The short answer
- £18 to £25 an hour, fee includedThat is the range private carers advertise on PrimeCarers, and about £20 an hour is typical. Each carer sets their own rate; we do not set it for them.
- An agency charges £28 to £35 for the same hourThe carer sees a fraction of that. The rest pays for the agency’s rota, offices, cover and margin, which is the main reason a private carer costs less.
- Nights from £130, live-in from £1,050 a weekA sleeping night is £130 to £145 and a waking night £150 to £160. Live-in care is priced by the week, typically £1,120.
- Bank holidays are one and a half times the rateThat is in the contract, and Christmas Day is double. Travel is only charged if you agree it in advance and in writing. Nothing else is added unless you have agreed it.
Figures are the advertised rates of carers on PrimeCarers, updated from the platform, with our fee already included. Agency prices are the typical UK range for the same care. Nothing here is a quote; the carer you choose sets the rate.
What your week costs
Pick the kind of care and see the week and the month
The hourly rate is only half of the sum. The other half is how much care you need, and that is the part families find hardest to put a number on. Choose the kind of care, set the hours or the nights, and the estimator prices the same week three ways.
What kind of care
Washing, dressing, meals, medication, the shopping. Visits from one hour, booked in half hours after that.
About 2 hours a day if the visits are spread over all seven days. Visits are one hour at least, then booked in half hours.
The same hours, side by side
- A carer on PrimeCarers
- £252 to £350
- A care agency
- £392 to £490
- A carer you find and check yourself
- £224 to £252
PrimeCarers figures are what carers advertise with our fee included. Agency figures are the typical UK range for the same care. Finding somebody yourself is cheaper an hour, and the checks, the contract and the cover are then yours to arrange.
Hourly visits on PrimeCarers, a week
£280
£252 to £350 depending on the carer you choose
The same care from an agency
£392 to £490
About £112 more a week at the bottom of the agency range.
No booking fee and no minimum term. The carer sets the rate, and our fee is already inside it.
See hourly visits carers near youA guide, not a quote. Monthly figures are the weekly cost times 52 divided by 12, so a five-week month does not catch you out. Bank holidays are one and a half times the normal rate and are not included here. The full hourly cost guide.
If you are not sure how many hours to put in, build the week from tasks rather than from a feeling. Forty minutes of washing and dressing plus twenty minutes for breakfast and tablets is an hour every morning, which is seven hours a week. How many visits a week your parent needs works that out from a tick list. Past about 35 hours a week the sums start to favour live-in care, which is why the estimator flags it.
What carers charge today
What private carers on PrimeCarers are advertising right now
Most guides give a range and stop there. Every carer on the platform publishes their own hourly rate, so here is the whole spread, updated from the platform, rather than one number from a survey.
- £15 an hour7%
- £16 an hour2%
- £17 an hour3%
- £18 an hour29%
- £19 an hour20%
- £20 an hour20%
- £21 an hour5%
- £22 an hour5%
- £23 an hour1%
- £24 an hour1%
- £25 an hour6%
Live from the platform, updated today. Rates are what the carer charges you with our fee already included, before any weekend or bank holiday uplift.
£20.11
Average advertised hourly rate
Across every hourly carer on the platform, our fee included.
70%
Charge between £18 and £20
The band most families end up booking in.
£18.43
Average rate for a long shift
Six hours or more in one visit, where carers advertise less per hour.
Read the chart as a market rather than a price list. There is a thick band in the middle where most carers sit, a smaller group below it who are newer to the platform or offer companionship rather than personal care, and a group above it made up of experienced carers, specialists in dementia or complex needs, and carers in the more expensive parts of the country. Families almost always book from the middle. The ones paying at the top are usually paying for a particular skill, not a better person.
The average on that chart has moved since this guide was first written. In 2023 the average advertised hourly rate on the platform was £18.08. Carers' rates have risen with the cost of living since, as they have everywhere in care, and the live figure above is the one to plan around.
What is inside the rate
Where the money goes on each route
An hour of care can cost a family anywhere from £16 to £35 depending on who arranges it, and the carer doing the work may be paid about the same either way. The difference is what sits between you and the carer.
