The short answer
- Supported living splits the home from the supportThe person holds a tenancy in their own name and pays rent, and the support is bought under a different agreement, so one can change without the other.
- Care at home leaves the housing aloneThere is no move and no new agreement. Carers come into the home the person already lives in, for hours the family agrees.
- Residential care is one package, charged differentlyA care home sells the room and the care under one contract. Housing Benefit does not go towards the fees, and the means test can count the person's home.
- Shared Lives is a third optionAn adult lives with, or regularly stays with, a carer approved by a local Shared Lives scheme, and shares their household.
- Both routes start with a free care needs assessmentAnyone can ask the council for one, whatever their savings. Care at home can be booked without waiting for it, from £18 to £25 an hour on PrimeCarers with our fee included.
Figures are for England in 2026/27, checked in September 2026. Scotland, Wales and Northern Ireland set their own rules, and councils decide some charges locally, so check yours.
The core difference
Supported living separates the home from the support
Supported living and care at home both leave the person in an ordinary house or flat. What differs is who provides the roof and who provides the help, and whether the two can be dealt with one at a time.
Supported living
Two separate agreements
A tenancy in the person’s name, and support bought separately
The home
The person signs a tenancy or a licence with a landlord and pays rent and bills. Housing Benefit can go towards the rent.
The support
A support provider is commissioned under a different agreement, by the council after a needs assessment or with a direct payment.
The person can stay in the flat if the support provider changes.
Care at home
No new housing agreement
The home they already live in, and carers who come to it
The home
No move and no new agreement. The person stays in their own home or the family home.
The support
Carers or support workers come in for agreed hours, or live in. The family chooses who, and can change the hours.
Nothing about the housing has to be settled first, so it can start quickly, or while you wait for something else.
Shared Lives
One household, through a scheme
Living with, or regularly visiting, an approved Shared Lives carer
The home and the support together
The person lives in the carer’s own home as part of the household, or goes there for short breaks or in the day. A local scheme approves the carer.
Because the home is the carer’s, changing the carer means moving.
Residential care
One agreement
A room and the care under one contract with the care home
The home and the support together
The care home provides the room, the meals and the care, and charges one fee for all of it. There is no tenancy.
A problem with the care and a problem with the room cannot be solved separately.
The separation decides what the person keeps hold of when something goes wrong. If the support provider in a supported living scheme changes, the tenancy is unaffected and the person stays at home. If the care in a care home is poor, putting it right usually means moving.
The benefits system draws the same line. A new claim for Housing Benefit can only be made by somebody over State Pension age or in supported, sheltered or temporary housing, which is why rent in supported living is normally met that way. Somebody in a care home cannot usually get Housing Benefit towards the fees, as Age UK's Housing Benefit factsheet sets out. The NHS supported living guide is a short plain summary.
Care at home has no housing question to settle, and the disability care a support worker gives is the only thing being arranged. If your son or daughter has a learning disability, our family guide to learning disability brings together the other questions parents ask, from health checks to decisions about money.
What supported living looks like
What supported living looks like from day to day
Supported living is not one building type. These are the shapes it takes, so you know what you are being offered when a social worker names one.
A self-contained flat
One tenancy, one front door
A shared house
Own bedroom, shared kitchen
Support that visits, or support that is there
Set out in the care and support plan
Cover through the night
A sleep-in or a waking night
A tenancy should survive a change of support provider, so ask about that before anything is signed. The questions worth taking to a visit are set out under finding a place near you. Care at home for an adult with a learning disability covers the same ground for somebody staying put.
What each one offers
What supported living offers, and what it asks in return
Supported living gives a disabled adult things that care at home cannot, and it asks for something back each time. The table sets the exchange out side by side.
The same questions, answered for each arrangement
| Supported living | Care at home | |
|---|---|---|
| Where the person lives | A flat or a room they rent, away from the family home. That independence may be the reason for the move. | The home they already live in, their own or the family’s. Nothing about the housing changes. |
| Who supports them | Staff employed by the support provider that holds the contract. The person has a say, and the provider decides the rota. | A carer or support worker the person and the family choose themselves, and can meet before deciding. |
| Other people around | Neighbours or housemates in the same position, and staff in the building. For somebody who has been isolated at home, that is a big change. | Whoever is already in the person’s life. Company has to be built into the support hours or come from a day service or a club. |
| Nights | Night cover can be shared between several people in a scheme, so it may be available where it would be hard to fund for one person. | A waking or sleeping night from a carer, or a live-in arrangement from £1,050 a week on PrimeCarers. |
| How quickly it can start | It depends on a needs assessment, on the council agreeing to fund the support, and on a suitable place being free. | Hours can be booked directly as soon as a carer is found, with or without the council involved. |
| If it stops working | The tenancy and the support are separate, so the support provider can change without the person losing their home. | The family can change carer or change the hours without anything else moving. |
Where the person lives
- Supported living
- A flat or a room they rent, away from the family home. That independence may be the reason for the move.
