PrimeCarers

Home careWest Sussex

The best home carers in West Sussex

40 home carers are based within about 45 minutes of West Sussex. This page profiles the six with the strongest record, and every one of them has been reviewed by clients. Each profile has their photo, their own description of the work and, where there is one, what a client wrote about them.

Chosen by PrimeCarers from carers’ profiles and client reviews  ·  Updated October 2026

How these carers were chosen

Of the 36 carers near West Sussex with a photo on their profile, 35 have a studio portrait, an hourly rate and a profile full enough to quote. The six below are the strongest of them on three measures.

  1. 1

    What clients said

    Rating and number of reviews come first. Reviews come from clients who booked through PrimeCarers, screened before they appear and never edited; references carers have added from past clients are not verified.

  2. 2

    Their record with us

    How reliably they have worked through PrimeCarers, how long they have been caring, and how many hours of care they have given.

  3. 3

    A profile worth reading

    A clear portrait and enough written about their work to judge them by. The words under each name are the carer’s, and we have only shortened them.

Six carers, best first

The best-rated home carers near West Sussex

They are based in Crawley, Worthing, Mid Sussex and Hove. Six have been caring for ten years or more, and three drive. Between them they have given 3,238 hours of care through PrimeCarers.

Based in Crawley · 15 years caring · Drives

Sally Ann M.

Client rating
5.0from 2 reviews
Hourly rate
£28 an hour, our fee included
Through PrimeCarers
600 hours of care
In Sally’s words

“Music has always been part of my life, and I find it is often the quickest way to reach someone, whether that is a shared song or just humming along over a cup of tea. I offer hourly and visiting care around Crawley, and after 15 years in the profession, including time as an operations and registered manager, I chose to move into private, self-employed care so I could work closely with a small number of clients and really get to know them.”

The care Sally gave to Mum and Dad was second to none, nothing was ever too much trouble whether within the timeframe allocated or out of hours. She was a very trusted and valued friend to Mum and Dad while also giving them the professional care and support for their care needs. Our family were so grateful for Sally's support.

Carole E., a client of Sally’s, 2024

Experience Sally writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Diabetes
  • Arthritis
  • Personal care

Speaks Afrikaans as well as English. Outside work, Sally lists walking, cooking & baking, yoga and music.

See Sally’s full profileOne more review on the profile

Based in Crawley · 17 years caring

Rachel L.

Client rating
5.0from 1 review
Hourly rate
£20 an hour, our fee included
Through PrimeCarers
910 hours of care
In Rachel’s words

“I have vast experience in the care industry; working in care homes with high need clients and day centres for service users with dementia as well as providing respite care. This range of experience has given me an excellent understanding of all aspects of personal care and a lot of skills to draw upon. I am happy to perform all standard care duties in and around the home, assisting with mobility, soft exercise, walks, prompting medication and more.”

Experience Rachel writes about

  • Dementia
  • Personal care
  • Medication
  • Cooking
See Rachel’s full profileOne review on the profile

Based in Worthing · 25 years caring · Drives

Yvonne T.

Client rating
5.0from 1 review
Hourly rate
£19.20 an hour, our fee included
Through PrimeCarers
336 hours of care
In Yvonne’s words

“Live-in and overnight care make up most of my week, and it's the kind of work I find most rewarding, being there through the quiet hours as well as the busy ones, when the small routines of a day really matter. I'm based in Worthing and have been doing this work for 25 years, mostly with people living with dementia and the anxiety or low mood that so often comes with it.”

Experience Yvonne writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Diabetes
  • Hoists
  • Catheter and stoma care
See Yvonne’s full profileOne review on the profile

Based in Mid Sussex · 10 years caring

Phiona N.

Client rating
5.0from 1 review
Hourly rate
£21 an hour, our fee included
Through PrimeCarers
1,270 hours of care
In Phiona’s words

“Over the past ten years I've found that the best care happens in the small moments, a shared cup of tea, a chat about the news, a walk taken slowly at someone else's pace. That's what drew me to this work and what keeps me in it, based in Mid Sussex offering hourly and overnight care to people with a wide range of needs, from dementia and Parkinson's to stroke recovery and end of life support. Companionship sits at the heart of what I do.”

Experience Phiona writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Palliative care
  • Hoists
  • Personal care

Outside work, Phiona lists walking, dancing, watching TV and music.

See Phiona’s full profileOne review on the profile

Based in Hove · 18 years caring · Drives

Faith Z.

Client rating
5.0from 1 review
Hourly rate
£22 an hour, our fee included
Through PrimeCarers
118 hours of care
In Faith’s words

“Families often tell me they notice my calm, steady manner before anything else. I try to bring a quiet confidence into every visit, so people feel settled and at ease. I offer hourly and overnight care in Hove, and after eighteen years in this work, I have learned that a calm presence matters as much as any task on the list.”

Experience Faith writes about

  • Dementia
  • Parkinson's
  • Mental health
  • Diabetes
  • Personal care
  • Medication

Outside work, Faith lists walking, dancing, card games and cooking & baking.

See Faith’s full profileOne review on the profile

Based in Crawley · 10 years caring

Mariama S.

Client rating
5.0from 1 review
Hourly rate
£18.50 an hour, our fee included
Also offers
Overnight care and live-in care
In Mariama’s words

“I once talked a client through some training details step by step, until it all made sense to them. I like knowing someone feels informed rather than left in the dark. That steadiness is how I try to work every day, whether I'm explaining something new or simply keeping a family updated. I'm based in Crawley and have spent ten years working as a carer, offering hourly visits, live-in support and overnight care.”

