Dementia careDecisions and money

Dementia and driving: telling the DVLA, and talking about stopping

A dementia diagnosis does not always mean giving up the car straight away, but it does mean the DVLA and the car insurer must be told. The DVLA then decides whether the licence can continue. This page sets out who has to tell whom, what happens next, the signs that driving has become unsafe, and how to talk about stopping in a way that leaves your relative's dignity intact.

By James Bowdler, founder of PrimeCarers  ·  Updated September 2026  ·  15 min read · Start with the law

Part of our guide to dementia care.

This page is part of PrimeCarers' guide to dementia care. It is for the family of somebody who has been diagnosed with dementia and still drives. If there is no diagnosis and you are worried about an older parent's driving in general, elderly parents and driving covers licence renewal at 70, eyesight and how to raise the subject.

Who must tell whom

The driver must tell the DVLA and the car insurer

The legal duty sits with the person who holds the licence, and nobody else. That matters for how you go about it: your part as a family is to help them do it, not to do it for them behind their back.

Tell the DVLA

GOV.UK says plainly that you must tell the DVLA if you have dementia. It can be done online, or on form CG1 sent by post. The address is on the form.

The licence holder's legal duty

The penalty for not telling

A fine of up to £1,000 for not telling the DVLA about a medical condition that affects driving, and possible prosecution if the person is involved in an accident as a result.

Set by GOV.UK

Tell the car insurer

Dementia UK and the Alzheimer's Society both say the insurer must be told straight away. If it is not told, the policy may not be valid, and driving without insurance is illegal.

At the same time

Bus and lorry licences

The DVLA's medical standards say a person with dementia must not drive a bus or lorry, and that entitlement will be refused or revoked. The car licence is considered separately.

A different rule

The simplest way through is to sit down together, soon after the diagnosis, and fill in the online form or form CG1 with your relative. CG1 asks about memory problems and any help needed day to day, for the GP's and consultant's details, and for permission for doctors to share medical information with the DVLA. It also offers the choice to surrender the licence there and then. Doing it together means it is their report, in their name, and they have not been reported by somebody else. Ring the insurer on the same day. Keep a note of the date of both, because you may be asked later.

If the diagnosis is recent, the memory clinic or GP should already have mentioned driving. GMC guidance tells doctors that when a patient has a condition that could affect driving, they should explain it, tell the patient they have a legal duty to inform the DVLA, and write that advice in the medical record. If nobody raised it, ask at the next appointment. Getting a dementia diagnosis covers the rest of what that appointment should include.

What the DVLA does

What happens after the DVLA is told

Telling the DVLA starts a medical enquiry. It can end with the licence continuing, the licence continuing for a shorter period, or the licence being refused. Your relative can also choose to stop before any of that is decided.

  1. Step 1

    The diagnosis

    The doctor should explain that dementia can affect driving and that the licence holder has a legal duty to tell the DVLA. GMC guidance asks doctors to record that advice in the medical notes.

  2. Step 2

    The DVLA and the insurer are told

    The licence holder reports the condition online or on form CG1, and tells the car insurer at the same time. Family can sit with them and help fill it in.

  3. Step 3

    The DVLA looks into it

    It may contact the GP or consultant, arrange a medical examination, or ask for a driving assessment, an eyesight test or a driving test. The decision comes by letter.

The licence continues

Where enough driving skill remains and the dementia is progressing slowly, a licence can be issued. The DVLA can make it a shorter licence, for 1, 2, 3 or 5 years, and in early dementia its medical standards allow a licence subject to annual review.

The DVLA writes 90 days before a short licence runs out. Keep watching the driving in between.

The licence is refused or taken away

The DVLA sends a letter saying the person must stop driving, with the medical reason and whether they can reapply. The standards say poor short-term memory, disorientation and a lack of insight and judgement almost certainly mean a person is not fit to drive.

They can send more medical evidence, reapply if the letter allows it, or appeal to the magistrates’ court within 6 months in England and Wales.

They choose to stop first

At any point the person can give up the licence themselves by sending it to the DVLA with a declaration of voluntary surrender. Dementia UK says stopping voluntarily lets the person feel more in control of a hard situation.

GOV.UK says surrendering voluntarily makes it easier to reapply later, should that ever be possible.

Bus and lorry licences are different: the DVLA’s standards say a person with dementia must not drive those vehicles, and that licence will be refused or revoked. Sources: GOV.UK, Medical conditions, disabilities and driving; DVLA, Assessing fitness to drive; GMC, Patients’ fitness to drive. Checked September 2026.

The DVLA's own guidance for doctors admits that it is difficult to assess driving ability in people with dementia, because the condition shows itself differently in different people and moves at different speeds. That is why the decision usually rests on medical reports, and why it may ask for a formal driving assessment. In early dementia, where enough skill remains and the condition is progressing slowly, a licence can be issued subject to annual review.

