24-hour careDementia

24-hour dementia care at home: when it is needed

Someone with dementia needs a person there day and night once they can no longer be left alone safely at any hour: when they wake and leave the house at night, fall getting up in the dark, or cannot manage medicines and meals without somebody beside them. At home that cover is built from a live-in carer, with a second carer awake at night once the nights are broken. This guide covers the signs, what each stage tends to need, what it costs, who can help pay, and when a care home is the better answer.

By James Bowdler, founder of PrimeCarers  ·  Updated October 2026  ·  21 min read · See what each stage needs

Part of our guide to 24-hour care.

The signs

Signs that someone with dementia needs a person there day and night

The move to round-the-clock care is rarely one event. It comes from a run of nights and days that no longer hold together without somebody in the house. Tick anything that has been true in the last month.

Has any of this been happening?

0 of 9 ticked

At night

In the late afternoon and evening

Through the day

You

If two or three of the night items are ticked, the question is how the nights get covered. If the change has come on over a day or two, ring the GP first. The NHS advises that behaviour which changes suddenly can have a health cause, such as an infection, pain or a reaction to medicine, and NICE tells clinicians to look for causes like pain or delirium before treating distress. Treating it can settle the nights again.

For the wider picture, our guide to dementia care at home covers every stage, what is sundowning? explains the evenings, and signs that dementia is getting worse helps you judge how quickly things are changing. If the worry is mainly the front door, wandering and leaving the house works through what to try, starting with the gentlest measure. The 24-hour care guide explains the round-the-clock arrangements for any condition, not only dementia.

Stage by stage

What each stage of dementia tends to need, and the cover that fits

Alzheimer's Society describes dementia in early, middle and later stages. The stages overlap and every person is different, so read the table from the nights: what is happening in the house between ten at night and six in the morning is what decides the cover.

Early stage, managing with some help

Through the day
Can still do a good deal alone, with reminders and some practical help: medicines, meals, appointments and the shopping.
Evenings and nights
Nights are settled, or a waking is short and they go back to bed.
Cover to consider
Visits rather than round-the-clock care. A morning hour and an evening hour cover medicines and meals and end the day safely.

£252 to £350 a week

Two one-hour visits a day, seven days a week, with our fee included.

Middle stage, with the nights mostly settled

Through the day
Needs help with washing, dressing and the toilet, and somebody nearby through the day. Late afternoon can bring restlessness.
Evenings and nights
Up once or twice, and settles again with reassurance from somebody they know.
Cover to consider
One live-in carer who sleeps in the house and gets up if needed, with somebody else there for the carer’s daily break.

£1,050 to £1,400 a week

About £1,120 typically, with our fee included.

The point where one sleeping carer stops being enough

When being awake at night has become the pattern on most nights, rather than an occasional bad night, one person cannot sleep through it and then care properly the next day.

Middle to later stage, with the nights broken

Through the day
Help with most personal care, and a day that has to be planned so that it is calm.
Evenings and nights
Awake for long spells on most nights: dressing to go out, trying the front door, getting up in the dark and at risk of falling.
Cover to consider
A live-in carer for the day and a second carer who stays awake through the night, or a shift rota.

About £2,156 a week

A typical live-in week plus seven waking nights at about £148 each.

Later stage, with care through the day and the night

Through the day
Help with eating, drinking and moving, and sometimes two people for every transfer.
Evenings and nights
Needs turning, changing or repositioning in the night, as well as reassurance.
Cover to consider
Two carers in the house, with district nurses for anything clinical, or a nursing home. This is the stage to ask for an NHS Continuing Healthcare assessment.

About £2,240 a week for two live-in carers

A nursing home costs about £1,410 a week on average, for comparison.

Alzheimer’s Society describes the stages as a guide: they overlap, and symptoms can arrive in a different order or not at all. Place your relative by what their nights look like now, not by the diagnosis. Figures are what carers on PrimeCarers charge, with our fee included.

The step that matters most on this table is the one between the second and third stage. A live-in carer is booked and paid on the understanding that they sleep at night. They can get up once or twice and settle your relative again, and that is part of the arrangement. They cannot be awake for three or four hours a night, most nights, and still give good care the next day, and a carer who tries will be gone within weeks. Live-in care or 24-hour care sets out where that line sits in more detail.

It is easy to be on the third stage for some time before recognising it, because the nights get worse slowly. A simple diary helps: for two weeks, write down what time your relative got up each night, how long they were awake and what they did. That diary is also the evidence an assessor will want to see.

