The short answer
- Communication comes firstMost people with PMLD communicate through their face, sounds, movement and behaviour. A communication passport and familiar people are how that is understood.
- Position matters day and nightSomeone who cannot move themselves needs a 24-hour postural care plan from a physiotherapist, including how they lie at night.
- Eating and drinking follow a written planA speech and language therapist sets the food texture, the drink thickness and how to sit and pace a meal. Everyone follows the same plan.
- Clinical tasks need training and sign-offPEG feeds and rescue medicine for seizures can be given by a paid carer only after the clinical team has trained them and signed them off for this person.
- Ask the NHS about continuing healthcareWhere needs are mainly health needs, the NHS can fund the care at home in full. The test is about needs, not the diagnosis.
This page is written for parents, brothers and sisters and other relatives of an adult with PMLD in England. It uses an illustrative person called Dan where an example helps. Your own relative's plans come from their own health team.
What PMLD means
What PMLD means, in plain words
PMLD is a description of how much support someone needs, not a diagnosis of a single condition. People with PMLD have very different causes, histories and personalities, and the words below are the ones families meet most often.
- Learning disability
- The NHS says a learning disability affects the way a person learns new things throughout their life. It is reduced intellectual ability, it is lifelong, and it ranges from mild to profound.
- Learning difficulty
- Something different, such as dyslexia or ADHD. Mencap explains that a learning difficulty does not affect a person's general intellect, while a learning disability does. The two are often confused, and a person can have both.
- Profound and multiple learning disabilities (PMLD)
- The NHS describes PMLD as a severe learning disability together with other disabilities that significantly affect a person's ability to communicate and be independent. Mencap adds that many people also have sensory or physical disabilities, complex health needs or mental health difficulties.
- Complex health needs
- The health side of PMLD. Mencap lists complex epilepsy among the conditions people may live with, and notes that skilled support may be needed for eating and swallowing.
- Postural care
- Using the right equipment and ways of positioning to protect a person's body shape when they cannot change position themselves. It runs across the whole 24 hours.
Mencap says that all children and adults with PMLD need high levels of support from families, carers and paid supporters, including help with all aspects of personal care such as washing, dressing and eating. That is the starting point for everything on this page, and it is also why so much of the knowledge about a person with PMLD sits with the people who know them best. The NHS page on learning disabilities and Mencap's section on profound and multiple learning disabilities are good first reads.
This page is part of the disability care section, and learning disability: the family guide is the place to start if you want the wider picture first. If your son or daughter needs less hands-on help, care at home for an adult with a learning disability is closer to your situation.
Communication
How a person with PMLD communicates, and how to answer them
Mencap says many people with PMLD rely on facial expressions, vocal sounds, body language and behaviour to communicate, and some rely on others to interpret their reactions. So the people around them have to learn their language, and write it down so that it survives a change of carer.
Intensive interaction
Being together, on their terms
Objects of reference
Something to hold that means something
A communication passport
Written from the person's side
The people who know them
Parents, siblings, regular carers
A communication passport is the most useful document a new carer can be given, and Communication Passports has free templates and examples. A speech and language therapist from the community learning disability team can help write one and suggest ways of communicating that suit your relative. The Intensive Interaction Institute explains that approach, and Sense has a page on objects of reference.
The section in the passport that matters most for health is how the person shows pain or feeling unwell. A change in behaviour can be the only sign of toothache, constipation or a chest infection, and the NHS guidance on constipation in people with learning disabilities warns that symptoms can be overlooked and the behaviour put down to the learning disability. The same information belongs in a hospital passport, and the annual health check is the yearly chance to raise it with the GP.
Posture across the day
A day planned around position, food, medicine and rest
The illustration below shows one made-up day for Dan, an adult with PMLD who lives at home. The band at the top shows the position he is in through all 24 hours. The lanes underneath show his meals and drinks, his medicines and his personal care against the same clock.
An illustrative day for Dan, who is 31
Dan uses a wheelchair and cannot change position on his own. He has epilepsy, eats a pureed diet with thickened drinks, and communicates with his face, his voice and his body. His family and two regular carers share the day.
- Lying, supported in the sleep system or on the bed
- Sitting, in the wheelchair or a supportive chair
- Out of the chair, side-lying on a mat or bed
- Standing, in a standing frame
- A meal
- A drink
- Regular medicines
- Personal care and continence
8.30pm to 7am
LyingThe night in the sleep system
Dan sleeps on his back with his knees and hips supported so they do not fall to one side. A carer or his mother turns him at the times the physiotherapist set, here about 1am and 4am, and checks his skin and pad at the same time. The seizure monitor the epilepsy team suggested stays on.
