PrimeCarers

Home careNorfolk

The best home carers in Norfolk

26 home carers are based within about 45 minutes of Norfolk. This page profiles the six with the strongest record, and every one of them has been reviewed by clients. Each profile has their photo, their own description of the work and, where there is one, what a client wrote about them.

Chosen by PrimeCarers from carers’ profiles and client reviews  ·  Updated October 2026

How these carers were chosen

Of the 23 carers near Norfolk with a photo on their profile, 19 have a studio portrait, an hourly rate and a profile full enough to quote. The six below are the strongest of them on three measures.

  1. 1

    What clients said

    Rating and number of reviews come first. Reviews come from clients who booked through PrimeCarers, screened before they appear and never edited; references carers have added from past clients are not verified.

  2. 2

    Their record with us

    How reliably they have worked through PrimeCarers, how long they have been caring, and how many hours of care they have given.

  3. 3

    A profile worth reading

    A clear portrait and enough written about their work to judge them by. The words under each name are the carer’s, and we have only shortened them.

Six carers, best first

The best-rated home carers near Norfolk

They are based in Broadland and Norwich. Five of them drive. Between them they have given 1,521 hours of care through PrimeCarers.

Based in Broadland · 20 years caring · Drives

Ruby N.

Client rating
5.0from 1 review
Hourly rate
£20 an hour, our fee included
Through PrimeCarers
1,521 hours of care
In Ruby’s words

“I've often stayed with the same family for years at a time, and I think that kind of longstanding commitment says a lot about how I approach care. I like to take things slowly and explain them clearly, whether that's talking through a routine or simply reassuring someone about what happens next. Families tend to notice that calm, steady manner quite quickly.”

Experience Ruby writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Catheter and stoma care
  • Personal care
  • Medication

Outside work, Ruby lists walking, cooking & baking, puzzles and socialising.

See Ruby’s full profileOne review on the profile

Based in Norwich · 8 years caring · Drives

Szvetlana M.

Client rating
5.0from 2 reviews
Hourly rate
£19.20 an hour, our fee included
Also offers
Overnight care and live-in care
In Szvetlana’s words

“Not long ago I spent over a year caring for the same client, working a steady month on, month off rotation. It suited us both. They knew who was coming through the door, and I knew their routine inside out. That kind of continuity matters to me. I think care works best when it is calm and consistent, not rushed. I'm based in Norwich and offer hourly, live-in and overnight care.”

Experience Szvetlana writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Multiple sclerosis
  • Palliative care
  • COPD

Speaks Bosnian, Hungarian and Serbian as well as English. Outside work, Szvetlana lists walking, cooking & baking, reading and watching TV.

See Szvetlana’s full profile2 reviews on the profile

Based in Norwich · 4 years caring · Drives

Gurtej Singh C.

Client rating
5.0from 2 reviews
Hourly rate
£18 an hour, our fee included
In Gurtej’s words

“A good puzzle or a quiet walk with my camera is how I like to spend my free time, and I think that same patience carries into my work. I visit people in their own homes around Norwich, and I've found that slowing down, whether over a card game or simply a chat, often does as much good as any task on the list.”

Experience Gurtej writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Multiple sclerosis
  • Mental health
  • Catheter and stoma care

Outside work, Gurtej lists walking, card games, puzzles and yoga.

See Gurtej’s full profile2 reviews on the profile

Based in Norwich · 5 years caring · Drives

Kardelen E.

Client rating
5.0from 1 review
Hourly rate
£30 an hour, our fee included
In Kardelen’s words

“Hello, my name is Kardelen I have been working as a self-employed carer for over five years, providing compassionate and reliable care to clients across Norwich. I have experience supporting people living with dementia and understand the importance of delivering person-centred care with patience, dignity, and respect.”

Kardelan has looked after my husband who has dementia and is so good with him. She is cheerful and caring, initiating conversations with him and always smiling and asking him what he wants. I would highly recommend her.

Jeanne W., a client of Kardelen’s, 2026

Experience Kardelen writes about

  • Dementia
  • Personal care

Speaks Turkish as well as English. Outside work, Kardelen lists walking, cooking & baking, knitting and watching TV.

See Kardelen’s full profile

Based in Norwich · 4 years caring

Ayoola A.

Client rating
5.0from 1 review
Hourly rate
£25 an hour, our fee included
Also offers
Overnight care
In Ayoola’s words

“Clients often describe me as steady and calm, the kind of presence that makes an unsettled night feel manageable. I offer hourly and overnight care in Norwich, and over four years I have worked every single night, building a reliable rhythm that families and clients can count on when it matters most. That steadiness comes from experience across quite different settings, including residential homes, spinal units and support homes.”

Experience Ayoola writes about

  • Dementia
  • Stroke
  • Palliative care
  • Arthritis
  • Personal care
  • Medication

Outside work, Ayoola lists walking, cooking & baking, puzzles and socialising.

See Ayoola’s full profileOne review on the profile

Based in Norwich · 4 years caring · Drives

Tibor V.

Client rating
5.0from 1 review
Hourly rate
£19 an hour, our fee included
Also offers
Overnight care
In Tibor’s words

“My week is usually a mix of visiting care and overnight stays around Norwich, moving between clients whose needs are quite different from one another, which suits me well as I like adapting to what each household actually needs rather than following one fixed routine. I speak English and Hungarian, and I find that having both often helps put people at ease.”

Experience Tibor writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Arthritis
  • Catheter and stoma care
  • Personal care

Speaks Hungarian as well as English. Outside work, Tibor lists socialising, video games, music and sports.