| An hour | Who sets the rate | What the price pays for | What is left to you | |
|---|---|---|---|---|
| A private carer on PrimeCarers | £18 to £25, fee included | The carer, on their own profile | The carer’s rate, plus our fee for the checks, the contract, the payments and insurance cover while the carer works | Choosing the carer, agreeing the visits, and asking about skills and training |
| A care agency | £28 to £35 | The agency | The carer’s wage, then the rota, the office, guaranteed cover, CQC registration and the agency’s margin | Very little, including the choice of who comes to the door |
| A carer you find and check yourself | £16 to £18, often | The two of you | The carer’s rate and nothing else | The DBS, identity and right-to-work checks, the contract, the insurance question, paying them, and cover when they are ill |
A private carer on PrimeCarers
- An hour
- £18 to £25, fee included
- Who sets the rate
- The carer, on their own profile
- What the price pays for
- The carer’s rate, plus our fee for the checks, the contract, the payments and insurance cover while the carer works
- What is left to you
- Choosing the carer, agreeing the visits, and asking about skills and training
A care agency
- An hour
- £28 to £35
- Who sets the rate
- The agency
- What the price pays for
- The carer’s wage, then the rota, the office, guaranteed cover, CQC registration and the agency’s margin
- What is left to you
- Very little, including the choice of who comes to the door
A carer you find and check yourself
- An hour
- £16 to £18, often
- Who sets the rate
- The two of you
- What the price pays for
- The carer’s rate and nothing else
- What is left to you
- The DBS, identity and right-to-work checks, the contract, the insurance question, paying them, and cover when they are ill
Agency prices are the typical UK range for hourly home care. The direct-hire figure is what families commonly agree when they find somebody through an advert or word of mouth.
A private carer is cheaper than an agency for one reason: nobody in the middle is taking a cut of every hour. The carer is self-employed, sets their own rate and keeps it, less our fee, which is already inside the price you see. What you take on in return is the choosing. You read profiles, rates and reviews, speak to two or three carers, and agree the visits with the one you like. We check identity, right to work and an enhanced DBS, interview every carer online before their profile appears, and keep monitoring the DBS for as long as they work. Their skills and training are for you to ask about, and how we check carers sets out exactly where that line sits.
Finding a carer yourself is cheaper again on paper, by a few pounds an hour. Against that, put the certificates to chase, the contract to write, the insurance to ask about, and the fortnight when your carer is on holiday and nobody has arranged cover. If you set their hours, direct how the work is done and provide the equipment, HMRC may also treat the carer as your employee, with PAYE, holiday pay and pension duties attached. Can I employ a private carer? explains where that line falls, and agency or private carer sets the three routes side by side.
Nights, live-in and company
What each kind of private care costs
Private carers price different work in different units. Visits are by the hour, nights are by the night, and live-in care is by the week. Here is the whole rate card, with the agency figure alongside each line.
| On PrimeCarers, fee included | Most families pay | Through an agency | |
|---|---|---|---|
| Companionship visit | £15 to £20 an hour | about £18 | £28 to £35 an hour |
| Hourly visit (personal care) | £18 to £25 an hour | about £20 | £28 to £35 an hour |
| Long shift (six hours or more) | about £18 an hour | lower per hour than short visits | £28 to £35 an hour |
| Sleeping night | £130 to £145 a night | about £130 | from £150 a night |
| Waking night | £150 to £160 a night | about £150 | up to £240 a night |
| Live-in care | £1,050 to £1,400+ a week | about £1,120 | about £1,400 a week and up |
Companionship visit
- On PrimeCarers, fee included
- £15 to £20 an hour
- Most families pay
- about £18
- Through an agency
- £28 to £35 an hour
Hourly visit (personal care)
- On PrimeCarers, fee included
- £18 to £25 an hour
- Most families pay
- about £20
- Through an agency
- £28 to £35 an hour
Long shift (six hours or more)
- On PrimeCarers, fee included
- about £18 an hour
- Most families pay
- lower per hour than short visits
- Through an agency
- £28 to £35 an hour
Sleeping night
- On PrimeCarers, fee included
- £130 to £145 a night
- Most families pay
- about £130
- Through an agency
- from £150 a night
Waking night
- On PrimeCarers, fee included
- £150 to £160 a night
- Most families pay
- about £150
- Through an agency
- up to £240 a night
Live-in care
- On PrimeCarers, fee included
- £1,050 to £1,400+ a week
- Most families pay
- about £1,120
- Through an agency
- about £1,400 a week and up
Nights are usually ten to twelve hours. A sleeping night means the carer sleeps in a spare room and gets up once or twice; a waking night means they stay awake. Live-in care includes the sleeping night. Complex live-in care, for example advanced dementia with hoisting, runs from £1,260 a week.
Companionship sits at the bottom of the card because the work is company, a walk, a meal together and help with the post rather than personal care, and carers price it that way. What a companion carer costs covers it in more detail. Nights are the line that surprises families most, in both directions. A sleeping night at £130 works out at about £12 an hour across an eleven-hour night, which is far less than the hourly rate, because most of the night is spent asleep. A waking night costs more because the carer is working the whole time. Do night carers sleep? explains the difference, and the cost of night care has the live night averages.