7am to 8.30am
LyingWaking slowly, then personal care on the bed
Dan is told what is happening before anyone touches him, using the same words and his flannel as the object for washing. Wash, dress and pad change happen on the bed, then the hoist takes him to his wheelchair with his sling fitted the way the occupational therapist showed.
8.30am to 9.15am
SittingMedicines, then breakfast sitting upright
His anti-seizure tablets go on time, crushed or in liquid form only if the pharmacist has said that is safe. Breakfast is pureed at the level his speech and language therapist set, given slowly by one person, and he stays upright afterwards for as long as his eating plan says.
9.15am to noon
SittingOut, then an hour in the standing frame
A walk to the park or a session at his day service in the morning. At 11 he spends an hour in his standing frame, which his physiotherapist prescribed as part of his postural care, with music on and somebody next to him.
Noon to 3pm
Out of the chairLunch, then a rest out of the chair
Lunch in the wheelchair at 12.45. At 2 he is hoisted onto the bed or a mat and lies on his side with a wedge behind him, which takes the pressure off his hips and seat for an hour and is often when he sleeps.
3pm to 6.30pm
SittingThe afternoon and the evening meal
Back in the chair for a drink, time in the garden or with his sister, and the evening meal at 5.30. Every drink is thickened to the same level, made by whoever is on shift in the same way.
6.30pm to 7.30pm
Out of the chairTime together on the mat
An hour lying on the mat with his sister, who answers his sounds and movements in the way intensive interaction teaches. Nothing has to be got through in this hour.
7.30pm to 8.30pm
LyingEvening medicines, teeth, and into bed
Evening medicines at 8, teeth brushed carefully because a clean mouth helps protect his chest, a wash and a fresh pad, then into the sleep system with each support placed where the photographs on his wall show.
Postural care, as the government's guidance on postural care and people with learning disabilities puts it, aims to preserve and restore body shape and muscle tone for people with movement difficulties. It usually means a personalised 24-hour programme: adaptive seating, equipment to support the person lying down, including at night, moving and handling techniques, and training for families and carers. Mencap explains that people with PMLD often sit and lie in a limited number of positions, which puts their body shape at high risk.
The same guidance lists what can follow when body shape changes, including breathing and chest problems, difficulty swallowing, constipation, hip dislocation, a curving spine, pain and pressure sores. That is why the night matters as much as the day. A sleep system is a set of supports that holds the person in a comfortable, symmetrical position lying down, and the guidance notes that changes to night-time positioning can be difficult to introduce but succeed with support and gradual change.
Ask the GP or the community learning disability team for a referral to a physiotherapist if nobody has looked at your relative's posture recently. Mencap's page on postural care and the Scottish charity PAMIS, which works only with people with PMLD and their families, both have guides written for family carers. Photographs of each position, taped inside a wardrobe door, help every carer set the supports up the same way.
Eating, drinking and the chest
Eating and drinking safely, tube feeding, and looking after the chest
Many people with PMLD have dysphagia, which means difficulty swallowing. The NHS lists coughing or choking when eating or drinking among the signs, and says that over time it can lead to repeated chest infections. A speech and language therapist assesses swallowing and writes the plan that everyone follows.
- 1
Read the eating and drinking plan first
Every meal, every carerThe plan from the speech and language therapist says the food texture, the drink thickness, how to sit and how fast to go. It should be written down where everyone can see it. - 2
Check the texture and the drink level
IDDSI levelsIn the UK, textures are described with the IDDSI framework: eight levels, from 0 to 7, with drinks measured at levels 0 to 4 and foods at levels 3 to 7. - 3
Sit upright and go at their pace
One person, no rushThe same person gives the whole meal, sitting at eye level and waiting for each swallow. The plan will say how the person should sit, and for how long they stay upright afterwards. - 4
Watch for the warning signs
During and afterCoughing or choking, or a gurgly, wet-sounding voice while eating, and a temperature, faster breathing or a new cough in the days after. Write down what you saw and tell the GP or the speech and language therapist. - 5
Keep the mouth clean
Morning and nightA clean mouth means a lower risk of bacteria from saliva being breathed down into the lungs, so careful teeth cleaning is part of looking after the chest.
The chest is where eating, posture and mouth care meet. NHS England's scenario on learning disability and aspiration pneumonia names posture problems and poor oral health among the risks, and says prevention involves postural support, eating techniques and supporting oral hygiene. The signs it lists include a cough, difficulty breathing, fever, a change in voice or colour, and a change in the person's usual behaviour. It also advises that people with a learning disability who are at risk should be offered a one-off pneumococcal vaccination, which is worth asking the GP about along with the yearly flu jab.
If your relative is at risk on every texture, or cannot take enough by mouth, the team may suggest a feeding tube. PEG feeding at home explains how a tube feed works day to day, and the texture levels are set out in dysphagia diets. Some people have a tube for most of their nutrition and keep small tastes of food by mouth for pleasure, if the speech and language therapist agrees it is safe.
