This page is part of PrimeCarers' guide to dementia care. It answers one question: what can a family do when a relative with dementia keeps leaving the house, and what are they allowed to do.
The short answer
- There is almost always a reasonPain, the toilet, boredom, a body clock that has lost the time, or looking for someone from years ago. Finding the reason does more than any device.
- Work up from the gentlest measureIdentification in a coat pocket, then a door sensor, then a tracker, then a carer, and only then a locked door.
- A person with dementia should never be locked in aloneThe Alzheimer's Society is direct about this, because of fire and falls. A door locked while somebody else is there is a different question.
- If it happens at night, a carer does what a sensor cannotA sleeping night on PrimeCarers is £130 to £145, and a waking night, where the carer stays awake, is £150 to £160.
Checked against the Alzheimer's Society, the Mental Capacity Act 2005, the NHS and gov.uk, September 2026. Prices are what carers on PrimeCarers charge, fee included.
Why it happens
Why someone with dementia leaves the house
Walking is good for people, and a change in how somebody walks about is usually a need that is not being met rather than a symptom to be stopped. These are the reasons the Alzheimer's Society sets out.
Memory loss part-way through a journey
Confusion about what time it is
Pain or discomfort they cannot name
Restlessness, agitation or anxiety
Boredom, or energy with nowhere to go
Looking for a person or a place from the past
You will see the word wandering used for all of this, because it is what families type into a search box. The Alzheimer's Society avoids it, because it suggests walking with no purpose when there is usually a reason or a belief behind it. The distinction is practical as well as kind: a reason can be met, and aimlessness cannot.
Keep a short note for a fortnight of when it happens and what came just before. A pattern usually shows up: the same hour, or a visitor leaving. Take the notes to the GP, particularly if the change came on over days rather than weeks, because sudden confusion is more often an infection, dehydration, constipation, pain or a new medicine than the dementia moving on. Signs that dementia is getting worse covers what to rule out, and what sundowning is covers restlessness that builds in the late afternoon.
What to try first
What to try, starting with the least restrictive
Families tend to jump to the front door, because that is where the fear is. The order below starts with what takes nothing away, and ends with the step that needs somebody else's agreement.
Meet the reason they are going out
A walk at the hour they always walked, a job to do in the afternoon, company in the part of the day when they get restless. If they are in pain, constipated, needing the toilet or unwell, that gets sorted first.
What it does
Removes the need to leave rather than blocking the door. It is also the only measure on this ladder that makes the day better rather than safer.
Who has to agree
Nobody. This is ordinary care.
Yours to decide
Make going out safe instead of impossible
Identification in the coat they wear, sewn in so it stays put. A card in the pocket they can hand to somebody. Emergency numbers saved in their phone. A coat and shoes by the door so they leave dressed for the weather.
What it does
Turns a frightening hour into a phone call from a stranger who knows who to ring. It costs almost nothing and it is the step families skip.
Who has to agree
Your relative, if they can decide. Telling neighbours and shopkeepers about the diagnosis needs their agreement too, or a best interests decision if they cannot give it.
Yours to decide
Prompts at the door
A note where they will see it saying where you are and when you will be back. A whiteboard in the hall. Outside lights off after dark, so there is less to see through the window. A door sensor that plays a recorded message in a familiar voice.
What it does
Interrupts the moment of leaving without stopping it. Works best when the reason for going out is looking for a person rather than wanting a walk.
Who has to agree
A note needs nobody. A device that speaks to them is care equipment, so it belongs in the conversation with them and with anyone else involved in their care.
Yours to decide
Alerts that tell you they have gone
A door sensor, a pressure pad by the bed or the front door, a pendant alarm on a monitoring service. The council supplies some of this after a care needs assessment, and equipment assessed as needed is free.
What it does
Buys back the minutes that matter. Knowing within a minute that the front door has opened is a different search from noticing an empty chair an hour later.
Who has to agree
Your relative if they have capacity. If they do not, a best interests decision, made with everyone involved in their care.
Needs agreement
Knowing where they are
A GPS device worn as a watch, kept in a pocket or fitted in a shoe, or location sharing on a phone that stays switched on and charged.
