The short answer
Who pays for home care in London
There are five ways to pay, and most families use two or three together. They are listed in the order to check them, with the body that decides each one in London. Carers based within about 45 minutes of London charge £19 to £21 an hour for visits, our fee included, and £20 is typical.
The routes, and who decides in London
| Who decides here | Means tested? | What it can pay | |
|---|---|---|---|
| Attendance Allowance | The Department for Work and Pensions | No | £76.70 or £114.60 a week, to spend as you choose |
| Council funding | The council for your relative's area, one of 32 | Yes | Some or all of the care it assesses as needed |
| A direct payment | The same council | Yes | The council’s share, paid to you so you choose the carer |
| NHS Continuing Healthcare | NHS West and North London, NHS North East London, NHS South East London and NHS South West London | No | The whole cost, where the main need is a health need |
| Paying yourself | You and your relative | n/a | Typically £20 an hour here, less anything above |
Attendance Allowance
- Who decides here
- The Department for Work and Pensions
- Means tested?
- No
- What it can pay
- £76.70 or £114.60 a week, to spend as you choose
Council funding
- Who decides here
- The council for your relative's area, one of 32
- Means tested?
- Yes
- What it can pay
- Some or all of the care it assesses as needed
A direct payment
- Who decides here
- The same council
- Means tested?
- Yes
- What it can pay
- The council’s share, paid to you so you choose the carer
NHS Continuing Healthcare
- Who decides here
- NHS West and North London, NHS North East London, NHS South East London and NHS South West London
- Means tested?
- No
- What it can pay
- The whole cost, where the main need is a health need
Paying yourself
- Who decides here
- You and your relative
- Means tested?
- n/a
- What it can pay
- Typically £20 an hour here, less anything above
Attendance Allowance is counted as income in a council financial assessment, but the council must allow for the extra costs of disability, so claiming it does not leave anyone worse off overall.
Council funding
Council funding in London
London is covered by 32 councils. Each assesses the care needed and the money available for people living in its own area. In England the council pays towards care at home once savings are below £23,250, and ignores savings under £14,250 altogether. Between the two, every £250 counts as £1 a week of income. The house is not counted while your relative lives in it. Income is counted, but the council must leave someone single over State Pension age with at least £241.45 a week to live on before it charges anything.
- 1
Ask the council for a care needs assessment
Day oneRing adult social care or use the council's online form. It is free, and your relative is entitled to it whatever their savings. Write down the date and who you spoke to. - 2
The needs assessment
Weeks 1 to 4At home, by phone or online. Ask for a home visit if your relative is likely to describe a good day rather than a typical one, and be there for it. - 3
The financial assessment
About 4 weeksSavings, income and benefits, with the house left out. The council pays towards care when savings are under £23,250, and ignores savings under £14,250. - 4
The care plan and the budget
ThenThe council sets out the care it will fund and what your relative pays towards it. Ask for the council’s share as a direct payment if you want to choose the carer.
The councils, and where each publishes how it charges
- London Borough of Barking and DagenhamPaying for care, lbbd.gov.uk
- London Borough of BarnetDirect payments, barnet.gov.uk
- London Borough of BexleyDirect payments, bexley.gov.uk
- Brent CouncilDirect payments, brent.gov.uk
- London Borough of BromleyPaying for care, bromley.gov.uk
- London Borough of CamdenDirect payments, camdencarechoices.camden.gov.uk
- Croydon CouncilPaying for care, croydon.gov.uk
- Ealing CouncilPaying for care, ealing.gov.uk
- London Borough of EnfieldAsk adult social care on the council's main number
- Royal Borough of GreenwichPaying for care, royalgreenwich.gov.uk
- Hackney CouncilDirect payments, hackney.gov.uk
- London Borough of Hammersmith & FulhamPaying for care, lbhf.gov.uk
- Haringey CouncilPaying for care, haringey.gov.uk
- London Borough of HarrowDirect payments, harrow.gov.uk
- London Borough of HaveringPaying for care, havering.gov.uk
- London Borough of HillingdonDirect payments, hillingdon.gov.uk
- London Borough of HounslowDirect payments, hounslow.gov.uk
- Islington CouncilPaying for care, islington.gov.uk
- Royal Borough of Kensington and ChelseaAsk adult social care on the council's main number
- Royal Borough of Kingston upon ThamesPaying for care, kingston.gov.uk
- London Borough of LambethDirect payments, lambeth.gov.uk
- London Borough of LewishamPaying for care, lewisham.gov.uk
- London Borough of MertonPaying for care, merton.gov.uk
- Newham CouncilDirect payments, newham.gov.uk
- Redbridge CouncilDirect payments, adultcare.redbridge.gov.uk
- London Borough of Richmond upon ThamesPaying for care, richmond.gov.uk
- Southwark CouncilDirect payments, southwark.gov.uk
- London Borough of SuttonDirect payments, sutton.gov.uk
- London Borough of Tower HamletsAsk adult social care on the council's main number
- London Borough of Waltham ForestDirect payments, walthamforest.gov.uk
- Wandsworth Borough CouncilPaying for care, wandsworth.gov.uk
- Westminster City CouncilAsk adult social care on the council's main number
If somebody in the family is doing the caring now, ask for a carer's assessment at the same time: it is their own right, separate from your relative's. Local authority funding explained goes through the eligibility test, the sums and how to challenge a decision.
