Direct paymentsGreenwich

Direct payments in Greenwich

If the council has agreed to pay towards care at home, you can take the money as a direct payment and choose who provides the care. Royal Borough of Greenwich says a direct payment can pay a self-employed carer. Below is what the council publishes about its rates and rules, and what an hour of care costs near you.

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424 self-employed carers within about 45 minutes of Greenwich

An hour of care in Greenwich

A self-employed carer near youTypical rate on PrimeCarers, our fee included
£19.00
Local home care agenciesMedian of 83 agencies nearby that publish a price
£25.00

A budget worked out at the agency rate buys more hours from a self-employed carer. What a weekly budget buys each way is set out below.

What the council pays

Direct payment rates in Greenwich

Royal Borough of Greenwich does not publish its direct payment rates anywhere we could find. Your budget is set in your support plan, from the cost of meeting your eligible needs less anything you are assessed to pay yourself. Ask the council which hourly rate it used, because that decides how many hours the budget buys.

Hours for the money

What a weekly budget buys

A direct payment is a sum of money, so the useful comparison is how many hours of care it pays for. Move the slider to your own weekly budget.

£250

Starts at ten hours a week at the agency rate. Move it to match the budget in your support plan.

  • A self-employed carer on PrimeCarers13 hours

    At £19.00 an hour. The typical rate near you, our fee included. The carer invoices for the hours, and that invoice is your record for the council.

  • A local home care agency10 hours

    At £25.00 an hour. The median published by 83 agencies near you. The agency sends whoever is on its rota.

Hours are rounded down to the half hour. Bank holidays are charged at one and a half times a carer's rate and Christmas Day at twice, so leave room in the budget for them. Royal Borough of Greenwich decides what your direct payment can be spent on, and your support plan is the final word.

Choosing your carer

Paying a self-employed carer in Greenwich

Royal Borough of Greenwich allows a direct payment to pay a self-employed carer. The council's direct payments booklet lists self-employed carers, alongside a personal assistant you employ and an agency, as ways of buying personal care with a direct payment.

Personal care from a Personal Assistant you employ or an agency or self-employed carers.

Royal Borough of Greenwich

Councils tend to ask for the same few things before a direct payment pays a self-employed carer:

  • the carer's employment status for tax, which HMRC's Check Employment Status for Tax tool on gov.uk works out in a few minutes
  • proof that the carer is insured
  • a DBS certificate
  • an invoice for the hours worked, which becomes your record of how the money was spent

How direct payments work covers asking for one, what the money can buy and the records councils want back, and self-employed carer or employee? explains the tax question.

The council's arrangements

How direct payments are run in Greenwich

What the council publishes about paying the money, getting help and getting in touch. Each card links to the page we checked it against.

How the money is paid: Prepaid card

A prepaid card account works like online banking, and because the team can see the transactions you do not have to send in statements.

royalgreenwich.gov.uk

How the money is paid: Managed account

With a managed or holding account the council holds the funds, makes payments on your instruction and can run the payroll for staff you employ.

royalgreenwich.gov.uk

How the money is paid: Separate bank account

You can open a bank account that is separate from your personal one, receive the direct payment into it and make all the payments yourself.

royalgreenwich.gov.uk

Help with running it

Royal Borough of Greenwich Direct Payments Team. The council's own team gives advice, helps recruit staff and find local services, runs an in-house payroll and manages accounts and financial monitoring.

Visit Royal Borough of Greenwich Direct Payments Team

royalgreenwich.gov.uk

Where the council points you to find a personal assistant

Greenwich Local Labour and Business (GLLAB)

royalgreenwich.gov.uk

The direct payments team

royalgreenwich.gov.uk

Worth knowing

If the council runs the payroll for someone you employ, you are charged the lower of £300 or 15% of your annual direct payment budget.

royalgreenwich.gov.uk

Worth knowing

Greenwich requires personal assistants to be paid above the London Living Wage for waking hours and tells recipients the rate each year, while sleep-in shifts are paid at National Minimum Wage for eight hour shifts.

royalgreenwich.gov.uk

Worth knowing

The council builds the cost of a DBS check into the budget and either funds or buys employer liability insurance for people who employ a personal assistant.

royalgreenwich.gov.uk

In their words

Families near Greenwich on the carers they chose

Dementia

Her warmth, kindness, and reassuring manner immediately put us at ease, while her clear and thoughtful communication ensured we always felt informed and supported.

