Direct paymentsSt Helens
Direct payments in St Helens
If the council has agreed to pay towards care at home, you can take the money as a direct payment and choose who provides the care. A direct payment can usually pay a self-employed carer, on the council's conditions. Below is what the council publishes about its rates and rules, and what an hour of care costs near you.
94 self-employed carers within about 45 minutes of St Helens
An hour of care in St Helens
- A self-employed carer near youTypical rate on PrimeCarers, our fee included
- £19.00
- Local home care agenciesMedian of 10 agencies nearby that publish a price
- £27.50
A budget worked out at the agency rate buys more hours from a self-employed carer. What a weekly budget buys each way is set out below.
What the council pays
Direct payment rates in St Helens
St Helens Borough Council does not publish its direct payment rates anywhere we could find. Your budget is set in your support plan, from the cost of meeting your eligible needs less anything you are assessed to pay yourself. Ask the council which hourly rate it used, because that decides how many hours the budget buys.
Hours for the money
What a weekly budget buys
A direct payment is a sum of money, so the useful comparison is how many hours of care it pays for. Move the slider to your own weekly budget.
Starts at ten hours a week at the agency rate. Move it to match the budget in your support plan.
- A self-employed carer on PrimeCarers14 hours
At £19.00 an hour. The typical rate near you, our fee included. The carer invoices for the hours, and that invoice is your record for the council.
- A local home care agency10 hours
At £27.50 an hour. The median published by 10 agencies near you. The agency sends whoever is on its rota.
Hours are rounded down to the half hour. Bank holidays are charged at one and a half times a carer's rate and Christmas Day at twice, so leave room in the budget for them. St Helens Borough Council decides what your direct payment can be spent on, and your support plan is the final word.
Choosing your carer
Paying a self-employed carer in St Helens
Direct payments in St Helens work under the Care Act 2014. A direct payment can usually pay a self-employed carer your family has chosen, as well as a personal assistant you employ or an agency. We could not find St Helens Borough Council's own wording on self-employed carers, so ask the direct payments team what it wants to see before anyone starts.
Councils tend to ask for the same few things before a direct payment pays a self-employed carer:
- the carer's employment status for tax, which HMRC's Check Employment Status for Tax tool on gov.uk works out in a few minutes
- proof that the carer is insured
- a DBS certificate
- an invoice for the hours worked, which becomes your record of how the money was spent
How direct payments work covers asking for one, what the money can buy and the records councils want back, and self-employed carer or employee? explains the tax question.
The council's arrangements
How direct payments are run in St Helens
What the council publishes about paying the money, getting help and getting in touch. Each card links to the page we checked it against.
How the money is paid: Prepaid card
The council's preferred method is a prepaid card issued to the person or their representative, used only for direct payment spending.
How the money is paid: Managed account
A third party organisation can manage the direct payment, but its fees have to come out of the existing direct payment because no extra money is provided.
How the money is paid: Separate bank account
The council's frequently asked questions say a separate bank account in the name of the person or their representative is needed for the direct payment.
How the money is paid: Other arrangement
An Individual Service Fund can be used so the money goes straight to the chosen care provider.
Worth knowing
The council can reclaim money if more than eight weeks of funding builds up unspent in the direct payment account.
Worth knowing
The council provides a free payroll support service for people who employ a personal assistant, and you can ask an independent organisation to provide this service instead if you prefer.
Worth knowing
Disclosure and Barring Service checks for a personal assistant are free and are arranged through the direct payments adviser.
Who is available
Self-employed carers in St Helens
94 carers are based within about 45 minutes of St Helens. You can see their rates and experience, and message them, before committing to anything.
94 private carers are based within about 45 minutes of St Helens
Filter by what they charge, who drives, who does nights, and who speaks your language, then message the ones you like. Free, and nothing is booked until you say so.
See private carers for St HelensIn their words
Families near St Helens on the carers they chose
“She works hard and looks after both the physical and mental needs of her patients.”
Naomi M., 2023
About Hannah Jayne D.Carer based in Wigan · 2 reviews“I found Any to be kind caring with heart of gold. Nothing was too much trouble for Amy.”
Roy A., 2024
About Amy-Jayne F.Carer based in Salford · 2 reviews“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
John P., 2026
About Rodrigo Javier B.Carer based in Wigan“It was clear that she genuinely cared and her warm approach really helped put our minds at ease.”
Sara K., 2025
About Trudi M.Carer based in Birkenhead“Onyeka was professional, exceptionally friendly and put my Grandmother immediately at ease.”
Martyn R., 2024
About Onyeka A.Carer based in LeylandStep by step
Using a direct payment for a carer you choose
- Get the assessment and the support plan. The council assesses the care needed and works out the budget. Say at this stage that you want a direct payment and would like to choose your own carer.
- Check what the council allows. Ask the direct payments team whether it will pay a self-employed carer and what it needs to see from them.
- Find carers and talk to a few. Search carers near you, compare rates, experience and reviews, and message your shortlist. None of that costs anything.
- Agree the hours and rate in writing. Match them to the support plan, and keep within the budget once bank holidays are allowed for.
- Keep the records. Invoices and statements are what the council looks at when it reviews how the direct payment is being used.
Questions
Questions about direct payments in St Helens
Usually, yes. A direct payment can pay a self-employed carer your family has chosen, employ a personal assistant, or buy agency hours. We could not find St Helens Borough Council's own wording on self-employed carers, so ask the direct payments team what checks it wants before anyone starts.
We could not find a rate that St Helens Borough Council publishes. The amount is set in your support plan, worked out from the cost of meeting your eligible needs, less anything the financial assessment says you pay yourself. Ask the council how it calculated the hourly figure, because that decides how many hours the budget buys.
Usually it buys more hours. Carers near you typically charge £19.00 an hour against £27.50 for agency care, so a budget worked out at the agency rate buys more hours from a self-employed carer.
In England a direct payment cannot normally pay the person’s husband, wife or partner, or a close relative who lives in the same household, unless the council considers it necessary. That is the direct payments regulations rather than this council's own rule, so ask the direct payments team how it applies it. Can my mum pay me to care for her? covers the other routes.
Only if you employ somebody. Paying a self-employed carer or an agency does not make anyone an employer. Taking on a personal assistant does, which brings payroll, holiday pay, sick pay, pension enrolment and employer's liability insurance. HMRC's Check Employment Status for Tax tool on gov.uk tells you which applies.
St Helens Borough Council's direct payments team on (01744) 676199 or at [email protected]. If you do not have a social worker or care assessment yet, start with a needs assessment from adult social care.
Direct payments in nearby council areas
- Direct payments in Knowsley
- Direct payments in Halton
- Direct payments in Warrington
- Direct payments in Wigan
- Direct payments in Liverpool
- Direct payments in Wirral
If the care needed is mainly about health, the NHS may pay for all of it through Continuing Healthcare, decided by the NHS rather than the council. In St Helens that is NHS Cheshire and Merseyside.
Council details were read from St Helens Borough Council's published pages and checked against them on 17 September 2026. Councils change their rates each April, so check the linked page before relying on a figure. The local agency figure is the median of 10 agencies near St Helens that publish a price. Carer rates are what carers near you advertise, read live.
Find a carer in St Helens
See self-employed carers near you with their hourly rates, experience and reviews, and talk to the ones you like for free. Check with the council what your direct payment can pay for before you book.