The short answer
- The help is needed after a session, not every daySide effects build over the days after a session rather than arriving on the day. Heavier cover for that stretch does more than an hour every morning.
- A temperature during chemotherapy is an emergencyRing the 24-hour number the chemotherapy team gave you, at any hour, rather than waiting for the surgery to open. The NHS says to ring 111 only if you are not sure how to reach the team.
- Fatigue, taste and a sore mouth are the daily problemsTiredness during treatment is not put right by sleep, and food can taste wrong. Small meals, soft food and gentle mouth care are what help.
- A carer covers the day, not the clinical partWashing, dressing, meals, lifts and medicines at the times they are due. Lines, pumps, injections and chemotherapy waste stay with the nurses.
Carers on PrimeCarers charge £18 to £25 an hour with our fee included, against £28 to £35 an hour at an agency. Nothing here is medical advice, and questions about treatment belong with the hospital team.
What a cycle does to a week
Why help is needed in the days after treatment
Chemotherapy is given in cycles: a session, then a stretch of days before the next one. The week that needs covering is usually the one straight after a session rather than every morning.
One cycle, day by day
A 21 day cycle is shown here. Cycles vary by drug and by plan, and the hospital team gives the dates that apply.
- Treatment day
- The days after
- Counts at their lowest
- Steadier days
- Day 1
- Getting there and getting home. A treatment day is long, and people are usually told not to drive afterwards. The help that matters is the lift, the waiting, and somebody in the house that evening.
- Days 2 to 6
- The days somebody is needed most. Sickness, tiredness and a sore mouth build over these days. Meals, washing, laundry and the tablets on time are what take the weight off.
- Days 7 to 14
- Watching for a temperature. This is the window when an infection is most likely. A carer who knows to take a temperature and to ring the 24-hour line rather than wait is worth more than extra hours.
- Days 15 to 21
- Catching up before the next one. Shopping, the wash, a hair appointment, a walk. Booking a lighter week here costs less and leaves the hours for when they are needed.
The grid above is one 21 day cycle, and lengths differ by drug and by plan. Macmillan says resistance to infection is usually lowest 7 to 14 days after chemotherapy, and that mouth ulcers tend to appear 5 to 10 days after treatment. Somebody can leave the hospital feeling reasonably well and feel much worse a week later. Radiotherapy runs on its own rhythm, often short daily appointments with the tiredness building towards the end and carrying on afterwards.
A carer for four or five days after each session, with a lighter week in between, covers the part of the cycle that is hard to manage. What fits in one hour, two hours or half a day sets out what a visit of each length covers.
You agree the visits directly with the carer, so a week can be booked around the treatment dates. Tell the carer early if a session is postponed: under the client and carer contract a visit cancelled by the client is payable in full, apart from unplanned hospitalisation, illness, or another reason the carer agrees. Notice to end an hourly arrangement is 48 hours. Deposits, cancellation and notice has the terms.
Fatigue, eating and mouth care
The things that change day to day at home
These are the problems that fill the weeks between appointments. A carer does not treat any of them, and can make all of them easier to live with.
Tiredness that sleep does not fix
Plan the day around one thing
Food that tastes wrong
Little and often
A sore mouth
Soft brush, gentle rinsing
Weight and drinking
Worth writing down
Anti-sickness medicines on time
Before it builds
Somebody being treated for cancer can apply through their GP for a medical exemption certificate, which gives free NHS prescriptions. What happens when an older person does not eat enough goes further into the eating and drinking a carer watches. The middle of a cycle is quiet for somebody living alone, and company is part of what a carer is paid for. Where that is the main need, companionship care costs less.
A temperature is an emergency
Feeling unwell during chemotherapy is treated as an emergency
Chemotherapy lowers the white blood cells that fight infection, so an infection that would be a nuisance at any other time can become serious quickly.
- 1
Get the 24-hour number and put it on the fridge
Before the first cycleEverybody having chemotherapy should be given a number for their treatment team that is answered at any hour. Ask for it at the first appointment if it has not been handed over, and put it where the household can see it. - 2
Keep a thermometer in the house and use it
Any time they feel unwellTake a temperature whenever the person feels shivery, hot, cold or not right, and write the reading down with the time. Ask the team at the start which readings they want to hear about. - 3
Ring that line rather than waiting or ringing elsewhere
Day or nightThe NHS tells people having chemotherapy to call their care team now if they have a high temperature or other signs of infection, and to call 111 only if they are not sure how to reach the team. - 4
Have the bag and the paperwork ready
Just in caseThe team may ask you to come in. A bag with nightclothes, the treatment record or alert card and a list of current tablets saves an hour at a bad moment.
