The short answer
- The heart is not pumping well enoughThe NHS is clear that heart failure does not mean the heart has stopped or is about to. It is treated and lived with, often for years.
- The morning weight is the early warningSame scales, same time, after the toilet, written down daily. A jump of two to four pounds over a day or two usually means fluid rather than food.
- The heart failure nurse is the number to ringSwelling or an extra pillow at night can be dealt with at home if the team hears early. Breathlessness lying flat or frothy pink phlegm needs 111 the same day.
- Fluid, salt and the water tablets are set by the clinical teamLimits are not the same for everyone, so they come from the nurse or the GP. Nobody at home stops a water tablet, whatever the night has been like.
This page covers what families and carers do between appointments. It is not medical advice and does not replace your relative's own plan. Carers on PrimeCarers charge £18 to £25 an hour for visits, with our fee included.
The plain meaning
What heart failure means, and what it does not mean
The name frightens people more than it needs to, and it is worth clearing up first.
What heart failure means
- The heart cannot pump blood around the body as well as it should
- Fluid builds up where it should not, so legs swell and breathing gets harder
- A long-term condition treated with medicines and followed up at clinic
- Something many people live with for years, with good spells and worse ones
What it does not mean
- That the heart has stopped, or is about to stop
- That a hospital ward is the only place it can be treated
- That there is no point going to appointments
- That the family has to make the clinical decisions
The NHS definition is that heart failure is when the heart cannot pump blood properly, and that it does not mean the heart has stopped working or is about to stop working. It can come on suddenly, after a heart attack or an infection, or build up over years alongside high blood pressure or coronary heart disease. There is no cure at present, but there is a great deal of treatment, and the British Heart Foundation describes it as a condition where the heart needs support to work better.
What that means at home is more ordinary than it sounds. The tablets get taken, the weight gets written down, the legs get looked at, and somebody rings the nurse when the pattern changes. The health conditions guide covers the same rhythm for other long-term conditions, and if breathing is the harder half of the picture, COPD and oxygen at home covers the lungs rather than the heart.
The daily weigh
The same scales, the same time, every morning
It takes about a minute, and it works because fluid shows up on the scales days before anybody would notice it elsewhere.
- 1
Leave the scales in one place, on a hard floor
OnceScales moved between rooms, or standing on a bathmat, give different readings. The point is comparing today with yesterday rather than knowing the true number. - 2
Weigh first thing, after the toilet, before breakfast
Every morningThe British Heart Foundation advises weighing at the same time each morning, after the toilet, in similar clothes. That removes most of what would make the number bounce around. - 3
Write it down the same morning
Every morningA paper chart on the fridge or a note on a phone. The BHF asks people to track the weight by writing it down, because one morning tells you little and a fortnight tells you a great deal. - 4
Compare with the last few days, not with last year
Every morningA jump or a steady climb is what matters. A gain of two to four pounds, roughly one to two kilos, over a day or two with no obvious explanation is what services ask to hear about. - 5
Take the chart to every appointment
Clinic and GPThe nurse reads a fortnight of weights faster than anybody can describe them, and the chart often answers the question the appointment was booked for.
The number that should trigger a phone call varies with the person's size and usual weight. The BHF says even an increase of one to two pounds can be significant, and an NHS trust heart failure service asks patients to ring on a gain of three to four pounds, or one to two kilos, within two days with no explanation. Ask the nurse which number applies to your relative and write it at the top of the chart, so nobody has to judge it at seven in the morning. Standing on scales is hard if balance is poor, so say so if it is not possible, because the team can watch for fluid in other ways.
What to watch for
What the number means, and who to ring
These are the signs heart failure services ask families to watch for, grouped by what they mean. The middle group matters most day to day, because that is where a phone call the same day can prevent a hospital admission.
The morning check, and what each result means
Write the weight down and carry on with the day
- The morning weight is within a pound or so of the last few days
- Feet and ankles look the same as usual, and socks leave no deep mark
- Sleeping on the usual number of pillows, lying reasonably flat
- No more out of breath on the stairs than last week
There is nothing to report, and the chart is still doing its job. It is the run of days behind the number that makes a change visible later.
