Private carersSetting up the home

What home changes should you make before a private carer starts?

A private carer works best in a home that already fits the person they are caring for: a rail by the right shower, room to get around a bed, a key safe that means a locked door never delays a visit. This page sets out which changes matter most, how to get a free assessment, and how to pay for anything bigger.

By James Bowdler, founder of PrimeCarers  ·  Updated September 2026  ·  10 min read · See what matters most

A watercolour of a stone cottage with a garden, the kind of home a family adapts around a parent's care

Part of our guide to private carers.

Where to start

The five places a private carer's visit happens

A carer's day moves through the same rooms in most homes: getting in, washing, dressing, eating, and getting up and down stairs safely. Look at those five before anywhere else.

Entrance and hallway

Worth changing

A ramp or a lowered threshold, a key safe fitted by the door, and enough clear floor to turn a frame or a wheelchair

Why it matters for a visit

A carer who cannot get in on time, or who arrives to a step nobody mentioned, loses minutes of the visit before it has started. A key safe with a code you control means a late answer at the door never costs care time.

Bathroom

Worth changing

Grab rails by the toilet and shower, a raised toilet seat, and a shower chair or a level-access shower

Why it matters for a visit

Personal care is where a carer and the person are closest, and where a wet floor causes the most falls. A rail in the right place changes how much a carer has to hold somebody by hand rather than by the wall.

Bedroom

Worth changing

Room to stand on both sides of the bed, a bed at a height that suits how the person transfers, and a lamp and phone within reach

Why it matters for a visit

A bed pushed against a wall forces every transfer to happen from one side. That is harder on the person and on the carer, and it happens several times a day.

Kitchen

Worth changing

Cups, plates and food moved to waist height, a stable chair at the worktop, and lever taps rather than round ones

Why it matters for a visit

A carer who has to search three cupboards for a mug during a lunch visit has less time left for the person. This is usually the cheapest change on the list.

Stairs and lighting

Worth changing

A handrail on both sides, non-slip strips on the treads, and a motion light for a night trip to the bathroom

Why it matters for a visit

Falls on stairs, or in the dark, are the ones most likely to end in hospital. Good lighting is one of the cheapest changes on this page and among the most effective.

None of this replaces a proper assessment, and it is not the full list of equipment and adaptations available. Home adaptations that reduce the need for care goes much wider, covering everything from stairlifts to walk-in baths in detail. This page is narrower on purpose: it is about the handful of changes that make the biggest difference to how well a private carer can help, and to how safe both of them are while they do it.

Once you have decided what needs to change, write it into a care plan with your carer so nothing depends on memory: what the carer does at the sink, which side of the bed they work from, and where the key safe code is kept.

Get it assessed

Ask for a free occupational therapist assessment before you buy anything

A council occupational therapist can see what a general list cannot: which changes help this particular person, in this particular home. Their report is also usually the door into free equipment and any grant.

  1. 1

    Contact adult social services at the council

    Free
    Ask for an occupational therapist assessment. If your relative has recently been in hospital, ask the ward team to refer one before discharge rather than waiting until they are home.
  2. 2

    Let the OT visit and watch, not just ask

    They will watch how your relative gets in and out of bed, on and off the toilet, and up and down any stairs, then write a report recommending specific changes rather than a general list.
  3. 3

    Get anything under the free-works limit fitted

    Under £1,000, free
    Councils in England provide equipment or minor adaptations the OT recommends free of a means test if they cost under this amount to buy and install: rails, raised seats, perching stools and similar items.
  4. 4

    Start the funding process for anything bigger

    If the OT recommends work above that limit, such as a level-access shower or a stairlift, they will point you towards a Disabled Facilities Grant application while the smaller changes go ahead.

Paying for it

The four ways families pay for home adaptations

What something costs depends on whether it is small enough for the council to fit for free, big enough to need a grant, or something you decide to buy yourself.

Free through the council

Covers
A rail, a raised seat, a perching stool or anything an occupational therapist recommends that costs under this amount to buy and fit
Amount
Free, no means test, under £1,000
How to get it
Ask adult social services for an occupational therapist assessment

Disabled Facilities Grant

Covers
Bigger work: a level-access shower, a stairlift, widening a doorway, or a downstairs bathroom
Amount
Up to £30,000 in England
How to get it
Apply through the council once an OT has assessed the need; means-tested for adults, a decision is due within six months

VAT relief

Covers
Equipment made for a disabled person, and building work to adapt a home, bought outside the grant system
Amount
No VAT on the item or the work
How to get it
Sign the supplier's eligibility declaration when you order

Paying yourself

Covers
Anything you want done straight away, or that falls outside what the council will fund
Amount
Market price
How to get it
No process or waiting list

Checked against gov.uk on 5 September 2026. The Disabled Facilities Grant is means-tested for adults, with the first £6,000 of savings ignored, and children for whom Child Benefit is paid, up to age 19, are not means-tested at all. Councils must give a decision within 6 months of a complete application.

