The short answer
- The ward teaches you before your relative comes homeThe NHS says you, or the person looking after them, will be shown how to clean and care for the tracheostomy before they leave hospital, with help and support afterwards.
- The emergency plan matters more than anything else on this pageIt is written for your relative by their team and covers a blocked tube and a tube that comes out. Everyone who cares for them needs to know it.
- If your relative cannot look after their own airway, someone trained is always thereNational guidance says a person who has not learned to care for their own tracheostomy should have appropriately trained family, carers or nurses present at all times.
- A carer does suction only once the team has trained and signed them offCompany, meals and personal care are an ordinary carer's work. Suction and tracheostomy care are healthcare tasks, handed over for one person by the specialist team.
Clinical statements on this page come from the NHS website, NHS trust tracheostomy leaflets and the National Tracheostomy Safety Project, and each one is linked where it is made. This page describes England.
What a tracheostomy is
What a tracheostomy is, and why someone comes home with one
A tracheostomy is an opening made in the front of the neck, with a tube passed through it into the windpipe so the person breathes through the tube rather than through their nose and mouth. Some people need one for a few days. Others need it for much longer, and those are the people who come home with one.
Words you will hear on the ward
- Tracheostomy
- The opening in the front of the neck and the tube that sits in it. Staff may shorten it to "trachy" or "trache".
- Stoma
- The hole itself, in the skin and the windpipe, that the tube passes through.
- Inner tube, or inner cannula
- A tube that sits inside the main tube and can be taken out for cleaning, so the main tube stays in place.
- Cuff
- A small balloon around some tubes. When it is filled with air, air cannot pass up to the voice box, so the person cannot speak.
- Suction
- Clearing mucus from the tube with a thin catheter attached to a suction machine, when the person cannot cough it up themselves.
- Laryngectomy
- A different operation, in which the voice box is removed and the windpipe ends at the neck. Its emergency plan is different.
The NHS page on tracheostomy gives three reasons for having one: to help someone breathe if their throat is blocked, to remove fluid and mucus from the lungs, and to deliver oxygen from a ventilator. The National Tracheostomy Safety Project's principles of care for adults living with a tracheostomy in the community adds long periods on a ventilator, injury, burns and head and neck cancers, and notes that more people now live at home with one because more people survive a traumatic brain injury and because ventilators have become portable.
Some people keep a tracheostomy long term because the muscles they use to breathe or swallow have weakened. The MND Association's information on ventilation describes tracheostomy ventilation in motor neurone disease, and ventilator support at home covers the home ventilation team and what a carer can do around the machine. Care at home with MND covers how a package grows as the condition changes. Where a brain injury is the reason, acquired brain injury care at home covers the other changes the family will be living with. Some people with a tracheostomy also have a feeding tube, and PEG feeding at home covers that side.
Before discharge
What the hospital teaches you, and what to have in hand before discharge day
Coming home with a tracheostomy is planned by the ward, and the planning takes time. The NHS says you, or whoever is looking after your relative, will be shown how to clean and care for the tracheostomy before they leave hospital, and given help and support afterwards.
The national principles of care set out what a discharge home should include: the essential information about the tube, funding for the care and the supplies, the equipment, training, and an emergency plan. They say the ward team must complete the training with the patient and family, and record that each person is competent, before discharge. Trust leaflets list what is taught. The York and Scarborough leaflet, Caring for your tracheostomy at home, names cleaning and changing the inner tube, stoma care and dressings, changing the neck ties, humidification, nebulisers, and what to do in an emergency. The Worcestershire information and assessment pack shows how the teaching is recorded, session by session, with the trainer's name against each skill.
Ask for each of these before your relative comes home
0 of 8 ticked
The paperwork
The training
The people and the dates
If the discharge date is close and some of this is missing, say so to the ward. What to arrange before discharge day covers the rest of the list, and who can train a carer to do suction explains the sign-off in detail.
