Direct paymentsCity of London

Direct payments in City of London

If the council has agreed to pay towards care at home, you can take the money as a direct payment and choose who provides the care. A direct payment can usually pay a self-employed carer, on the council's conditions. Below is what the council publishes about its rates and rules, and what an hour of care costs near you.

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625 self-employed carers within about 45 minutes of City of London

An hour of care in City of London

A self-employed carer near youTypical rate on PrimeCarers, our fee included
£19.60
Local home care agenciesMedian of 88 agencies nearby that publish a price
£24.98

A budget worked out at the agency rate buys more hours from a self-employed carer. What a weekly budget buys each way is set out below.

What the council pays

Direct payment rates in City of London

City of London Corporation does not publish its direct payment rates anywhere we could find. Your budget is set in your support plan, from the cost of meeting your eligible needs less anything you are assessed to pay yourself. Ask the council which hourly rate it used, because that decides how many hours the budget buys.

Hours for the money

What a weekly budget buys

A direct payment is a sum of money, so the useful comparison is how many hours of care it pays for. Move the slider to your own weekly budget.

£250

Starts at ten hours a week at the agency rate. Move it to match the budget in your support plan.

  • A self-employed carer on PrimeCarers12.5 hours

    At £19.60 an hour. The typical rate near you, our fee included. The carer invoices for the hours, and that invoice is your record for the council.

  • A local home care agency10 hours

    At £24.98 an hour. The median published by 88 agencies near you. The agency sends whoever is on its rota.

Hours are rounded down to the half hour. Bank holidays are charged at one and a half times a carer's rate and Christmas Day at twice, so leave room in the budget for them. City of London Corporation decides what your direct payment can be spent on, and your support plan is the final word.

Choosing your carer

Paying a self-employed carer in City of London

Direct payments in City of London work under the Care Act 2014. A direct payment can usually pay a self-employed carer your family has chosen, as well as a personal assistant you employ or an agency. We could not find City of London Corporation's own wording on self-employed carers, so ask the direct payments team what it wants to see before anyone starts.

Councils tend to ask for the same few things before a direct payment pays a self-employed carer:

  • the carer's employment status for tax, which HMRC's Check Employment Status for Tax tool on gov.uk works out in a few minutes
  • proof that the carer is insured
  • a DBS certificate
  • an invoice for the hours worked, which becomes your record of how the money was spent

How direct payments work covers asking for one, what the money can buy and the records councils want back, and self-employed carer or employee? explains the tax question.

The council's arrangements

How direct payments are run in City of London

What the council publishes about paying the money, getting help and getting in touch. Each card links to the page we checked it against.

How the money is paid: Separate bank account

The direct payment can be paid to you or your nominated person, but it has to go into a separate bank account used only for the direct payment.

cityoflondon.gov.uk

How the money is paid: Managed account

Instead of holding the money yourself, you can have it paid to the City Corporation's Direct Payment Service and managed on your behalf.

Provider: City Corporation's Direct Payment Service

cityoflondon.gov.uk

The direct payments team

cityoflondon.gov.uk

Worth knowing

The City Corporation employs a dedicated Direct Payment officer who helps people understand the process and monitors spending on direct payment accounts.

democracy.cityoflondon.gov.uk

Worth knowing

Every direct payment is reviewed at least once a year, and more often if problems or complications arise.

democracy.cityoflondon.gov.uk

Worth knowing

Unpaid carers in the City of London normally receive their direct payment as a single one-off payment after their assessment or review.

democracy.cityoflondon.gov.uk

In their words

Families near City of London on the carers they chose

CookingCompanionship

From her first visit she made such a significant difference to my Dad's life, her attention to detail and personal approach made him feel like a new person.

Folake M., 2020

Photo of carer Bola A.About Bola A.Carer based in London · 6 reviews
DementiaCompanionship

The interaction she gives my mother is incredible, singing, dancing, taking her to groups, on plenty of walks which mum always loves.

Naomi C., 2022

Photo of carer Joyce C.About Joyce C.Carer based in Greater London · 4 reviews
Companionship

My mum appreciates her kindness and patience and is so grateful to have her.

Julie U., 2026

Photo of carer Jeli B.About Jeli B.Carer based in London
Personal care

Nicola is BRILLIANT. Everything is going like clockwork since she started as a carer for me.

Margaret B., 2021

Photo of carer Nicola R.About Nicola R.Carer based in London

Step by step

Using a direct payment for a carer you choose

  1. Get the assessment and the support plan. The council assesses the care needed and works out the budget. Say at this stage that you want a direct payment and would like to choose your own carer.
  2. Check what the council allows. Ask the direct payments team whether it will pay a self-employed carer and what it needs to see from them.
  3. Find carers and talk to a few. Search carers near you, compare rates, experience and reviews, and message your shortlist. None of that costs anything.
  4. Agree the hours and rate in writing. Match them to the support plan, and keep within the budget once bank holidays are allowed for.
  5. Keep the records. Invoices and statements are what the council looks at when it reviews how the direct payment is being used.

Questions

Questions about direct payments in City of London

Usually, yes. A direct payment can pay a self-employed carer your family has chosen, employ a personal assistant, or buy agency hours. We could not find City of London Corporation's own wording on self-employed carers, so ask the direct payments team what checks it wants before anyone starts.

We could not find a rate that City of London Corporation publishes. The amount is set in your support plan, worked out from the cost of meeting your eligible needs, less anything the financial assessment says you pay yourself. Ask the council how it calculated the hourly figure, because that decides how many hours the budget buys.

Usually it buys more hours. Carers near you typically charge £19.60 an hour against £24.98 for agency care, so a budget worked out at the agency rate buys more hours from a self-employed carer.

In England a direct payment cannot normally pay the person’s husband, wife or partner, or a close relative who lives in the same household, unless the council considers it necessary. That is the direct payments regulations rather than this council's own rule, so ask the direct payments team how it applies it. Can my mum pay me to care for her? covers the other routes.

Only if you employ somebody. Paying a self-employed carer or an agency does not make anyone an employer. Taking on a personal assistant does, which brings payroll, holiday pay, sick pay, pension enrolment and employer's liability insurance. HMRC's Check Employment Status for Tax tool on gov.uk tells you which applies.

City of London Corporation's direct payments team on 020 7332 1224. If you do not have a social worker or care assessment yet, start with a needs assessment from adult social care.

Direct payments in nearby council areas

Every council area

If the care needed is mainly about health, the NHS may pay for all of it through Continuing Healthcare, decided by the NHS rather than the council. In City of London that is NHS North East London.

Council details were read from City of London Corporation's published pages and checked against them on 17 September 2026. Councils change their rates each April, so check the linked page before relying on a figure. The local agency figure is the median of 88 agencies near City of London that publish a price. Carer rates are what carers near you advertise, read live.

Find a carer in City of London

See self-employed carers near you with their hourly rates, experience and reviews, and talk to the ones you like for free. Check with the council what your direct payment can pay for before you book.

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