Home care24-hour care

24-hour care at home: the ways to cover day and night, and what each costs

Twenty-four hour care at home means somebody is in the house at every hour of the day and night. In its simplest form that is one live-in carer who sleeps there, from £1,050 a week on PrimeCarers. When your relative needs somebody awake through the night, it takes a second carer, and the cost roughly doubles. This page sets out the five ways to cover the day and the night, what each costs, and how to tell which one your relative needs.

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By James Bowdler, founder of PrimeCarers  ·  Updated October 2026  ·  21 min read · See the five arrangements

Part of our guide to 24-hour care.

What it means

What people mean when they say 24-hour care at home

The phrase is used by hospital discharge teams, care companies and families, and they do not always mean the same arrangement. Settling the words first explains why the prices you have been quoted can look so far apart.

Twenty-four hour care means there is somebody in your relative's home at every hour, so they are never left alone. It does not say whether that person is awake at three in the morning or asleep down the landing, and it does not say how many people are involved. Those two details move the weekly cost from about £1,120 to more than £2,688, so it is worth asking about both whenever somebody quotes you for 24-hour care.

The words you will hear

24-hour care
Any arrangement that keeps somebody in the home day and night. On its own it does not say whether anybody stays awake overnight.
Live-in care
One self-employed carer living in the home with a room of their own. They are there through the day, take a break, and sleep in the house at night.
Sleeping night
A carer sleeps in the house and gets up if called. A live-in week assumes no more than one or two short wakings.
Waking night
A carer stays awake all night, checking, turning, changing and settling your relative. It is charged by the night.
Shift rota
Several carers covering the day and the night in long shifts, with nobody living in.

This page starts from live-in care, the simplest of the arrangements and the least expensive. It is one arrangement within care at home, alongside hourly visits and overnight care, and what the care words mean explains the wider vocabulary if the discharge letter used terms you have not met before.

The five arrangements

Five ways to cover the day and the night, from one carer to a team

Each of these keeps somebody with your relative around the clock. They differ in how many carers are involved, whether anybody is awake at night, and what the week costs. The first is the simplest, and each step after it adds cover and cost.

  1. One live-in carer, sleeping at night

    By day
    The live-in carer, with a break of about two hours that somebody else covers
    At night
    The same carer, asleep in their own room and getting up once or twice if needed

    £1,050 to £1,400 a week, about £1,120 typically

    When it fits
    Your relative needs help through the day but settles at night, and there is a spare room. Two carers can take this in turns, a week or a fortnight each, at the same weekly rate.
    What to watch for
    Somebody has to be there during the carer's break. If nobody in the family can, an hourly carer for those hours adds about £252 to £350 a week.
  2. A live-in carer and a waking night carer

    By day
    The live-in carer, who then goes to bed properly
    At night
    A second carer who arrives in the evening and stays awake until morning

    about £2,156 a week with seven waking nights

    When it fits
    The days are manageable for one person, but your relative is up three or more times a night, wanders, or needs turning or medication in the small hours.
    What to watch for
    Two carers, two rates and a handover every evening. Fewer waking nights cost less, so price the nights you need rather than seven by default.
  3. Two live-in carers in the house together

    By day
    Two carers, so two people are there for every transfer
    At night
    The two carers share the night between them, one resting while the other is up

    about £2,240 a week, two live-in rates

    When it fits
    Your relative needs two people to move them safely several times a day, and needs somebody at night as well.
    What to watch for
    It needs two spare rooms. Ask both carers how they would divide the night before you agree it, since this is less common than the arrangements above.
  4. Carers on shifts, with nobody living in

    By day
    Day carers working long shifts, about 13 hours between them
    At night
    A waking night carer every night

    about £2,688 to £2,758 a week

    When it fits
    There is no spare room, or the family wants somebody awake at every hour without anybody living in the house.
    What to watch for
    The most expensive of the five for ordinary care, and the most faces in a week. Somebody has to hold the rota and find cover when a shift is dropped.
  5. A complex 24-hour care team

    By day
    Carers trained by the nursing team on the specific healthcare tasks your relative needs
    At night
    A trained carer awake, either beside a live-in carer or on a rota

    from about £2,376 a week with waking nights; one complex live-in carer is £1,260 to £1,750

    When it fits
    Health needs that a nurse has to train and sign off each carer for, such as a feeding tube or a tracheostomy.
    What to watch for
    Every carer on the rota needs their own sign-off, so cover for illness and holidays is the hardest part to arrange.

