Direct paymentsRichmond upon Thames
Direct payments in Richmond upon Thames
If the council has agreed to pay towards care at home, you can take the money as a direct payment and choose who provides the care. A direct payment can usually pay a self-employed carer, on the council's conditions. Below is what the council publishes about its rates and rules, and what an hour of care costs near you.
213 self-employed carers within about 45 minutes of Richmond upon Thames
An hour of care in Richmond upon Thames
- A self-employed carer near youTypical rate on PrimeCarers, our fee included
- £20.00
- Local home care agenciesMedian of 63 agencies nearby that publish a price
- £25.00
A budget worked out at the agency rate buys more hours from a self-employed carer. What a weekly budget buys each way is set out below.
What the council pays
Direct payment rates in Richmond upon Thames
London Borough of Richmond upon Thames does not publish its direct payment rates anywhere we could find. Your budget is set in your support plan, from the cost of meeting your eligible needs less anything you are assessed to pay yourself. Ask the council which hourly rate it used, because that decides how many hours the budget buys.
Hours for the money
What a weekly budget buys
A direct payment is a sum of money, so the useful comparison is how many hours of care it pays for. Move the slider to your own weekly budget.
Starts at ten hours a week at the agency rate. Move it to match the budget in your support plan.
- A self-employed carer on PrimeCarers12.5 hours
At £20.00 an hour. The typical rate near you, our fee included. The carer invoices for the hours, and that invoice is your record for the council.
- A local home care agency10 hours
At £25.00 an hour. The median published by 63 agencies near you. The agency sends whoever is on its rota.
Hours are rounded down to the half hour. Bank holidays are charged at one and a half times a carer's rate and Christmas Day at twice, so leave room in the budget for them. London Borough of Richmond upon Thames decides what your direct payment can be spent on, and your support plan is the final word.
Choosing your carer
Paying a self-employed carer in Richmond upon Thames
Direct payments in Richmond upon Thames work under the Care Act 2014. A direct payment can usually pay a self-employed carer your family has chosen, as well as a personal assistant you employ or an agency. We could not find London Borough of Richmond upon Thames's own wording on self-employed carers, so ask the direct payments team what it wants to see before anyone starts.
Councils tend to ask for the same few things before a direct payment pays a self-employed carer:
- the carer's employment status for tax, which HMRC's Check Employment Status for Tax tool on gov.uk works out in a few minutes
- proof that the carer is insured
- a DBS certificate
- an invoice for the hours worked, which becomes your record of how the money was spent
How direct payments work covers asking for one, what the money can buy and the records councils want back, and self-employed carer or employee? explains the tax question.
The council's arrangements
How direct payments are run in Richmond upon Thames
What the council publishes about paying the money, getting help and getting in touch. Each card links to the page we checked it against.
How the money is paid: Prepaid card
The council will offer you a prepaid card as a way of managing your direct payment, and prepaid cards can be issued in either the person's name or a third party's name.
How the money is paid: Managed account
If you prefer, the money can go to Ruils as a managed account, which includes payroll for a personal assistant while you still choose the care.
Provider: Ruils
Help with running it
Ruils. Provides information and advice about direct payments. It can also manage your direct payment for you and support you with recruitment and payroll if you decide to employ a personal assistant.
Worth knowing
The council allows you to keep up to eight times the weekly value of your direct payment as a reserve in the account, so you can meet your assessed eligible needs flexibly.
Worth knowing
A direct payment cannot be used to pay for support from a spouse, partner or family member who lives in the same household, unless the council has given prior written consent.
Worth knowing
Residential respite bought with a direct payment is limited to stays of up to four consecutive weeks in any twelve month period.
Who is available
Self-employed carers in Richmond upon Thames
213 carers are based within about 45 minutes of Richmond upon Thames. You can see their rates and experience, and message them, before committing to anything.
213 private carers are based within about 45 minutes of Richmond upon Thames
Filter by what they charge, who drives, who does nights, and who speaks your language, then message the ones you like. Free, and nothing is booked until you say so.
See private carers for Richmond upon ThamesIn their words
Families near Richmond upon Thames on the carers they chose
“Without his support we wouldn't have been able to navigate bringing and keeping Dad at home.”
Emma P., 2021
About Aman A.Carer based in Surbiton · 3 reviews“Mum is enjoying her company and has been out walking with her for exercise and stimulation.”
Rebecca B., 2023
About Bhavna C.Carer based in Kingston upon ThamesStep by step
Using a direct payment for a carer you choose
- Get the assessment and the support plan. The council assesses the care needed and works out the budget. Say at this stage that you want a direct payment and would like to choose your own carer.
- Check what the council allows. Ask the direct payments team whether it will pay a self-employed carer and what it needs to see from them.
- Find carers and talk to a few. Search carers near you, compare rates, experience and reviews, and message your shortlist. None of that costs anything.
- Agree the hours and rate in writing. Match them to the support plan, and keep within the budget once bank holidays are allowed for.
- Keep the records. Invoices and statements are what the council looks at when it reviews how the direct payment is being used.
Questions
Questions about direct payments in Richmond upon Thames
Usually, yes. A direct payment can pay a self-employed carer your family has chosen, employ a personal assistant, or buy agency hours. We could not find London Borough of Richmond upon Thames's own wording on self-employed carers, so ask the direct payments team what checks it wants before anyone starts.
We could not find a rate that London Borough of Richmond upon Thames publishes. The amount is set in your support plan, worked out from the cost of meeting your eligible needs, less anything the financial assessment says you pay yourself. Ask the council how it calculated the hourly figure, because that decides how many hours the budget buys.
Usually it buys more hours. Carers near you typically charge £20.00 an hour against £25.00 for agency care, so a budget worked out at the agency rate buys more hours from a self-employed carer.
In England a direct payment cannot normally pay the person’s husband, wife or partner, or a close relative who lives in the same household, unless the council considers it necessary. That is the direct payments regulations rather than this council's own rule, so ask the direct payments team how it applies it. Can my mum pay me to care for her? covers the other routes.
Only if you employ somebody. Paying a self-employed carer or an agency does not make anyone an employer. Taking on a personal assistant does, which brings payroll, holiday pay, sick pay, pension enrolment and employer's liability insurance. HMRC's Check Employment Status for Tax tool on gov.uk tells you which applies.
London Borough of Richmond upon Thames's direct payments team on (020) 8891 7971. If you do not have a social worker or care assessment yet, start with a needs assessment from adult social care.
Direct payments in nearby council areas
- Direct payments in Hounslow
- Direct payments in Kingston upon Thames
- Direct payments in Wandsworth
- Direct payments in Merton
- Direct payments in Kensington and Chelsea
- Direct payments in Westminster
If the care needed is mainly about health, the NHS may pay for all of it through Continuing Healthcare, decided by the NHS rather than the council. In Richmond upon Thames that is NHS South West London.
Council details were read from London Borough of Richmond upon Thames's published pages and checked against them on 17 September 2026. Councils change their rates each April, so check the linked page before relying on a figure. The local agency figure is the median of 63 agencies near Richmond upon Thames that publish a price. Carer rates are what carers near you advertise, read live.
Find a carer in Richmond upon Thames
See self-employed carers near you with their hourly rates, experience and reviews, and talk to the ones you like for free. Check with the council what your direct payment can pay for before you book.