PrimeCarers

Private carers

Find a private carer you choose

See self-employed carers near you with their photos, rates and reviews. Meet the ones you like, then book them directly. We run the ID, right to work and DBS checks, provide the contract, take the payments and arrange insurance for visits booked through us.

Free · No obligationEnhanced DBSID and right to workInterviewed onlineYou choose the carer

3,500+ DBS-checked carers across the UK

Prefer to talk it through? Call 0203 369 3624

Ana R.

4.9· 14 reviews

Enhanced DBS£25/hr

Joana Osei S.

5.0· 3 reviews

Enhanced DBS£19/hr
You pick. Interview them for free.

Real carers on PrimeCarers today

DBS-checked carers across the UK
3,500+
typical rate, set by the carer
£19.47/hr
average rating from families
4.8/5
to search, meet and interview
Free

Three ways to get a private carer

Agency, do it yourself, or choose your own carer with the checks done

A private carer means one person, chosen by you, who comes to the home rather than a rota from an office. There are three ways to arrange that, and they differ a lot in who is in charge and where the money goes.

Through an agency

The agency employs the carers and sends whoever is on the rota. Simple to set up, but you rarely choose who comes, and a large share of the fee goes to the office.

£28–£35 an hour

Hire someone yourself

This is the cheapest option on paper. You find them, check them, write the contract, sort insurance and, if they are not self-employed, become an employer with payroll and pension duties.

£16–£18 an hour

A private carer through PrimeCarers

You choose from vetted, self-employed carers and meet them first. We do the checks, contract, insurance and payments, and the carer keeps most of what you pay.

£18–£25 an hour, typically £19.47

AgencyYourselfPrimeCarers
You choose the carerRarely
Same carer every timeDepends on the rota
Enhanced DBS, ID and right to work checked for you
Contract and insuranceContract provided; insurance for platform visits, within the policy’s terms
You avoid becoming an employerOnly if they are self-employedCarers are self-employed
Help if the carer is ill or leavesWe can help you look for another carer, but cannot promise cover
Typical hourly cost£28–£35£16–£18£18–£25

Where your money goes

Agencies charge more and pay carers less, because the office sits in between. With a private carer the money mostly reaches the person doing the caring, which is why good carers stay.

Typical agencyYou pay £28+/hr

Carer takes home about £12

PrimeCarersYou pay £19.47/hr

Carer takes home £15.58

Your carer's payAgency / platform fee

Thinking of switching? How to move from agency care to a private carer and private carers vs agency carers.

What a private carer does

Most of daily life, and a few things that need a nurse

Families ask us this more than anything else. Here is where the line usually falls, so you can plan the care around it.

What they do

  • Personal care

    Washing, dressing, toileting and continence, done with patience and dignity.

  • Medication

    Prompting and helping with prescribed medicines, including blister packs.

  • Meals and the house

    Cooking, light housework, laundry, shopping and keeping the fridge stocked.

  • Getting out

    Appointments, the shops, a walk, church, seeing friends. Carers can drive you.

  • Company

    A chat, a game of cards, help with the phone. Often the part families value most.

  • Nights and live-in

    Sleeping or waking nights, and full live-in care when visits are not enough.

Where the line is

  • Clinical tasks need training

    Injections, catheters, PEG feeding and similar are nursing tasks. A carer only takes one on if a nurse has trained them and agreed it in writing, and the insurance we arrange does not cover these procedures. We do not check training, so ask the carer and the nurse. In an emergency the carer calls 999.

  • Moving and handling needs the right kit

    Hoists and transfers are fine with the equipment and a carer trained to use it. Lifting someone by hand is not.

  • Money and decisions stay with the family

    Carers do not hold cards, PINs or make decisions on someone’s behalf. Power of attorney stays where it belongs.

  • Heavy DIY and deep cleaning

    A carer keeps the home tidy and safe. Gutters, decorating and end-of-tenancy cleans are a different job.