    How a 24-hour complex care team works

Weekly figures are what families pay carers on PrimeCarers, with our fee included. Each carer sets their own rate, so none of this is a quote. The shift row prices a 13-hour day at £18 an hour, the rate carers advertise for shifts of six hours or more, and a waking night at £150 to £160.

The jump between the first rung and the second is the decision that matters most for the budget. One live-in carer can look after somebody who settles at night, because they get a night's sleep and are ready to work the next morning. Once your relative needs them three or four times a night, most nights, that carer is working the day and the night, and it cannot go on for long. A second carer awake through the night costs about £1,036 a week on top of the live-in rate, and live-in care or 24-hour care goes through the signs that one carer is no longer enough.

Not every family needs every night covered. If your relative has two or three bad nights a week, a waking night carer on those nights alone costs much less than seven, and the rota and cost of seven nights a week shows how the figure builds up night by night. Families who can manage the days themselves sometimes start with nights only, which is about £1,050 to £1,120 a week for seven waking nights.

The full set of weekly, monthly and yearly figures for each arrangement, with what to budget on top, is in what 24-hour care at home costs. For care that involves a feeding tube, suction, or anything a nurse has to train carers on, 24-hour complex care teams covers the fifth rung in detail.

Judging from the nights

Which arrangement your relative needs is decided by the nights

The days are less likely to decide it, because one carer can manage a full day of ordinary care. What happens after your relative goes to bed is what tells you whether one person is enough. Before you choose, keep a note for a week of every time they needed somebody overnight, what for, and how long it took.

Go through these and see which rung keeps coming up

0 of 7 ticked

Sleep and waking

Care that has to happen at night

Moving and the house

If your relative has dementia and the evenings and nights are getting harder, 24-hour dementia care at home covers when that point is reached and how families arrange it, and what sundowning is explains why late afternoon and evening can be the hardest hours. For the night itself, waking night or sleeping night explains where the line between the two falls, and falls and toilet trips at night covers the most common reason families first add a night carer.

Why one carer is not enough

Why one carer cannot be on duty for twenty-four hours

Families ask this early, sometimes because somebody in the family has been doing exactly that for months. A carer who is up through the night and on duty through the day cannot stay safe for long, because tiredness makes mistakes with medication, lifting and driving more likely.

A proper night of sleep

A live-in rate assumes the carer sleeps, with no more than one or two short wakings. Once the nights are broken most nights, a second carer is needed for the nights.

Every night

A break each day

A live-in carer typically takes about two hours off during the day. Somebody else has to be with your relative for that time, whether that is family, a neighbour or an hourly carer.

About two hours

Time off across the year

Live-in carers work in stays, such as a week or a fortnight at a time. A second carer, or a relief carer, covers the weeks they are away.

Weeks away

Cover when they are ill

A plan for the day a carer cannot come is worth agreeing at the start. A second carer who already knows your relative is the easiest cover to arrange.

At short notice

Carers on PrimeCarers are self-employed. The client contract leaves rest breaks for the carer to manage, and says that for live-in care the carer should have opportunities for rest, at times the two of you can agree. If suitable times are proving difficult, the contract expects you and the carer to talk about changing the schedule rather than for the carer to go without. The live-in carer's daily break and how many hours a live-in carer works cover what a normal day looks like, and what live-in carers are entitled to lists what is worth agreeing before the first week.

