The short answer
Who provides live-in care in Norfolk
16
CQC-registered agencies in Norfolk say they offer live-in care
11
of them rated Outstanding (0) or Good (11)
31
self-employed live-in carers on PrimeCarers within about two hours of Norfolk
Agencies: the CQC register of active locations (August 2026 file), and each agency's own website for live-in care and prices. PrimeCarers: carers' profiles, October 2026.
4 are rated Requires improvement or Inadequate, and 1 has not been rated yet. Most are based in Norwich (9) and King'S Lynn (4). An agency appears here only if its website describes live-in care in so many words; agencies that mention only “24-hour care” or sleep-in nights are left out.
PrimeCarers
PrimeCarers in Norfolk: the introductory option
Introductory service. Not a care agency and not CQC registered.
PrimeCarers, an introductory service rather than an agency, has 31 self-employed live-in carers based within about two hours of Norfolk, at a typical £1,050 a week with our fee included.
- You choose the carer from their profile, rate and reviews, agree the care with them and direct it day to day. We do not employ, supply or supervise carers.
- Each carer sets their own rate. The price you see includes our 12.5% standard fee, with nothing added on top.
- Before a carer appears we check their identity and right to work, and that they hold an enhanced DBS (or PVG or Access NI) issued within the last 2 years, and they complete an online interview. We do not verify qualifications, training or references, so ask about these yourself.
We are listed first because this is our page. The agencies below are in CQC rating order and nothing about them is written by us.
The agencies
The 16 agencies in Norfolk, by CQC rating
Best-rated first, and the most recent rating first within each grade. The quote is the agency's own description of its live-in care, and the price is the weekly figure it publishes, linked to the page it is on.
| Agency | CQC rating | Live-in care, in its own words |
|---|---|---|
| Roster Home Care Ltd - Norwich OfficeRun by Roster Home Care LtdNorwichrosterhomecare.co.uk | GoodRated 22 May 2026CQC report | including 24-hour Live-in Care
|
| Your Priority Healthcare LimitedNorwichyourprioritycarers.com | GoodRated 6 May 2026CQC report | Live-in Care Experience 24/7 live-in care with a dedicated carer by your side at all times
|
| Gentle Folk Community CareNorwichgentlefolkcare.co.uk | GoodRated 15 Oct 2025CQC report | Live-in care provides you or your loved one with a professional carer who lives in your home, offering personalised support around the clock.
|
| Estuary House Ness M Care Services NorfolkRun by Ness M Care Services LtdKing'S Lynnnessmcareservices.co.uk | GoodRated 15 Dec 2022CQC report | Live-in Care is available nationwide
|
| Ever Care LtdKing'S Lynnevercareltd.co.uk | GoodRated 29 Sept 2022CQC report | Live-in care for continuous support
|
| NR Care Head OfficeRun by NR Care LtdNorwichnrcare.co.uk | GoodRated 12 May 2021CQC report | Live-in Care ... Our live in carers allow people to do just that. We provide round the clock skilled care
|
| Rest Assured Homecare (UK) LtdKing'S Lynnrahltd.co.uk | GoodRated 6 May 2021CQC report | Regular home visits, from 30 minutes through to several hours a day, and Live-in care can be arranged
|
| Helping Hands NorwichRun by Midshires Care LimitedNorwichhelpinghands.co.uk | GoodRated 8 Apr 2020CQC report | Live In Care A carer lives alongside you in your home, providing around-the-clock support
|
| Leaf Care Services - East and North NorfolkRun by Leaf Care Services LtdGreat Yarmouthleafcareservices.co.uk | GoodRated 2 Apr 2020CQC report | Live-in Care
|
| Helping Hands North NorfolkRun by Midshires Care LimitedFakenhamhelpinghands.co.uk | GoodRated 12 Mar 2020CQC report | Live In Care A carer lives alongside you in your home, providing around-the-clock support, whenever you need it.
