Private carersFinding a carer

How to find a private carer

There are two ways to do this. You can advertise the job yourself and take on the checking, the contract and the holiday cover, or you can use an introductory service that has already done the checks and lets you choose from carers near you. This guide covers both: the five places families look, what to put in the advert, and what to check before anyone comes into the house.

By James Bowdler, founder of PrimeCarers  ·  Updated August 2026  ·  9 min read · See the five routes

Part of our guide to private carers.

Where to look

The five places families look for a private carer

Every one of them will get you names. Where they differ is how much of the checking, the paperwork and the holiday cover is left sitting with you, and that is worth deciding before you start rather than halfway through.

Five ways to find a private carer, and who carries each job

An introductory service

Search carers near you by postcode and read their rates, experience and reviews before you speak to anybody. The checks are already done and the contract is written.

PrimeCarers, Curam, Elder, Guardian Carers, Country Cousins

Finding carers
Done for you
DBS and ID checks
Done for you
Contract and insurance
Done for you
Cover for holidays and illness
Partly
£
What carers charge an hour
£18–25

A care job board

You write the advert and carers reply to it. The audience is right, so the replies are usually from people who do this for a living.

PA Pool, Care.com

Finding carers
Partly
DBS and ID checks
Yours to do
Contract and insurance
Yours to do
Cover for holidays and illness
Yours to do
£
What carers charge an hour
£16–18

Classified ad sites

A general marketplace, so the advert is cheap and a lot of people see it. Most of the replies will not be from carers, and sifting them takes an evening or two.

Gumtree, Preloved

Finding carers
Partly
DBS and ID checks
Yours to do
Contract and insurance
Yours to do
Cover for holidays and illness
Yours to do
£
What carers charge an hour
£16–18

Local Facebook groups and Nextdoor

Carers living near you see the post and often reply the same day. It works best for live-in and for longer placements, because carers will travel further for those.

Carer job groups, town and village pages

Finding carers
Partly
DBS and ID checks
Yours to do
Contract and insurance
Yours to do
Cover for holidays and illness
Yours to do
£
What carers charge an hour
£16–18

Word of mouth and the local paper

Ask at the GP surgery, the pharmacy, the day centre and among other families. A small ad in the local paper still reaches experienced carers who are not looking online.

Your surgery, other families, the local paper

Finding carers
Yours to do
DBS and ID checks
Yours to do
Contract and insurance
Yours to do
Cover for holidays and illness
Yours to do
£
What carers charge an hour
£16–18
The service does thisSome help, the rest is yoursYou do this yourself

Rates on PrimeCarers include our fee, so the figure is what you pay. The other four rows are what carers charge families directly, before the cost of the advert, which runs from nothing to about £20. Whichever route you use, a carer’s skills and training are for you to ask about; no service checks those for you.

There is no right answer in that table. A daughter with a fortnight of annual leave and some patience will find a good carer through a local Facebook group and pay less an hour for years afterwards. A family whose father is being discharged on Friday has neither the fortnight nor the patience, and the checking matters more to them than the two pounds an hour. Most people we speak to have already tried one of the free routes, found the replies hard to judge, and come looking for something that has done the checks.

The one route missing from the table is a home care agency. An agency employs its carers and sends whoever is on the rota, so you are not choosing a person, and it costs £28 to £35 an hour. It is the right answer for some families, particularly where needs are clinical and change week to week, and the comparison is set out properly on that page.

The sites themselves

What each route is like in practice

Named sites change over the years, so treat these as the kinds of place to look rather than a shortlist. What does not change is what each one leaves you to do.

Introductory services

You search carers near you, see rates, experience and reviews, message the ones you like and book when you are sure. The service checks identity, right to work and an enhanced DBS before a carer appears, and provides the contract and the insurance. Fees and the amount of hand-holding differ a lot between them, so ask what is included before you commit.

PrimeCarers, Curam, Elder, Guardian Carers, Country Cousins

Care job boards

Built for care work, so the people replying do this for a living and understand what a morning call involves. Nobody checks them for you and there is no contract, so budget an evening for reading replies and a few days for checking certificates.

PA Pool, Care.com

Classified ad sites

A wide audience for very little money. The trade is volume: expect a lot of replies from people who have never done care work, and a handful of experienced carers among them. Say clearly in the advert that you will be asking for an enhanced DBS certificate, which thins the replies helpfully.

