The short answer
Who provides live-in care in Medway
11
CQC-registered agencies in Medway say they offer live-in care
6
of them rated Outstanding (1) or Good (5)
51
self-employed live-in carers on PrimeCarers within about an hour of Medway
Agencies: the CQC register of active locations (August 2026 file), and each agency's own website for live-in care and prices. PrimeCarers: carers' profiles, October 2026.
3 are rated Requires improvement or Inadequate, and 2 have not been rated yet. Most are based in Chatham (6) and Rochester (4). An agency appears here only if its website describes live-in care in so many words; agencies that mention only “24-hour care” or sleep-in nights are left out.
PrimeCarers
PrimeCarers in Medway: the introductory option
Introductory service. Not a care agency and not CQC registered.
PrimeCarers, an introductory service rather than an agency, has 51 self-employed live-in carers based within about an hour of Medway, at a typical £1,110 a week with our fee included.
- You choose the carer from their profile, rate and reviews, agree the care with them and direct it day to day. We do not employ, supply or supervise carers.
- Each carer sets their own rate. The price you see includes our 12.5% standard fee, with nothing added on top.
- Before a carer appears we check their identity and right to work, and that they hold an enhanced DBS (or PVG or Access NI) issued within the last 2 years, and they complete an online interview. We do not verify qualifications, training or references, so ask about these yourself.
We are listed first because this is our page. The agencies below are in CQC rating order and nothing about them is written by us.
The agencies
The 11 agencies in Medway, by CQC rating
Best-rated first, and the most recent rating first within each grade. The quote is the agency's own description of its live-in care, and the price is the weekly figure it publishes, linked to the page it is on.
| Agency | CQC rating | Live-in care, in its own words |
|---|---|---|
| Azure CareChathamazurecare.co.uk | OutstandingRated 2 Dec 2025CQC report | Azure Care provides dedicated live-in care in Medway and Kent
|
| KEPA Care Solutions LimitedRochesterkepacare.co.uk | GoodRated 4 Aug 2025CQC report | Live In Care: A carer will live with you in your home to provide care whenever you need it
|
| Intrinsic CareRun by The Intrinsic Care Group LimitedChathamtheintrinsiccaregroup.com | GoodRated 31 Jul 2025CQC report | Our Live- in care provides you with a personalised 24 hour care service in the safe and secure environment of your home.
|
| Agincare Enable Supported Living (Medway)Run by Agincare Enable LimitedRochesteragincare.com | GoodRated 10 Jan 2020CQC report | Our live-in care service starts from £695 per week
|
| Everycare (Medway/Swale) LimitedRochestereverycare.co.uk | GoodRated 13 Nov 2019CQC report | Everycare provides a flexible live-in care service (24 hour care service) across the UK
|
| Caremark (Dartford, Gravesham & Medway)Run by Daya Care Group LtdRochestercaremark.co.uk | GoodRated 27 Mar 2019CQC report | We offer a wide range of care services in Dartford and Gravesham. These include dementia care, 24-hour live-in care, overnight care, palliative care, and respite care.
|
| Bumade Healthcare Services LtdChathambumadehealthcare.com | Requires improvementRated 3 May 2023CQC report | We provide Support at Home services, live in care support, companion care, housekeeping and personal assistant support, 24 hours a day over 7 days a week.
|
| Rosemont Care MedwayStroodrosemontcare.co.uk | Requires improvementRated 22 Dec 2021CQC report | Rosemont Care provides 24-hour live-in care
|
| London Care (Atlas Place)Run by London Care LimitedChathamlondoncare.co.uk | Requires improvementRated 2 Dec 2021CQC report | trusted live-in and Extra Care services
|
| Head OfficeRun by Begood Care LimitedChathambegoodcare.com | Not yet ratedCQC report | We provide LIVE IN CARE Support through Nurses, Health Care Assistants and Support Workers who can visit daily, every night or live in with clients
|
| Kisumen Care Services LtdChathamkisumencareservices.co.uk | Not yet ratedCQC report | Our live-in care service allows individuals across Hampshire to stay safely in their own homes with full-time support from a trained caregiver.
|
Ratings and registrations from the CQC register (August 2026). Live-in care, prices and whether an agency employs its carers are as each agency's website described them when we read it. Check the current figure with the agency. If something here is wrong for your agency, email [email protected].
How to choose
How to choose a live-in care provider in Medway
Decide first which model you want. A managed agency is registered with the CQC, employs or contracts the carer, plans and supervises the care, and sends a replacement when the carer is off; you pay for that management in the weekly price. An introductory service such as PrimeCarers introduces you to a self-employed carer you choose and direct yourself, which usually costs less; you agree breaks and cover with the carer, and can find a second carer for the weeks off through the same search. Live-in care providers compared sets out the difference in full.
Questions
Questions about live-in care providers in Medway
11 agencies registered with the CQC to look after older people in Medway say on their website that they offer live-in care, where a carer moves into the home. 1 is rated Outstanding by the CQC and 5 Good. The Outstanding ones are Azure Care. PrimeCarers, an introductory service rather than an agency, has 51 self-employed live-in carers based within about an hour of Medway, at a typical £1,110 a week with our fee included. Every agency is listed on this page with its rating, its own words about live-in care and its website.
Few agencies in Medway publish a live-in price: none of the 11 agencies on this page do, so ask each for a written weekly quote. Through PrimeCarers a typical week in Medway is £1,110, with our 12.5% standard fee included and the carer setting their own rate.
Azure Care in Chatham (rated 2 Dec 2025). Check the date: a rating stands until the CQC inspects again, which can be years later.
6 of the 9 rated agencies here were last rated more than three years ago, the oldest in 2019, and 2 have no rating yet, usually because they registered recently. A rating stands until the CQC inspects again. The report linked from each row says what inspectors found and when; read the most recent one before you choose.
A managed agency employs or contracts the carer, is registered with the CQC, plans and supervises the care, and finds a replacement when a carer is ill or on a break. An introductory service introduces you to a self-employed carer: you choose them, agree the care with them and direct it day to day, and the carer is responsible for the care they give. PrimeCarers is an introductory service and is not CQC registered. 2 of the agencies on this page say on their website that they employ their carers. Live-in care providers compared goes through what each model means for the price.
Not always. The town shown is where the agency's office is registered with the CQC, not the edge of the area it covers. Most are based in Chatham (6) and Rochester (4). Live-in carers move in, so many agencies will place a carer some distance from their office; ask each one whether they cover your relative's address.