What it does
Answers the only question that matters once somebody has gone: where are they now. It supports someone going out rather than preventing it, which is the point of it.
Who has to agree
The Alzheimer’s Society is clear that the person needs to consent before tracking is switched on. Where they cannot, it is a best interests decision and not a matter of family convenience.
Needs agreement
Somebody in the house
A carer for the hours it happens: late afternoon, the evening, or the night. A live-in carer if the need runs through the day and night. This is the rung that replaces every device above it.
What it does
A person can go with them, redirect them, notice the infection that started it, and sit up at 3am. No sensor does any of that.
Who has to agree
Nobody, beyond your relative agreeing to have a carer in the house. Company is not a restriction.
Yours to decide
Locking the door while somebody else is in the house
A key-operated lock or a latch out of reach, used while a family member or a carer is there, for the shortest time it is needed. Never when your relative is on their own.
What it does
Stops someone walking into a road. It also stops them getting out in a fire, which is why the Alzheimer’s Society says a person with dementia should never be locked in alone.
Who has to agree
Their consent if they have capacity. If they do not, the Alzheimer’s Society says social services should be consulted before it is done, because locking a door restricts freedom of movement.
Ask before you do it
Ordered least restrictive first. Sources: Alzheimer’s Society factsheet 501, Walking and dementia, and the Mental Capacity Act 2005, sections 6 and 4A.
The reason for the order is in the law. Under section 6 of the Mental Capacity Act 2005, anything you do that restricts your relative's liberty of movement is lawful only if you reasonably believe it is necessary to prevent harm to them, and only if it is proportionate both to how likely that harm is and to how serious it would be. A locked door to stop somebody stepping onto a dual carriageway is a different proposition from a locked door because it is easier than sitting with them. Nothing on the first three rungs restricts anybody, so they are worth exhausting first.
Your relative's own view comes before all of it: if they can still make this decision, it is theirs to make, even where you would decide differently. When someone with dementia refuses care covers that conversation.
Doors and locks
Locking the door: when it helps, and when it is not allowed
This is the question families ask first and feel worst about. Locking a person with dementia in on their own is not safe. Locking a door while you or a carer is in the house is a narrower measure, with conditions.
What is reasonable
- Locking a door while you or a carer are in the house, for the shortest time needed
- Asking your relative first, if they can still decide, and taking their answer
- Fitting a lock you and any carer can open instantly, with the key somewhere known
- Talking to social services before a lock becomes the routine, and making the garden safe to walk in
What is not
- Locking your relative in when they are on their own, at any time of day
- A lock needing a key from the inside, which traps them in a fire and blocks a carer
- Sedating somebody at night so they do not get up, which the Alzheimer's Society warns causes falls and confusion
- Deciding on a lock alone once your relative can no longer agree to it
Once your relative can no longer make the decision themselves, locking a door restricts their freedom of movement, and the Alzheimer's Society advice is that social services should be consulted first, so somebody can assess whether it is in your relative's best interests. That is not a formality. The Mental Capacity Act does not by itself allow anyone to deprive another person of their liberty, and the Deprivation of Liberty Safeguards that cover care homes and hospitals do not reach into somebody's own home. Arrangements at home that go that far have to be authorised by the Court of Protection, and it is the council that applies. A social worker will usually help you find something short of it.
Fit a key safe either way, so a carer, a neighbour or an ambulance crew can get in without the door being opened from the inside. Elderly security at home covers the fittings.
Trackers and sensors
Trackers, sensors and identification, and who has to agree
Devices do two different jobs, and it helps to know which one you are buying. Some tell you that your relative has left. Others tell you where they are now. Almost none stop anybody going out.
| What it gives you | Who has to agree | What it costs | |
|---|---|---|---|
| Identification, and a card to hand over | A stranger who finds them knows who to ring, and a card explains the dementia to a shopkeeper or a bus driver. Sew the details in so they stay put. | Your relative, if they can decide | Almost nothing |
| A door sensor or pressure pad | An alert the moment the door opens. Some play a recorded message in a familiar voice. | Your relative, or a best interests decision | Free where the council assesses it as needed |
| A pendant alarm on a monitoring service | Your relative can call for help, and a monitoring centre rings round their list. | Your relative, or a best interests decision | Council schemes usually charge weekly |
| A GPS tracker or phone location | Where they are now, the only thing that helps once somebody has gone. | Consent before it is switched on | Bought privately, or through the council |
Identification, and a card to hand over
- What it gives you
- A stranger who finds them knows who to ring, and a card explains the dementia to a shopkeeper or a bus driver. Sew the details in so they stay put.
