PrimeCarers

Mobility and falls

The fall you can prevent

One fall doubles the chance of another. The risk is predictable, and most of it can be reduced by small daily things done by someone who is there. You can check the risk here, and see what a carer does about it.

Free · No obligationEnhanced DBSID and right to workInterviewed onlineYou choose the carer

3,500+ DBS-checked carers, each profile showing the mobility experience the carer describes

Check their falls risk or call 0203 369 3624

Watercolour of a carer helping an older woman at home

How much risk?

Five questions, and the kind of help that fits

A third of people over 65 fall each year, and half of those over 80. The risk is predictable, and much of it can be prevented.

Falls risk check

Tick everything that is true for them

These are the questions a falls clinic asks first. This is a guide to the kind of help that fits, not a medical assessment. Ask the GP for a falls assessment if two or more apply.

Our suggestion

Tick what applies

The suggestion updates as you tick. Nothing is stored.

What a carer does to prevent falls

Eight things, most of them free

Falls prevention is not one big intervention. It is a dozen small ones, done every day by somebody who is there.

  1. 01

    Footwear

    Slippers with backs, shoes that fasten, and nothing worn smooth. A carer who is there every day tends to notice these before anybody else does.

  2. 02

    Light

    A lamp within reach of the bed, a night light on the landing, the bathroom light left on. Sensor lights cost a few pounds.

  3. 03

    Rails and clutter

    A grab rail by the toilet and in the shower, a second stair rail, rugs gone, cables tucked. A carer can arrange an occupational therapy visit for the rest.

  4. 04

    Drinking enough

    Dehydration causes dizziness and confusion, and older people feel thirst less. A carer keeps a drink in reach and keeps count.

  5. 05

    Medicines, reviewed

    Four or more medicines raises falls risk on its own. Sedatives, blood pressure tablets and some painkillers are the usual culprits. Ask the GP or pharmacist for a review; a carer can go along.

  6. 06

    Strength and balance

    This is the only thing that reverses the risk rather than managing it. Sit-to-stand, heel raises and a daily walk. A carer is what turns the leaflet into a habit.

  7. 07

    Eyes and feet

    An overdue eye test and untreated foot problems both cause falls. A carer can book the appointments and go along.

  8. 08

    Getting up safely

    Sitting on the edge of the bed for a minute before standing, and hands on the arms of the chair before getting up. Small things, taught and then repeated.

How it works

From “something has to change” to a carer at the door

No assessment visits, no waiting list. Some families are talking to a carer the same day.

1

Search your postcode

See the carers who cover it, with photos, rates, experience and reviews. Filter by hourly, live-in or overnight.

2

Talk to the ones you like

Message them directly, or tell us what you need and we can suggest some carers to look at. The choice is always yours.

3

Meet before deciding

A call, a video chat or a visit, free and before anything is booked. A lot of families have a good idea within the first ten minutes.

4

Book, and change it as needs change

The contract and payment run through us, and visits booked here are covered by the carer insurance policy we arrange, within its terms. You can add visits, add nights, or move to live-in care as things change, and you only pay for care that happens.

Before a carer appears

What we check, and what we don't

Letting a carer into the home of someone you love takes trust. These are the checks every carer passes before their profile appears; their skills, training and references are for you to ask about.

See exactly what we check or call 0203 369 3624

Checks before a carer appears

An enhanced DBS check issued within the last 2 years (or Scottish PVG or Access NI), ID and right-to-work checks, and a recorded online interview, all before a carer appears. We do not check qualifications, training or references: their skills, training and references are for you to check with them.

Contracted and paid online

Visits booked through PrimeCarers are on our standard contract and paid securely online after the care happens, with no cash to hand over. Insurance for platform visits, within the policy’s terms (no clinical procedures).

A real person to talk to

A UK support team you can call about finding carers, bookings and payments, not a call centre script. The care itself is agreed between you and the carer.

Help when plans change

If your carer is unwell or away, call us and we will help you look for another carer. We cannot guarantee cover at short notice, so it is worth having a second carer you have already met.

Reviews

What families say about their carers

Photo of carer Margaret N

Margaret N

"Excellent - Lovely lady. My mother is so pleased with the work she does in helping her."

Read the full review
Photo of carer Julia S

Julia S

"Julia is a highly skilled and companionate carer who is able to give so much of herself and adapt to any situation."

Read the full review
Photo of carer Andres Felipe C

Andres Felipe C

"My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres."

Read the full review

Read more reviews

Questions families ask

Falls and mobility, answered

About one in three people over 65 falls each year, and about half of those over 80. Falls are the most common reason older people end up in A&E, and a hip fracture changes a life. The risk factors are well known, which is why most falls can be prevented.

A previous fall, muscle weakness and poor balance, getting up at night, four or more medicines (especially sedatives and blood pressure tablets), poor eyesight, foot problems, dehydration, loose rugs and poor lighting, and fear of falling itself, which makes people move less and get weaker. The five-question check.

The small daily things: the right footwear, lights on, a drink within reach, medicines taken as prescribed, strength exercises done, a hand on the stairs, and a safe routine for getting up. Plus arranging the bigger things: a GP medication review, an eye test, an occupational therapy visit for rails. The eight steps.

Tell the GP even if there is no injury; they can refer to a falls clinic. Look for the cause: dizziness, a new medicine, a rug, the dark. Put help in place for the risky moments, and start strength and balance work as soon as it is safe. The weeks after a fall are when the next one is most likely. Leaving hospital: what to arrange.

Hourly visits at the risky times are £18 to £25 an hour, typically £19.47. A sleeping-night carer is £160 to £190 a night. Live-in care starts from £1,050 a week. All with our fee included. The full cost guide.

Yes, and it is the only thing that reverses the risk rather than managing it. Strength and balance work two or three times a week, and a daily walk, reduce falls in people in their eighties. The trick is doing it every day, which is where a carer helps. How to build strength at 80 and how far to walk each day.

Usually not. Stairs are strength training, and stopping makes people weaker. A second rail, good light, no rush and, where needed, someone alongside is better than moving downstairs. If the stairs are unsafe, an occupational therapist can advise on a stairlift. Is climbing stairs good for the elderly?

Yes, within limits. A physiotherapist sets the programme and is the only person who changes it. A carer can prompt your relative, read out the sheet, walk alongside and write down how it went. Carers are not physiotherapists and we do not check training, so ask the physiotherapist to show the carer any hands-on help. That combination is what gets people back on their feet after a hip or knee operation or a stroke. Post-operative care.

Worth having, especially for someone living alone, but they respond to a fall rather than prevent one. Use them alongside the prevention steps and a daily visit. Pendant alarms and sensors. Home technology for the elderly.

Every carer has an Enhanced DBS check, ID and right-to-work verification and an online interview before appearing in a search, with renewal or rechecks depending on the accepted route. You choose the carer and meet them first. What we check, and what we don’t.

Guides

Staying strong: every guide

The walking, stairs and strength guides thousands of families read each month, and the pages that go with them.

The next fall is the one to prevent

See the carers near them, with their experience and rates, and talk to the ones you like for free.

Visits at the risky momentsStrength work made a habitChecked before they appearNights covered if needed
Mobility and Falls Care at Home | PrimeCarers