Terms of Service

Thanks for taking a moment to read through these. At the heart of all of them is something simple, we all promise to be honest, fair, and supportive of one another. PrimeCarers exists to help people find great care and build long-lasting working relationships. Most of what makes this work isn't in a contract, it is in how we treat each other day to day.

The legal documents are here to protect everyone when things go wrong, but our aim is to help you avoid ever needing them. If something isn't working, talk to us early. We can usually help you sort out misunderstandings, find a practical solution, or mediate before it becomes a formal issue. Once you're relying on the contract, the relationship has already taken a hit, and we'd much rather help you keep it intact.

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Each one explains a different part of how the platform operates, but together they support one goal: making care better, less expensive and better paid for all involved.