Gumtree, Preloved

Local Facebook groups and Nextdoor

Often the fastest of the free routes, because carers in the area see the post the same day and messages start arriving within the hour. It suits live-in and longer placements best, since carers will travel further for those. Everything after the first message is yours to organise.

Carer job groups, town and village pages

Word of mouth and the local paper

The GP surgery, the pharmacy, the day centre and the church noticeboard all hear about carers with free hours. Other families are the best source of all, because somebody has already worked with the person. A small ad in the local paper still reaches experienced carers who are not looking online.

Your surgery, other families, a small ad

Before anyone starts

The five checks to make before anyone starts

Nothing here is legally required when you hire a carer privately, which surprises most families. Nobody inspects the arrangement and nobody signs it off. That means it is your decision what you are satisfied with, so it helps to know what to ask for and what a good answer looks like.

Enhanced DBS

What to ask for
The certificate itself, plus the certificate number so you can check it is still current
What a good answer looks like
An enhanced certificate that includes the adult barred list, issued in the last twelve months, or an older one the carer keeps live on the DBS Update Service

Photo ID

What to ask for
A passport or driving licence, seen in person or on video, not a photograph sent by message
What a good answer looks like
The name and date of birth match the DBS certificate exactly. A mismatch is worth asking about before anything else

Right to work

What to ask for
A share code, or a passport if they are British or Irish
What a good answer looks like
The Home Office online service confirms it from the share code in about a minute. British and Irish citizens cannot get a share code, so their passport is the document

Insurance

What to ask for
A current public liability and professional indemnity certificate in the carer’s own name
What a good answer looks like
Cover in date and in the millions, from an insurer that names care work. Self-employed carers buy this themselves and most experienced ones already have it

Training and experience

What to ask for
Certificates for moving and handling, medication and anything specific to your relative, and two people who have used them before
What a good answer looks like
Dated certificates they can show you, and referees who will take a phone call. Nobody verifies training for you on any route, so this one is always yours

A carer who has done this for years will have all five ready and will not mind being asked. Hesitation about the DBS certificate is the answer to pay attention to.

Two things sit outside the five. A self-employed carer you have chosen and booked directly does not need to be registered with the CQC, and neither does the service that introduced them; the CQC regulates providers that employ carers and manage the care themselves. Separately, if you set the hours, direct how the work is done and provide the equipment, HMRC may treat the carer as your employee rather than as self-employed, which brings PAYE, holiday pay and pension duties with it. Can I employ a private carer? sets out where that line falls, and the legal and financial side covers the paperwork if you decide to employ somebody properly.

If you would rather not run the checks at all, that is the main thing you are paying for on PrimeCarers: how we check carers covers the enhanced DBS, the identity and right-to-work checks and the online interview every carer goes through before their profile appears, along with continuous DBS monitoring for as long as they work. Skills and training are still for you to ask about.

Meeting them

What to ask, and what should give you pause

Most families decide on the phone call rather than from the profile or the CV. Half an hour on a video call, or a cup of tea in the kitchen, tells you more than any document will. Ask about the part of the day you are most worried about and listen for whether they have done it before.

Questions worth asking

  • Talk me through how you would handle a morning with my mother, from arriving to leaving
  • What would you do if she refused to get washed?
  • Who have you cared for with dementia, and what was hard about it?
  • What do you do if somebody has fallen and you cannot lift them?
  • Which of these tasks would you rather not do?
  • What happens when you are ill or on holiday, and how much notice do you give?

Answers that should give you pause

  • Vagueness about the enhanced DBS certificate, or an offer to bring it later
  • No insurance, and no interest in getting any
  • Cash only, no invoices and no record of the hours worked
  • Willingness to do anything at all, including clinical tasks they have never been trained for
  • No questions back about your relative, which usually means they have not pictured the job
  • Pressure to decide today, or to pay anything up front

Have somebody else there if you can, and let your relative meet them properly rather than being introduced afterwards. They are the one who will be washed and dressed by this person. If the two of them do not take to each other, keep looking, whatever the certificates say. Our fuller guides are how to interview a private carer and what to look for when you choose.

What it costs

The price of each route

The route you choose moves the hourly rate by a few pounds. It moves the amount of work you do by a great deal more than that.