A driving assessment is not a driving test in the usual sense. Dementia UK describes it as being carried out by an occupational therapist and an advanced driving instructor, with questions about driving and health, checks of reaction times and eyesight, and a drive on a set route in a dual-control car. The centres that carry out these assessments belong to Driving Mobility, which has a finder for the one nearest to you. The DVLA may refer your relative to one, or a family can arrange an assessment themselves for an independent view. Go with them, and make sure there is another way home in case they are told not to drive.

Whatever the letter says, it is a decision about today. Dementia is progressive, and the Alzheimer's Society says that everyone with dementia will eventually be unable to drive safely, with most drivers with Alzheimer's disease needing to stop in the middle stage. A licence granted this year does not settle the question for next year, so keep going out in the car with your relative from time to time and keep an eye on the signs in the section below.

If they will not tell

If your relative will not tell the DVLA, take these steps in order

Some people refuse, and some cannot take in that they have to. Dementia can affect a person's insight into their own driving, so a refusal is not always stubbornness. There is a proper route, and reporting them to the DVLA yourself is the last step on it, not the first.

  1. 1

    Talk to them, and offer to do it together

    First
    Explain that telling the DVLA is the law and that it does not automatically mean losing the licence. Offer to fill in the form with them. Point out that without it, the insurance may not be valid, which puts their savings at risk if there is an accident.
  2. 2

    Ask the GP to raise it

    Next
    Book an appointment and tell the surgery beforehand what worries you. GMC guidance asks doctors to explain the legal duty, and to make every reasonable effort to persuade a patient who should not be driving to stop. A doctor's advice can carry a weight that a son or daughter's does not.
  3. 3

    The GP can tell the DVLA

    If it comes to that
    Under GMC guidance, if a patient cannot understand the advice, for example because of dementia, the doctor should inform the DVLA as soon as practicable. If a patient keeps driving against advice and others are at risk, the doctor should tell the DVLA medical adviser, and let the patient know in writing afterwards.
  4. 4

    Family can write to the DVLA

    The last step
    Dementia UK says that where a person cannot see how their symptoms affect their driving, the family or the doctor should write to the DVLA in confidence. The Alzheimer's Society says close family can tell the DVLA if needed. Keep this for when the steps above have not worked.

The order matters for your relationship as much as for the outcome. A person who finds out that their daughter reported them can hold on to that for a long time, and dementia can make it harder to put right. A person told by their doctor that driving has to be reviewed has heard it from somebody whose job it is to say it. Dementia UK notes that a GP disclosing to the DVLA without the person's agreement is best avoided where possible, because of the distress and resentment it can cause, but that it can be done.

If you are at the point of worrying about a crash this week, do not wait for the next appointment. Ring the surgery, say that your relative has dementia and is still driving against advice, and ask for the GP to call you back. When someone with dementia refuses care covers the wider question of refusal, including mental capacity, and a Dementia UK Admiral Nurse can talk the situation through with you: Admiral Nurses and free dementia support explains how to reach one.

Signs it is unsafe

Signs that driving is no longer safe

The signs below are the ones the Alzheimer's Society and Dementia UK list. The best way to see them is to be a passenger now and then, on an ordinary trip, without making it feel like a test.

Has any of this happened on recent drives?

0 of 7 ticked

On the road

After the drive

One of these on its own, once, is a reason to watch more closely and mention it to the GP. Several, or one that keeps happening, is a reason to ask the GP to review driving now rather than waiting for the DVLA's next review date. The Alzheimer's Society also notes that some types of dementia bring earlier risks: visual hallucinations are common in dementia with Lewy bodies, and impulsive behaviour is common in frontotemporal dementia. Both can make driving unsafe before memory is badly affected.

While your relative is still allowed to drive, Dementia UK suggests some ways to keep it safer for longer: driving in daylight and at quieter times, keeping to familiar routes and short distances, turning off the radio and keeping conversation to a minimum, and having a passenger to help with directions.

Talking about stopping

How to talk about stopping without humiliating them

For many people the car is how they see friends, shop, get to church or the club, and prove to themselves that they are managing. Taking it away can feel like losing a part of who they are. The conversation goes better when it respects that.

What tends to help

  • Let the GP, the consultant or the driving assessor be the one who says it, so the verdict is a medical one and not yours
  • Arrange the alternatives first: the bus pass applied for, the lifts agreed, a carer who drives found, so there is an answer to how they will get to the shops
  • Talk about what they will keep, and the money saved on insurance, tax, fuel and repairs, which Dementia UK suggests raising
  • Acknowledge the loss out loud, and listen to how they feel about it before moving on to practicalities
  • Offer voluntary surrender as their own choice, which Dementia UK says helps a person feel more in control

What tends to make it harder

  • Raising it in front of other people, or at the wheel after a near miss when everyone is frightened
  • Hiding the keys or disabling the car as the opening move, before anybody has talked to them
  • Arguing about individual incidents, which dementia may mean they do not remember
  • Leaving them with no way to get out, so that stopping driving also means stopping seeing people
  • Expecting one conversation to settle it, when it may take several and need repeating after it is agreed

Some people are relieved. Driving may have become stressful, and the Alzheimer's Society says some people with dementia choose to stop for that reason. Others feel it as a heavy loss. Dementia UK's advice is that listening to and acknowledging those feelings, whatever they are, is one of the most important things a family can do.

