Direct paymentsGlasgow

Direct payments in Glasgow

If the council has agreed to pay towards care at home, you can take the money as a direct payment and choose who provides the care. A direct payment can usually pay a self-employed carer, on the council's conditions. Below is what the council publishes about its rates and rules, and what an hour of care costs near you.

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60 self-employed carers within about 45 minutes of Glasgow

What the council pays

Direct payment rates in Glasgow

Glasgow City Council does not publish its direct payment rates anywhere we could find. Your budget is set in your support plan, from the cost of meeting your eligible needs less anything you are assessed to pay yourself. Ask the council which hourly rate it used, because that decides how many hours the budget buys.

Choosing your carer

Paying a self-employed carer in Glasgow

Direct payments in Glasgow work under the Social Care (Self-directed Support) (Scotland) Act 2013, where a direct payment is Option 1. A direct payment can usually pay a self-employed carer your family has chosen, as well as a personal assistant you employ or an agency. We could not find Glasgow City Council's own wording on self-employed carers, so ask the direct payments team what it wants to see before anyone starts.

Councils tend to ask for the same few things before a direct payment pays a self-employed carer:

  • the carer's employment status for tax, which HMRC's Check Employment Status for Tax tool on gov.uk works out in a few minutes
  • proof that the carer is insured
  • a DBS certificate
  • an invoice for the hours worked, which becomes your record of how the money was spent

How direct payments work covers asking for one, what the money can buy and the records councils want back, and self-employed carer or employee? explains the tax question.

The council's arrangements

How direct payments are run in Glasgow

What the council publishes about paying the money, getting help and getting in touch. Each card links to the page we checked it against.

How the money is paid: Prepaid card

Direct payments are made onto a prepaid card account provided by allpay Ltd rather than into a personal bank account.

Provider: allpay Ltd

glasgow.gov.uk

Help with running it

Glasgow Centre for Inclusive Living (GCIL). GCIL is the council's support agency for direct payment recipients, helping with understanding the financial procedures, recruiting and employing personal assistants, payroll and HMRC duties, paying care providers and keeping spending records.

Visit Glasgow Centre for Inclusive Living (GCIL)

glasgow.gov.uk

Worth knowing

You must keep financial records of how your individual budget has been used for a minimum of 7 years, and copies may be requested by the Finance Team for audit at any time.

glasgow.gov.uk

Worth knowing

Instead of the standard four weekly payment cycle, you can ask for a different cycle such as quarterly or annual payments if that suits your arrangements better.

glasgow.gov.uk

Worth knowing

You cannot take cash out of the direct payment prepaid card, so all spending has to go through the card or account.

glasgow.gov.uk

In their words

Families near Glasgow on the carers they chose

Companionship

This carer is the most considerate loving and supportive person easily recognises any change in behaviour and addresses it promptly

Janet W., 2025

Photo of carer Valerie W.About Valerie W.Carer based in Hamilton
CompanionshipDementia

She listened diligently to what my mother wanted/was saying and always managed to come up with a solution that seemed to placate her.

Joanna B., 2025

Photo of carer Magreth K.About Magreth K.Carer based in Glasgow

Step by step

Using a direct payment for a carer you choose

  1. Get the assessment and the support plan. The council assesses the care needed and works out the budget. Say at this stage that you want a direct payment and would like to choose your own carer.
  2. Check what the council allows. Ask the direct payments team whether it will pay a self-employed carer and what it needs to see from them.
  3. Find carers and talk to a few. Search carers near you, compare rates, experience and reviews, and message your shortlist. None of that costs anything.
  4. Agree the hours and rate in writing. Match them to the support plan, and keep within the budget once bank holidays are allowed for.
  5. Keep the records. Invoices and statements are what the council looks at when it reviews how the direct payment is being used.

Questions

Questions about direct payments in Glasgow

Usually, yes. A direct payment can pay a self-employed carer your family has chosen, employ a personal assistant, or buy agency hours. We could not find Glasgow City Council's own wording on self-employed carers, so ask the direct payments team what checks it wants before anyone starts.

We could not find a rate that Glasgow City Council publishes. The amount is set in your support plan, worked out from the cost of meeting your eligible needs, less anything the financial assessment says you pay yourself. Ask the council how it calculated the hourly figure, because that decides how many hours the budget buys.

It depends on the rate the council used. Carers near you typically charge £19.00 an hour. Divide your weekly budget by that to see the hours it buys, and remember that bank holidays are charged at one and a half times the usual rate.

In Scotland a family member can be paid where the council, the person and the family member all agree, the family member can do the work, and one of the reasons in the regulations applies, such as a limited choice of providers locally, or support being needed at times when nobody else is available. That is the self-directed support regulations rather than this council's own rule, so ask the direct payments team how it applies it. Can my mum pay me to care for her? covers the other routes.

Only if you employ somebody. Paying a self-employed carer or an agency does not make anyone an employer. Taking on a personal assistant does, which brings payroll, holiday pay, sick pay, pension enrolment and employer's liability insurance. HMRC's Check Employment Status for Tax tool on gov.uk tells you which applies.

Glasgow City Council's direct payments team on 0141 276 9336 / 0141 276 0906 or at [email protected]. If you do not have a social worker or care assessment yet, start with a needs assessment from adult social care.

Council details were read from Glasgow City Council's published pages and checked against them on 17 September 2026. Councils change their rates each April, so check the linked page before relying on a figure. Carer rates are what carers near you advertise, read live.

Find a carer in Glasgow

See self-employed carers near you with their hourly rates, experience and reviews, and talk to the ones you like for free. Check with the council what your direct payment can pay for before you book.

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