Care by condition
If there is a diagnosis, start here
Care follows from what the person needs, and what they need often follows from a condition. Each page below maps one condition to the care: what changes, what a carer does day to day, when needs move on, and which kind of care fits.
3,500+ DBS-checked carers, each profile listing the conditions the carer says they have worked with
Care by condition
Ten conditions, and what a carer does for each
Each page maps the condition to the care: what changes, what a carer does day to day, when needs move on, and which kind of care fits.
How to use these pages
The condition tells you what changes. The person tells you how much help.
Two people with the same diagnosis can need very different care. The pages here cover the first half; the three-question picker and the elderly care hub cover the second.
Start with the diagnosis
If there is one, the condition page tells you what tends to change and when, which is the first thing to understand before you decide anything.
Then the amount of help
How much of the day, and whether nights are a problem. Three questions on the home care page turn that into a type of care and a price.
Then the person
Every carer on PrimeCarers lists the conditions they have experience with. You can search your postcode, read the profiles, and interview the ones you like for free.
How it works
From “something has to change” to a carer at the door
No assessment visits, no waiting list. Some families are talking to a carer the same day.
Search your postcode
See the carers who cover it, with photos, rates, experience and reviews. Filter by hourly, live-in or overnight.
Talk to the ones you like
Message them directly, or tell us what you need and we can suggest some carers to look at. The choice is always yours.
Meet before deciding
A call, a video chat or a visit, free and before anything is booked. A lot of families have a good idea within the first ten minutes.
Book, and change it as needs change
The contract and payment run through us, and visits booked here are covered by the carer insurance policy we arrange, within its terms. You can add visits, add nights, or move to live-in care as things change, and you only pay for care that happens.
Before a carer appears
What we check, and what we don't
Letting a carer into the home of someone you love takes trust. These are the checks every carer passes before their profile appears; their skills, training and references are for you to ask about.
Checks before a carer appears
An enhanced DBS check issued within the last 2 years (or Scottish PVG or Access NI), ID and right-to-work checks, and a recorded online interview, all before a carer appears. We do not check qualifications, training or references: their skills, training and references are for you to check with them.
Contracted and paid online
Visits booked through PrimeCarers are on our standard contract and paid securely online after the care happens, with no cash to hand over. Insurance for platform visits, within the policy’s terms (no clinical procedures).
A real person to talk to
A UK support team you can call about finding carers, bookings and payments, not a call centre script. The care itself is agreed between you and the carer.
Help when plans change
If your carer is unwell or away, call us and we will help you look for another carer. We cannot guarantee cover at short notice, so it is worth having a second carer you have already met.
Carers who know the condition, chosen by you
Search your postcode, read what each carer has experience with, and talk to the ones you like for free.