When they keep driving after being told to stopSection titled When%20they%20keep%20driving%20after%20being%20told%20to%20stop

Driving after the DVLA has said no is against the law, and it may also mean driving uninsured. Dementia UK is careful to say that a person who does this is not being difficult on purpose: they may not remember that the licence has gone, or may not be able to see how their symptoms affect them. If talking has not worked, Dementia UK lists steps families sometimes have to take: hiding the car keys, parking the car out of sight, disabling the car or locking the steering wheel, or selling or giving away the car. These are for when the conversation has been had and has not held, not a way to avoid having it.

Life without the car

How your relative can get about once the car has gone

Stopping driving should not mean stopping going out. Put the replacements in place before the last drive, so the week still has the same shape: the same shops, the same friends, the same appointments.

A bus pass

In England an older person's bus pass is available from State Pension age. Under the Transport Act 2000, somebody who would be refused a driving licence on medical grounds also counts as disabled for the free bus pass, which matters for anyone under State Pension age.

From the local council

Community transport

GOV.UK says many areas have community transport for people who find public transport difficult, including door-to-door journeys and trips to the shops. Ask the council what runs locally.

Door to door

A regular taxi

The Alzheimer's Society suggests setting up an account with a taxi firm you trust and booking ahead. Some of the money saved on running a car can go towards it.

Booked ahead

Family and friends

Regular lifts on set days work better than offers to ring whenever they need something, which a person with dementia may forget or be reluctant to use.

On a rota

A carer who drives

A carer can take your relative to the places they used to drive themselves, and stay with them while they are there. Some carers bring their own car and some will drive the family car.

Appointments, shops, friends

A carer who drives can keep most of the old routine going: the Tuesday supermarket trip, the hairdresser, the lunch club, the appointment at the memory clinic, with somebody alongside who can help with the parking, the shopping and the way back to the car. When the car goes and your relative still needs to get to appointments, shops and friends, search for carers near you and compare their rates. Find a carer who drives lets you choose between a carer with their own car and one who will drive yours, and can carers take you out covers what an outing involves.

Driving licences and motor insurance are not part of the checks PrimeCarers makes on carers. Every carer has had an identity check, a right to work check, an enhanced DBS check on the Update Service and an online interview, and is insured while they work, but that insurance is separate from their car. Ask to see the licence and confirm the car insurance covers driving your relative before the first journey; carer car insurance explains what to look for. The cost of care for dementia sets out what a fuller week of help costs if the car was one of several things your relative was managing alone.

Questions

Questions families ask about dementia and driving

Not necessarily straight away. The DVLA decides, usually from medical reports and sometimes after a driving assessment. In early dementia, where enough skill remains and progression is slow, a licence can be issued subject to annual review. What is not optional is telling the DVLA and the car insurer about the diagnosis.

Your parent. The legal duty belongs to the licence holder, and GOV.UK says they can be fined up to £1,000 for not telling the DVLA. You can help them fill in the online form or form CG1. If they will not or cannot, the GP can inform the DVLA under GMC guidance, and family can write to the DVLA in confidence as a last step.

GOV.UK says a person can usually keep driving while the DVLA considers their case, but only if they meet the medical standards for driving. If a doctor has told your parent not to drive, they should not drive, whatever stage the DVLA has reached.

They can. GMC guidance says that if a patient cannot understand the advice about driving, for example because of dementia, the doctor should inform the DVLA as soon as practicable. Where a patient keeps driving against advice and others are at risk, the doctor should tell the DVLA, should try to tell the patient first, and should confirm it to them in writing afterwards.

Yes. Dementia UK and the Alzheimer's Society both say the insurer must be told straight away, and that the policy may not be valid otherwise. An invalid policy means driving uninsured, which is illegal.

Yes. For medical reasons, they send the licence to the DVLA with a declaration of voluntary surrender, which can be downloaded from GOV.UK. GOV.UK says giving it up voluntarily makes it easier to reapply later. It also lets your parent make the decision themselves rather than wait for a letter.

Yes, if the carer drives and you agree it with them. Some carers use their own car and some will drive yours. Visits cost £15 to £25 an hour on PrimeCarers with our fee included, and mileage is payable only if agreed with the carer in advance, in writing. Check the carer's licence and car insurance yourself, as they are not part of our checks.

If you need help at home

Start with our guide to dementia care

Support through every stage. What it costs, what a carer does day to day, and how to hire one directly.

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