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Become a Carer
About
Locations
Resources
Find Care
Become a Carer
James Bowdler
14 June, 2023
2 min read
Guide Contents
Reliable care services are an indispensable part of the lives of many families. With an increasing number of older adults requiring care, the role of carers becomes even more critical. In this blog, we’ll delve into what to do when carers are unable to attend a visit, and how to maintain trust and reliability in the caregiving relationship.
As a carer, you are all too familiar with the unpredictability of life. Whether it’s a family emergency, a car breakdown, or personal illness, life’s unpredictability can sometimes interfere with work responsibilities.
However, it’s crucial to understand that from a client’s perspective, these explanations might be perceived as excuses. This perception often stems from past experiences with unreliable carers who have used these reasons untruthfully or excessively.
Clients often have had experiences with staff who turn up come rain or shine, and they expect the same level of commitment from carers. So, when carers frequently cite reasons like “family emergency” or “my car broke down” or “I’m sick,” it’s not uncommon for clients to view these reasons with suspicion.
Moreover, caring for the elderly or individuals with specific needs is a responsibility that people take very seriously. When a carer is frequently unavailable, regardless of the reason, it tends to raise doubts about the carer’s reliability.
As a carer, maintaining your credibility is crucial. Even if the reasons for your absence are legitimate, it’s essential to handle these situations professionally to reassure your clients of your reliability. Here are some suggestions:
For more details on maintaining professionalism and reliability, refer to our guide on being a private carer.
Remember, your clients rely on you not only for physical assistance but also for emotional support and companionship. By demonstrating consistency and reliability, you reinforce their trust in you and the invaluable service you provide.
You can also check out our blog post on how to become a self-employed carer for additional insights on maintaining professionalism.
As a carer, your role extends beyond providing physical assistance. You become a part of your client’s life, making a difference in their quality of living and ensuring their wellbeing. Reliability, therefore, is a crucial factor in the role of a carer.
Trust is essential in the carer-client relationship. Here are some tips on building trust with your clients:
For more tips on building a fruitful relationship with your clients, read our article on how to manage private carers.
At PrimeCarers, we understand the importance of trust and reliability in caregiving. We are dedicated to connecting private clients with private carers at competitive prices, ensuring that all parties can build a relationship based on trust and mutual respect.
For further insights and information on various aspects of caregiving, feel free to browse through our blog posts on managing specific conditions like dementia, Parkinson’s, and multiple sclerosis. We also have articles on risk assessment, handling tax and money responsibilities, and more.
Providing reliable care services is about more than just showing up; it’s about building trust, showing empathy, and consistently meeting the needs of your clients. Even if circumstances prevent you from attending a visit, how you handle the situation can play a big role in maintaining trust and reliability with your client.
Visit us at PrimeCarers.
James Bowdler
Author