The arrangements

Three ways to cover the day and the night at home

Round-the-clock care at home is built from a small number of pieces. Which one fits depends on the nights, on whether there is a spare room, and on how much the family can cover themselves.

One live-in carer

Who is in the house
One carer who lives in, is on hand through the day and sleeps in the house at night
When it suits dementia
Nights where your relative gets up once or twice and settles again
What to watch for
The carer needs a proper break each day and somewhere to sleep. Somebody else has to be there for the break.
A week on PrimeCarers
£1,050 to £1,400

Live-in carer and a waking night carer

Who is in the house
The live-in carer covers the day and goes to bed. A second carer arrives in the evening and stays awake until morning.
When it suits dementia
Broken nights, getting up to leave the house, falls in the dark, turning in bed
What to watch for
Two carers and a handover every evening. Both need to know the routine, so write it down.
A week on PrimeCarers
about £2,156

Carers on shifts, nobody living in

Who is in the house
Carers work day and night shifts between them, and somebody is always awake
When it suits dementia
A house with no spare room, or a family who would rather nobody lived in
What to watch for
More faces for your relative to get to know, which is harder with dementia
A week on PrimeCarers
about £2,688 to £2,758

Live-in figures are for one person. A waking night on top of a live-in week is about £148. Shift figures use day shifts at about £18 an hour and waking nights at £150 to £160. All with our fee included.

There are two variations worth knowing about. Where the family lives with your relative and can cover the days, waking nights on their own cost £1,050 to £1,120 a week for seven nights, and night care for dementia covers that arrangement in full. And where one live-in carer is enough at night but cannot work every week of the year, two live-in carers can take turns, a week or a fortnight each, so the same two faces come back. Live-in care for dementia explains how a carer living in handles the evenings and the routine, and the carer's daily break covers the hours someone else needs to be there.

Be careful with a rota in dementia. It covers the hours, but each new carer is a stranger at the bedroom door, and somebody who cannot hold on to new faces may refuse to be helped by them. If you use shifts, keep the team small and the same each week. Live-in care rotas shows how families set one up.

What it costs

What round-the-clock dementia care costs a week

Carers on PrimeCarers set their own rates. These are the figures families pay, with our fee included, set against the average care home and nursing home week.

A week of care, in pounds
  1. One live-in carer£1,120Typical week. The range is £1,050 to £1,400.
  2. Complex live-in£1,340Heavy personal care and transfers. The range is £1,260 to £1,750.
  3. Live-in and waking nights£2,156A typical live-in week and seven waking nights.
  4. Two live-in carers£2,240Both in the house at once, for two-person transfers and shared nights.
  5. Shifts, nobody living in£2,758From about £2,688.
  6. Care home£1,160Average weekly fee, for comparison.
  7. Nursing home£1,410Average weekly fee, for comparison.

PrimeCarers rates, October 2026, our fee included. Care home and nursing home figures are averages, not PrimeCarers prices.

A single live-in carer costs about the same as an average care home place, with one person's full attention. Once the nights need somebody awake, care at home costs more than a nursing home. Agencies that supply live-in carers charge about £1,400 a week for the live-in carer alone, against £1,120 typically on PrimeCarers.

Dementia does not by itself put a live-in week into the higher band. What moves it is how heavy the care is: two-person transfers, continence care through the day and night, and how much of the day needs somebody actively helping. The cost of care for dementia breaks down the costs across every stage, what 24-hour care costs puts the arrangements side by side by the month and the year, and the care cost calculator gives a figure for where your relative lives.

Who helps pay

Who might help pay: the NHS, the council and Attendance Allowance

A dementia diagnosis does not on its own entitle anybody to free care, but round-the-clock needs are the kind that funding exists for. These routes can be pursued together, and none of them stops you arranging care while you wait.

NHS Continuing Healthcare is the route to look at as dementia moves into its later stages. The national framework says plainly that the diagnosis of a condition is not in itself a reason for eligibility, and that the setting does not decide it either: care at home qualifies as much as a care home. When somebody is eligible and lives at home, the NHS pays for all of their assessed care, though not rent, food or bills. Behaviour that puts your relative at risk at night, and needs that change from hour to hour, are what the assessment weighs, so the night diary belongs in the evidence. The NHS may compare the cost of care at home with a care home, but it has to use what each would cost in full and weigh that against your relative's wish to stay in a family setting. NHS Continuing Healthcare explains how to ask and how to appeal, and am I eligible for free live-in care if I have dementia? looks at it for a carer living in.