- Who has to agree
- Your relative, if they can decide
- What it costs
- Almost nothing
A door sensor or pressure pad
- What it gives you
- An alert the moment the door opens. Some play a recorded message in a familiar voice.
- Who has to agree
- Your relative, or a best interests decision
- What it costs
- Free where the council assesses it as needed
A pendant alarm on a monitoring service
- What it gives you
- Your relative can call for help, and a monitoring centre rings round their list.
- Who has to agree
- Your relative, or a best interests decision
- What it costs
- Council schemes usually charge weekly
A GPS tracker or phone location
- What it gives you
- Where they are now, the only thing that helps once somebody has gone.
- Who has to agree
- Consent before it is switched on
- What it costs
- Bought privately, or through the council
Ask the council for a care needs assessment before buying anything. It is free whatever your relative's savings.
The consent point is the one families get wrong. The Alzheimer's Society says a person needs to consent to tracking before it is switched on. Where they cannot understand what the device does, the decision can still be made for them, but in their best interests rather than for the family's peace of mind, and with them part of the discussion as far as they are able.
Sensors and alarms come under telecare, and the route to them is a care needs assessment from the council. Anyone can ask for one, it is free whatever your relative's income or savings, and the NHS says equipment and small adaptations are provided free where the assessment finds they are needed. Ask for a carer's assessment for yourself in the same call. Home technology that helps at night goes through the devices, and dementia assistance cards covers the card.
Nights and company
Nights, and company through the difficult part of the day
A sensor wakes you at home after the event, and a person in the house is already there. Once somebody is dressing to go out in the small hours, the question stops being which device to buy and becomes who is in the house at that hour.
| Who is there | When it fits | What it costs | |
|---|---|---|---|
| Sensors and an alarm only | Nobody in the house. You are woken at home by an alert, or a monitoring centre rings you. | One or two disturbed nights a month, and family close enough to drive over. | Free if the council assesses it as needed |
| A sleeping night | A carer sleeps in the house and gets up when they are needed, usually once or twice. | Nights that are mostly quiet, when the worry is that nobody is there at all. | £130 to £145 a night |
| A waking night | A carer stays awake all night, so somebody is between your relative and the front door at 3am. | Someone who is up repeatedly, dressing to go out, or distressed after dark. | £150 to £160 a night |
| A live-in carer | One carer living in the house, there through the day and sleeping there at night. | Days and nights that both need somebody, and a spare room to offer. | from £1,050 a week, and from £1,260 where the dementia is advanced |
Sensors and an alarm only
- Who is there
- Nobody in the house. You are woken at home by an alert, or a monitoring centre rings you.
- When it fits
- One or two disturbed nights a month, and family close enough to drive over.
- What it costs
- Free if the council assesses it as needed
A sleeping night
- Who is there
- A carer sleeps in the house and gets up when they are needed, usually once or twice.
- When it fits
- Nights that are mostly quiet, when the worry is that nobody is there at all.
- What it costs
- £130 to £145 a night
A waking night
- Who is there
- A carer stays awake all night, so somebody is between your relative and the front door at 3am.
- When it fits
- Someone who is up repeatedly, dressing to go out, or distressed after dark.
- What it costs
- £150 to £160 a night
A live-in carer
- Who is there
- One carer living in the house, there through the day and sleeping there at night.
- When it fits
- Days and nights that both need somebody, and a spare room to offer.
- What it costs
- from £1,050 a week, and from £1,260 where the dementia is advanced
Night and live-in figures are what carers on PrimeCarers charge, fee included. Agencies charge up to £240 for a waking night.
