.

Other resources

If you're looking for informational resources, you can head to our blogs page under the resources tab. Our blogs are full of information for both you and clients, and you can take in the information for yourself. 

You can go to our blogs page by clicking here