If you employ somebody yourself rather than booking a self-employed carer, you take on an employer's duties, including the legal rest breaks for workers: 11 hours of rest between working days and a weekly rest period. Employing a carer: the legal and financial side sets out what else comes with that.

Against a care home

How 24-hour care at home compares with a care home on cost

A care home is the other way to have somebody available at every hour, so it belongs in the comparison. One live-in carer costs about the same as a residential care home place. Somebody awake every night costs more than a nursing home.

A week of round-the-clock care, compared
  1. One live-in carer£1,120On PrimeCarers, our fee included. The carer sleeps at night.
  2. Care home place£1,160A typical residential place. Room, meals and heating are inside the fee.
  3. Nursing home place£1,410A place with registered nurses on site.
  4. Live-in and waking nights£2,156Somebody awake every night of the week.
  5. Shift rota£2,758Somebody awake at every hour, nobody living in.

PrimeCarers advertised rates with our fee included, and typical care home fees, October 2026. Care home figures are not our prices.

A care home fee includes the room, the food, the heating and the laundry, and when your relative stays at home those bills stay with them, so add them back before you call the first bar cheaper. Over a year the gap between the rungs grows large: one live-in carer is about £4,853 a month, and a live-in carer with waking nights is about £9,343.

Families choose home for reasons that do not show on a bar chart: their own bed, one or two familiar faces, a husband or wife still in the same house, a dog that can stay. Those reasons are allowed to count, as long as you have seen the figures first. For a couple the comparison shifts, because one live-in carer for two people costs about £1,350 a week, against two care home places; live-in care for couples covers how that works. Is live-in care cheaper than a care home? works the comparison through in full, and when home care stops being enough is a fair read if the nights are becoming more than any arrangement at home can hold.

Help with paying

Who might help pay for 24-hour care at home

These figures are large, and nobody should pay them from savings without checking the routes below first. Some are not means-tested, and you can start them while you are still deciding which arrangement to choose.

  1. 1

    Claim Attendance Allowance at the higher rate

    Not means-tested
    For people over State Pension age. The higher rate, £114.60 a week in 2026/27, is for help or supervision throughout both the day and the night. The lower rate, £76.70, is for help during the day or supervision at night. Savings and income make no difference.
  2. 2

    Ask for an NHS Continuing Healthcare checklist

    Not means-tested
    Where the main need is a health need, the NHS can fund the whole package, including care in your relative's own home. Ask the GP, the district nurse or the hospital discharge team for the checklist.
  3. 3

    Ask the council for a needs assessment

    Free, and anyone can ask
    A social worker looks at what your relative needs. A financial assessment follows, and in England the upper capital limit is £23,250. The value of the home is ignored while your relative lives in it.
  4. 4

    If the council contributes, ask for direct payments

    So you choose the carer
    The council pays its contribution to you rather than arranging a care company itself, so you can choose the carer and keep the same one.
  5. 5

    Ask for a carer's assessment for yourself

    Free, over 18
    If you have been doing the nights, the council can assess what would help you, separately from your relative's own needs.

Attendance Allowance is the quickest step and the one worth starting today, because it is not tied to any arrangement. Describe your relative's nights as they are on a bad week, not a good one; the gov.uk page on what you will get sets out both rates. NHS Continuing Healthcare is for people whose needs are mainly health needs, and it can be provided at home. You can ask the council for a needs assessment online. During the assessment, describe the nights in detail and ask how the council would cover them.

Our guide to the different types of care funding puts every route in one place, and how to privately fund care covers paying for it yourselves.

Setting it up

How to set up 24-hour care at home on PrimeCarers

PrimeCarers is an introductory service, not a care agency. You search for self-employed carers near your relative, read their profiles, rates and reviews, and talk to them before agreeing anything. This is a sensible order to do it in.

  1. Day 1

    Write down the day and the night

    Note what your relative needs help with through the day, and every time they needed somebody overnight in the last week. That tells you which rung you are on, and it is what you will send to carers.