Experience Mariama writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Arthritis
  • Catheter and stoma care
  • Personal care

Outside work, Mariama lists walking, dancing, cooking & baking and socialising.

See Mariama’s full profileOne review on the profile

More carers near West Sussex

The next six on the same measure. A carer without reviews is newer to PrimeCarers, not a worse carer, so read the profile and talk to them.

See every carer who could visit West Sussex

How to choose

How to choose between home carers in West Sussex

The carers above have the strongest records near West Sussex, but the right one for your family depends on the visits you need, so start from those.

  1. 1

    Write down the visits you need

    Half an hour
    What time of day, how long each visit, and what has to happen in it: getting up and washed, tablets, a meal, a walk to the shops. Add anything that has gone wrong before. This becomes your first message to every carer.
  2. 2

    Shortlist two or three carers near West Sussex

    Free
    For visits, a short journey matters, because the early and late calls are the ones a long drive puts at risk. Look at where each carer is based, then read their reviews for specific things they did.
  3. 3

    Talk to each one

    This week
    A video call or a visit of twenty minutes is enough. Use the questions below, and let your relative meet them if they can, because how the two of them get on matters as much as experience.
  4. 4

    Start with a trial fortnight

    Weeks 1 and 2
    Agree the visit times, the rate and how you will hear from the carer after each visit. The booking, the agreement between you and the carer, and payments are all set up on PrimeCarers.

Questions to ask a visiting carer

0 of 9 ticked

Experience

The visits

Keeping in touch

What they charge

What the best home carers in West Sussex charge

Each carer sets their own rate. The carers profiled above charge £18.50 to £28 an hour with our fee included, close to the typical £20 for West Sussex.

Hourly rates for visits in West SussexOur fee included
  1. The carers on this page6 carers£18.50 to £28
  2. Carers across West SussexThe middle half of rates£19 to £23
  3. A home care agencyTypical charge for a visit£28 to £35

From carers' own profiles, October 2026. Agency figures are the range we quote across the site.

A visit is charged by the hour, and most families start with one or two visits a day. The cost of home care in West Sussex works through what a week comes to, and funding care covers the help available from the council and the NHS.

What we check

What every carer on this page has passed, and what is yours to check

PrimeCarers is an introductory service. We check their identity, right to work and enhanced DBS, and they record an online interview; whether they are right for your relative is your decision, and the profiles above are there to help you make it.

Enhanced DBS, renewed every 2 years

Checked before a carer appears: an enhanced DBS (or PVG in Scotland, Access NI in Northern Ireland) issued within the last 2 years, and it has to be renewed every 2 years while they work through PrimeCarers.

Identity and right to work

Photo identity verified, and the right to work in the UK checked, before the profile goes live.

An online interview

A recorded online interview, answered in the carer’s own time, about their experience and how they approach care. It is not a test of skills or a guarantee of suitability.

What we do not verify

Training certificates, qualifications and references. Carers can list these on their profile; ask about them when you talk, and ask to see anything that matters to your relative’s care.

How we check carers sets out each check in detail.

Questions

Questions families in West Sussex ask about choosing a home carer

By what their clients said first, then by their record. We start from every carer who offers visits and is based within about 45 minutes of West Sussex, and keep those with a studio portrait and a profile that says enough about them to be useful. They are ordered by their client rating and how many reviews they have, then by whether a client wrote a review we can quote, then by their record with PrimeCarers, their years of experience and the care they have given through us. All 6 carers profiled here have client reviews, averaging 5.0 out of 5.

Yes. Before a carer appears on PrimeCarers they have passed an enhanced DBS check, an identity check and a right-to-work check, and recorded an online interview. That DBS must have been issued within the last 2 years, and it has to be renewed every 2 years. Their skills, qualifications and training are for you to check with them. How we check carers sets out each step.

Yes, and it is worth doing. Message the carers you like through PrimeCarers with the visits you need and anything that has been difficult, then arrange a video call or a visit. Talking to a carer is free and nothing is booked until you say so. Most families speak to two or three carers before choosing.

The carers profiled on this page charge £18.50 to £28 an hour, with our fee included. Across West Sussex carers charge £19 to £23 an hour, typically £20. Agencies usually charge £28 to £35 an hour for a visit. The cost of home care in West Sussex works through what a week of visits comes to.

All 12 carers on this page list dementia on their profile. A tick on a profile is the carer's own description, so ask each one about the people with dementia they have cared for and what they found hardest. Dementia care at home covers what good support looks like at each stage.

Yes. Between them the carers on this page speak Afrikaans, Arabic, Czech, Hindi and Urdu as well as English, and the search can filter by language. For someone whose first language has come back to them with age or dementia, a carer who shares it can make visits much easier.

Then you choose another, and the same search shows who else is available. For visits, notice under the contract is 48 hours, and PrimeCarers makes no charge to stop or change carer. It helps to agree at the start that the first couple of weeks are a trial for both of you. Our team can help you find someone else in the meantime.

Some can, and their profile says so. Of the carers profiled here, 4 also offer overnight care and 2 offer live-in care. Live-in carers travel much further for a placement than visiting carers do, so the best live-in carers in West Sussex is a separate page, drawn from a wider area.

More on home care in West Sussex

Where the nearest carers live

From the profiles of the carers based within about 45 minutes of West Sussex

For visits a carer's home town matters: the shorter the drive, the easier it is to cover early and late visits.

Ready to talk to carers in West Sussex?

See every carer who could visit West Sussex, Sally included, with their photos, experience, rates and reviews. Talking to them is free, and nothing is booked until you say so.

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The 6 Best Home Carers in West Sussex (2026) | PrimeCarers