NICE guidance for the NHS says anybody having anticancer treatment, and the people looking after them, should be given written and spoken information about infection and about how and when to contact 24-hour specialist oncology advice. If nobody has given you that, ask. Infection is not the only reason to ring: teams also ask to hear about sickness or diarrhoea that will not settle, bleeding or bruising, breathlessness, and a mouth too sore to drink. In an older person an infection can also show itself as sudden confusion that comes on over a day or two, which is treated as an emergency in its own right. Hourly care after a hospital stay covers the first fortnight at home.
Getting to appointments
Getting to the appointments and home again
Treatment brings a run of appointments: the session itself, blood tests before it, scans and clinic reviews. Arranging the journeys can take more organising than the care does.
| When it works | What to know | What it costs | |
|---|---|---|---|
| A family member drives | Occasional appointments, and anything where somebody wants family with them | Treatment days can run long and finish late. Parking and the waiting are the hard parts | Petrol, parking and time off work |
| A carer who drives | Regular appointments, or where somebody needs help before and after as well as the journey | The carer waits through the appointment and settles the person at home after. Agree the car and the insurance in advance | £18 to £25 an hour for the whole time, waiting included. Mileage or travel time only if the two of you agree it in writing beforehand |
| NHS patient transport | People who need medical support on the journey, or who find it difficult to walk | It is not available everywhere. Ask the GP or the person who made the referral whether it applies | Free where somebody is eligible |
| Taxi or public transport | Short journeys, and days when nobody is free to drive | People are often told not to drive themselves home, so plan the return leg as carefully as the outward one | The NHS Healthcare Travel Costs Scheme can refund fares, but only for people on a qualifying benefit or the Low Income Scheme |
A family member drives
- When it works
- Occasional appointments, and anything where somebody wants family with them
- What to know
- Treatment days can run long and finish late. Parking and the waiting are the hard parts
- What it costs
- Petrol, parking and time off work
A carer who drives
- When it works
- Regular appointments, or where somebody needs help before and after as well as the journey
- What to know
- The carer waits through the appointment and settles the person at home after. Agree the car and the insurance in advance
- What it costs
- £18 to £25 an hour for the whole time, waiting included. Mileage or travel time only if the two of you agree it in writing beforehand
NHS patient transport
- When it works
- People who need medical support on the journey, or who find it difficult to walk
- What to know
- It is not available everywhere. Ask the GP or the person who made the referral whether it applies
- What it costs
- Free where somebody is eligible
Taxi or public transport
- When it works
- Short journeys, and days when nobody is free to drive
- What to know
- People are often told not to drive themselves home, so plan the return leg as carefully as the outward one
- What it costs
- The NHS Healthcare Travel Costs Scheme can refund fares, but only for people on a qualifying benefit or the Low Income Scheme
Ask the clinic how long a treatment day takes and whether somebody needs to be with the person afterwards. The answer decides how many hours to book.
Where the journey is the main problem, carers who drive can be searched for directly, and their profile says whether they use their own car. A carer is paid for the waiting as well as the driving, so a treatment day is booked as one long visit.
What a carer can and cannot do
The line between a carer and a nurse
The line matters more here than in most situations at home, because there may be equipment in the house and drugs that need handling carefully.
What a carer at home does
- Washing, dressing, hair, skin and helping somebody to the toilet
- Cooking, small meals through the day, drinks kept within reach
- Prompting tablets from a pharmacy pack and recording that they were taken
- Driving to appointments, waiting, and settling somebody at home after
- Shopping, laundry, changing the bed and keeping the house in order
- Noticing a temperature or a new symptom, and ringing the number they were given
- Company through a long afternoon, and a note of how the day went
What stays with the nursing team
- Anything to do with a PICC line, a central line or a port
- Chemotherapy pumps and infusions, including disconnecting them
- Injections, syringe drivers and drips
- Handling chemotherapy drugs or their waste, which needs trained staff and proper disposal
- Wound dressings, catheter changes and pressure sore care
- Deciding whether a symptom needs the hospital, or changing a dose
Line care, pumps and dressings are done by staff trained for them, which in practice means the district nurses or the treatment unit, and sometimes a relative the nurses have trained. None of it is part of what a carer is booked for. A carer is there for the hours in between, which is most of the week. A task on the line, such as applying a prescribed cream, can sometimes be delegated to a named carer by a nurse who has trained and assessed them for that person: delegated healthcare tasks explains how that works. Can carers give medication? covers the ordinary medicine rules, and what carers are not allowed to do is the wider list.
