The short answer
- Insulin and some tablets carry the riskHypos mainly happen to people who take insulin or a sulfonylurea such as gliclazide. A missed meal, alcohol, illness or kidney problems make one more likely.
- In an older person the signs can be differentDiabetes UK says warning signs can fade with age. Sudden confusion, unsteadiness, a fall or a change in behaviour can be a hypo, and can look like dementia.
- Something sugary first, then something to eatIf they can swallow, a sugary drink or glucose tablets straight away, then a biscuit, a sandwich or their next meal. If they cannot swallow safely, give nothing by mouth and ring 999.
- Tell the GP or diabetes team after a hypoWrite down what happened and ring the GP or diabetes team. Hypos that keep happening, a severe one, or one at night can mean the medicines need a review.
This page describes the general NHS and Diabetes UK advice. Your relative's own written plan from their GP or diabetes team comes first. Carers on PrimeCarers charge £18 to £25 an hour with our fee included, against £28 to £35 at an agency.
Diabetes is one of the long-term conditions on our health conditions pillar, and living with diabetes at home covers the condition as a whole. This page is about one part of it, the hypo, which is the diabetes emergency a family is most likely to see. The people who treat diabetes are the GP, the practice nurse, the district nurse and the diabetes team, and none of what follows replaces their advice for your relative.
Why the risk is higher
What a hypo is, and why older people with diabetes are more at risk
The NHS describes a hypo, short for hypoglycaemia, as blood sugar that is usually below 4mmol/L. Diabetes medicines work by lowering blood sugar, and some of them can take it too low. Diabetes UK lists several things that add to the risk in later life.
Insulin, and sulfonylureas such as gliclazide
The main cause
Meals missed, late or small
The everyday trigger
Kidney problems and other illnesses
Easy to overlook
Living alone
Nobody there to notice
The tablets are the place to start. If your relative has type 2 diabetes and takes only metformin, or manages it with diet alone, NICE does not count their treatment among those linked with hypos. If they take insulin, or a tablet from the group called sulfonylureas, such as gliclazide, the risk is there every day, and the rest of this page applies in full. Alcohol, more activity than usual, being unwell and a poor appetite then add to it. Insulin at home explains who gives insulin and how it is managed day to day.
How it can look
How a hypo can look different in an older person
The familiar signs, such as sweating, shaking and hunger, come from the body reacting to falling sugar. Diabetes UK says many older people find these warning signs become less obvious, and some have none at all. What a family sees first may be a change in how their relative thinks, moves or behaves.
Signs a hypo may be behind a change in an older person
| What you might notice | Why it is worth thinking of a hypo | |
|---|---|---|
| Confusion | Muddled, not making sense, struggling with speech, or unable to follow a conversation they would normally manage. | Diabetes UK lists confusion and difficulty with speech among the effects of an unnoticed hypo, and says the signs can look like dementia. |
| Unsteadiness or a fall | Wobbly on their feet, dizzy, or found on the floor without a clear reason. | Diabetes UK names unsteadiness and falls. NICE says sulfonylureas and insulin can increase the risk of hypos and falls in people living with frailty. |
| A change in behaviour | Irritable, tearful, aggressive or withdrawn, or not washing and dressing as they usually do. | Diabetes UK says the first signs in an older person can be a change in personality, or difficulty looking after themselves. |
| Quieter signs | Headaches in the morning, broken sleep, night sweats, or trouble concentrating. | Diabetes UK lists all four. Headaches and poor sleep can point to a hypo during the night. |
| No signs at all | Their blood sugar is low when tested, but they felt nothing. | This is called hypo unawareness. Diabetes UK says it is more likely after many years of diabetes, frequent hypos, or memory difficulties. |
Confusion
- What you might notice
- Muddled, not making sense, struggling with speech, or unable to follow a conversation they would normally manage.
- Why it is worth thinking of a hypo
- Diabetes UK lists confusion and difficulty with speech among the effects of an unnoticed hypo, and says the signs can look like dementia.
Unsteadiness or a fall
- What you might notice
- Wobbly on their feet, dizzy, or found on the floor without a clear reason.
- Why it is worth thinking of a hypo
- Diabetes UK names unsteadiness and falls. NICE says sulfonylureas and insulin can increase the risk of hypos and falls in people living with frailty.
A change in behaviour
- What you might notice
- Irritable, tearful, aggressive or withdrawn, or not washing and dressing as they usually do.
