Disability care

Support for a disabled adult, on their terms

Personal care, help with daily living, getting out, work and study, overnight and live-in support, from a support worker the person chooses. For adults with a learning disability, autism, a physical disability or a brain injury who want their own life in their own home.

Free · No obligationEnhanced DBSID-verifiedInterviewedInsured

3,500+ vetted carers, experience listed on every profile

See the kinds of support or call 0203 369 3624

A support worker and a young disabled man laughing together at home

Kinds of support

Five kinds of help, and what a support worker does for each

Support for a disabled adult is rarely one thing. Most people use two or three of these, in an arrangement built around their week rather than a care plan built around a rota.

Support work and daily living

What a support worker does

  • Shopping, cooking and budgeting together, building skills rather than doing it all
  • Prompting with medication, appointments and the post
  • Routine and predictability: the same person, the same plan, changes explained in advance
  • Handling the phone calls, forms and officials that make independent living hard

Regular support worker

about £20 an hour

Choose the person, not the agency

The match matters more here than anywhere else in care

A support worker for a disabled adult is a colleague, a driver, a translator of bureaucracy and sometimes a friend, for years. With an agency you usually get whoever is free that day. On PrimeCarers the disabled person and their family look at real profiles, interview the people they like, and choose. The carer is self-employed and vetted before their profile appears, with an enhanced DBS, ID and right-to-work checks and an online interview. Insurance covers every visit booked through PrimeCarers, and the contract, the payment and the DBS monitoring run through us.

Personality first

A support worker is in someone’s life for hours a week. Shared interests and a matching pace matter more than a certificate.

Experience with this particular condition

Autism support is not the same as learning disability support, and neither is the same as spinal injury care. Profiles say what the carer has done, and it is worth asking them directly.

Same person, long term

Change is hard for many disabled adults. Choosing one carer who can commit for the long run works better than an agency rota.

The person chooses

Where the disabled adult can take part in choosing, they should. Interview together, and let them have the final say.

Nothing done to, everything done with

Good support builds independence. Ask a carer how they would step back as skills grow.

Paying for it

Funding for disabled adults works differently

Most support for disabled adults in the UK is at least partly publicly funded, and the money can usually be spent on a carer the person chooses. The rules vary by council and change; treat this as a map, and check the detail with your social worker or a benefits adviser.

Using a direct payment to pay a self-employed carer through PrimeCarers is common. Councils usually want to see the contract and payment records, which we provide. How to fund care at home.

How it works

From “something has to change” to a carer at the door

No assessment visits, no waiting list. Some families are talking to a carer the same day.

1

Search your postcode

See the carers who cover it, with photos, rates, experience and reviews. Filter by hourly, live-in or overnight.

2

Talk to the ones you like

Message them directly, or tell us what you need and we can suggest some carers to look at. The choice is always yours.

3

Meet before deciding

A call, a video chat or a visit, free and before anything is booked. A lot of families have a good idea within the first ten minutes.

4

Book, and change it as needs change

Contract, insurance and payment run through us. You can add visits, add nights, or move to live-in care as things change, and you only pay for care that happens.

Safety first

Someone coming into their home? We take that seriously.

Letting a carer into the home of someone you love takes trust. We've built every layer of protection so that trust is earned, not assumed.

See exactly how we vet carers or call 0203 369 3624

Vetting before a carer appears

Enhanced DBS, ID and right-to-work checks and an online interview before a carer appears, with renewal or rechecks depending on the accepted route. We check that a carer is caring; their skills and training are for you to check with them.

Insured and above board

Every visit is insured, contracted and paid securely online after care happens. There is no cash and no informal arrangement to manage.

A real person who knows you

Your own account manager and a UK support team who know you, your carer and your situation, not a call centre script.

Help when plans change

If your carer is unwell or away, our team will always do their best to find you vetted cover at short notice.

What clients say

Our Latest Carer Reviews

Photo of carer Margaret N

Margaret N

"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her."

Read the full review
Photo of carer Julia S

Julia S

"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation."

Read the full review
Photo of carer Andres Felipe C

Andres Felipe C

"My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres."

Read the full review
See More Reviews

Questions families ask

Disability care, answered

In practice there is no difference that matters. "Carer" tends to be used for personal care and older people; "support worker" for help with daily living, getting out, work and study for disabled adults. Many people on PrimeCarers do both, and families use whichever word fits. What counts is what the person needs and who does it well.

Yes. Support can be a few hours a week, daily visits, overnight cover or a live-in personal assistant from £1,050 a week, and the council can fund it through a direct payment. Which works out cheaper depends on how many hours are needed and what a placement would have cost, so compare the two on your own numbers rather than assuming either way. The kinds of support and supported living versus care at home.

Search with a postcode, look for carers whose profiles list learning disability or autism experience, and interview them with the person they will support. Consistency and personality matter most, so choose one person you can keep rather than an agency rota. Choosing the person.

Usually, yes. A direct payment is there to be spent on meeting assessed needs, and a self-employed carer you choose is a common way to do that. You get a written agreement between you and the carer, and payment runs through PrimeCarers, so the invoices for the visits you booked are there when the council reviews your spending. Check with your council’s direct payments team before you start, as rules differ. How direct payments work and the types of care funding.

Carers set their own rates. Hourly support is £18 to £25 an hour, typically £20, with our fee included. Overnight support starts from £130 a night and live-in from £1,050 a week, more for complex needs. The full cost guide.

Yes. Support during the working or studying day, including personal care and help getting there, is a normal part of the role, and Access to Work can fund it. Discuss what the employer or college provides first so the support fills the gap.

Some carers have done this work before and say so on their profile, but that is their own account and we do not record or check training, so ask them directly and ask to see what they hold. Clinical tasks are a separate question: they come from the NHS community team, or a nurse formally delegates the task to a named person and trains them for it, with a written plan in the house. Search the profiles yourself and talk to the people who look right; we introduce carers rather than choosing one for you. How delegated healthcare tasks work, complex care at home and what carers are not allowed to do.

Start with a meeting somewhere familiar, keep the first visits short and predictable, and keep the same carer. Profiles show a photo and a bio so the person can look before meeting, and you can talk to as many carers as you like before booking anything. Autism support at home covers running an introduction and what to put in writing first.

Every carer has an Enhanced DBS check, ID and right-to-work verification and an online interview before appearing in a search, with renewal or rechecks depending on the accepted route. Carers working through us are insured. How we vet carers.

Yes. Respite for the family carer of a disabled adult is often funded after a carer’s assessment, and can be a few hours a week or a live-in carer for a fortnight. Respite care.

Guides

Read next

Guides on personal care, choosing a carer, and the conditions these pages cover.

Their own home, their own support worker

See the carers and support workers near you, with their experience and rates, and interview the ones you like for free.

Experience shown on every profileInterview before decidingDirect payments welcomeSame person, long term