The equipment
The equipment that comes home, and who replaces it
A tracheostomy at home comes with equipment and a steady flow of supplies. You will be taught to use all of it. What helps here is knowing what each thing is for, where it should live in the house, and who to ring when it runs out or breaks.
| What it is for | Who supplies or fixes it | |
|---|---|---|
| The emergency box | Items such as a spare tube the same size, a spare one size smaller, gel, ties, a suction catheter and a small face mask, ready for a tube that blocks or comes out. | Given at discharge. It goes wherever your relative goes, including to hospital. |
| A suction machine | Clearing mucus from the tube when your relative cannot cough it clear. Provided where there is a clinical need, such as a weak cough. | Arranged by the hospital. Faults go to whoever supplied it. Two machines may be considered for someone who relies heavily on suction. |
| Humidification | The nose normally warms and moistens air. A tracheostomy bypasses it, so a small filter on the tube or a nebuliser does that job, and keeps mucus from getting thick. | Filters and nebuliser supplies come through the district nurses, the GP or a supplier the hospital refers you to. |
| Daily supplies | Spare inner tubes, dressings for the stoma, ties, gloves, suction catheters, cleaning sponges. | A starting supply at discharge, then a regular order. The national principles suggest two weeks of disposables at discharge. |
The emergency box
- What it is for
- Items such as a spare tube the same size, a spare one size smaller, gel, ties, a suction catheter and a small face mask, ready for a tube that blocks or comes out.
- Who supplies or fixes it
- Given at discharge. It goes wherever your relative goes, including to hospital.
A suction machine
- What it is for
- Clearing mucus from the tube when your relative cannot cough it clear. Provided where there is a clinical need, such as a weak cough.
- Who supplies or fixes it
- Arranged by the hospital. Faults go to whoever supplied it. Two machines may be considered for someone who relies heavily on suction.
Humidification
- What it is for
- The nose normally warms and moistens air. A tracheostomy bypasses it, so a small filter on the tube or a nebuliser does that job, and keeps mucus from getting thick.
- Who supplies or fixes it
- Filters and nebuliser supplies come through the district nurses, the GP or a supplier the hospital refers you to.
Daily supplies
- What it is for
- Spare inner tubes, dressings for the stoma, ties, gloves, suction catheters, cleaning sponges.
- Who supplies or fixes it
- A starting supply at discharge, then a regular order. The national principles suggest two weeks of disposables at discharge.
Sources: the National Tracheostomy Safety Project principles of care for adults living with a tracheostomy in the community, and the Sandwell and West Birmingham and York and Scarborough NHS trust leaflets. Your hospital will tell you exactly what your relative is given and who resupplies it where you live.
The Sandwell and West Birmingham tracheostomy leaflet says the emergency equipment given at discharge should be with the person at all times. The York and Scarborough leaflet suggests keeping everything in one easy-to-reach place that everyone doing the care knows, checking supply levels often and keeping anything electrical charged.
The emergency plan
The emergency plan, and why someone trained has to be in the house
The equipment and the daily care can be learned over weeks. The emergency plan has to be known on the first day, by everyone who is ever alone with your relative. Below it is an example of what a family might pin up by the bed.
The national principles say every person living at home with a long-term tracheostomy must have an emergency box and plans written for them, covering a tube that blocks and a tube that comes partly or fully out. They say the plans should be part of the care plan and easy to reach, and that every carer involved must be familiar with them, because they differ from one person to the next. Training in the emergency plan is to be given to everyone who might need it, including the person with the tracheostomy, carers and family members.
Example only. Every name, number and date on this card is made up.
Airway emergency plan for Margaret
Pinned by her chair, with a copy by her bed. Updated 21 September.
What her bedhead sign says
This patient has a TRACHEOSTOMY
There is a potentially patent upper airway
Copied word for word from the green sign above her bed on the ward. We asked the tracheostomy nurse what the second line means for Margaret, and her answer is written on the back of this card.
If she is struggling to breathe
Ring 999 and say: "My mother has a tracheostomy, not a laryngectomy."
The trained person stays with her and follows the emergency sheet we were taught on the ward. It is in the plastic wallet under this card.
Where the emergency box is
Blue box on the shelf to the left of her bed. It goes with her whenever she leaves the house.