|
| Clark James HomeCare - NorwichRun by Clark James Norwich LimitedNorwichclarkjameshomecare.co.uk | GoodRated 17 Jul 2019CQC report | live in care services provided UK wide
|
| Ontime Response Healthcare Ltd NorfolkRun by Ontime Response Healthcare LimitedKing'S Lynnontimeresponse.co.uk | Requires improvementRated 17 Apr 2026CQC report | Our Live-In Care Round-the-Clock Support, Bringing Comfort and Care into Your Home
|
| Caremark NorwichRun by Medicare Home Support LimitedNorwichcaremark.co.uk | Requires improvementRated 17 Nov 2023CQC report | Caremark Norwich & Broadland offers personal care, companionship, live-in care, and help with daily tasks
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| Fortress Care ServicesRun by Fortress Supported Living Services LtdKings Lynnfortresscare.com | Requires improvementRated 11 May 2022CQC report | 24 hours a day live-in care services
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| Purely CareRun by Focus Caring Services LimitedNorwichpurelycare.co.uk | Requires improvementRated 6 Oct 2021CQC report | Purely Care’s live in carers are all directly employed by the company
|
| Zera Healthcare LtdNorwichzerahealthcare.co.uk | Not yet ratedCQC report | Zera Health Care specialise in home care services, providing both Domiciliary Care and 24/7 Live-in care services in Norwich.
|
Ratings and registrations from the CQC register (August 2026). Live-in care, prices and whether an agency employs its carers are as each agency's website described them when we read it; 2 branches publish a price. Check the current figure with the agency. If something here is wrong for your agency, email [email protected].
How to choose
How to choose a live-in care provider in Norfolk
Decide first which model you want. A managed agency is registered with the CQC, employs or contracts the carer, plans and supervises the care, and sends a replacement when the carer is off; you pay for that management in the weekly price. An introductory service such as PrimeCarers introduces you to a self-employed carer you choose and direct yourself, which usually costs less; you agree breaks and cover with the carer, and can find a second carer for the weeks off through the same search. Live-in care providers compared sets out the difference in full.
Questions
Questions about live-in care providers in Norfolk
16 agencies registered with the CQC to look after older people in Norfolk say on their website that they offer live-in care, where a carer moves into the home. 0 are rated Outstanding by the CQC and 11 Good. PrimeCarers, an introductory service rather than an agency, has 31 self-employed live-in carers based within about two hours of Norfolk, at a typical £1,050 a week with our fee included. Every agency is listed on this page with its rating, its own words about live-in care and its website.
Few agencies in Norfolk publish a live-in price: only 1 of the 16 agencies on this page does, so ask each for a written weekly quote. Through PrimeCarers a typical week in Norfolk is £1,050, with our 12.5% standard fee included and the carer setting their own rate.
None of the 16 agencies in Norfolk that say they offer live-in care is rated Outstanding at the moment. 11 are rated Good. Each rating on this page links to the CQC report behind it.
10 of the 15 rated agencies here were last rated more than three years ago, the oldest in 2019, and 1 has no rating yet, usually because they registered recently. A rating stands until the CQC inspects again. The report linked from each row says what inspectors found and when; read the most recent one before you choose.
A managed agency employs or contracts the carer, is registered with the CQC, plans and supervises the care, and finds a replacement when a carer is ill or on a break. An introductory service introduces you to a self-employed carer: you choose them, agree the care with them and direct it day to day, and the carer is responsible for the care they give. PrimeCarers is an introductory service and is not CQC registered. 7 of the agencies on this page say on their website that they employ their carers. Live-in care providers compared goes through what each model means for the price.
Not always. The town shown is where the agency's office is registered with the CQC, not the edge of the area it covers. Most are based in Norwich (9) and King'S Lynn (4). Live-in carers move in, so many agencies will place a carer some distance from their office; ask each one whether they cover your relative's address.