See Tibor’s full profileOne review on the profile

More carers near Norfolk

The next six on the same measure. A carer without reviews is newer to PrimeCarers, not a worse carer, so read the profile and talk to them.

See every carer who could visit Norfolk

How to choose

How to choose between home carers in Norfolk

The carers above have the strongest records near Norfolk, but the right one for your family depends on the visits you need, so start from those.

  1. 1

    Write down the visits you need

    Half an hour
    What time of day, how long each visit, and what has to happen in it: getting up and washed, tablets, a meal, a walk to the shops. Add anything that has gone wrong before. This becomes your first message to every carer.
  2. 2

    Shortlist two or three carers near Norfolk

    Free
    For visits, a short journey matters, because the early and late calls are the ones a long drive puts at risk. Look at where each carer is based, then read their reviews for specific things they did.
  3. 3

    Talk to each one

    This week
    A video call or a visit of twenty minutes is enough. Use the questions below, and let your relative meet them if they can, because how the two of them get on matters as much as experience.
  4. 4

    Start with a trial fortnight

    Weeks 1 and 2
    Agree the visit times, the rate and how you will hear from the carer after each visit. The booking, the agreement between you and the carer, and payments are all set up on PrimeCarers.

Questions to ask a visiting carer

0 of 9 ticked

Experience

The visits

Keeping in touch

What they charge

What the best home carers in Norfolk charge

Each carer sets their own rate. The carers profiled above charge £18 to £30 an hour with our fee included, close to the typical £20 for Norfolk.

Hourly rates for visits in NorfolkOur fee included
  1. The carers on this page6 carers£18 to £30
  2. Carers across NorfolkThe middle half of rates£19 to £24
  3. A home care agencyTypical charge for a visit£28 to £35

From carers' own profiles, October 2026. Agency figures are the range we quote across the site.

A visit is charged by the hour, and most families start with one or two visits a day. The cost of home care in Norfolk works through what a week comes to, and funding care covers the help available from the council and the NHS.

What we check

What every carer on this page has passed, and what is yours to check

PrimeCarers is an introductory service. We check their identity, right to work and enhanced DBS, and they record an online interview; whether they are right for your relative is your decision, and the profiles above are there to help you make it.

Enhanced DBS, renewed every 2 years

Checked before a carer appears: an enhanced DBS (or PVG in Scotland, Access NI in Northern Ireland) issued within the last 2 years, and it has to be renewed every 2 years while they work through PrimeCarers.

Identity and right to work

Photo identity verified, and the right to work in the UK checked, before the profile goes live.

An online interview

A recorded online interview, answered in the carer’s own time, about their experience and how they approach care. It is not a test of skills or a guarantee of suitability.

What we do not verify

Training certificates, qualifications and references. Carers can list these on their profile; ask about them when you talk, and ask to see anything that matters to your relative’s care.

How we check carers sets out each check in detail.

Questions

Questions families in Norfolk ask about choosing a home carer

By what their clients said first, then by their record. We start from every carer who offers visits and is based within about 45 minutes of Norfolk, and keep those with a studio portrait and a profile that says enough about them to be useful. They are ordered by their client rating and how many reviews they have, then by whether a client wrote a review we can quote, then by their record with PrimeCarers, their years of experience and the care they have given through us. All 6 carers profiled here have client reviews, averaging 5.0 out of 5.

Yes. Before a carer appears on PrimeCarers they have passed an enhanced DBS check, an identity check and a right-to-work check, and recorded an online interview. That DBS must have been issued within the last 2 years, and it has to be renewed every 2 years. Their skills, qualifications and training are for you to check with them. How we check carers sets out each step.

Yes, and it is worth doing. Message the carers you like through PrimeCarers with the visits you need and anything that has been difficult, then arrange a video call or a visit. Talking to a carer is free and nothing is booked until you say so. Most families speak to two or three carers before choosing.

The carers profiled on this page charge £18 to £30 an hour, with our fee included. Across Norfolk carers charge £19 to £24 an hour, typically £20. Agencies usually charge £28 to £35 an hour for a visit. The cost of home care in Norfolk works through what a week of visits comes to.

All 12 carers on this page list dementia on their profile. A tick on a profile is the carer's own description, so ask each one about the people with dementia they have cared for and what they found hardest. Dementia care at home covers what good support looks like at each stage.

Yes. Between them the carers on this page speak Bosnian, Hungarian, Serbian and Turkish as well as English, and the search can filter by language. For someone whose first language has come back to them with age or dementia, a carer who shares it can make visits much easier.

Then you choose another, and the same search shows who else is available. For visits, notice under the contract is 48 hours, and PrimeCarers makes no charge to stop or change carer. It helps to agree at the start that the first couple of weeks are a trial for both of you. Our team can help you find someone else in the meantime.

Some can, and their profile says so. Of the carers profiled here, 3 also offer overnight care and 2 offer live-in care. Live-in carers travel much further for a placement than visiting carers do, so the best live-in carers in Norfolk is a separate page, drawn from a wider area.

More on home care in Norfolk

Where the nearest carers live

From the profiles of the carers based within about 45 minutes of Norfolk

For visits a carer's home town matters: the shorter the drive, the easier it is to cover early and late visits.

Home care in the areas around Norfolk

The best home carers in the areas around Norfolk

Home care by town in Norfolk

Each town page shows the carers who list it as home, with their rates and reviews.

Ready to talk to carers in Norfolk?

See every carer who could visit Norfolk, Kardelen included, with their photos, experience, rates and reviews. Talking to them is free, and nothing is booked until you say so.

Search carers in NorfolkCall 0203 369 3624
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