Private carers
See self-employed carers near you with their photos, rates and reviews. Meet the ones you like, then book them directly. We run the ID, right to work and DBS checks, provide the contract, take the payments and arrange insurance for visits booked through us.
3,500+ DBS-checked carers across the UK
Prefer to talk it through? Call 0203 369 3624
Ana R.
4.9· 14 reviews
Joana Osei S.
5.0· 3 reviews
Real carers on PrimeCarers today
Three ways to get a private carer
A private carer means one person, chosen by you, who comes to the home rather than a rota from an office. There are three ways to arrange that, and they differ a lot in who is in charge and where the money goes.
The agency employs the carers and sends whoever is on the rota. Simple to set up, but you rarely choose who comes, and a large share of the fee goes to the office.
£28–£35 an hour
This is the cheapest option on paper. You find them, check them, write the contract, sort insurance and, if they are not self-employed, become an employer with payroll and pension duties.
£16–£18 an hour
You choose from vetted, self-employed carers and meet them first. We do the checks, contract, insurance and payments, and the carer keeps most of what you pay.
£18–£25 an hour, typically £19.47
| Agency | Yourself | PrimeCarers | |
|---|---|---|---|
| You choose the carer | Rarely | ||
| Same carer every time | Depends on the rota | ||
| Enhanced DBS, ID and right to work checked for you | |||
| Contract and insurance | Contract provided; insurance for platform visits, within the policy’s terms | ||
| You avoid becoming an employer | Only if they are self-employed | Carers are self-employed | |
| Help if the carer is ill or leaves | We can help you look for another carer, but cannot promise cover | ||
| Typical hourly cost | £28–£35 | £16–£18 | £18–£25 |
Agencies charge more and pay carers less, because the office sits in between. With a private carer the money mostly reaches the person doing the caring, which is why good carers stay.
Carer takes home about £12
Carer takes home £15.58
Thinking of switching? How to move from agency care to a private carer and private carers vs agency carers.
What a private carer does
Families ask us this more than anything else. Here is where the line usually falls, so you can plan the care around it.
Personal care
Washing, dressing, toileting and continence, done with patience and dignity.
Medication
Prompting and helping with prescribed medicines, including blister packs.
Meals and the house
Cooking, light housework, laundry, shopping and keeping the fridge stocked.
Getting out
Appointments, the shops, a walk, church, seeing friends. Carers can drive you.
Company
A chat, a game of cards, help with the phone. Often the part families value most.
Nights and live-in
Sleeping or waking nights, and full live-in care when visits are not enough.
Clinical tasks need training
Injections, catheters, PEG feeding and similar are nursing tasks. A carer only takes one on if a nurse has trained them and agreed it in writing, and the insurance we arrange does not cover these procedures. We do not check training, so ask the carer and the nurse. In an emergency the carer calls 999.
Moving and handling needs the right kit
Hoists and transfers are fine with the equipment and a carer trained to use it. Lifting someone by hand is not.
Money and decisions stay with the family
Carers do not hold cards, PINs or make decisions on someone’s behalf. Power of attorney stays where it belongs.
Heavy DIY and deep cleaning
A carer keeps the home tidy and safe. Gutters, decorating and end-of-tenancy cleans are a different job.
The full list, including the grey areas: what carers are not allowed to do.
The part people worry about
Hiring a person to come into a family home sounds like it should come with a stack of paperwork. Here is how the arrangement works.
Carers on PrimeCarers are self-employed. No PAYE, no pension duties, no sick pay or holiday pay to arrange. You book the care you want and pay for the care you had.
Can I employ a private carer directly?Every booking sits on our standard contract between you and the carer, with 48 hours’ notice for hourly care and for live-in care before 168 hours have been worked; live-in notice becomes 7 days after that. Booked cancellations remain subject to the contract.
The legal and financial side, explainedVisits booked through PrimeCarers are covered by the carer insurance policy we arrange, within its terms. It does not cover clinical procedures, and tasks such as giving medicines or moving and handling are covered only where the carer has been trained for them. Read the policy before you rely on it.
Private carer insurance guideThe CQC regulates care providers that employ staff. A self-employed carer you have chosen and direct yourself, introduced through a platform like ours, sits outside that, so nobody inspects the care. We check identity, right to work and enhanced DBS, and carers record an online interview; the rest is for you to check with the carer.
Do self-employed carers need CQC registration?What it costs
£19.47/hour
Every carer’s exact price is on their profile before you talk to them, so there is nothing to negotiate in the hallway. Rates vary with experience, location and what the care involves.
How to find one
Some families are talking to a carer the same day. Nobody is rushed; you go at the pace that feels right.