The full list, including the grey areas: what carers are not allowed to do.

The part people worry about

Who employs whom, and who is responsible for what

Hiring a person to come into a family home sounds like it should come with a stack of paperwork. Here is how the arrangement works.

You agree the care with your carer; PrimeCarers checks carers, provides the contract and handles payment.You agree the care togetherYou pay securely, after careCarer is paid, minus our feeYour familySelf-employed carerPrimeCarers

You are not the employer

Carers on PrimeCarers are self-employed. No PAYE, no pension duties, no sick pay or holiday pay to arrange. You book the care you want and pay for the care you had.

Can I employ a private carer directly?

The contract is already written

Every booking sits on our standard contract between you and the carer, with 48 hours’ notice for hourly care and for live-in care before 168 hours have been worked; live-in notice becomes 7 days after that. Booked cancellations remain subject to the contract.

The legal and financial side, explained

Insurance for platform visits

Visits booked through PrimeCarers are covered by the carer insurance policy we arrange, within its terms. It does not cover clinical procedures, and tasks such as giving medicines or moving and handling are covered only where the carer has been trained for them. Read the policy before you rely on it.

Private carer insurance guide

CQC is not part of this

The CQC regulates care providers that employ staff. A self-employed carer you have chosen and direct yourself, introduced through a platform like ours, sits outside that, so nobody inspects the care. We check identity, right to work and enhanced DBS, and carers record an online interview; the rest is for you to check with the carer.

Do self-employed carers need CQC registration?

What it costs

Carers set their own rates. Most sit at about

£19.47/hour

Every carer’s exact price is on their profile before you talk to them, so there is nothing to negotiate in the hallway. Rates vary with experience, location and what the care involves.

  • The carer’s rate, which they set themselves
  • Our fee, already inside the price you see
  • Insurance for platform visits, within the policy’s terms (no clinical procedures)
  • The contract, and secure payment after each visit
  • Enhanced DBS, ID and right-to-work checks before a carer appears
  • A UK support team you can ring about bookings and payments

How to find one

From first search to a carer at the door

Some families are talking to a carer the same day. Nobody is rushed; you go at the pace that feels right.

1

Search near you

Put in a postcode and see the carers who cover it: photos, experience, rates, reviews and when they are free.

2

Message the ones you like

Ask about experience with dementia, driving, pets, whatever matters. Or tell us what you need and we will shortlist for you.

3

Interview for free

It can be a call, a video chat or a visit to the house. Nothing is booked until you have met them and you feel sure.

4

Book, and we handle the paperwork

The contract, the insurance and the payments all run through us. You can change the schedule at any time, and you only pay for care that happens.

Meet carers on PrimeCarers

Real carers, ready to help

Every carer sets their own rate and writes their own profile. Here are a few of the 3,500+ on PrimeCarers.

Photo of carer Ana R.

Ana R.

14 reviews
£25/hr

“It is plain to see that under Ana's care my mother is as happy and comfortable as possible in the circumstances.”

Sarah P., previous client
View profile
Photo of carer Lynnette M.

Lynnette M.

4 reviews
£20/hr

“There was strength in her compassion for my father when he reached his end-of-life stage and as a family we felt he was in safe hands during that extraordinarily difficult time.”

Jane W., previous client
View profile
Photo of carer Catherine O.

Catherine O.

3 reviews
£20/hr

“She never felt like a nanny, more like family - who to this date we sorely miss.”

Safina and Mohammed L., previous client
View profile
Search all 3,500+ carers

Before a carer appears

What we check, and what we don't

Letting a carer into the home of someone you love takes trust. These are the checks every carer passes before their profile appears; their skills, training and references are for you to ask about.

See exactly what we check or call 0203 369 3624

Checks before a carer appears

An enhanced DBS check issued within the last 2 years (or Scottish PVG or Access NI), ID and right-to-work checks, and a recorded online interview, all before a carer appears. We do not check qualifications, training or references: their skills, training and references are for you to check with them.