The council must assess anyone who appears to need care, under the Care Act 2014, and the assessment is free. If your relative is eligible and has less than £23,250 in savings, the council will contribute, and for care at home their house is not counted. The Care Act guidance lets a council consider cost when deciding how to meet needs, and it may point to a care home when care at home costs a good deal more. It must not set arbitrary upper limits, and the guidance says the choice is the option that delivers the outcomes for the best value rather than simply the cheapest. If the council pays, direct payments let you choose your own carer with the money.

Attendance Allowance is paid at about £77 a week for help in the day or supervision at night, and about £115 a week where help or supervision is needed through both. Somebody who has reached the third stage on the table above may well meet the higher-rate test, so if your relative is already on the lower rate, tell the Department for Work and Pensions that their needs have changed. Attendance Allowance explains how to describe the nights on the form.

One familiar carer

Keeping one familiar carer as the needs change

With dementia, who gives the care matters almost as much as how many hours are covered. A face your relative half-recognises can be the difference between a wash that happens and one that is refused.

The national guideline is direct about this. NICE tells staff delivering care and support to maximise continuity and consistency of care, and to write what they learn into the care plan so it does not live in one person's head. When the arrangement grows from one carer to two, the aim is to add people around the carer your relative already knows, not to start again.

What helps keep the same faces

  • Adding a waking night carer around the live-in carer your relative already knows, rather than replacing them
  • Two live-in carers who take turns, so the same two people come back
  • A written routine kept in the house: the order of the morning, the words that settle them, what the evening looks like
  • A small, fixed team if you use shifts, with the same carer on the same nights each week
  • Booking cover for the carer's holidays early, with a carer your relative has already met

What tends to undo it

  • Switching to a rota of whoever is free when the nights get harder
  • Changing the furniture or the bedroom at the same time as a new carer arrives
  • Each family member giving the carers different instructions
  • Leaving the carer without a proper break until they are too tired to stay
  • Waiting for a crisis to find a second carer, when there is no time to introduce them

Carers on PrimeCarers are self-employed, set their own rates and agree terms directly with you. Before a carer appears on the platform we check their identity, their right to work and an enhanced DBS check (or PVG in Scotland, Access NI in Northern Ireland) issued within the last 2 years, and we interview them online. Carers are insured while they work. We do not check qualifications, training or references, so what a carer writes about their dementia experience on their profile is their own account, and it is for you to ask about it. What dementia training a carer should have gives you the questions. Our managed service adds help with scheduling and holiday cover, for a percentage on top.

When a care home is better

When a care home is the better answer

Care at home stretches a long way with dementia, but not always to the end. These are the comparisons a family weighs once the nights need somebody awake.

A week, on average

At home, with a carer awake at night
about £2,156
Care home
£1,160
Nursing home
£1,410

The same faces each day

At home, with a carer awake at night
One live-in carer and one night carer
Care home
A staff team on shifts
Nursing home
A staff team on shifts

Somebody awake at night

At home, with a carer awake at night
Care home
Nursing home

A nurse on site day and night

At home, with a carer awake at night
Care home
Nursing home

Staying in a house they know

At home, with a carer awake at night
Care home
Nursing home

Care home and nursing home figures are averages, not PrimeCarers prices. District nurses visit people at home for clinical tasks, arranged through the GP.

A care home tends to be the better answer in a few situations. One is when your relative needs a nurse on hand at all hours rather than visits from district nurses. Another is when two people are needed for every move day and night and the house cannot take the equipment. A third is when your relative is distressed at home in a way that company and routine no longer ease, or when they are no longer safe at home whatever is put in place. Alzheimer's Society names this last situation, and needs that have become more than can be managed at home, as times when a move into care is needed. Cost can decide it too, where a family pays privately and the money would not last.

None of this is a failure of care at home or of the family. When home care stops being enough sets out six situations in full and what is worth trying first, and at what point should someone with dementia go into care? covers who makes the decision if your relative cannot. If you are not sure, a short trial stay is possible: trial stays and coming home again explains how they work.

How to start

How to arrange 24-hour dementia care at home, step by step

The calls to the GP and the council are free and can run alongside finding a carer. You do not have to wait for an assessment to put care in place.