Choosing your own carer
Direct payments in London
A direct payment is the council's share of the cost, paid to your relative or to someone managing it for them, so the family chooses who provides the care instead of the council arranging an agency. 11 of the 32 councils here publish that a direct payment can pay a self-employed carer.
Direct payments, council by council
| Council | Pays a self-employed carer? | Hourly rate it publishes |
|---|---|---|
| Barking and Dagenham | Not published | Not published |
| Barnet | Not published | Not published |
| Bexley | Not published | Not published |
| Brent | Not published | Not published |
| Bromley | Yes | Not published |
| Camden | Yes, with checks | Not published |
| Croydon | Yes, with checks | £17.17 for a personal assistant |
| Ealing | Not published | Not published |
| Enfield | Not published | Not published |
| Greenwich | Yes | Not published |
| Hackney | Not published | Not published |
| Hammersmith and Fulham | Not published | Not published |
| Haringey | Yes, with checks | Not published |
| Harrow | Yes, with checks | Not published |
| Havering | Not published | Not published |
| Hillingdon | Not published | Not published |
| Hounslow | Not published | Not published |
| Islington | Not published | Not published |
| Kensington and Chelsea | Yes, with checks | Not published |
| Kingston upon Thames | Not published | Not published |
| Lambeth | Not published | Not published |
| Lewisham | Yes, with checks | £14.80 for a personal assistant |
| Merton | Yes, with checks | Not published |
| Newham | Yes, with checks | Not published |
| Redbridge | Not published | Not published |
| Richmond upon Thames | Not published | Not published |
| Southwark | Not published | Not published |
| Sutton | Not published | Not published |
| Tower Hamlets | Not published | Not published |
| Waltham Forest | Not published | Not published |
| Wandsworth | Not published | Not published |
| Westminster | Yes, with checks | £18.89 for a personal assistant |
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
Barnet
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- £17.17 for a personal assistant
Ealing
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
Enfield
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
Hammersmith and Fulham
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- £14.80 for a personal assistant
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
Tower Hamlets
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
Waltham Forest
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Not published
- Hourly rate it publishes
- Not published
- Pays a self-employed carer?
- Yes, with checks
- Hourly rate it publishes
- £18.89 for a personal assistant
From each council's own pages, checked against them. “Not published” means we could not find it, not that the council says no. Council names link to our page on its direct payments, with the source of each fact.
How direct payments work covers asking for one, what the money can buy and the records councils want back. Three councils here publish a personal assistant rate, shown in the table.
NHS funding
NHS Continuing Healthcare in London
Where the main need is a health need rather than help with daily living, the NHS can pay the whole cost of care at home, and it does not look at savings. London is covered by four integrated care boards, and the one that decides is the one for the area your relative lives in.
NHS West and North London
For Barnet, Brent, Camden, Ealing, Enfield, Hammersmith and Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington and Chelsea and Westminster
At 30 June 2026, 22.6 in every 50,000 adults in the ICB's area were eligible for standard Continuing Healthcare, against 33.1 across England. That counts people receiving it, not anyone's chance of getting it.
Continuing Healthcare in West and North LondonThe ICB's own page: westandnorthlondon.icb.nhs.uk
NHS North East London
For Barking and Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest
At 30 June 2026, 19.3 in every 50,000 adults in the ICB's area were eligible for standard Continuing Healthcare, against 33.1 across England. That counts people receiving it, not anyone's chance of getting it.
Continuing Healthcare in North East LondonThe ICB's own page: northeastlondon.icb.nhs.uk
NHS South East London
For Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark
At 30 June 2026, 19.2 in every 50,000 adults in the ICB's area were eligible for standard Continuing Healthcare, against 33.1 across England. That counts people receiving it, not anyone's chance of getting it.
Continuing Healthcare in South East LondonThe ICB's own page: selondonics.org
NHS South West London
For Croydon, Kingston upon Thames, Merton, Richmond upon Thames, Sutton and Wandsworth
At 30 June 2026, 20.9 in every 50,000 adults in the ICB's area were eligible for standard Continuing Healthcare, against 33.1 across England. That counts people receiving it, not anyone's chance of getting it.
Continuing Healthcare in South West LondonThe ICB's own page: southwestlondon.icb.nhs.uk
It starts with a checklist, which a GP, district nurse, social worker or hospital team can complete. Ask for it by name. If the checklist suggests your relative may be eligible, a full assessment follows, and the framework expects a decision within 28 days of the checklist in most cases. NHS Continuing Healthcare explained covers the test and how to prepare for the assessment.