Attendance Allowance is not tied to any particular spending and is not means-tested, so some families use it towards the cost of adaptations or equipment the council will not fund; Attendance Allowance explained covers who qualifies and the current rates. If your relative's needs go wider than the home, a council care needs assessment covers paid-for help as well as equipment, and it is worth asking for both at the same time.

When to act

Signs it is time to change the home, not just add more care hours

Needs at home usually creep up rather than arrive all at once, which is why families often wait until after a fall to ask for help. Tick anything that has been true in the last month.

Has any of this happened recently?

0 of 7 ticked

After a fall or a hospital stay

Signs that have crept up

Signs specific to a carer's visit

A pendant alarm or a lifeline emergency call system is worth arranging alongside any of this, so your relative can call for help between a carer's visits rather than waiting for the next one; home adaptations that reduce the need for care covers these alongside other equipment.

If confusion is part of what has changed, the layout that helps most is often different again; dementia care covers adaptations aimed specifically at memory and orientation, alongside the practical changes on this page. Falls that happen overnight have their own pattern too, covered in night care for someone who falls or gets up repeatedly.

From here

From an assessment to a home a carer can work in

The two do not have to happen in order. Most families start looking for a carer and asking for an assessment in the same week.

  1. 1

    Ask for the OT assessment this week

    Free
    Do not wait for a fall to make the call. If your relative is already using a carer, mention that in the referral, since it can change what the OT recommends.
  2. 2

    Make the changes a carer will work around

    Use the five rooms above as your starting list, and fit the cheap ones yourself while anything bigger goes through the council.
  3. 3

    Search carers near you

    Free
    Every profile on PrimeCarers shows a carer's experience and reviews, and their identity, right to work and enhanced DBS have already been checked, with an online interview completed, before the profile appears.
  4. 4

    Put what you have learned into a written care plan

    Week 1
    Note what the carer does and does not do in each room, so the changes you have made are used the way they were intended.

Questions

Questions families ask about home adaptations

It depends entirely on what is needed. A grab rail or a raised toilet seat costs very little and is usually fitted free by the council if an occupational therapist recommends it. A level-access shower, a stairlift or widening a doorway runs into thousands of pounds, which is what the Disabled Facilities Grant exists to help with. Ask for an assessment before pricing anything, since the OT may recommend something cheaper than what you had in mind.

It is a council grant towards adapting a home for a disabled person, worth up to £30,000 in England. It is means-tested for adults, based on income and savings over £6,000, though children for whom Child Benefit is paid, up to age 19, are not means-tested. You apply through your council, usually after an occupational therapist assessment, and a decision is due within 6 months. Full details are on gov.uk.

Yes. If an occupational therapist recommends equipment or a minor adaptation that costs less than £1,000 to buy and fit, councils in England provide it free of a means test. This covers most rails, raised seats and similar items. Anything above that threshold moves into the Disabled Facilities Grant process instead.

A stairlift fitted inside the home does not need planning permission. A temporary or fold-away ramp usually does not either. A permanent ramp that changes the front of the house may need permission because it alters the building's appearance, though applications made solely to improve access for a disabled person are exempt from the planning fee. Check with your local planning authority before any permanent building work.

Yes, if the equipment is designed for a disabled person's use, or the building work adapts a home for someone with a long-term physical or mental impairment or a chronic illness. The supplier or builder does not charge VAT once you sign their eligibility declaration; you do not pay and reclaim it separately. gov.uk sets out what qualifies.

It can. Attendance Allowance is not means-tested and is not tied to any particular use, so some families put it towards adaptations or equipment the council will not fund. It is separate from the Disabled Facilities Grant and does not affect an application for one. Attendance Allowance explained covers who qualifies and the current rates.

That depends on how much change the home needs and how attached your relative is to it, and it is a bigger decision than this page covers. Many families adapt because moving is its own upheaval for somebody who is already finding change difficult, but a home with stairs throughout and no room for a downstairs bathroom sometimes cannot be adapted at a reasonable cost. An occupational therapist assessment usually makes the answer clearer either way.

No. Many families start with a carer and make changes as they go, especially once the carer has seen what is difficult day to day. The advantage of doing at least the cheap changes first is that the carer's first few visits go more smoothly, and a carer's early observations often confirm what the OT has already recommended.

If you need help at home

Start with our guide to private carers

Hire a carer directly, without an agency. What it costs, what a carer does day to day, and how to hire one directly.

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