PrimeCarers

Home careSuffolk

The best home carers in Suffolk

30 home carers are based within about an hour of Suffolk. This page profiles the six with the strongest record, starting with the two who have been reviewed by clients. Each profile has their photo, their own description of the work and, where there is one, what a client wrote about them.

Chosen by PrimeCarers from carers’ profiles and client reviews  ·  Updated October 2026

How these carers were chosen

Of the 26 carers near Suffolk with a photo on their profile, 21 have a studio portrait, an hourly rate and a profile full enough to quote. The six below are the strongest of them on three measures.

  1. 1

    What clients said

    Rating and number of reviews come first. Every review is from a client who booked through PrimeCarers, screened before it appears and never edited.

  2. 2

    Their record with us

    How reliably they have worked through PrimeCarers, how long they have been caring, and how many hours of care they have given.

  3. 3

    A profile worth reading

    A clear portrait and enough written about their work to judge them by. The words under each name are the carer’s, and we have only shortened them.

Six carers, best first

The best-rated home carers near Suffolk

They are based in Ipswich, Bungay, Colchester, Attleborough and Bury St. Edmunds. Four have been caring for ten years or more, and six drive. Between them they have given 2,300 hours of care through PrimeCarers.

Based in Ipswich · 10 years caring · Drives

Sithembiso N.

Client rating
5.0from 5 reviews
Hourly rate
£23 an hour, our fee included
Through PrimeCarers
2,134 hours of care
In Sithembiso’s words

“Iam a multi-skilled individual with extensive knowledge in care. I have worked in different care settings which includes hospitals and in the community during my nursing placements. I have excellent communication, organizational and planning skills gained from previous care roles at senior level. I have been a Team leader at different care settings where l manned dementia units, mental health and learning difficulties.”

I would not book anything away unless I knew that she was available to look after George. Sithembiso is very professional and caring; I knew that George was in the best hands when I went away. He was not the easiest person to look after either. I would not hesitate to recommend her to anyone as she is an excellent carer.

Alison W., a client of Sithembiso’s, 2024

Experience Sithembiso writes about

  • Dementia
  • Mental health

Speaks Southern Sotho and Zulu as well as English. Outside work, Sithembiso lists dancing, card games, cooking & baking and DIY.

See Sithembiso’s full profile4 more reviews on the profile

Based in Bungay · 15 years caring · Drives

Alexandra H.

Client rating
5.0from 1 review
Hourly rate
£30 an hour, our fee included
Through PrimeCarers
164 hours of care
In Alexandra’s words

“I have experience in nutrition understanding the importance of fresh and balanced foods. I am reliable, honest,kind, good listener,good sense of humour and also love pets. Excellent references on request.”

Mum took to Alexandra straight away due, I'm sure, to her gentle and positive nature and kind, patient approach. Alexandra always coped with the challenges that surfaced as a result of Mum's condition, and always went the extra mile to meet her needs. An excellent carer.

Kate M., a client of Alexandra’s, 2021

Speaks Romanian as well as English.

See Alexandra’s full profile

Based in Bungay · 15 years caring · Drives

Louise H.

Client rating
No reviews on PrimeCarers yet
Hourly rate
£25 an hour, our fee included
Also offers
Overnight care
In Louise’s words

“Hello there. I’m Louise Hall and I have lived in Suffolk all my life. I am currently based in Bungay where I have been for the past 3 years. I live with my grown up daughter and a dog and two cats. I have been a support worker/carer for the last 15 years and have experience of COPD, Parkinson’s, Dementia, Special Needs and general elderly care.”

Experience Louise writes about

  • Dementia
  • Parkinson's
  • COPD
  • Catheter and stoma care
  • Personal care
  • Medication

Speaks French as well as English. Outside work, Louise lists walking, card games, cooking & baking and puzzles.

See Louise’s full profile

Based in Colchester · 5 years caring · Drives

Antonio Joao N.

Client rating
No reviews on PrimeCarers yet
Hourly rate
£19 an hour, our fee included
Also offers
Overnight care and live-in care
In Antonio’s words

“My week in Colchester is a mix of hourly visits, overnight stays and live-in placements, and if I had to choose the part I enjoy most, it would be the time spent simply being good company: sharing a meal, chatting over a cup of tea, or joining someone on a walk. That sense of connection matters as much to me as the practical side of the job.”

Experience Antonio writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Palliative care
  • Hoists
  • Catheter and stoma care

Speaks Spanish, Portuguese and Brazilian as well as English. Outside work, Antonio lists walking, dancing, cooking & baking and puzzles.

See Antonio’s full profile

Based in Attleborough · 12 years caring · Drives

Thanh Nguyet D.

Client rating
No reviews on PrimeCarers yet
Hourly rate
£18.80 an hour, our fee included
In Thanh’s words

“Most of my week is made up of hourly visits around Attleborough, and I especially enjoy the kind of care that builds into a proper relationship over time, seeing the same faces, knowing their routines, and being trusted to just get on with things. After 12 years in this line of work, that steady, familiar rhythm is still what I find most rewarding.”

Experience Thanh writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Palliative care
  • Diabetes
  • Catheter and stoma care

Outside work, Thanh lists walking, knitting, yoga and music.

See Thanh’s full profile

Based in Bury St. Edmunds · 5 years caring · Drives

Sydney N.

Client rating
No reviews on PrimeCarers yet
Hourly rate
£18.80 an hour, our fee included
Also offers
Overnight care and live-in care
In Sydney’s words

“My week can look quite varied, from a few hours here and there to overnight stays and full live-in support, and what I enjoy most is the steady, practical side of care, the kind where you get properly stuck into someone's day and make it easier. Based in Bury St.”

