Health conditions

Living with a long-term condition, at home

Diabetes, high blood pressure, heart failure, COPD, arthritis and cancer are all lived with at home. A carer does not treat any of them, but they are the person who makes the treatment happen every day: the tablets, the readings, the meals, the movement, and the early phone call when something changes.

Free · No obligationEnhanced DBSID and right to workInterviewed onlineYou choose the carer

3,500+ DBS-checked carers, each profile listing the conditions the carer says they have worked with

See the conditions or call 0203 369 3624

Condition by condition

What a carer does, and who else is involved

A carer does not treat a condition. They make the treatment happen: the tablets, the readings, the meals, the movement, the early phone call when something changes. The clinical team does the rest.

Diabetes

Type 2 mostly, in later life. The risk is not the diagnosis but what slips: meals, tablets, feet and eyes.

What a carer does

  • Regular meals and snacks, and a watch on what is eaten
  • Prompting tablets, and reminders for the times the diabetes team has set
  • Insulin only where the diabetes or district nurse has trained and signed off that carer, with a written plan saying when to check blood sugar, what dose, and when to call for help. PrimeCarers does not check this. Never give or change insulin on a phone instruction or without a reading
  • Daily foot checks and a look at skin
  • Knowing the signs of a hypo, and of very high sugar (very thirsty, being sick, drowsy, breathing fast): check the reading, follow the written plan, and ring 999 if the person is drowsy, vomiting, breathing fast or cannot be roused

Who else is involved

GP, practice or diabetes nurse, podiatrist, eye screening service

High blood pressure

Common, symptomless, and the main driver of strokes. The care is consistency.

What a carer does

  • Tablets taken at the same time every day
  • Home blood pressure readings, taken properly and written down
  • Less salt, more walking, without nagging
  • Noticing dizziness on standing, which some tablets cause and which causes falls

Who else is involved

GP, practice nurse, pharmacist for reviews

Heart failure

The heart pumps less well. People tire, swell and get breathless, and small changes matter early.

What a carer does

  • Daily weight, same scales, same time; a sudden gain means fluid
  • Watching for swollen ankles and breathlessness lying flat
  • Fluid and salt limits kept without a fuss
  • Pacing the day: rest built in, help with the heavy things
  • Tablets, often several, taken as prescribed

Who else is involved

GP, heart failure nurse, cardiology clinic

COPD and breathing conditions

Breathlessness that gets worse in winter and with infections. Flare-ups are the danger.

What a carer does

  • Inhalers prompted on time; a carer can tell the nurse if the technique seems to be slipping
  • Oxygen equipment kept safe and tubing clear, where prescribed
  • Spotting a chest infection early: more sputum, colour change, more breathless
  • Keeping the house warm and the person moving gently
  • Avoiding smoke and strong fumes

Who else is involved

GP, respiratory nurse, community physiotherapist

Arthritis and joint pain

The most common cause of needing help with washing, dressing and stairs. Pain makes people stop moving, and stopping makes it worse.

What a carer does

  • Help with buttons, zips, taps and jar lids that have become the day’s battles
  • Pain relief taken ahead of activity, as the doctor advised
  • Gentle movement every day; warmth on stiff joints
  • Safe transfers and stairs
  • Arranging aids from the occupational therapist

Who else is involved

GP, physiotherapist, occupational therapist, rheumatology for inflammatory types

Cancer care at home

Through treatment, in recovery, or when treatment has stopped. The needs change month to month.

What a carer does

  • Getting to and from appointments and chemotherapy
  • Small meals when appetite is poor; watching weight
  • Managing fatigue: help with what would use up the day’s energy
  • Anti-sickness and pain medicines on time, recorded
  • Company through the frightening bits
  • Where treatment has stopped, care alongside the palliative team

Who else is involved

Oncology team, GP, specialist nurses, palliative care team, district nurses

Medicines and monitoring at home

Carers prompt and record. Nurses interpret.

Most long-term conditions are managed on numbers: a sugar reading, a blood pressure, a weight. A carer who writes the readings down gives the nurse a fuller picture between visits. The line between the two roles is clear, and it matters.

The carerThe nurse or GP
Blood sugarPrompts the test, writes down the number, and rings the number in the diabetes plan when a reading is outside the range the nurse has written down, or 999 if the person is drowsy, vomiting, breathing fast or cannot be rousedAdjusts insulin or tablets
Blood pressureTakes the reading seated and rested, same arm, writes it downDecides whether medicines change
WeightSame scales, same time of day; flags a sudden changeReads it as fluid, nutrition or illness
Oxygen levelsUses the finger probe if one has been prescribed, notes the numberSets the target range and what to do below it
Symptom diaryPain, breathlessness, sleep, appetite, mood, day by daySpots the pattern at the next review
MedicinesPrompts, watches, records; orders repeats; goes to reviewsPrescribes and reviews

How it works

From “something has to change” to a carer at the door

No assessment visits, no waiting list. Some families are talking to a carer the same day.