- Why it is worth thinking of a hypo
- Diabetes UK says the first signs in an older person can be a change in personality, or difficulty looking after themselves.
Quieter signs
- What you might notice
- Headaches in the morning, broken sleep, night sweats, or trouble concentrating.
- Why it is worth thinking of a hypo
- Diabetes UK lists all four. Headaches and poor sleep can point to a hypo during the night.
No signs at all
- What you might notice
- Their blood sugar is low when tested, but they felt nothing.
- Why it is worth thinking of a hypo
- This is called hypo unawareness. Diabetes UK says it is more likely after many years of diabetes, frequent hypos, or memory difficulties.
From the Diabetes UK pages on older people and diabetes, dementia and diabetes, and hypo unawareness, and NICE guideline NG28.
Each of these has other explanations, which is why a hypo can be missed. Diabetes UK says that when somebody with dementia becomes suddenly confused or their behaviour changes, a hypo should be checked for, and that if you are unsure, you check their blood sugar. That advice serves any family. If your relative takes insulin or gliclazide and has suddenly become muddled, unsteady or unlike themselves, treat a hypo as one possibility rather than putting it down to age, a bad night or their memory.
After a fall, mention diabetes to whoever comes to help, and tell the GP so the medicines can be looked at as a possible cause. Mobility and falls care covers what to do after a fall and how to make the house safer.
What to do
What to do in a hypo: spot it, treat it, tell someone
Act straight away: a hypo is treated as soon as it is suspected. These are the steps the NHS and Diabetes UK give, in order, with the emergency steps set apart for somebody who cannot swallow safely.
1. Spot it
Know their signs, including the ones that are easy to miss
The signs the NHS lists
The warning signs people with diabetes are taught to look for.
- Sweating or shaking
- Feeling hungry
- Dizziness or tingling lips
- Anxious or irritable
- A racing or pounding heartbeat
- Tired, weak or with blurred vision
Signs that are easier to miss in an older person
Diabetes UK says warning signs can fade with age, and some people have none.
- Confused, or not making sense
- Unsteady on their feet, or a fall
- A change in personality or behaviour
- Struggling to concentrate, or to wash and dress as usual
- Headaches in the morning, or broken sleep
- Pale, tearful, or sweating at night
Signs that mean an emergency
- Not responding normally
- Too drowsy or confused to swallow safely
- A seizure or fit
- Unconscious
Go straight to the steps for an emergency, below.
2. Treat it
Something sugary straight away, then something to eat
Straight away
Something sugary, by mouth, while they can swallow
The NHS lists a small glass of fruit juice or a sugary fizzy drink (not a diet one), 5 glucose or dextrose tablets, 4 large jelly babies, or 2 tubes of glucose gel. Diabetes UK says to stop what you are doing, so help them sit down while it works.
After 10 to 15 minutes
Check their blood sugar again, if they test
If it is still below 4mmol/L, give another sugary drink or snack and check again after 10 minutes. Keep going until it comes up. If they do not test, watch whether the signs ease.
Once they feel better
Something to eat that lasts longer
Once their sugar is above 4mmol/L and the signs have eased, the NHS says to eat something longer-lasting, such as biscuits, a sandwich, or their next meal if it is due. Stay with them until they are back to themselves.
If they are unconscious, fitting, or cannot swallow safely
- Give nothing by mouth. The NHS says they will not be able to swallow it safely.
- Put them in the recovery position and stay with them.
- Give a glucagon injection only if there is one and somebody there knows how to use it.
When to ring 999. Ring 999 if there is no glucagon or nobody knows how to use it, if they have not come round 10 minutes after glucagon, or if they have been drinking alcohol.
3. Tell someone
Write it down, and let the GP or diabetes team know
Write it down
The time, what you saw, what they had and how long they took to recover. Diabetes UK says a record of hypos helps the team see a pattern.
Tell the family
Whoever else helps should know it happened, so they can watch the next meal and the next night more closely.
Tell the GP or diabetes team
The NHS says to see a GP about hypos that keep happening, a severe hypo, hypos at night, or hypos that were not noticed. Ask whether the medicines need a review.