- Care at home
- The home they already live in, their own or the family’s. Nothing about the housing changes.
Who supports them
- Supported living
- Staff employed by the support provider that holds the contract. The person has a say, and the provider decides the rota.
- Care at home
- A carer or support worker the person and the family choose themselves, and can meet before deciding.
Other people around
- Supported living
- Neighbours or housemates in the same position, and staff in the building. For somebody who has been isolated at home, that is a big change.
- Care at home
- Whoever is already in the person’s life. Company has to be built into the support hours or come from a day service or a club.
Nights
- Supported living
- Night cover can be shared between several people in a scheme, so it may be available where it would be hard to fund for one person.
- Care at home
- A waking or sleeping night from a carer, or a live-in arrangement from £1,050 a week on PrimeCarers.
How quickly it can start
- Supported living
- It depends on a needs assessment, on the council agreeing to fund the support, and on a suitable place being free.
- Care at home
- Hours can be booked directly as soon as a carer is found, with or without the council involved.
If it stops working
- Supported living
- The tenancy and the support are separate, so the support provider can change without the person losing their home.
- Care at home
- The family can change carer or change the hours without anything else moving.
Rates are what families pay on PrimeCarers, with our fee included. Agencies charge £28 to £35 an hour for hourly visits.
For somebody living at home, company outside the support hours can come from day services and things to do in the day.
PrimeCarers does not run supported living or Shared Lives schemes and does not place anybody in one. We introduce families to self-employed carers and support workers for care at home, so you can search for carers near you and compare their rates before deciding on a move. The person and the family choose the carer, meet them first and agree the hours directly. They can keep the same carer for as long as it suits both sides. Every carer has had an identity check, a right to work check and an accepted criminal-record check (Enhanced DBS issued within the last 2 years, DBS Update Service, Scottish PVG or Access NI), and has been interviewed online, and they are insured while they work.
Carers cannot be searched by experience of learning disability. What a carer says about their experience is their own account on their profile, so ask them about it at interview. Parents, brothers and sisters can share one PrimeCarers account, each with their own login, and the visit reports carers write are emailed to everyone on the account with Owner, Family Member or View Only access. If the question is about nights rather than housing, live-in care for a younger adult with a disability covers round-the-clock support at home.
The money
Rent, benefits and what the council charges
Supported living and care at home are charged for under the same set of rules, because neither of them is a care home. Residential care is charged for under a different set. That is where most of the money difference comes from.
£23,250
Upper capital limit, England
Above this the person pays the full cost. Below £14,250 their savings are left out of the calculation entirely.
£241.45
Minimum income guarantee a week
What a single person of State Pension age must be left with after paying towards care outside a care home. The figure for a working-age adult is lower.
£31.80
Personal expenses allowance a week
What a council-supported care home resident is left with for everything that is not care.
£18-£25
An hour for care at home
What carers on PrimeCarers charge, our fee included. Agencies charge £28 to £35.
England 2026/27 figures from the Department of Health and Social Care local authority circular and Age UK factsheets 10 and 46, checked September 2026. PrimeCarers rates, September 2026.
In supported living the rent and the support are two bills. Rent, service charges and bills come from Housing Benefit, the person's own income, or both. The support is charged like any care outside a care home, after a financial assessment that can take most income into account. It leaves savings under £14,250 out of it, and treats savings between the two limits as producing £1 a week of assumed income for every £250. It must also leave the person with at least the minimum income guarantee. For a single adult aged 25 or over and under State Pension age that is £120.40 a week, plus £51.55 where a disability premium applies and £25.15 more for an enhanced disability premium. Housing costs and disability-related spending come off first, and the council can choose to charge less. The rules are set out in Age UK's factsheet on paying for care and support at home, and the current figures come from the Department of Health and Social Care circular for 2026 to 2027.
Care at home is assessed in the same way, and the value of the home is disregarded while the person lives in it. In a permanent care home placement the property is counted as capital after the first 12 weeks, and a deferred payment agreement can secure the fees against the house until it is sold. Attendance Allowance, the care component of Disability Living Allowance and the daily living part of Personal Independence Payment stop 28 days after council funding for a care home begins, while somebody in supported living or at home keeps them. Local authority funding explains the assessment, direct payments explains how the money can be paid to the person to arrange their own support, and benefits for an adult with a learning disability covers what the person may be able to claim.
How to ask
How to ask, and what to do while you wait
Some parents are thinking years ahead, about what happens to a son or daughter when they can no longer give the support they give now. The planning starts in the same place whichever route you choose.