Contracted and paid online

Visits booked through PrimeCarers are on our standard contract and paid securely online after the care happens, with no cash to hand over. Insurance for platform visits, within the policy’s terms (no clinical procedures).

A real person to talk to

A UK support team you can call about finding carers, bookings and payments, not a call centre script. The care itself is agreed between you and the carer.

Help when plans change

If your carer is unwell or away, call us and we will help you look for another carer. We cannot guarantee cover at short notice, so it is worth having a second carer you have already met.

Reviews

What families say about their carers

Photo of carer Margaret N

Margaret N

"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her."

Read the full review
Photo of carer Julia S

Julia S

"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation."

Read the full review
Photo of carer Andres Felipe C

Andres Felipe C

"My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres."

Read the full review

Read more reviews

Questions families ask

Private carers, answered

A carer you hire directly rather than through a care agency: one person, chosen by you, who comes to the home on the days and times you agree. On PrimeCarers they are self-employed and vetted, and you book them through us so the contract, insurance and payment are handled. More on what a private carer is.

Search with a postcode and you will see carers who cover that area, with photos, experience, rates and reviews. Message the ones you like, interview them for free, and book when you are sure. If you would rather we did the shortlisting, call us on 0203 369 3624. How to find a private carer, step by step.

On PrimeCarers most carers charge between £18 and £25 an hour, typically about £19.47, with our fee included. Agencies usually charge £28–£35 an hour for the same visit. Overnight and live-in care are priced per night and per week. The full cost breakdown.

There is no law that says a self-employed carer must hold one, which is exactly why you should insist on it. Every carer on PrimeCarers has an accepted criminal-record check before they can appear in a search, and Update Service rechecks apply where that route is used. DBS checks for private carers.

You can, but if the carer is not self-employed you take on payroll, pension, holiday and sick pay duties. Carers on PrimeCarers are self-employed, so you book care rather than employ a person, and none of that applies. Can I employ a private carer? and the legal and financial side.

Clinical tasks such as injections or catheter care unless they are trained for them, lifting someone without the right equipment and training, handling money or making decisions on someone’s behalf, and heavy DIY. Everything else in daily life is usually fine to agree between you. The full list.

Visits booked through PrimeCarers are covered by the carer insurance policy we arrange, within its terms. It covers the carer’s public liability for everyday care. It does not cover clinical procedures of any kind (other than prompting or handing over oral medicines), and tasks such as giving medicines or moving and handling are covered only where the carer has been trained for them. Work arranged outside the platform is not covered. Read the policy before you rely on it. Read the insurance information and the guide to private carer insurance.

Registration depends on the actual activity and arrangement, not simply on whether a carer is self-employed. PrimeCarers operates as an introductory and payment service rather than directing the care. In England, check the CQC guidance on personal care; other UK nations have their own regulators. More on registration and self-employed carers.

A private arrangement can suit families who want to choose and book a named carer. A managed agency may suit families who want the provider to organise staffing and cover. Check the individual agreement, including replacement commitments and what happens if cover is unavailable. Private carers vs agency carers.

The standard notice is 48 hours for hourly care and for live-in care before 168 hours have been worked. After 168 hours, live-in care requires 7 days. Different notice terms must be agreed in writing under the contract. Booked visits you cancel are payable under the contract, except for unplanned hospitalisation, illness or another reason agreed with your carer. Your carer may waive some or all of the charge. The team can help you look for alternatives, but availability needs confirmation. Read the agreement and how to handle problems with a carer.

Guides

Everything we have written about private carers

Thirty-odd guides from families who have done this before, and the questions they wished they had asked sooner.

See who could be caring for them next week

Real private carers near you, with their rates and reviews. Pick the ones you like and talk to them for free.

Free to searchInterview before you decideChecked before they appearInsurance for platform visits, within the policy’s termsNo employer paperwork