A carer does what no sensor does. They can walk out with your relative and walk back with them, which makes it an outing rather than an escape. They notice the infection behind the restlessness, and settle somebody at 4am without an argument. Where the trigger is the same hour each day, a carer booked for that hour costs far less than cover through the night: visits on PrimeCarers are £18 to £25 an hour with our fee included, against £28 to £35 from an agency. You can search for carers near you and compare their rates before committing to anything.
Carers on PrimeCarers are self-employed, and you choose and book them yourself. Before a carer appears we check their identity and right to work, check an enhanced DBS kept on the Update Service, and interview them online. We do not check qualifications, training or references, so ask the carer about their dementia experience yourself. Carers are insured while they work.
If the nights are the whole problem, night care for dementia sets out what a night carer does, and waking night or sleeping night explains which of the two a family needs. If days and nights both need somebody, read how live-in care works. If you are doing this alone, arrange respite care for dementia before you reach the point of needing it.
If they go missing
What to do if your relative goes missing
Do the first step now, before anything happens. Research led by the University of East Anglia puts the number of people with dementia who go missing for the first time in the UK at around 40,000 a year.
- 1
Fill in a Herbert Protocol form today
Before anything happensA national police scheme. You complete a form in advance with a recent photograph, a description, medication, daily routine and the places that mean something to your relative, including where they used to live and work. Hand it to the police when you report them missing, so the search starts on facts rather than questions. - 2
Check the house and the obvious places
First few minutesGardens, sheds, the car, a neighbour's. Then think where they set out for: a former home, an old workplace, a park. - 3
Ring the police
Do not waitCall 999 if you believe your relative is in immediate danger, and 101 if not. Say they have dementia, and say you have a Herbert Protocol form. There is no period you have to wait through before reporting them missing. - 4
Leave somebody at the house
While others searchPeople often come home on their own, and an empty house makes the next hour worse. Keep one phone free for the police to ring back on. - 5
When they come home, keep it calm
AfterwardsThey may be frightened and will not remember going. Questions and anger make it more likely again. Once they are settled, ask gently where they were going, because the answer tells you what to change.
Neighbours and shopkeepers who already know about the diagnosis are the fastest help there is, which is a reason to tell them in advance, with your relative's agreement. Afterwards, look at what set it off rather than only at the front door: a first time is often the day something else changed, whether a new medicine, an infection coming on, or a room rearranged. The Alzheimer's Society runs a support line for weeks like this, and its guidance on supporting a person who walks about goes further.
Questions
Questions families ask about this
Not when she is on her own. The Alzheimer's Society says a person with dementia should never be locked in alone, because of fire, falls and the panic of being shut in. You can lock a door while you or a carer are in the house with her, for the shortest time needed, if she has the capacity to consent and does consent. If she does not, social services should be consulted first. What the rules are on locks.
It depends on consent. The Alzheimer's Society is clear that the person needs to consent to tracking before it is switched on. Where they cannot understand what the device does, the decision can be made for them under the Mental Capacity Act, but in their best interests, and with them part of the discussion as far as they can be. How trackers compare with sensors.
Check the house, the garden and the immediate area, then ring the police. Call 999 if you think he is in immediate danger, and 101 if not. Tell them he has dementia, and that you have a Herbert Protocol form if you filled one in. There is no waiting period before reporting somebody missing. Leave one person at the house in case he comes back. What to do.
Most often because dementia has disturbed her sense of time, so 3am feels like the start of the day and she dresses for it. It can also be pain, needing the toilet, a side effect of medicine, or looking for somebody. Check the physical causes first and ask the GP to review her medicines. Do not use sleeping tablets to keep her in bed: the Alzheimer's Society warns that doses strong enough cause falls and more confusion.
Often, yes. Ask social services at your relative's council for a care needs assessment. Anyone can ask, it is free whatever their income or savings, and the NHS says equipment and small adaptations are provided free where the assessment finds they are needed. Councils call this telecare. How to ask for a needs assessment.
No. Nights are where many families start looking at care homes, but a waking-night carer, who stays awake in the house, meets the same need at £150 to £160 a night on PrimeCarers, and a live-in carer from £1,050 a week covers days and nights together. At what point should someone with dementia go into care? compares the routes.