  1. 1

    Keep a night diary for two weeks

    Start tonight
    Write down when your relative woke, how long they were awake, what they did and whether they tried to go out. It tells a carer what the job is, and it is the evidence assessors need.
  2. 2

    Ring the GP, then the council

    This week, and free
    Ask the GP to rule out an infection or a medicine problem and to start the NHS Continuing Healthcare checklist if the needs are heavy. Ask the council's adult social care team for a care needs assessment for your relative and a carer's assessment for you.
  3. 3

    Check the lasting power of attorney is in place

    Do not leave this one
    A lasting power of attorney has to be signed while your relative can still understand it. Without one, decisions about care and money become much harder.
  4. 4

    Look at live-in carers near your relative

    Free to search
    Search by postcode and compare rates, reviews and what each carer says about their experience of dementia. Send two or three of them the night diary.
  5. 5

    Ask about the evenings and the nights

    Before you choose
    Ask what they would do at five in the afternoon when your relative wants to go home, and what they have done when somebody tried to leave the house at night. Ask how they will take their break.
  6. 6

    Agree the week in writing, then add nights if needed

    Before day one
    Put the weekly rate, the break and the notice in writing. If the nights are already broken, book the waking night carer from the start rather than waiting for the live-in carer to be worn out.

When you are ready to look, you can search for live-in carers near you and compare their rates, see who is available for your relative's postcode, and message them before you commit to anything.

If you have been doing the nights yourself, you are allowed to stop. NICE tells professionals to tell carers about their right to a carer's assessment and to an assessment for respite. Respite for dementia covers a break without ending the arrangement, and Admiral Nurses and free dementia support explains who to call for advice from people who know this illness, including the Alzheimer's Society support line and Dementia UK.

Questions

Questions families ask about 24-hour dementia care at home

When they can no longer be left alone safely at any hour of the day or night. In practice that is when they wake and try to go out at night, fall getting up in the dark, need help to use the toilet at night, or cannot be left between visits without risk from the cooker, the front door or missed medicines. Alzheimer's Society describes more constant care in the later stage, but the stages overlap, so judge it by the nights rather than the diagnosis. At what point should someone with dementia go into care? covers the decision in more depth.

One live-in carer can cover the day and be in the house at night, getting up once or twice if needed. They cannot be awake all night and then care properly the next day. Once your relative is awake for long spells on most nights, a waking night carer is added, at about £148 a night on PrimeCarers, or two carers share the cover.

On PrimeCarers a live-in carer costs £1,050 to £1,400 a week, about £1,120 typically, with our fee included. With a waking night carer every night the week comes to about £2,156. Carers on shifts with nobody living in costs about £2,688 to £2,758 a week. An average care home costs about £1,160 a week and a nursing home about £1,410.

It can, through NHS Continuing Healthcare, if your relative's needs are found to be mainly health needs. A dementia diagnosis does not decide it either way; the assessment looks at how complex, intense and unpredictable the needs are, including behaviour and cognition. If they are eligible and live at home, the NHS pays for all of their assessed care. NHS Continuing Healthcare explains how to ask.

It may. The council must meet eligible needs, and if your relative has less than £23,250 in savings it will contribute, with their home not counted for care at home. It can take cost into account when choosing how to meet the needs, so if care at home costs much more than a care home it may offer a home instead. It cannot set arbitrary limits, and it should choose the option that delivers the outcomes for the best value rather than the cheapest.

Yes, if they have reached State Pension age and need help or supervision through both the day and the night, and have needed it for six months. The higher rate is about £115 a week in 2026/27. It is not means-tested. If your relative already gets the lower rate and the nights have changed, ask the DWP to look at it again. How to claim Attendance Allowance.

Some carers say they do and write it on their profile. PrimeCarers does not check qualifications, training or references, so that is the carer's own account and it is for you to ask about. Before a carer appears we check their identity, their right to work and an enhanced DBS check (or PVG in Scotland, Access NI in Northern Ireland) issued within the last 2 years, and we interview them online. Carers are self-employed and insured while they work.

It depends on what the nights and days need. At home your relative keeps a house they know and the same one or two carers, which suits dementia well. A care home or nursing home is the better answer when a nurse is needed on hand at all hours, when two people are needed for every move, or when your relative is no longer safe at home whatever is put in place. When home care stops being enough goes through it.

Where to read next

More practical guidance

Use these guides to work through the next decision at your own pace.

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