Direct paymentsHerefordshire
Direct payments in Herefordshire
If the council has agreed to pay towards care at home, you can take the money as a direct payment and choose who provides the care. A direct payment can usually pay a self-employed carer, on the council's conditions. Below is what the council publishes about its rates and rules, and what an hour of care costs near you.
11 self-employed carers within about 45 minutes of Herefordshire
What the council pays
Direct payment rates in Herefordshire
Herefordshire Council does not publish its direct payment rates anywhere we could find. Your budget is set in your support plan, from the cost of meeting your eligible needs less anything you are assessed to pay yourself. Ask the council which hourly rate it used, because that decides how many hours the budget buys.
Choosing your carer
Paying a self-employed carer in Herefordshire
Direct payments in Herefordshire work under the Care Act 2014. A direct payment can usually pay a self-employed carer your family has chosen, as well as a personal assistant you employ or an agency. We could not find Herefordshire Council's own wording on self-employed carers, so ask the direct payments team what it wants to see before anyone starts.
Councils tend to ask for the same few things before a direct payment pays a self-employed carer:
- the carer's employment status for tax, which HMRC's Check Employment Status for Tax tool on gov.uk works out in a few minutes
- proof that the carer is insured
- a DBS certificate
- an invoice for the hours worked, which becomes your record of how the money was spent
How direct payments work covers asking for one, what the money can buy and the records councils want back, and self-employed carer or employee? explains the tax question.
The council's arrangements
How direct payments are run in Herefordshire
What the council publishes about paying the money, getting help and getting in touch. Each card links to the page we checked it against.
How the money is paid: Prepaid card
The direct payment can be paid onto a payment card account that the council will open for you, and it is used like a bank or debit card to pay for care and support.
How the money is paid: Separate bank account
The council's direct payment officers can give free advice on payment card accounts or on setting up a direct payment bank account.
How the money is paid: Managed account
The council's approved support providers can run a managed account and payroll, including PAYE and record keeping, on your behalf for a charge.
Help with running it
Compass, Penderels Trust and Services for Independent Living (S4IL). The council has approved three organisations to provide direct payment support: Compass, Penderels and Services for Independent Living (S4IL). They offer help with things like payroll, managed accounts, PAYE and record keeping, recruiting personal assistants, and planning the best use of direct payments, at the charges shown in the price lists on the council's website.
Visit Compass, Penderels Trust and Services for Independent Living (S4IL)
Worth knowing
You can ask for a named person to have a direct payments card on your behalf.
Worth knowing
Using one of the council's approved direct payment support providers is recommended but not compulsory.
Worth knowing
If you decide direct payments are not working for you, the council can advise on closing the direct payment account, including assisting your family or an authorised person to pay all outstanding liabilities.
Who is available
Self-employed carers in Herefordshire
11 carers are based within about 45 minutes of Herefordshire. You can see their rates and experience, and message them, before committing to anything.
11 private carers are based within about 45 minutes of Herefordshire
Filter by what they charge, who drives, who does nights, and who speaks your language, then message the ones you like. Free, and nothing is booked until you say so.
See private carers for HerefordshireStep by step
Using a direct payment for a carer you choose
- Get the assessment and the support plan. The council assesses the care needed and works out the budget. Say at this stage that you want a direct payment and would like to choose your own carer.
- Check what the council allows. Ask the direct payments team whether it will pay a self-employed carer and what it needs to see from them.
- Find carers and talk to a few. Search carers near you, compare rates, experience and reviews, and message your shortlist. None of that costs anything.
- Agree the hours and rate in writing. Match them to the support plan, and keep within the budget once bank holidays are allowed for.
- Keep the records. Invoices and statements are what the council looks at when it reviews how the direct payment is being used.
Questions
Questions about direct payments in Herefordshire
Usually, yes. A direct payment can pay a self-employed carer your family has chosen, employ a personal assistant, or buy agency hours. We could not find Herefordshire Council's own wording on self-employed carers, so ask the direct payments team what checks it wants before anyone starts.
We could not find a rate that Herefordshire Council publishes. The amount is set in your support plan, worked out from the cost of meeting your eligible needs, less anything the financial assessment says you pay yourself. Ask the council how it calculated the hourly figure, because that decides how many hours the budget buys.
It depends on the rate the council used. Carers near you typically charge £20.90 an hour. Divide your weekly budget by that to see the hours it buys, and remember that bank holidays are charged at one and a half times the usual rate.
In England a direct payment cannot normally pay the person’s husband, wife or partner, or a close relative who lives in the same household, unless the council considers it necessary. That is the direct payments regulations rather than this council's own rule, so ask the direct payments team how it applies it. Can my mum pay me to care for her? covers the other routes.
Only if you employ somebody. Paying a self-employed carer or an agency does not make anyone an employer. Taking on a personal assistant does, which brings payroll, holiday pay, sick pay, pension enrolment and employer's liability insurance. HMRC's Check Employment Status for Tax tool on gov.uk tells you which applies.
Herefordshire Council's direct payments team on 01432 260060 or at [email protected]. If you do not have a social worker or care assessment yet, start with a needs assessment from adult social care.
Direct payments in nearby council areas
- Direct payments in Gloucestershire
- Direct payments in Worcestershire
- Direct payments in Monmouthshire
- Direct payments in Torfaen
- Direct payments in Blaenau Gwent
- Direct payments in Powys
If the care needed is mainly about health, the NHS may pay for all of it through Continuing Healthcare, decided by the NHS rather than the council. In Herefordshire that is NHS Herefordshire and Worcestershire.
Council details were read from Herefordshire Council's published pages and checked against them on 17 September 2026. Councils change their rates each April, so check the linked page before relying on a figure. Carer rates are what carers near you advertise, read live.
Find a carer in Herefordshire
See self-employed carers near you with their hourly rates, experience and reviews, and talk to the ones you like for free. Check with the council what your direct payment can pay for before you book.