Personal care and hoisting
Personal care, continence and moving someone safely
Washing, dressing, continence care and transfers take up a large part of the day. They are also the most intimate parts, and the person cannot usually tell you in words that something hurts or embarrasses them.
What helps
- Telling the person what is about to happen before touching them, with the same words or object each time
- Using the hoist and the sling the occupational therapist assessed, fitted the way they showed
- Checking skin at every pad change and turn, especially hips, heels and the base of the spine
- Keeping a simple bowel chart, because constipation is common and easy to miss
- Having the hoist and slings serviced on the schedule the supplier or equipment service sets
What to avoid
- Lifting someone by hand because it is quicker this once
- Swapping in a different sling or a borrowed one without it being assessed
- Rushing personal care to fit a short visit
- Assuming a change in behaviour is the learning disability rather than pain, a full bladder or a sore
- Leaving a new carer to work out the routine alone on their first shift
The occupational therapist decides which hoist and slings your relative needs and whether a transfer needs one person or two, and transfers, hoists and two carers explains how that decision is made. If your relative spends most of the day in bed or needs a hoist for every move, live-in care for someone who is bedbound or hoisted covers the room, equipment and routine that arrangement needs.
For continence, the government's guidance on constipation suggests a daily stool chart to see whether a bowel routine is working, and says a physiotherapist or occupational therapist may be able to help with toilet seating that supports a better posture. Outside the house, a Changing Places toilet has a height-adjustable adult changing bench and a ceiling track hoist, and the charity's map shows where they are, which can make a day out possible.
What a paid carer can do
What a paid carer can do, and what needs training and sign-off first
Much of the care described on this page is personal care that a paid carer can do once they have been shown how. Some of it is a healthcare task that has to be delegated to a named carer by a registered professional, who trains them and signs them off for this particular person.
| Who sets how it is done | A paid carer | |
|---|---|---|
| Washing, dressing, continence care | The family, with the person's own preferences | Yes, once shown the routine |
| Hoisting and repositioning | The occupational therapist and physiotherapist | Yes, using the assessed equipment, after being shown |
| Meals and drinks by mouth | The speech and language therapist's plan | Yes, following the plan exactly |
| Regular tablets and liquids | The GP and pharmacist, with the family | Depends on the level of help, with training |
| PEG feeds, flushes and medicines by tube | The nutrition nurse or district nurse | Only after training and sign-off for this person |
| Rescue medicine for a long seizure | The epilepsy nurse or doctor, with a written plan | Only after training and sign-off for this person |
| Suction, oxygen and other nursing tasks | The community nursing team | Only if delegated, or given by a nurse |
Washing, dressing, continence care
- Who sets how it is done
- The family, with the person's own preferences
- A paid carer
- Yes, once shown the routine
Hoisting and repositioning
- Who sets how it is done
- The occupational therapist and physiotherapist
- A paid carer
- Yes, using the assessed equipment, after being shown
Meals and drinks by mouth
- Who sets how it is done
- The speech and language therapist's plan
- A paid carer
- Yes, following the plan exactly
Regular tablets and liquids
- Who sets how it is done
- The GP and pharmacist, with the family
- A paid carer
- Depends on the level of help, with training
PEG feeds, flushes and medicines by tube
- Who sets how it is done
- The nutrition nurse or district nurse
- A paid carer
- Only after training and sign-off for this person
Rescue medicine for a long seizure
- Who sets how it is done
- The epilepsy nurse or doctor, with a written plan
- A paid carer
- Only after training and sign-off for this person
Suction, oxygen and other nursing tasks
- Who sets how it is done
- The community nursing team
- A paid carer
- Only if delegated, or given by a nurse
A delegated task is agreed for one named carer and one person, with a review date. If the carer changes, the training and sign-off are done again.
Rescue medicine, usually buccal midazolam given inside the cheek, is prescribed with a written plan that says when to give it, how much, and when to ring 999. Epilepsy care at home covers the seizure plan and who may give rescue medicine, and delegated healthcare tasks explains how a nurse hands a task to a carer and who stays accountable afterwards. What carers are not allowed to do sets out the wider rules, including on medicines and money.
Continuing healthcare
Who pays: NHS continuing healthcare, the council and direct payments
NHS continuing healthcare is free care, arranged and funded by the NHS, for adults whose needs are mainly health needs. It can be provided in the person's own home, and the NHS says eligibility depends on assessed needs, not on a diagnosis. For someone with PMLD, it is worth asking about.
- Step 1
Ask for the checklist
Ask the GP, the community learning disability team or a social worker for an NHS continuing healthcare checklist. It is a short screening tool that decides whether a full assessment is needed.