Carol A., 2026

Photo of carer Barbara U.About Barbara U.Carer based in unknown · 3 reviews
Companionship

She has shown true empathy towards my mother and has made her life a little easier and brighter every day.

Beryl W., 2024

Photo of carer Mubo N.About Mubo N.Carer based in Welling · 2 reviews
Medication

She Administered My Medications With Advanced Pharmaceutical Knowledge

Solomon A., 2021

Photo of carer Nalini C.About Nalini C.Carer based in Welling · 2 reviews
Companionship

My son who he is caring for automatically welcomed Andres and can be heard laughing & having fun with Andres.

Stephanie W., 2020

Photo of carer Andres Felipe C.About Andres Felipe C.Carer based in London

Step by step

Using a direct payment for a carer you choose

  1. Get the assessment and the support plan. The council assesses the care needed and works out the budget. Say at this stage that you want a direct payment and would like to choose your own carer.
  2. Check what the council allows. Ask the direct payments team whether it will pay a self-employed carer and what it needs to see from them.
  3. Find carers and talk to a few. Search carers near you, compare rates, experience and reviews, and message your shortlist. None of that costs anything.
  4. Agree the hours and rate in writing. Match them to the support plan, and keep within the budget once bank holidays are allowed for.
  5. Keep the records. Invoices and statements are what the council looks at when it reviews how the direct payment is being used.

Questions

Questions about direct payments in Greenwich

Yes. The council's direct payments booklet lists self-employed carers, alongside a personal assistant you employ and an agency, as ways of buying personal care with a direct payment. The checks a council asks for are usually the carer's employment status for tax, their insurance and their DBS certificate. Carers on PrimeCarers are self-employed, hold an enhanced DBS and are insured while they work, and they invoice for the hours worked.

We could not find a rate that Royal Borough of Greenwich publishes. The amount is set in your support plan, worked out from the cost of meeting your eligible needs, less anything the financial assessment says you pay yourself. Ask the council how it calculated the hourly figure, because that decides how many hours the budget buys.

Usually it buys more hours. Carers near you typically charge £19.00 an hour against £25.00 for agency care, so a budget worked out at the agency rate buys more hours from a self-employed carer.

In England a direct payment cannot normally pay the person’s husband, wife or partner, or a close relative who lives in the same household, unless the council considers it necessary. That is the direct payments regulations rather than this council's own rule, so ask the direct payments team how it applies it. Can my mum pay me to care for her? covers the other routes.

Only if you employ somebody. Paying a self-employed carer or an agency does not make anyone an employer. Taking on a personal assistant does, which brings payroll, holiday pay, sick pay, pension enrolment and employer's liability insurance. HMRC's Check Employment Status for Tax tool on gov.uk tells you which applies.

Royal Borough of Greenwich's direct payments team on 020 8921 5706 or at [email protected]. If you do not have a social worker or care assessment yet, start with a needs assessment from adult social care.

Direct payments in nearby council areas

Every council area

If the care needed is mainly about health, the NHS may pay for all of it through Continuing Healthcare, decided by the NHS rather than the council. In Greenwich that is NHS South East London.

Council details were read from Royal Borough of Greenwich's published pages and checked against them on 17 September 2026. Councils change their rates each April, so check the linked page before relying on a figure. The local agency figure is the median of 83 agencies near Greenwich that publish a price. Carer rates are what carers near you advertise, read live.

Find a carer in Greenwich

See self-employed carers near you with their hourly rates, experience and reviews, and talk to the ones you like for free. Check with the council what your direct payment can pay for before you book.

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