Ring the heart failure nurse or the GP the same day
- A gain of two to four pounds, about one to two kilos, over a day or two with nothing to explain it
- A slow, steady climb on the chart across a week or two
- Swelling in the feet, ankles, legs or tummy, or shoes and waistbands feeling tight
- Needing an extra pillow at night, or waking up short of breath
- Coughing at night, or worn out by something that was manageable last month
Fluid caught at this stage is usually dealt with at home by the nurse or the GP, often by a change to the water tablets. Left another week it is harder to treat.
Ring 111 now, or 999 for the last two
- Out of breath when lying down, or when doing an everyday thing like getting to the bathroom
- Coughing up frothy pink phlegm
- Sudden weight gain over a day
- Call 999: severe difficulty breathing, gasping, or choking
- Call 999: pale, blue or grey lips or skin, or somebody who will not wake up properly
The NHS asks people with these signs to get an urgent appointment or ring 111 the same day, and to ring 999 for the last two rather than wait.
The signs and the 111 and 999 advice are from the NHS heart failure pages and an NHS trust heart failure service leaflet. The weight to act on is the one written in your relative’s own plan by their heart failure nurse or GP, which is not the same for everyone and takes precedence over the general range above.
The middle band is where a family makes the most difference. Fluid building for two days is usually managed at home with a change to the water tablets and a follow-up call. The same fluid two weeks later is much harder to treat, and is often why somebody ends up on a ward. The BHF puts it plainly: catching a build-up of excess fluid early can prevent hospital admission.
Ask the team for a written plan if there is not one already, with your relative's usual weight, the gain that means ringing, the number in working hours, and what to do at the weekend. Pin it where the scales are. If your relative has recently come out of hospital, hourly care after a hospital stay covers the first fortnight at home, when readmissions happen.
The plan
Fluid, salt and the tablets: who decides what
Families arrive here expecting a fluid limit and a salt limit. There is no single right answer to either, and any page that gives you one is guessing about your relative. There is instead a clear division of who decides what.
| The heart failure team decides | What happens at home | |
|---|---|---|
| How much to drink | Whether there is a fluid limit at all and what it is. Many people are never given one. | Keeping to what is in the plan, and asking which drinks count. |
| Salt | Whether salt needs cutting down. Salt makes the body hold on to fluid and raises blood pressure. | Cooking without added salt, and reading labels on bread, soup and ready meals. Do not switch to a salt substitute without asking, as some contain potassium. |
| The water tablets | Which diuretic, how much, and what time of day. Changes come from the team. | Giving or prompting them at the time on the label. Nobody at home stops one or skips one. |
| The weight to act on | The usual weight and the gain that means ringing, written into the plan. | The weighing, the chart, and the call on the day the number moves. |
How much to drink
- The heart failure team decides
- Whether there is a fluid limit at all and what it is. Many people are never given one.
- What happens at home
- Keeping to what is in the plan, and asking which drinks count.
Salt
- The heart failure team decides
- Whether salt needs cutting down. Salt makes the body hold on to fluid and raises blood pressure.
- What happens at home
- Cooking without added salt, and reading labels on bread, soup and ready meals. Do not switch to a salt substitute without asking, as some contain potassium.
The water tablets
- The heart failure team decides
- Which diuretic, how much, and what time of day. Changes come from the team.
- What happens at home
- Giving or prompting them at the time on the label. Nobody at home stops one or skips one.
The weight to act on
- The heart failure team decides
- The usual weight and the gain that means ringing, written into the plan.
- What happens at home
- The weighing, the chart, and the call on the day the number moves.
Sources: the NHS heart failure pages, the British Heart Foundation, and an NHS trust heart failure service leaflet. Your relative's own plan overrides all of it.
Most of the salt comes from bread, soup, cheese and ready meals rather than the cellar on the table. Cooking without added salt needs something in its place, whether pepper, lemon or herbs, or the food stops being eaten. Losing weight because meals have become dull does not help, and nutrition and hydration for the elderly covers keeping meals worth eating.
Pacing the day
Getting through a day when breathing is hard work
Breathlessness is not only a symptom to report. It decides what your relative can get done, and a day organised around it goes better than one that is not.
- First thing
Weigh, then the tablets
Scales, chart, then the morning medicines. Getting the water tablet in early means the effect is over by the afternoon rather than running into the night.