- Step 2
The full assessment
A team of at least two professionals from different healthcare professions looks at twelve areas of need, including breathing, nutrition, continence, skin, mobility, communication, medicines and altered states of consciousness such as seizures.
- 28 days
The decision
The NHS says a decision should usually be made within 28 days of the checklist or the request for a full assessment. Ask for it in writing, with the reasons.
- If eligible
The care package
The NHS funds the care at home. You can ask about a personal health budget, which lets the family plan the support with the NHS, including choosing who provides it, if the NHS agrees the plan.
- If not
Ask for a review or appeal
Ask the integrated care board how to request a review of the decision. The council's Care Act assessment of needs still applies either way.
The national framework for NHS continuing healthcare says plainly that the question is not whether a learning disability is a health need, but whether the person has a primary health need. It says a decision must not rest on the diagnosis, on the fact that a need is well managed, or on who is giving the care, and that professionals with learning disability expertise should be part of the assessment, with the family fully involved. A need that is well managed because the family manages it every night is still a need. The framework itself is long, and NHS continuing healthcare walks through it for families.
Continuing healthcare is for adults. Children and young people up to 17 are assessed under a separate children and young people's continuing care framework, so a reassessment at 18 is normal and worth preparing for, and the transition at 18 sets out what else changes then. If the NHS does not fund the care, the council's needs assessment decides what it will pay towards, and a council personal budget can be taken as a direct payment to pay for support the person or family chooses. Personal assistants and direct payments explains what councils usually accept, and benefits for an adult with a learning disability covers the benefits side.
Breaks and a steady team
Breaks for the family, and building a small team of regular carers
Families who care for someone with PMLD are often doing skilled work around the clock, sometimes for decades. Breaks need planning well ahead, because the person covering has to learn the whole routine before the family can step away.
£18-£25
An hour for a carer on PrimeCarers, our fee included
Agencies charge £28 to £35 for the same hour.
£130-£145
A sleeping night, when the carer is on hand but sleeps
A waking night, awake throughout, is £150 to £160.
£1,260+
A week of live-in care where needs are complex
About £1,340 a week is typical, and the carer needs breaks covered.
PrimeCarers rates, September 2026, with our fee included. The carer sets their own rate.
Whoever cares for your relative now is entitled to ask the council for a carer's assessment, which looks at your own needs and can lead to support, including help towards breaks. Respite for parents of a disabled adult covers the forms a break can take, from a few hours to a week. Carers UK offers advice and support to family carers.
On PrimeCarers, the family chooses each carer, interviews them first and agrees the hours and routine with them directly. For someone who relies on familiar faces, that means you can build a small team, perhaps one main carer and one or two others for evenings, nights and holidays, and keep the same people for as long as it suits everyone. Introduce each new person slowly, with shifts alongside the family before they work alone. If arranging cover between several carers is more than you can take on, the paid managed service includes help with scheduling and holiday cover. When you are ready, see carers near you and what they charge. If the bigger worry is what happens as you get older, when the parents can no longer cope looks at planning for that.
Questions
Questions families ask about PMLD care at home
PMLD stands for profound and multiple learning disabilities. The NHS describes it as a severe learning disability together with other disabilities that significantly affect a person's ability to communicate and be independent. People with PMLD need support with all of their personal care, and many also have sensory or physical disabilities, epilepsy or other complex health needs.
No. A learning difficulty, such as dyslexia, does not affect a person's general intellect. A learning disability does, and PMLD is the most profound end of it, combined with other disabilities. The two terms are often mixed up, including by professionals, so it is worth being clear in forms and assessments.
Yes, but only after they have been trained and signed off for your relative, following the written plan the epilepsy nurse or doctor has provided. The training is usually given by an epilepsy specialist nurse or community nurse. Epilepsy care at home explains the plan and who may give rescue medicine.
A feed, flush or medicine given through the tube is a delegated healthcare task. A registered professional, usually the district nurse or the nutrition nurse, assesses the person, trains the named carer, watches them and signs them off. PEG feeding at home covers how it works.
A set of supports, such as shaped cushions, rolls and wedges, that holds a person in a comfortable, symmetrical position lying down. It is part of 24-hour postural care and is assessed and set up by a physiotherapist or occupational therapist, who should show everyone how to use it.
Not automatically. Eligibility depends on whether the person has a primary health need, assessed across twelve areas of need, and not on the diagnosis. Many people with PMLD have needs in several of those areas, such as breathing, nutrition, mobility and seizures, so it is worth asking for the checklist. NHS continuing healthcare explains the process.
No. There is no search or filter for PMLD, epilepsy or tube feeding experience, and PrimeCarers does not check training or qualifications. Carers describe their own experience on their profiles, so read those, then ask each carer what they have done, for how long, and who with, and let the clinical team decide whether they can take on a delegated task.