  2. Day 1 to 3

    Search live-in carers near them

    Search by postcode and read profiles, weekly rates and reviews. If you need waking nights as well, search overnight carers too, since they are a separate search.

  3. This week

    Talk to two or three carers

    Message them with your notes. Ask about the nights, how they take their break, the stay length they work, and who covers if they are ill.

  4. Before day one

    Agree the rota and the cover in writing

    Agree the break, the stay length, the handover day and the bank holiday rates. Read the client contract once, so the notice and cancellation terms are not a surprise.

  5. Week 1

    Start, then adjust

    Add waking nights on the nights that turn out to be hard, rather than seven from the start, and review after a fortnight.

Every carer on PrimeCarers has had an ID check, a right to work check and an enhanced DBS check issued within the last two years (PVG in Scotland, Access NI in Northern Ireland), and has been interviewed online. Separately, carers are insured while they work. We do not check qualifications, training or references. Reviews from PrimeCarers bookings and references a carer has collected from past families can both appear on a profile, and neither is verified by us, so ask each carer about their experience and training yourself. How should I interview live-in carers? has the questions worth asking.

Waking night carers are found through a separate search from live-in carers. Overnight care explains how night carers work and what they charge, and night care so the family carer can sleep is worth reading if you have been covering the nights yourself. A night carer who works alongside a live-in carer needs to know the evening routine, where the notes are kept and what the live-in carer wants to hear about in the morning, so introduce them to each other before the first night.

When two or more carers share the week, somebody has to hold the rota. Live-in care rotas sets out the cycles families use and what a handover day needs, and how many carers a rota needs does the arithmetic. If you would like help with it, the optional managed service adds 5% to the rate for monthly reviews and help with scheduling, and Fully Managed, for live-in care only, adds 10%. If care has to start within days, emergency live-in care covers what to do first.

Questions

Questions families ask about 24-hour care at home

It depends on whether anybody needs to be awake at night. One live-in carer who sleeps in the house costs £1,050 to £1,400 a week on PrimeCarers, with our fee included, and about £1,120 is typical. A live-in carer with a waking night carer every night is about £2,156. Carers on shifts with nobody living in is about £2,688 to £2,758. What 24-hour care costs has the monthly and yearly figures.

The two phrases are used for the same thing, and for different things. One live-in carer, there through the day and asleep in the house at night, is the simplest form of 24-hour care. The difference comes when somebody needs to be awake at every hour, because one carer cannot do that and a second carer is needed for the nights. If a company quotes you for 24-hour care, ask whether the carer sleeps.

One live-in carer can cover the day and a settled night, because they sleep in the house and get up if needed. They need a break each day, about two hours, and time off across the year, so somebody else has to cover those hours. If your relative needs them several times most nights, one carer is not enough.

Look at the gaps. If a fall, a missed meal or a wander out of the house happens between visits, or the family is staying over every night to be safe, it is time to look at somebody living in. Keep a note of the nights for a week: that tells you whether one live-in carer is enough or whether somebody needs to be awake.

Yes, if your relative qualifies for NHS Continuing Healthcare, which is for people whose needs are mainly health needs. It is not means-tested and can be provided at home. Ask the GP, district nurse or hospital discharge team for a checklist. NHS Continuing Healthcare explains the test.

One live-in carer, at about £1,120 a week, costs about the same as a typical care home place at £1,160. Somebody awake every night costs more than a nursing home place at £1,410. A care home fee includes food and heating, so add those back to the home figure before comparing.

Yes, and some families do, at least for a while. It works when the nights are occasional rather than every night, and when the person doing them can sleep the next day. If you are the one being woken three or four times a night and then working or caring through the day, you are doing what a paid carer would not be asked to keep up, and it is time for help with the nights. A night carer on two or three nights a week is a reasonable first step, and you can ask the council for a carer's assessment of your own.

For live-in care, yes: the carer needs a room of their own to sleep in. A waking night carer does not need a bedroom, only somewhere to sit near your relative. Without a spare room, a shift rota with nobody living in is the usual alternative, and it costs more.

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