- Morning
Washing and dressing, with sitting down built in
Washing is hard work when breathing is hard work, and a strip wash sitting down on some days is a reasonable answer rather than a defeat. A shower stool, a towelling robe and clothes laid out within reach take effort out of the job.
- Middle of the day
The heavy jobs, then a proper rest
Shopping, a wash load, a change of bedding, done in the part of the day when energy is best. Stairs are worth planning so there are two trips rather than six.
- Afternoon
Feet up, and a look at the ankles
Sitting with the legs raised helps swelling settle. Press a thumb into the shin for a few seconds, and a dent that stays is worth mentioning alongside the morning weight.
- Night
Pillows, and what a bad night looks like
Note how many pillows it takes to sleep comfortably, because a change there is one of the clearest signs of fluid. Waking up short of breath is for the nurse to hear about next morning.
Nights often wear a family out first, because breathlessness lying flat and the toilet trips that come with a water tablet both land after midnight. If somebody is getting up several times a night, overnight care explains what a carer does between bedtime and morning, and waking night or sleeping night? sets out the difference between a carer who sleeps and one who stays awake.
A carer at home
What a carer does, and what it costs
A carer does not treat heart failure and cannot change a dose. What a carer can do is make the plan happen on the days the family cannot be there, and notice a change early enough for it to be a phone call rather than an ambulance.
The weight chart
Every morning visit
The leg and ankle check
Daily
Tablets prompted and recorded
Every visit
Cooking to the plan
Daily
Getting to appointments
As needed
The early phone call
When something changes
If you want somebody calling in daily to keep an eye on the weight and the legs, you can search for carers near you and compare their rates. Every carer has had their identity and right to work checked, holds an enhanced DBS on the Update Service, and has been interviewed online, and carers are insured while they work. We do not check qualifications, training or references, so what a carer says about their experience with heart conditions is their own account on their profile, for you to ask about. PrimeCarers is an introductory service rather than an agency or a care provider: carers are self-employed, and you agree the visits and the rate with them directly.
Where heart failure sits alongside oxygen, a catheter or a hoist, the arrangement moves into complex care, built around a clinical plan with the community nursing team involved.
Questions
Questions families ask about heart failure at home
No. The NHS states that heart failure is when the heart cannot pump blood properly, and that it does not mean the heart has stopped working or is about to stop working. It is a long-term condition with treatment behind it, and people live with it for years. What changes how those years go is how quickly a change is picked up.
Ask the heart failure nurse for the number that applies to your relative, and write it on the chart. As a guide, the British Heart Foundation says even a gain of one to two pounds can be significant, and NHS heart failure services commonly ask patients to ring on a gain of three to four pounds, about one to two kilos, within two days with nothing to explain it.
Yes. Weighing, recording the number, looking at the ankles and telling you and the nurse when something changes are ordinary parts of a daily visit. A carer does not interpret the reading or change any medicine. What a carer gives you is the run of days, and somebody there every morning notices a change earlier than a relative visiting at the weekend.
Carers commonly prompt and assist with medicines and record what was taken, and some have been trained to administer them. It depends on the carer and on what you agree with them and the clinical team, so ask each one directly. Can carers give medication? sets out the difference between prompting, assisting and administering.
Only as far as the heart failure team has advised, and the advice is not the same for everyone. Many people are never given a fluid limit at all, and a limit set for somebody else can do harm. Salt is more consistent: too much makes the body hold on to fluid and raises blood pressure, so cooking without adding salt and watching bread, soup and ready meals is usually sensible.
Carers on PrimeCarers charge £18 to £25 an hour with our fee included, so an hour every morning, seven days a week, comes to £126 to £175 a week. An agency would charge £28 to £35 an hour for the same visit. You agree the hours and the rate with the carer directly, and the care cost calculator gives figures for your area.
Breathlessness lying flat and the toilet trips that come with a water tablet both land at night, so this is a common point at which a family cannot keep going alone. A carer overnight, sleeping in the house or awake through the night, is one answer, and waking night or sleeping night? explains the difference and what each costs. First, tell the nurse how many pillows it now takes to sleep, because a change there is a sign of fluid and may be treatable.