Speed matters most. What is needed first is sugar that works quickly, and the NHS puts biscuits and sandwiches in the second step, as the longer-lasting food that follows. Diet drinks contain no sugar and do nothing for a hypo. Diabetes UK puts the amount at 15 to 20 grams of fast-acting carbohydrate, and its examples include 150 to 200ml of a regular fizzy drink or 200ml of pure fruit juice.
The one rule that does not bend is the one about swallowing. Diabetes UK and the NHS both say to give nothing by mouth to somebody who is unconscious, because they cannot swallow it safely. Glucagon is an injection kept by some people who take insulin, and it is used only by somebody who has been shown how. If there is none in the house, or nobody knows how to use it, ring 999 and stay with them.
Keep the hypo treatment in the same places so whoever is with them can find it. The written plan from their GP or diabetes team should say what treatment they use, and a diabetes care plan for home shows how to put that plan, the hypo steps and the phone numbers on one page a carer or relative can follow.
Nights and the day after
Hypos at night, and what to do the day after
Diabetes UK says some people sleep through the signs of a hypo, so it can go on longer and get worse before anyone knows, and the clues may only show up the next morning. And whether it came in the day or the night, the hypo should be passed on to the people who prescribe the medicines.
- Bedtime
Treatment by the bed, and a check if they test
Diabetes UK advises keeping hypo treatment by the bed. If they check their blood sugar, a reading at bedtime is part of what shows the team whether the night is a problem.
- In the night
Night sweats or restless sleep
Night sweats and broken sleep are on the Diabetes UK list. A partner or a carer staying the night may be the first to notice.
- Morning
Tired, a headache, or damp sheets
Diabetes UK says a night-time hypo can show up the next morning as tiredness, a headache or a reading that is unexpectedly high.
- The same day
Ring the GP or the diabetes team
The NHS says to see a GP about hypos at night, hypos that keep happening, a severe hypo, or hypos that were not noticed. Take your notes.
- At the review
Ask about the medicines and the target
The team may change a dose, a medicine or a target. NICE says a less strict target can suit some older people for whom a hypo would be dangerous, for example if they are at risk of falling.
The point of telling the GP is that the medicines can change. A dose or a tablet that suited your relative five years ago may now be too strong if they eat less, or have developed kidney problems or another illness. Diabetes UK says target levels may need to be higher in older people, and NICE asks doctors to consider relaxing the target for people who are older or frailer if tight control would put them at high risk from a hypo. The decision belongs to the GP or diabetes team, with your relative. Nobody in the family, and no carer, stops, starts or changes a diabetes medicine because of a hypo. Ask too about a glucose sensor worn on the arm: NICE recommends one for some people on insulin who have repeated or severe hypos, or who would otherwise need a care worker to check their blood sugar.
If the nights are when things go wrong, somebody sleeping in the house can make a difference. On PrimeCarers a sleeping night costs £160 to £190 with our fee included, and a waking night, where the carer stays up, £165 to £250. Overnight care explains the difference between the two and when each one suits.
Preventing the next one
Making the next hypo less likely: meals, alcohol, activity and a medicines review
Most of the everyday causes of a hypo can be planned around. The NHS and Diabetes UK both start with the same advice: follow the plan from the diabetes team, and keep food, activity and medicine in step with each other.
What helps
- Regular meals at the usual times, with a snack in the house for a day when a meal is late
- Small, frequent meals and company at the table, which Diabetes UK suggests for someone with dementia who forgets to eat
- Tablets at the time on the label, and with or after food where the label says so
- A sugary drink or glucose tablets in the kitchen, by the bed and in the bag they take out
- A word with the GP or pharmacist about what to do on a day they cannot eat
- Telling family, friends and anyone who visits what their hypo looks like and how to help
What makes a hypo more likely
- A skipped or delayed meal on a day they have taken insulin or gliclazide
- Alcohol without food. The NHS gliclazide page says it is best not to drink alcohol while taking it
- Unplanned activity, such as a long walk or an afternoon in the garden, without eating more
- A double dose to make up for a missed one, which the NHS advises against for gliclazide
- Changing or stopping a diabetes medicine without the GP or diabetes team
- Assuming the old routine still fits after weight loss, a hospital stay or a change in appetite
The food question is about timing and regularity rather than a special diet. Diabetes UK says regular mealtimes and snacks containing carbohydrate help prevent hypos in older people, and that a smaller appetite or irregular eating can cause them. For somebody who is eating less than they used to, that is worth raising with the GP, because a dose set when they ate three full meals a day may be too much now. Eating well with diabetes in later life covers meals, snacks and a poor appetite.