Experience Sydney writes about

  • Dementia
  • Parkinson's
  • Stroke
  • Palliative care
  • Arthritis
  • Hoists

Outside work, Sydney lists reading, music and sports.

See Sydney’s full profile

More carers near Suffolk

The next six on the same measure. A carer without reviews is newer to PrimeCarers, not a worse carer, so read the profile and talk to them.

See every carer who could visit Suffolk

How to choose

How to choose between home carers in Suffolk

The carers above have the strongest records near Suffolk, but the right one for your family depends on the visits you need, so start from those.

  1. 1

    Write down the visits you need

    Half an hour
    What time of day, how long each visit, and what has to happen in it: getting up and washed, tablets, a meal, a walk to the shops. Add anything that has gone wrong before. This becomes your first message to every carer.
  2. 2

    Shortlist two or three carers near Suffolk

    Free
    For visits, a short journey matters, because the early and late calls are the ones a long drive puts at risk. Look at where each carer is based, then read their reviews for specific things they did.
  3. 3

    Talk to each one

    This week
    A video call or a visit of twenty minutes is enough. Use the questions below, and let your relative meet them if they can, because how the two of them get on matters as much as experience.
  4. 4

    Start with a trial fortnight

    Weeks 1 and 2
    Agree the visit times, the rate and how you will hear from the carer after each visit. The booking, the agreement between you and the carer, and payments are all set up on PrimeCarers.

Questions to ask a visiting carer

0 of 9 ticked

Experience

The visits

Keeping in touch

What they charge

What the best home carers in Suffolk charge

Each carer sets their own rate. The carers profiled above charge £18.80 to £30 an hour with our fee included, a little above the typical £19 for Suffolk.

Hourly rates for visits in SuffolkOur fee included
  1. The carers on this page6 carers£18.80 to £30
  2. Carers across SuffolkThe middle half of rates£19 to £20
  3. A home care agencyTypical charge for a visit£28 to £35

From carers' own profiles, October 2026. Agency figures are the range we quote across the site.

A visit is charged by the hour, and most families start with one or two visits a day. The cost of home care in Suffolk works through what a week comes to, and funding care covers the help available from the council and the NHS.

What we check

What every carer on this page has passed, and what is yours to check

PrimeCarers is an introductory service. We check that a carer is safe to introduce and caring; whether they are right for your relative is your decision, and the profiles above are there to help you make it.

Enhanced DBS, renewed every 2 years

Checked before a carer appears: an enhanced DBS (or PVG in Scotland, Access NI in Northern Ireland) issued within the last 2 years, and it has to be renewed every 2 years while they work through PrimeCarers.

Identity and right to work

Photo identity verified, and the right to work in the UK checked, before the profile goes live.

An online interview

A conversation with our team about their experience and how they approach care. It is not a test of clinical skills.

What we do not verify

Training certificates, qualifications and references. Carers can list these on their profile; ask about them when you talk, and ask to see anything that matters to your relative’s care.

How we vet carers sets out each check in detail.

Questions

Questions families in Suffolk ask about choosing a home carer

By what their clients said first, then by their record. We start from every carer who offers visits and is based within about an hour of Suffolk, and keep those with a studio portrait and a profile that says enough about them to be useful. They are ordered by their client rating and how many reviews they have, then by whether a client wrote a review we can quote, then by their record with PrimeCarers, their years of experience and the care they have given through us. 2 of the 6 carers profiled here have client reviews, averaging 5.0 out of 5.

Yes. Before a carer appears on PrimeCarers they have passed an enhanced DBS check, an identity check and a right-to-work check, and had an online interview with our team. That DBS must have been issued within the last 2 years, and it has to be renewed every 2 years. We check that a carer is caring; their skills, qualifications and training are for you to check with them. How we vet carers sets out each step.

Yes, and it is worth doing. Message the carers you like through PrimeCarers with the visits you need and anything that has been difficult, then arrange a video call or a visit. Talking to a carer is free and nothing is booked until you say so. Most families speak to two or three carers before choosing.

The carers profiled on this page charge £18.80 to £30 an hour, with our fee included. Across Suffolk carers charge £19 to £20 an hour, typically £19. Agencies usually charge £28 to £35 an hour for a visit. The cost of home care in Suffolk works through what a week of visits comes to.

All 12 carers on this page list dementia on their profile. A tick on a profile is the carer's own description, so ask each one about the people with dementia they have cared for and what they found hardest. Dementia care at home covers what good support looks like at each stage.

Yes. Between them the carers on this page speak Brazilian, Creole, French, Hindi, Portuguese, Romanian, Shona, Southern Sotho, Spanish, Tswana, Xhosa and Zulu as well as English, and the search can filter by language. For someone whose first language has come back to them with age or dementia, a carer who shares it can make visits much easier.

Then you choose another, and the same search shows who else is available. For visits, notice under the contract is 48 hours, and PrimeCarers makes no charge to stop or change carer. It helps to agree at the start that the first couple of weeks are a trial for both of you. Our team can help you find someone else in the meantime.

Some can, and their profile says so. Of the carers profiled here, 5 also offer overnight care and 3 offer live-in care. Live-in carers travel much further for a placement than visiting carers do, so the best live-in carers in Suffolk is a separate page, drawn from a wider area.

More on home care in Suffolk

Where the nearest carers live

From the profiles of the carers based within about an hour of Suffolk

For visits a carer's home town matters: the shorter the drive, the easier it is to cover early and late visits.

Home care in the counties around Suffolk

The best home carers in the areas around Suffolk

Home care by town in Suffolk

Each town page shows the carers who list it as home, with their rates and reviews.

Ready to talk to carers in Suffolk?

See every carer who could visit Suffolk, Sithembiso included, with their photos, experience, rates and reviews. Talking to them is free, and nothing is booked until you say so.

Search carers in SuffolkCall 0203 369 3624
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