1

Search your postcode

See the carers who cover it, with photos, rates, experience and reviews. Filter by hourly, live-in or overnight.

2

Talk to the ones you like

Message them directly, or tell us what you need and we can suggest some carers to look at. The choice is always yours.

3

Meet before deciding

A call, a video chat or a visit, free and before anything is booked. A lot of families have a good idea within the first ten minutes.

4

Book, and change it as needs change

The contract and payment run through us, and visits booked here are covered by the carer insurance policy we arrange, within its terms. You can add visits, add nights, or move to live-in care as things change, and you only pay for care that happens.

Before a carer appears

What we check, and what we don't

Letting a carer into the home of someone you love takes trust. These are the checks every carer passes before their profile appears; their skills, training and references are for you to ask about.

See exactly what we check or call 0203 369 3624

Checks before a carer appears

An enhanced DBS check issued within the last 2 years (or Scottish PVG or Access NI), ID and right-to-work checks, and a recorded online interview, all before a carer appears. We do not check qualifications, training or references: their skills, training and references are for you to check with them.

Contracted and paid online

Visits booked through PrimeCarers are on our standard contract and paid securely online after the care happens, with no cash to hand over. Insurance for platform visits, within the policy’s terms (no clinical procedures).

A real person to talk to

A UK support team you can call about finding carers, bookings and payments, not a call centre script. The care itself is agreed between you and the carer.

Help when plans change

If your carer is unwell or away, call us and we will help you look for another carer. We cannot guarantee cover at short notice, so it is worth having a second carer you have already met.

Reviews

What families say about their carers

Photo of carer Margaret N

Margaret N

"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her."

Read the full review
Photo of carer Julia S

Julia S

"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation."

Read the full review
Photo of carer Andres Felipe C

Andres Felipe C

"My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres."

Read the full review

Read more reviews

Questions families ask

Health conditions at home, answered

A carer makes the management happen: medicines on time, readings taken and recorded, the right meals, daily movement, and an early call to the nurse when something changes. Diagnosis, prescribing and interpreting the numbers stay with the GP and nurses. Together that is how most conditions are managed at home. Condition by condition.

Carers can prompt, assist with and record prescribed medicines, including from blister packs. Some tasks, such as insulin injections, are nursing tasks that the diabetes or district nurse can hand to a named carer only after training them, giving written instructions and signing them off for your relative. A profile may mention insulin experience, but that is the carer’s own account. PrimeCarers does not assess or supervise this, and the insurance we arrange does not cover injections. In an emergency the carer calls 999. Can home carers give medication?

Yes, with the equipment the clinical team has prescribed and a simple routine: same time, same way, written down. The nurse or GP decides what the numbers mean. Medicines and monitoring at home.

Regular meals, tablets prompted, blood sugar readings written down, feet checked daily, and knowing the signs of a hypo and of very high sugar. Insulin is a nursing task: only the diabetes or district nurse can hand it to a named carer, after training them and writing down when to check blood sugar, what dose, and when to call for help. PrimeCarers does not check this. If the person is drowsy, vomiting, breathing fast or cannot be roused, the carer rings 999. Diabetes.

For heart failure: a daily weight on the same scales, watching for swelling and breathlessness, fluid and salt limits, and pacing the day. For COPD: inhalers used correctly, oxygen equipment kept safe, spotting a chest infection early, and keeping warm and gently active. Heart failure and COPD.

Yes: lifts to appointments and chemotherapy, small meals when appetite is poor, managing fatigue, anti-sickness and pain medicines on time, and company. Where treatment has stopped, the same carers work alongside the palliative team. Cancer care at home and end-of-life care.

Search with a postcode and read the profiles: carers list the conditions they have experience with, alongside reviews from families. Interview the ones you like for free and ask directly. How private carers work.

Hourly visits are £18 to £25 an hour, typically £19.47, with our fee included. Overnight care starts from £130 a night and live-in care from £1,050 a week. The full cost guide.

Sometimes. NHS Continuing Healthcare funds the whole package where the primary need is health rather than social care; it depends on the severity and complexity of the needs, not the diagnosis. Ask the GP or district nurse for an assessment. Funding options.

Every carer has passed an Enhanced DBS (or PVG / Access NI), ID and right-to-work checks and an online interview before appearing in a search. We do not check qualifications or training. Visits booked here are covered by insurance we arrange for the carer, within its terms, which does not cover medical procedures. What we check, and what we don’t.

A carer who knows the condition

See the carers near them, with the conditions they have experience of, and talk to the ones you like for free.

Condition experience in their own wordsMedicines prompted and recordedChecked before they appearInsurance for platform visits, within the policy’s termsClinical tasks stay with the nurses