- Spare tube, same make and size as hers
- Spare tube, one size smaller
- Lubricating gel
- Tracheostomy ties
- Suction catheter
- Small face mask
Checked every morning by whoever is on shift, and ticked on the sheet inside the lid.
Who is trained to act
- Anna, daughter. Taught and signed off on the ward, 14 September
- Grace, live-in carer. Suction and inner tube care delegated by the community team, 20 September
- Tom, son. Not trained yet. He sits with her but does not do suction
One of the people signed off above is in the house at all times.
Who to ring, in this order
- 1She cannot breathe properly999
- 2Worried about the tube, the stoma or her secretions, but breathingTracheostomy nurse, weekdays: 01632 960 101
- 3The same, in the evening or at the weekendCommunity nursing out of hours: 01632 960 102
- 4Other urgent worriesNHS 111, or the GP surgery: 01632 960 103
- 5The suction machine will not workEquipment supplier: 01632 960 104
- 6FamilyAnna 07700 900 201, then Tom 07700 900 202
If she goes into hospital, the emergency box and her tracheostomy passport go with her.
On the ward you will have seen a sign above your relative's bed. The National Tracheostomy Safety Project publishes the bedhead signs and emergency algorithms hospitals use: a green one for a tracheostomy and a red one for a laryngectomy. The sign records the kind of airway your relative has and whether air may still reach the lungs through the mouth and nose, and the project designed the signs to guide whoever responds in an emergency. Copy the wording onto your plan at home, and ask the team to explain what it means for your relative.
The 999 route comes from the NHS: call 999 if someone who has had a tracheostomy is having difficulty breathing. For problems that are worrying but not an emergency, such as trouble swallowing, coughing after eating or drinking, noisy breathing, or pain around the tracheostomy, the NHS advice is to call NHS 111 or get an urgent GP appointment. If your relative is admitted to hospital, the national principles say the emergency box and the tracheostomy passport go too.
If the rota has to cover every hour, how many carers a 24-hour team takes sets out the shapes it can take and what each costs, and waking night or sleeping night explains the difference between a carer asleep in the house and one awake.
Speaking and calling for help
How your relative will talk to you, and how they will tell you something is wrong
Not being able to speak can be frightening and frustrating, as the Southampton hospitals' tracheostomy leaflet acknowledges. Whether your relative can speak depends on their tube and their condition, and the speech and language therapist is the person to guide it.
Their own voice
Only if the team advises it
Writing, pointing and letter boards
Useful from the first day
Communication aids
Arranged by the specialist team
A way to call for help
Agree it with the team
The national principles say any change in how well your relative can communicate should be reported to the healthcare team, such as the speech and language therapist. A carer who is with your relative every day may be the first to hear a voice getting weaker.
What a carer can do
What a paid carer can do, what needs the team's sign-off, and who pays
A carer can do a great deal for somebody with a tracheostomy that has nothing to do with the tube: company, meals, washing and dressing, and noticing when something changes. Suction and tracheostomy care are different. They are healthcare tasks, and a carer takes them on only once the specialist team has trained them and signed them off for your relative.
| Can a paid carer do it? | What has to be in place first | |
|---|---|---|
| Company, meals, housework, getting out | Yes, as ordinary care. | The carer knows the emergency plan and where the box is, even if they never touch the tube. |
| Washing, dressing and personal care | Yes, with care around the neck and the tube. | Ask the team what to watch for. The York leaflet advises loose clothing at the neck and a guard to keep water out in the shower. |
| Suction, inner tube care, stoma care, changing ties | Only once delegated by the specialist team for this person. | Trained on your relative's own equipment, assessed as competent, and recorded in the care plan. |
| Acting in an emergency | Only a carer trained in this person's emergency plan. | Taught the plan by the team. A carer who is not trained rings 999 and stays with your relative. |
| Changing the whole tube | Decided by the team. The NHS says it is usually done in hospital. | The national principles say it is done by someone trained and judged competent, with two people for a higher-risk change. |
Company, meals, housework, getting out
- Can a paid carer do it?
- Yes, as ordinary care.
- What has to be in place first
- The carer knows the emergency plan and where the box is, even if they never touch the tube.
