The short answer
- Yes, but insurance has to be arranged firstNeither the client's ordinary car insurance nor the carer's own policy covers this automatically. It needs a phone call before the first trip, not an assumption.
- Two routes: named driver, or the carer's own business coverAdd the carer to your relative's policy as a named driver with business use, or the carer insures their own car for business use. Either way works.
- PrimeCarers checks ID and a DBS, not a driving licenceDriving is between you and the carer. Ask to see a full valid licence and, if it matters to you, a share code from gov.uk showing no relevant points.
- Agree mileage and wear and tear in writing, before day onePetrol, mileage and wear on a car are not included in a carer's rate unless you agree them separately and in writing.
Neither route costs PrimeCarers anything to arrange. PrimeCarers introduces you to self-employed carers, so the driving, the insurance and the mileage are all agreed directly between you and the carer.
The short answer
Yes, once the carer is insured to drive the car being used
A live-in carer can take your relative out in a car, to appointments, to the shops, or just for a change of scene, and for a great many families this is one of the best things about [live-in care](/live-in-care) rather than a rota of short visits. But it is not automatic. Whoever's car it is, the insurance has to cover a carer driving a client as part of their work, and that is worth sorting out in the first week rather than assuming it is fine.
Before the first trip
- Check the insurance covers this specific use, in writing or by email from the insurer
- Ask to see the carer's driving licence yourself
- Agree travel costs and wear and tear before the car leaves the drive
- Have this conversation in the first week, while there is no urgency
Don't assume
- That your relative's standard car insurance already covers a carer driving for work
- That a carer's own car insurance covers carrying a client without asking
- That PrimeCarers checks driving licences as part of vetting carers, it does not
- That the carer will raise it themselves if you don't ask
Most carers are glad to drive, and most families find it makes a real difference. It means getting to a hospital or GP appointment without booking patient transport, and it can turn a Sunday afternoon into a drive somewhere your relative used to go. If driving matters to your relative, mention it when finding a carer who drives, so it is settled from the first conversation. For what a carer can help with beyond driving itself, from shopping trips to social visits, see can carers take you out? It is worth getting the driving right rather than avoiding it, and getting it right takes one phone call.
Getting insured
The two ways to make it legal
There are two routes to a carer being properly insured to drive, and which one fits depends on whose car is going to be used. Pick the one that matches your relative's situation.
Add the carer to your relative's insurance
- Who arranges it
- Whoever holds the policy, usually your relative or their attorney
- What to do
- Call the insurer and ask to add the carer as a named driver. Most insurers ask for the carer's licence number, how long they have held it, and whether they have any points or claims.
- What to check
- The policy also has to cover business use. A named driver only gets whatever level of cover the policy already has, and an ordinary car insurance policy usually covers social, domestic and pleasure use only, which does not include driving as part of a paid job.
- What changes
- The premium usually goes up a little, and some insurers decline to add a driver with recent points or a fault claim.
Fits best when your relative's own car is the one being used, and it is sitting on the drive already.
The carer drives their own car
- Who arranges it
- The carer, on their own policy
- What to do
- The carer asks their own insurer for business use cover, sometimes called Class 1 business use. Standard social, domestic and commuting cover does not include this.
- What to check
- Ask to see the certificate of insurance, or the confirmation email from the insurer, before the first trip, so the cover is confirmed rather than assumed.
- What changes
- Petrol and wear on the carer's own car need agreeing separately, since it is their vehicle rather than your relative's.
Fits best when your relative no longer drives, or their car is not available or not suitable.
Either way, the word to listen for is "business use". A great many personal car insurance policies cover social, domestic and pleasure use only, which is fine for a carer's own weekend driving but does not extend to driving as part of a paid job, even an occasional trip to the pharmacy. Ask the insurer directly whether the policy, or the carer as a named driver on it, covers business use, and get the answer confirmed in writing or by email rather than taking a verbal assurance on the phone. Carer car insurance goes through the different classes of cover, including what changes if a carer charges specifically for mileage, in more detail than fits here.