Live-in care is where the per-hour way of thinking stops being useful. One carer in the house from £1,050 a week, typically £1,120, is about £160 a day for a carer who is there for the morning, the meals, the evening and the night. That is why the estimator points at live-in once the hours pass 35 a week. For a couple, one carer looking after both of them is about £1,350 a week, against roughly £2,320 for two care home places. The cost of live-in care and is live-in care cheaper than a care home? do those sums in full.
What moves the rate
Six things that change what a private carer charges
Two carers on the same street can advertise different rates and both be right. These are the six factors behind almost every difference you will see.
Where you live
How long each visit is
What the care involves
The carer’s experience
Nights and weekends
Notice
The one families ask about most is complexity. A carer who can use a hoist, manage a PEG feed or support somebody in the later stages of dementia has trained for it and is in demand, and their rate reflects that. It is worth paying, because the alternative is a carer who cannot do the task safely. If the visit is company, a meal and a bit of housework, you do not need the top of the range, and plenty of warm and capable carers advertise at the bottom of it.
Location moves the rate less than most people expect. Agencies charge a clear London premium; private carers price against the carers they compete with locally, and on the platform the spread between areas is under a pound an hour. What does change from place to place is choice. In a city you might have thirty carers within a few miles and can be particular about experience, languages and hours. In a village you may have three, and the sensible move is to book the one who suits you before another family does. Every town and city page publishes its own local average.
What can sit on top
Costs that can be added to the hourly rate, and the rule for each
The hourly rate is what most weeks cost and nothing more. A handful of things can be added, and each has a rule in the client and carer contract, so you can see them coming.
| When it applies | How much | The rule | |
|---|---|---|---|
| Bank holidays | Any visit on a bank holiday | 1.5 times the carer’s normal rate, so an hour at £20 is £30 | In the contract, not optional |
| Christmas Day | Visits on 25 December | 2 times the normal rate, so £40 for a £20 hour | In the contract, not optional |
| Weekends and evenings | If the carer applies an uplift | Whatever the carer’s profile says, before you book | Carer’s choice, shown up front |
| Travel and mileage | Only if you have agreed it in advance, in writing | Usually the HMRC rate of 55p a mile when the carer drives your relative in their own car | Not charged unless agreed |
| Out-of-pocket expenses | Shopping, tickets, entry for outings | At cost, with receipts, and only where you agreed it beforehand | Agree first, then receipts |
| A live-in carer’s meals and room | Live-in care only | A room of their own and food from the household shop, roughly £5 to £10 a day | Part of the arrangement |
| A visit you cancel | Cancelled by you, other than for unplanned hospitalisation or illness | The visit is payable in full unless the carer agrees otherwise, and the carer may waive it | In the contract; we charge nothing ourselves |
Bank holidays
- When it applies
- Any visit on a bank holiday
- How much
- 1.5 times the carer’s normal rate, so an hour at £20 is £30
- The rule
- In the contract, not optional
Christmas Day
- When it applies
- Visits on 25 December
- How much
- 2 times the normal rate, so £40 for a £20 hour
- The rule
- In the contract, not optional
Weekends and evenings
- When it applies
- If the carer applies an uplift
- How much
- Whatever the carer’s profile says, before you book
- The rule
- Carer’s choice, shown up front
Travel and mileage
- When it applies
- Only if you have agreed it in advance, in writing
- How much
- Usually the HMRC rate of 55p a mile when the carer drives your relative in their own car
- The rule
- Not charged unless agreed
Out-of-pocket expenses
- When it applies
- Shopping, tickets, entry for outings
- How much
- At cost, with receipts, and only where you agreed it beforehand
- The rule
- Agree first, then receipts
A live-in carer’s meals and room
- When it applies
- Live-in care only
- How much
- A room of their own and food from the household shop, roughly £5 to £10 a day
- The rule
- Part of the arrangement
A visit you cancel
- When it applies
- Cancelled by you, other than for unplanned hospitalisation or illness
- How much
- The visit is payable in full unless the carer agrees otherwise, and the carer may waive it
- The rule
- In the contract; we charge nothing ourselves
These are the terms of the client and carer contract on PrimeCarers. PrimeCarers does not set or control the commercial terms between a client and a carer; the contract records what the two of you have agreed.