On alcohol, the NHS advice for people on diabetes medicines is not to drink without eating, and to keep within 14 units a week, spread over three days or more. Being unwell is its own risk, because somebody who is ill may eat little while their medicine stays the same. Ask the GP or pharmacist for written sick day rules before they are needed, so nobody is guessing on the day.
What a carer can do
What a carer can do, and what stays with the nurse and the diabetes team
A carer does not treat diabetes. What a carer can do is keep meals and tablets on time, notice a change early, follow the agreed hypo plan, and ring for help. Insulin and blood sugar checks are different, and the line between the two needs to be clear before the first visit.
- 1
Write down the hypo plan
Before the first visitWhat a hypo looks like for your relative, what treatment they use and where it is kept, whether there is glucagon and who has been trained to use it, and who to ring. Put it where a carer will see it. - 2
Agree meals and tablets around the risky times
At the first visitA carer can cook and sit with your relative at mealtimes, prompt tablets at the time on the label, and write down what was eaten and taken. That record is useful to the GP after a hypo. - 3
Recognise the change, and treat by the plan
On every visitSomebody who sees your relative regularly can notice when they are muddled or unsteady. A carer can give a sugary drink and something to eat as the plan says, and ring 999 if they cannot swallow safely. - 4
Tell the family and the GP
The same dayA carer can ring you, help your relative call the GP or diabetes team, and tell paramedics what they saw and what was given.
Insulin is not part of an ordinary visit. An injection, a blood sugar test done as a clinical task, and glucagon are delegated health tasks: they pass to a carer only where a healthcare professional, usually the district nurse, has trained that named carer and agreed it in writing. Otherwise they stay with your relative, the family or the nurse. Prompting somebody who injects their own insulin is different, and is part of ordinary care. Can a private carer give medication explains where the line sits.
If you want somebody with your relative at mealtimes, or in the mornings when tablets are taken, you can search for carers near you and compare their rates. There is no way to search for carers by diabetes experience. What a carer says about it is their own account on their profile, so ask them about hypos when you meet and check what matters to you. PrimeCarers is an introductory service: you choose the carer, meet them first and agree the hours and the routine with them directly. Every carer has had their identity and right to work checked, holds an enhanced DBS check (or PVG in Scotland, Access NI in Northern Ireland) issued within the last 2 years, and has been interviewed online. Carers are insured while they work. We do not check qualifications or training.
Questions
Questions families ask about hypos
If they are awake and can swallow, something sugary straight away. The NHS lists a small glass of fruit juice or a sugary fizzy drink (not diet), 5 glucose or dextrose tablets, 4 large jelly babies, or 2 tubes of glucose gel. Check again after 10 to 15 minutes if they test, then give something longer-lasting, such as biscuits, a sandwich or their next meal. If they cannot swallow safely or are unconscious, give nothing by mouth and ring 999.
Yes. Diabetes UK says hypo signs such as confusion, irritability, poor concentration and dizziness can look like dementia, and that a sudden change in behaviour or confusion in somebody with dementia should be checked for a hypo. Sudden confusion has other causes too, including infection, and sudden confusion and UTIs covers one of the common ones.
Yes, if you take insulin or a sulfonylurea such as gliclazide. NICE says both can increase the risk of hypos. People who manage type 2 diabetes with diet alone, or with metformin on its own, are unlikely to have one. Ask the pharmacist which of your relative's medicines carry the risk.
Diabetes UK says older people have added risks: insulin or certain tablets, kidney problems, eating less, and other illnesses. A dose that suited her when she ate more may now be too strong. Tell the GP or diabetes team about every hypo, because the answer may be a change of dose, medicine or target, and that decision is theirs.
The NHS says to ring 999 if somebody with suspected low blood sugar is not responding normally or is unconscious and there is no glucagon or nobody knows how to use it, if they have not recovered 10 minutes after glucagon, or if they have been drinking alcohol. If they are awake, can swallow and recover after the sugary drink and a snack, tell the GP or diabetes team the same day.
Being ill and eating little both raise the risk of a hypo while the diabetes medicine stays the same. Ask the GP or pharmacist for written sick day rules before they are needed, and ring the GP or diabetes team if your relative cannot eat. When someone with diabetes is unwell covers what to watch and who to call.