Who else is involved
The people already around the treatment, and what changes if it stops
The professionals below are usually in place before a private carer is. Knowing who does what saves ringing the wrong person.
Who is who
- Clinical nurse specialist
- A specialist nurse attached to the cancer team and the named contact between appointments, usually the first person to ring with a question about treatment or a symptom.
- Oncologist
- The hospital doctor responsible for the treatment plan. Changes to treatment come from this team, at clinic reviews.
- District nurses
- Community nurses who visit at home for lines, dressings, injections and pressure care. Ask the GP surgery or the hospital team to refer.
- GP surgery
- Prescriptions, repeat medicines and everything that is not the cancer treatment itself. Also the route to equipment and district nursing.
- Macmillan Cancer Support
- A charity giving information, practical guidance and emotional support to people with cancer and their families.
- Maggie's
- A charity running drop-in centres, usually beside a cancer hospital, offering free support to anybody affected by cancer.
- Palliative care team
- Specialists in symptoms and comfort, who can be involved alongside treatment rather than only after it. The GP or the hospital team refers.
Macmillan Cancer Support and Maggie's both support families as well as the person being treated. Ask the clinical nurse specialist what is available locally, because services attached to a hospital vary a great deal.
If the plan changes so that treatment is no longer aimed at curing the illness, the care at home changes with it, and a separate part of this site is written for that point rather than this one. Palliative care, end of life care and hospice at home sets out what each term means and what the NHS provides free, fast-track continuing healthcare covers NHS funding that a clinician can set in motion, usually within 48 hours. Palliative care can run alongside treatment, so asking about it does not mean that treatment is ending.
Questions
Questions families ask about care during treatment
Yes. You agree the days directly with the carer, so heavier cover after each session and lighter cover in between is an ordinary booking. Say at the first conversation that the dates move when treatment is postponed, because a carer who works for other families needs to know that. The minimum visit is one hour.
Ring the 24-hour number the chemotherapy team gave you, whatever time it is. Everybody having chemotherapy should be given a contact number for their treatment team that is answered at any hour, and a temperature or feeling unwell during treatment is assessed urgently because infection can become serious quickly. Ask for the number at the first appointment if you have not been given one.
A carer can prompt and hand over tablets from a pharmacy-dispensed pack, watch them being taken and record it. Injections, syringe drivers and anything going into a line stay with the nurses. A district nurse can sometimes train and sign off a named carer for one task for one person, which is a formal arrangement rather than a favour. Can carers give medication? sets out the rules.
Yes. Carers who drive can be found on the driving carers page, and their profile says whether they use their own car. Book the whole day as one visit, because the carer is paid for the waiting as well as the journey, at £18 to £25 an hour with our fee included. Mileage or travel time is chargeable only where you and the carer agree it in advance in writing.
Chemotherapy drugs leave the body in urine, stool, vomit and other fluids for a short time after a session, and hospitals give households written advice about gloves, flushing the toilet and washing soiled clothes separately. Ask the team for their advice sheet and pass it to the carer. Handling the drugs themselves, or the waste from a pump or an infusion, is not a carer task: that needs staff trained and equipped for it.
Hourly carers on PrimeCarers charge £18 to £25 an hour with our fee included, and about £20 is typical. An agency charges £28 to £35 for the same hour. Overnight cover is from £130 a night and a live-in carer from £1,050 a week. Cost of care compares the arrangements and Attendance Allowance is worth checking.
The needs change, and so does what is available free. Palliative care can be involved alongside treatment as well as after it, and the NHS may fund a package of care where a clinician judges that health is declining quickly. Palliative care, end of life care and hospice at home explains the terms and fast-track continuing healthcare explains the funding. Ask the clinical nurse specialist or the GP.