Licence and driving
What to check on the carer's licence before they drive your relative
PrimeCarers checks a carer's identity, their right to work, and an accepted criminal-record check (Enhanced DBS issued within the last 18 months, DBS Update Service, Scottish PVG or Access NI), and every carer has an online interview before they appear in a search. None of that covers driving. A full, valid licence and a driving style your relative is comfortable with is something to check for yourself.
Worth checking before the first drive
0 of 4 ticked
The licence itself
The insurance paperwork
Once the paperwork is sorted, the rest is a conversation rather than a check: how your relative likes to be helped in and out of the car, whether a wheelchair or a frame needs to go in the boot, and how the carer should handle motorway driving or busy town traffic if that makes your relative anxious. A short trial drive together, before the first appointment that matters, settles most of that, and folding regular drives into a wider routine with your live-in carer usually works better than treating each trip as a one-off.
Mileage and wear
Agree mileage and wear and tear before the car leaves the drive
Driving is not automatically included in what a carer charges. Petrol, mileage and the wear a car takes from regular use are separate from the carer's hourly or weekly rate, and PrimeCarers' contract is clear that travel expenses are not charged unless they have been expressly agreed between you and the carer in advance and in writing.
55p a mile
HMRC's approved mileage rate for a car from April 2026, and the usual figure on PrimeCarers, but only where you have agreed it in advance in writing. A 20-mile round trip to an appointment works out at about £11.00.
gov.uk, Approved Mileage Allowance Payments, 55p a mile for the first 10,000 business miles in a car or van, from 6 April 2026.
That rate is a tax-free allowance rather than a legal requirement, so a carer using their own car and a client using their own car with the carer as a named driver are two different conversations. If it is the carer's own car, mileage at or near the HMRC rate is the usual way to cover petrol and wear together without working out the cost of every trip separately. If it is your relative's car, there is usually nothing extra to pay for fuel already in the tank, though it is still worth agreeing who covers a service or a set of tyres if the carer does significant extra miles.
Whatever you agree, put it in writing, even if it is only a short message confirming the rate and how often it will be paid. Do live-in carers get paid for travel? covers the difference between mileage for driving a client around and travel to and from the job itself, which is a separate question with its own answer, and how far do live-in carers travel covers the distance a carer will usually take on to reach the placement in the first place. Travel costs sit outside a carer's rate itself; the cost of live-in care sets out what that rate typically covers, and PrimeCarers' pricing explains how the introduction works alongside it.
Questions
Questions families ask about carers driving
Yes, if they are going to drive your relative's car. Adding a carer as a named driver is normally straightforward, a phone call to the insurer, but the policy also needs to cover business use, since driving as part of paid caring duties is not the same as ordinary social and domestic use. Ask the insurer to confirm both in writing.
Yes, as long as the carer's own car insurance covers business use, sometimes called Class 1 business cover. A standard policy that only covers commuting and social driving is not enough. Carer car insurance covers the different classes of cover in more detail.
No. PrimeCarers checks a carer's identity, their right to work, and runs an accepted criminal-record check (Enhanced DBS issued within the last 18 months, DBS Update Service, Scottish PVG or Access NI). Driving licences, no-claims records and vehicle insurance are not part of that check, so ask to see them yourself before agreeing to any driving.
Only if you agree to. PrimeCarers' contract does not include travel expenses in a carer's rate unless both sides have expressly agreed it in advance, in writing, including the rate. Where they do agree it, 55p a mile is the usual figure, matching HMRC's approved mileage rate for a car, and it covers fuel and wear together.
Not every carer drives, and it is worth asking about this before you agree to hire someone if getting out in a car matters to your relative. If a carer without a licence is otherwise the right fit, taxis, community transport schemes and hospital patient transport remain options for the trips that matter most, and some families keep a second, driving carer for occasional outings. What does a live-in carer need? covers the everyday practicalities of having a carer living in, beyond driving.