Two of these catch families out. The first is bank holidays, which are charged at one and a half times the carer's normal rate and Christmas Day at double. That is contractual rather than a carer's preference, and it is worth knowing before you plan cover for the Easter weekend. Weekend, evening and bank holiday rates sets out how the uplifts work. The second is a visit you cancel. Unless it is because of unplanned hospitalisation or illness, or the carer agrees to another reason, a cancelled visit is payable in full, because the carer kept that hour for you and turned other work away. We charge nothing ourselves for a cancellation, and carers can and often do waive it, but it is their decision. Cancellations and late-running visits explains the 48 hours' notice that applies to hourly care.
Travel goes the other way: it is not charged at all unless you have agreed it in advance and in writing, including the rate and when it applies. Most carers include getting to your house in their rate. Where a carer drives your relative to appointments or the shops in their own car, the usual arrangement is the HMRC rate of 55p a mile, agreed beforehand. For live-in care, the extras are practical rather than financial: a room of their own, and meals from the household shop, which most families budget at £5 to £10 a day.
Making it affordable
How families bring the cost down without cutting the care
Most families paying privately are entitled to something and never claim it, and a lot of the rest is in how the week is arranged. These are the things that make a real difference to the bill.
Some private health or long-term care policies pay towards care at home, so if your relative holds one it is worth reading the policy before you assume it does not. Funding care walks through the routes in the order to try them, and the different types of care funding explains who pays what.
£5,824
The difference over a year between 14 hours a week with a private carer on PrimeCarers at £20 an hour and the same hours from an agency at £28.
PrimeCarers rates, September 2026, our fee included. The agency figure is the bottom of the typical UK range.
The saving on its own is not the point. What matters is what the same money buys instead: more hours, or a carer who stays for two years rather than two months. Families who move from an agency to a private carer usually keep the bill the same and add a lunch call, and that extra visit is often what keeps somebody in their own home for another year.
Questions
Questions families ask about private carer costs
Between £18 and £25 an hour for a private carer booked through PrimeCarers, with our fee already included, and about £20 an hour is typical. Companionship visits are a little less, at £15 to £20. A care agency charges £28 to £35 an hour for the same visit. The carer sets their own rate, and it is shown on their profile before you speak to anyone.
The live average is shown on this page and updated from the platform; it sits at about £20 an hour. In 2023 the average advertised rate on PrimeCarers was £18.08, and rates have risen with the cost of living since. Long shifts of six hours or more are advertised lower, at about £18 an hour.
Because there is no agency in the middle taking a cut of every hour. A self-employed carer sets their own rate and keeps it, less our fee, which is already inside the price you see. An agency's rate also has to pay for its rota, its office, guaranteed cover and its margin. You take on the job of choosing the carer and agreeing the visits, and we do the identity, right-to-work and enhanced DBS checks, the online interview, the contract and the payments. Agency or private carer compares the two properly.
A sleeping night, where the carer sleeps in a spare room and gets up if needed, is £130 to £145 on PrimeCarers. A waking night, where the carer stays awake, is £150 to £160. Agencies charge from £150 a night for a sleeping night and up to £240 for a waking one. The cost of night care has the detail.
From £1,050 a week on PrimeCarers, and typically about £1,120, which works out at about £160 a day for a carer who is in the house day and night. Complex live-in care runs from £1,260 a week. Agencies charge about £1,400 a week and up. The cost of live-in care explains what is included.
Bank holidays are charged at one and a half times the carer's normal rate, and Christmas Day at double; that is in the client and carer contract. Weekends and evenings carry no contractual uplift. Some carers add one, and where they do it is shown on their profile before you book. Weekend, evening and bank holiday rates explains what is usual.
Not unless you have agreed it in advance and in writing, including the rate and when it applies. Most carers include getting to your house in their hourly rate. Where a carer drives your relative in their own car, to appointments or the shops, the usual arrangement is the HMRC rate of 55p a mile, agreed beforehand.
Under the contract a visit the client cancels is payable in full, unless the reason is unplanned hospitalisation or illness, or another reason the carer agrees to. The carer may waive part or all of it, and many do. PrimeCarers charges nothing itself for a cancellation. Hourly care runs on 48 hours' notice, so a change to the regular pattern given in good time costs nothing. Cancellations and late-running visits has the detail.
No. The rate on a carer's profile is the rate you pay, and our fee is already inside it. There is no booking fee, no minimum term and no agency mark-up. The only things that can be added are the ones on this page: bank holidays, any weekend uplift the carer shows on their profile, and travel or expenses you have agreed in advance.
It can. After a free care needs assessment, a financial assessment decides who pays: in England, savings above £23,250 mean you pay the full cost, and below that the council contributes on a sliding scale. If the council agrees to fund care, you can ask for a direct payment and spend it on a private carer of your choosing. Attendance Allowance is separate and is not means-tested. How care funding works.
