What it is
What Lottie is, in its own words
Lottie describes itself as a free service that helps families find care homes, home care and retirement living. For home care, it gives you a shortlist of local agencies matched to your needs, which it says its team has vetted, shown with their CQC ratings, plus free guidance from its care advisers. It does not provide care itself.
Its pages do not say how it is funded or whether providers pay to be listed. On Trustpilot it showed 4.9 from 1487 reviews on 4 November 2026.
The alternatives
8 alternatives to Lottie
Listed in no particular order. Each is labelled by how it works, with one line from its own website and a price only where it publishes one. Checked on 19 October 2026, 4 November 2026 and 5 November 2026.
A network of over 255 locally owned offices in the UK since 2005, regulated by the CQC and the regulators in Scotland, Wales and Northern Ireland. Every visit lasts at least an hour, and it offers live-in care too.
Source: homeinstead.co.uk, checked 19 October 2026
Says it directly employs and trains all its carers and is regulated by the CQC and Care Inspectorate Wales. It offers visiting care and live-in care, with local care managers and a team of specialist nurses.
Published price: Live-in from £1,675 a week for one person and £2,125 for a couple (page reviewed 17 April 2026).
Source: Helping Hands live-in care, Helping Hands live-in cost, checked 19 October 2026
Describes itself as an introductory agency connecting families across Great Britain with vetted, self-employed carers, and says it does not provide regulated care. It offers live-in care, respite stays and, in some cities, visiting care.
Published price: Live-in from £1,195 a week and respite from £1,595 a week, with its booking fee inside the price.
Source: Elder, introductory agency, Elder pricing, checked 5 November 2026
Describes itself as a home care platform that connects families directly with self-employed carers. It also runs Curam Managed Care, which it says is CQC registered.
Published price: Average hourly rate £20.50 and £1,200 a week for live-in (Curam's figures for August 2025), with a 12% client fee added to invoices.
Source: curamcare.com, Curam Managed Care, Curam client information, checked 19 October 2026
Runs an introductory model, which it says has operated since 2015 and is not regulated by the CQC, and a separate managed care service that is CQC regulated.
Published price: Introductory care from £1,400 a week, regulated care from £1,500 a week.
Source: myhometouch.com, Hometouch pricing, checked 19 October 2026
The service that wrote this page. Families search self-employed carers near them, see each carer's own rate and choose who to hire. It is not a care agency and is not CQC registered. Every carer has an ID check, a right to work check, an enhanced DBS (or PVG or Access NI) issued within the last 2 years and an online interview. We do not verify references, qualifications or training.
Published price: Hourly visits £18 to £25, live-in £1,050 to £1,400 a week, our fee included.
Source: PrimeCarers pricing, what we check, checked 19 October 2026
Says the CQC defines it as an introductory agency that is not required to register, that all its carers are self-employed and set their own rates, and that it checks identity, right to work and training certificates and takes two references on each carer.
Published price: £23 to £34 an hour (average £26), live-in from £1,200 a week, plus a client administration fee of 5% plus VAT.
Source: TrustonTap FAQs, TrustonTap pricing, checked 4 November 2026
A not-for-profit collaboration of live-in care companies, founded in 2013, whose members include Consultus. It does not provide carers itself: it passes your enquiry to up to three member companies.
Source: Live-in Care Hub, about, Live-in Care Hub, find a carer, checked 4 November 2026
Which kind suits you
Introductory or managed: which kind suits you
A shortlisting service leads you to managed agencies. If you would rather choose the carer yourself and agree their rate, an introductory service is the different route.
| Introductory service | CQC-registered managed agency | |
|---|---|---|
| Who employs the carer | Nobody. The carer is self-employed and works for you | The agency |
| Who chooses the carer | You, from profiles | The agency, usually with your input |
| Who directs the care day to day | You and the carer | The agency, through a care plan |
| If the carer cannot come | You find cover, with whatever help the service offers | The agency arranges cover |
| Registered with the CQC in England | No, because it does not provide the care | Yes, and its inspection reports are public |
| Price | Usually lower. On PrimeCarers, live-in is typically £1,120 a week | Usually higher. A typical managed live-in week is £1,120 to £1,750 |
Who employs the carer
- Introductory service
- Nobody. The carer is self-employed and works for you
- CQC-registered managed agency
- The agency
Who chooses the carer
- Introductory service
- You, from profiles
- CQC-registered managed agency
- The agency, usually with your input
Who directs the care day to day
- Introductory service
- You and the carer
- CQC-registered managed agency
- The agency, through a care plan
If the carer cannot come
- Introductory service
- You find cover, with whatever help the service offers
- CQC-registered managed agency
- The agency arranges cover
Registered with the CQC in England
- Introductory service
- No, because it does not provide the care
- CQC-registered managed agency
- Yes, and its inspection reports are public
Price
- Introductory service
- Usually lower. On PrimeCarers, live-in is typically £1,120 a week
- CQC-registered managed agency
- Usually higher. A typical managed live-in week is £1,120 to £1,750
Some providers run both models, so ask which one you are being offered. The managed range is a typical figure, not any named agency's price.
An introductory service tends to suit a family that wants to choose the carer, can be the person the carer answers to, and wants more of the price to reach the carer. A managed agency tends to suit care that is complex or clinical, a family that cannot be on hand to direct it, or anyone who wants the provider to be responsible for cover. Either way, ask which checks were done on the carer you would get, not on the company in general.
Questions
Questions about alternatives to Lottie
Both. Lottie lists care homes, home care agencies and retirement living, and offers a free home care shortlist.
No. Lottie describes itself as a free service that matches families with providers. The care comes from the agency you choose.
You can contact agencies directly and check each one on the CQC website, or use an introductory service, where you search carers yourself, see their rates and choose who to hire.
Sources
Sources checked on 19 October 2026, 4 November 2026 and 5 November 2026
- lottie.orglottie.org/
- Lottie home carelottie.org/home-care/
- Lottie on Trustpilotuk.trustpilot.com/review/lottie.org
- homeinstead.co.ukwww.homeinstead.co.uk/
- Helping Hands live-in carewww.helpinghandshomecare.co.uk/live-in-care/
- Helping Hands live-in costwww.helpinghandshomecare.co.uk/costs-funding/cost-of-live-in-care/
- Elder, introductory agencywww.elder.org/about-us/introductory-agency/
- Elder pricingwww.elder.org/pricing/
- curamcare.comwww.curamcare.com/
- Curam Managed Carewww.curamcare.com/home-care-services/managed-care
- Curam client informationwww.curamcare.com/client-information
- myhometouch.commyhometouch.com/
- Hometouch pricingmyhometouch.com/pricing
- PrimeCarers pricing/pricing
- what we check/best-carers
- TrustonTap FAQswww.trustontap.com/faqs
- TrustonTap pricingwww.trustontap.com/care-services/our-pricing/
- Live-in Care Hub, aboutwww.liveincarehub.co.uk/about-us/
- Live-in Care Hub, find a carerwww.liveincarehub.co.uk/find-a-live-in-carer/