Washing, dressing and personal care
- Can a paid carer do it?
- Yes, with care around the neck and the tube.
- What has to be in place first
- Ask the team what to watch for. The York leaflet advises loose clothing at the neck and a guard to keep water out in the shower.
Suction, inner tube care, stoma care, changing ties
- Can a paid carer do it?
- Only once delegated by the specialist team for this person.
- What has to be in place first
- Trained on your relative's own equipment, assessed as competent, and recorded in the care plan.
Acting in an emergency
- Can a paid carer do it?
- Only a carer trained in this person's emergency plan.
- What has to be in place first
- Taught the plan by the team. A carer who is not trained rings 999 and stays with your relative.
Changing the whole tube
- Can a paid carer do it?
- Decided by the team. The NHS says it is usually done in hospital.
- What has to be in place first
- The national principles say it is done by someone trained and judged competent, with two people for a higher-risk change.
Sources: the National Tracheostomy Safety Project principles of care for adults in the community, the NHS tracheostomy page, and the national guiding principles on delegated healthcare activities. The specialist team decides what is delegated, to whom, for your relative.
How a task like suction is handed to a carer, and who stays answerable afterwards, is set out in delegated healthcare tasks. For a tracheostomy, the point to hold on to is that the sign-off is for one named carer and one person. A second carer, a carer covering a holiday, or a substitute a carer sends in their place needs their own training before they are alone with your relative. The client contract allows a carer to send a substitute and allows you to object on reasonable grounds, which include whether the substitute can meet the agreed care needs. Whether part of the day needs a registered nurse rather than a trained carer is covered in nurse-led or carer-led complex care.
When you are ready to look, you can search for live-in carers near you and compare their rates, and ask each one about their experience with airways. What a carer writes on their profile is their own account. PrimeCarers checks a carer's identity and right to work, an enhanced DBS issued within the last 18 months, and holds an online interview. We do not check qualifications, training or clinical skills, and we do not introduce nurses, so any experience a carer describes is for you to ask about and for your relative's specialist team to assess. Every visit booked through PrimeCarers is insured, by the carer's own policy or by cover PrimeCarers arranges where they do not hold one. Ask the insurer, in writing, whether that cover extends to a delegated airway task.
Questions
Questions families ask about tracheostomy care at home
Yes, once the specialist team has decided it is safe for your relative, trained that carer on your relative's own equipment, assessed them as competent and written it into the care plan. Until then it is not the carer's task, however experienced they are. The sign-off is for one carer and one person, so a new carer needs their own. Delegated healthcare tasks explains how it works.
It depends on whether they can look after their own tracheostomy. The national principles of care say people living at home with one should either have learned to care for it themselves or have appropriately trained family, carers or nurses always present. The team caring for your relative will tell you which applies to them.
The team decides, based on your relative's airway and condition. The NHS says a tube may need changing after 28 days, and that the change is usually done in hospital. Some trusts do it in outpatients every four weeks. The national principles say the date and plan for the first change should be confirmed before discharge.
That depends on the tube and on their condition. The NHS says a person cannot speak while the cuff on the tube is inflated, and that as they recover the cuff can be let down so they can start to speak. A speaking valve is sometimes fitted to strengthen the voice, but only on the advice of the team, because it is only safe with the cuff fully down.
Follow the emergency plan the team taught you, which is written for your relative. If they are having difficulty breathing, the NHS says to call 999. Tell the call handler that your relative has a tracheostomy, and send the emergency box and the tracheostomy passport with them to hospital.
It may. NHS Continuing Healthcare is free care arranged and funded by the NHS for adults with long-term complex health needs, and it can be provided at home. Eligibility depends on an assessment of needs rather than on a diagnosis. The hospital discharge team usually applies for funding, so ask them before discharge. NHS Continuing Healthcare explains the process.
No. PrimeCarers introduces families to self-employed carers. We do not introduce nurses, and we do not check qualifications, training or clinical skills, so we cannot say a carer is trained in tracheostomy care. You can search carers near you and ask about their experience, and your relative's specialist team decides whether to train and sign off the carer you choose. Can you get live-in nurses? covers where a nurse comes from.