What an hour of care costs on each route
  1. Found yourself£16–18
  2. PrimeCarers£18–25
  3. Care agency£28–35

PrimeCarers rates for August 2026, with our fee already in the price. Agency figures are what agencies quote for the same visit.

Nights and live-in care follow the same pattern. On PrimeCarers a night is £130 to £160 depending on whether the carer sleeps, and live-in care starts at £1,050 a week and typically comes to £1,120. What a private carer costs per hour has the full breakdown, and the cost of care sets the different kinds of care side by side.

Getting started

From this page to the first visit

Four steps, and the first two cost nothing. Most families have somebody in place within a week or two.

  1. 1

    Write down the week

    Half an hour
    The days, the times, the tasks and what you can pay. This is your advert if you are posting one, your message if you are contacting carers, and it becomes the care plan either way. If nobody has assessed your relative yet, ask the council for a care needs assessment at the same time; it is free and it may bring funding with it.
  2. 2

    Look at who is near you

    Free
    Search carers by postcode and read their rates, experience, availability and reviews before you speak to anybody. Nothing to sign up for, and nobody is contacted until you decide to message them.
  3. 3

    Talk to two or three

    This week
    Send the week you wrote down and ask about the mornings you are worried about. Meet the ones you like, in person or on video, and have your relative there. Interviewing carers is free and there is no obligation to book any of them.
  4. 4

    Book a first week, then adjust

    Week one
    Start with the part you are sure of, an hour every morning for example, and add to it once the carer has seen how the days go. Hourly care runs on 48 hours’ notice, so nothing here is a long commitment.

Questions

Questions families ask about finding a carer

It depends on how much of the work you want to do. Introductory services such as PrimeCarers, Curam, Elder, Guardian Carers and Country Cousins let you search carers near you who have already had identity, right-to-work and enhanced DBS checks, and they provide the contract and the insurance. Care job boards such as PA Pool and Care.com are cheaper and put your advert in front of carers, but the checking, the contract and the holiday cover are yours. Local Facebook groups are free and often the fastest, with nothing done for you at all.

Search by postcode on an introductory service and you will see carers who cover your area, with their rates, experience and reviews. If you would rather advertise, post the job on a care job board or in a local Facebook group with the days, the hours, the tasks and the rate you can pay. Either way, expect to speak to two or three people before you choose. See carers near you.

Yes, usually by a good margin. Carers on PrimeCarers charge £18 to £25 an hour with our fee included, typically about £20. Agencies charge £28 to £35 for the same visit, because they employ their carers and carry the overheads of doing so. Finding and checking somebody entirely yourself is cheaper again, at around £16 to £18. The three routes compared.

There is no law requiring one when you hire privately, but you should not use a carer who does not have an enhanced DBS certificate with the adult barred list. Since 21 January 2026 self-employed carers can apply for one in their own name through a registered umbrella body, so there is no longer any reason for an experienced carer to be without it. More on DBS checks for private carers.

No. If you are hiring a self-employed carer, or employing somebody directly in your own home, you cannot request a DBS check on them. They apply for it themselves and you check the certificate. If they are registered with the DBS Update Service you can confirm online, free, that the certificate is still clear, with their permission and their certificate details.

Not if they are self-employed, which most private carers are. You agree the visits with them and pay for the care you had, with no PAYE, holiday pay or pension duties. It changes if you set their hours, direct how they work and provide the equipment, because HMRC may then treat them as your employee. Where that line falls.

Through an introductory service, most families message carers on the first evening, speak to two or three within a few days and have a first visit inside a week or two. Advertising the job yourself takes longer, usually two to four weeks, because you are waiting for replies, reading them, checking certificates and writing a contract. If it is urgent, say so in the advert and in your first message; carers with free hours reply to those first.

This is the question families forget to ask and the one that causes the most trouble later. Agree it before the first visit: how much notice a carer will give for a holiday, and what happens on a morning they wake up unwell. If you found the carer yourself you will need a second carer you can call. On PrimeCarers you can search for cover and we will help you find somebody, and the respite care guide covers longer gaps.

If you need help at home

Start with our guide to private carers

Hire a carer directly, without an agency. What it costs, what a carer does day to day, and how to hire one directly.

Carers near you

See the carers near you

Search vetted carers by postcode, read their rates, experience and reviews, and message the ones you like. Free to search, free to interview, and no obligation to book.

Free to searchNo obligationVetted & insuredYou choose the carer