For someone who is very ill and whose condition is getting worse quickly, a doctor or nurse can use the Fast Track route, which is meant to arrange funded care quickly, often within days. If Continuing Healthcare is turned down, the council can still assess for care it funds.
Other money
Attendance Allowance and other help with the cost
These do not depend on the council or the NHS, and the first one does not depend on savings. Figures are for 2026/27.
Age UK and Citizens Advice help with the Attendance Allowance form for free. The funding guide has every route in one place.
Paying yourself
What a week of home care costs in London
Most families pay for at least part of the care themselves. These are common weeks of visits at the typical rate here, £20 an hour with our fee included, before and after Attendance Allowance at the higher rate.
A week of visits in London, at £20 an hour
| A week | After Attendance Allowance | A year, after it | |
|---|---|---|---|
| An hour every morning (7 hours) | £140 | £25 | £1,321 |
| Morning and evening (14 hours) | £280 | £165 | £8,601 |
| Three visits a day (21 hours) | £420 | £305 | £15,881 |
An hour every morning (7 hours)
- A week
- £140
- After Attendance Allowance
- £25
- A year, after it
- £1,321
Morning and evening (14 hours)
- A week
- £280
- After Attendance Allowance
- £165
- A year, after it
- £8,601
Three visits a day (21 hours)
- A week
- £420
- After Attendance Allowance
- £305
- A year, after it
- £15,881
Every carer sets their own rate, and the one on their profile is the one you pay. Carers here range from £19 to £21 an hour. Council or NHS funding comes off these figures too.
While your relative lives at home the council leaves the house out of its sums, so it is savings over £23,250 that mean paying the full cost. A deferred payment agreement is for care home fees, so it does not pay for care at home. Before selling or signing anything, an independent financial adviser who specialises in later-life care can compare savings, pensions, equity release and care annuities for your relative.
The cost of home care in London has an estimator for your own pattern of visits, and paying for care yourself goes through the options for making the money last.
Questions
Questions families in London ask about paying for home care
It may pay some or all of it, and the only way to find out is to ask for a care needs assessment. In England the council pays towards care at home once savings are below £23,250, and ignores savings under £14,250 altogether. Between the two, every £250 counts as £1 a week of income. The house is not counted while your relative lives in it. Income is counted, but the council must leave someone single over State Pension age with at least £241.45 a week to live on before it charges anything. London is covered by 32 councils, and the one to ask is the council for the area your relative lives in, not the area you live in. The council decides what care is needed and how much it will pay; nobody can promise the outcome in advance. Local authority funding explained goes through the assessment and the sums.
It depends on the council. Bromley, Camden, Croydon, Greenwich, Haringey and Harrow and 5 more publish that a direct payment can pay a self-employed carer, often with checks. Carers on PrimeCarers are self-employed. The council decides what the money can pay for, so check with its direct payments team before anyone starts. The table on this page links to each council's page.
It depends where your relative lives: NHS West and North London Integrated Care Board for Barnet, Brent, Camden, Ealing, Enfield, Hammersmith and Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington and Chelsea and Westminster, NHS North East London Integrated Care Board for Barking and Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest, NHS South East London Integrated Care Board for Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark and NHS South West London Integrated Care Board for Croydon, Kingston upon Thames, Merton, Richmond upon Thames, Sutton and Wandsworth. Continuing Healthcare is an NHS decision, made by the integrated care board rather than the council, and it is not means tested. It starts with a checklist that a GP, district nurse, social worker or hospital team can complete. NHS Continuing Healthcare in West and North London has the local figures and contacts.
£76.70 a week at the lower rate and £114.60 at the higher rate. It is paid by the Department for Work and Pensions to people over State Pension age who need help with personal care or supervision, whatever their savings or income, and it is tax free. At the typical rate in London the higher rate pays for about 5 hours of visits a week. Attendance Allowance covers who qualifies and how to fill in the form.
An hour every morning is 7 hours a week, about £140 at the typical rate of £20 an hour. An hour morning and evening is 14 hours, about £280. Attendance Allowance at the higher rate takes about £115 a week off either figure. The cost of home care in London prices other patterns of visits.
Not for care at home. While your relative lives in the house, its value is left out of the financial assessment altogether. Savings, investments and income are counted. The house only comes into it if someone moves permanently into a care home, and even then not while a husband, wife, partner or certain other relatives still live there. Deferred payment agreements explains how that works.
There is no fixed national deadline for the needs assessment, and it should be quicker when things are urgent, so say so if they are. The Ombudsman generally expects the financial assessment within 4 weeks of the needs assessment. If your relative is in hospital, the discharge team can arrange care and the assessment faster. You can start care privately in the meantime; ask whether the council will backdate its contribution to the date you asked.