- 1
Ask the council for a care needs assessment
Free, and anyone can askContact the adult social care team at your local council. The assessment is free whatever the person's savings. The care needs assessment explains what happens in one and how to prepare. - 2
Write down what the person wants, in their words
Before the assessmentWhere they would like to live and who with, what they can do themselves and what they want help with. A social worker has to take their wishes into account, and they are easier to put forward written down. - 3
Ask about supported living and Shared Lives by name
At the assessmentAsk what exists in the area, how somebody gets on the list and what the council would fund. Ask for the answer in writing so you have something to work from later. - 4
Ask how the money would be paid
Once needs are agreedA personal budget can be taken as a direct payment, which lets the person or a family member arrange support themselves. Personal assistants and direct payments covers how that works in practice. - 5
Put support at home in place meanwhile
While you waitAn assessment has no fixed deadline in law, and a suitable place then has to be free. Hours at home can start before any of that is settled, and they show what level of support the person needs.
Near you
Finding supported living near you, and checking the tenancy
There is no national list of supported living places with a room free, so finding one means asking in several places. Below are where to ask, what the tenancy gives the person, and questions to take to a visit.
Start with the adult social care team at your local council. Where the council funds the support, places are offered through it, and the social worker should know which local schemes have space. The NHS has a search for supported living services by postcode, which lists providers rather than vacancies. Housing associations and charities such as Mencap run schemes too, and some advertise places directly. A provider that gives personal care must be registered with the Care Quality Commission, so read its latest inspection report on the CQC website before you visit. Check with the council that it would fund the support there before the person commits.
What the tenancy gives the personSection titled What%20the%20tenancy%20gives%20the%20person
The person should have a tenancy or a licence in their own name, and the difference matters. In England, the Renters' Rights Act 2025 turned private tenancies into rolling tenancies with no fixed end date from 1 May 2026, and ended "no fault" evictions under section 21, so a landlord now needs a reason set out in law to end one. The changes reach housing association tenancies in October 2027, and a licence is outside the Act, as the government's guidance on social housing explains. The Act also gives landlords of supported accommodation some reasons for ending a tenancy that other landlords do not have, so ask which ones apply.
If your son or daughter cannot understand a tenancy well enough to agree to it, somebody needs legal authority to sign for them. That can be an attorney under a lasting power of attorney for property and financial affairs, a deputy appointed by the Court of Protection, or an order from the court for that one decision. Making decisions for a grown-up son or daughter explains each of these.
The home and the tenancy
- Is it a tenancy or a licence, and whose name will be on it?
- What happens to the tenancy if the support provider changes?
- What are the rent and service charges, and will Housing Benefit cover them in full?
- Who else lives there, and does the person have a say in who moves in?
The support
- How many hours of support will the person have, and who decided that?
- Who covers the nights: a member of staff asleep on site, one awake, or nobody?
- Will the same small group of staff work with the person, and how is a new member of staff introduced?
- Can we read the latest Care Quality Commission report, and what has changed since?
Everyday life and the family
- How does the person spend the day, and who helps them get out?
- How will the family be kept informed, and when can we visit?
- How are complaints dealt with, and who do we contact if something goes wrong?
Questions
Questions families ask about supported living
In supported living the person rents their home and the support comes under a separate agreement. A care home sells the room and the care under one contract. So a supported living tenant keeps their home if the support provider changes, and a care home resident usually has to move if the care is not right.
Yes. They hold a tenancy or a licence and are liable for rent, service charges and bills in the ordinary way. Housing Benefit can go towards the rent, because a new claim can still be made by somebody in supported, sheltered or temporary housing. It cannot be used for care home fees.
Not in the way a family choosing a carer for care at home can. The provider that holds the contract sets the rota, although the person should have a say. Taking the personal budget as a direct payment gives more choice, because the person is then buying the support themselves.
It depends on what has been put in place beforehand, which is why it is worth asking early. A care needs assessment is free and can be requested at any time, and the council works from the plan it produces. Paid support at home can start without waiting for a funding decision, and it shows what level of support is needed if a move comes later. Planning for when parents can no longer cope covers the rest of the plan, from their wishes to wills and deputyship.
Yes, and the two do not conflict. Hours at home can be booked directly without waiting for an assessment or a funding decision, from £18 to £25 an hour on PrimeCarers with our fee included, or from £1,050 a week for a live-in arrangement. A direct payment can also be used to buy support at home if the council has agreed one.
Ask the adult social care team at your local council first, because where the council funds the support, places are offered through it. The NHS website has postcode searches for supported living services and Shared Lives schemes, which list providers rather than free places. Read the provider's latest Care Quality Commission report before a visit.
No. We do not run supported living or Shared Lives schemes, we do not hold housing, and we do not place anybody anywhere. PrimeCarers is an introductory service: families find self-employed carers and support workers near them, interview the ones they like and agree the work directly with the carer.