Put in a postcode and see the carers who cover it: photos, experience, rates, reviews and when they are free.
Ask about experience with dementia, driving, pets, whatever matters. Or tell us what you need and we will shortlist for you.
It can be a call, a video chat or a visit to the house. Nothing is booked until you have met them and you feel sure.
The contract, the insurance and the payments all run through us. You can change the schedule at any time, and you only pay for care that happens.
Meet carers on PrimeCarers
Every carer sets their own rate and writes their own profile. Here are a few of the 3,500+ on PrimeCarers.
View profile“It is plain to see that under Ana's care my mother is as happy and comfortable as possible in the circumstances.”
View profile“There was strength in her compassion for my father when he reached his end-of-life stage and as a family we felt he was in safe hands during that extraordinarily difficult time.”
View profile“She never felt like a nanny, more like family - who to this date we sorely miss.”
Before a carer appears
Letting a carer into the home of someone you love takes trust. These are the checks every carer passes before their profile appears; their skills, training and references are for you to ask about.
An enhanced DBS check issued within the last 2 years (or Scottish PVG or Access NI), ID and right-to-work checks, and a recorded online interview, all before a carer appears. We do not check qualifications, training or references: their skills, training and references are for you to check with them.
Visits booked through PrimeCarers are on our standard contract and paid securely online after the care happens, with no cash to hand over. Insurance for platform visits, within the policy’s terms (no clinical procedures).
A UK support team you can call about finding carers, bookings and payments, not a call centre script. The care itself is agreed between you and the carer.
If your carer is unwell or away, call us and we will help you look for another carer. We cannot guarantee cover at short notice, so it is worth having a second carer you have already met.
Reviews
"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her."
Read the full review"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation."
Read the full review"My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres."
Read the full reviewQuestions families ask
A carer you hire directly rather than through a care agency: one person, chosen by you, who comes to the home on the days and times you agree. On PrimeCarers they are self-employed and vetted, and you book them through us so the contract, insurance and payment are handled. More on what a private carer is.
Search with a postcode and you will see carers who cover that area, with photos, experience, rates and reviews. Message the ones you like, interview them for free, and book when you are sure. If you would rather we did the shortlisting, call us on 0203 369 3624. How to find a private carer, step by step.
On PrimeCarers most carers charge between £18 and £25 an hour, typically about £19.47, with our fee included. Agencies usually charge £28–£35 an hour for the same visit. Overnight and live-in care are priced per night and per week. The full cost breakdown.
There is no law that says a self-employed carer must hold one, which is exactly why you should insist on it. Every carer on PrimeCarers has an accepted criminal-record check before they can appear in a search, and Update Service rechecks apply where that route is used. DBS checks for private carers.
You can, but if the carer is not self-employed you take on payroll, pension, holiday and sick pay duties. Carers on PrimeCarers are self-employed, so you book care rather than employ a person, and none of that applies. Can I employ a private carer? and the legal and financial side.
Clinical tasks such as injections or catheter care unless they are trained for them, lifting someone without the right equipment and training, handling money or making decisions on someone’s behalf, and heavy DIY. Everything else in daily life is usually fine to agree between you. The full list.
Visits booked through PrimeCarers are covered by the carer insurance policy we arrange, within its terms. It covers the carer’s public liability for everyday care. It does not cover clinical procedures of any kind (other than prompting or handing over oral medicines), and tasks such as giving medicines or moving and handling are covered only where the carer has been trained for them. Work arranged outside the platform is not covered. Read the policy before you rely on it. Read the insurance information and the guide to private carer insurance.
Registration depends on the actual activity and arrangement, not simply on whether a carer is self-employed. PrimeCarers operates as an introductory and payment service rather than directing the care. In England, check the CQC guidance on personal care; other UK nations have their own regulators. More on registration and self-employed carers.
A private arrangement can suit families who want to choose and book a named carer. A managed agency may suit families who want the provider to organise staffing and cover. Check the individual agreement, including replacement commitments and what happens if cover is unavailable. Private carers vs agency carers.
The standard notice is 48 hours for hourly care and for live-in care before 168 hours have been worked. After 168 hours, live-in care requires 7 days. Different notice terms must be agreed in writing under the contract. Booked visits you cancel are payable under the contract, except for unplanned hospitalisation, illness or another reason agreed with your carer. Your carer may waive some or all of the charge. The team can help you look for alternatives, but availability needs confirmation. Read the agreement and how to handle problems with a carer.
Guides
Thirty-odd guides from families who have done this before, and the questions they wished they had asked sooner.
Real private carers near you, with their rates and reviews. Pick the ones you like and talk to them for free.