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What is a domiciliary care worker?

A domiciliary care worker visits people in their own homes and helps with the parts of the day they can no longer manage safely alone: getting up, washing, dressing, meals, medicines and getting out. This guide explains what the title means on a job advert, what the duties are and where they stop, how agency work and self-employed work differ in pay and travel, and the checks you need before your first visit.

By James Bowdler, founder of PrimeCarers  ·  Updated October 2026  ·  15 min read · See the duties

Part of our guide to carer resources.

What the title means

What the job title means when you see it on an advert

Domiciliary means at a person's home. A domiciliary care worker is a carer who visits people in the homes they already live in, rather than working in a care home or a hospital.

The names you will see for the same or a related job

Domiciliary care worker
Visits people at home for calls booked at set times. A title councils and home care agencies use on adverts and in contracts.
Home carer or homecare worker
The same job in plainer words. The NHS uses homecare, domiciliary care and home help for the same service.
Care assistant or support worker
Used for home care too, but also for care homes, supported living and day services, so read the advert to see where the work is.
Personal assistant
Usually employed directly by the person who needs care, often paid from a direct payment, rather than by an agency.
Live-in carer
Does the same kind of work but moves into the client's home for a placement of a week or more, instead of visiting.

The NHS guide to homecare says this type of care is known as homecare or domiciliary care, and sometimes as home help. So when an advert asks for a domiciliary carer, a home carer or a homecare worker, the work is the same: a series of visits to people in their own homes, each one built around what that person needs help with at that time of day.

A shift is usually a run of calls. You might help one person get up and washed at 8am, make breakfast and prompt medicines for a second, then go on to a third for a lunchtime visit. Some calls are short and some last several hours, and some clients need two carers at once for help with moving. Families reading about the same service from the other side can find it explained on our guide to domiciliary care, which is a useful way to see what a client and their family will expect from you.

If the titles still blur together, what is a home carer? covers the same role from the start, the different types of support worker sets out how the wider titles are used across the sector, and personal assistant work explains the job where the person you support is also your employer. If short spells of cover suit you better than a regular round, see respite carer jobs.

Duties and limits

What a domiciliary care worker does, and what sits outside the job

Every client has a care plan, and the plan decides what each visit is for. In practice the work falls into three groups: the everyday tasks you are booked for, tasks you take on only once they are agreed and you are trained, and tasks that belong to somebody else.

What a domiciliary care worker does, and where the job stops

1 of 3

The everyday work of the job

What a visit is booked for, written into the care plan

  • Help getting up in the morning and going to bed at night
  • Washing, bathing or showering, and help in the bathroom
  • Dressing, and the care of teeth, skin, hair and nails
  • Preparing meals and drinks, and help with eating
  • Reminders to take medicines
  • Shopping, collecting prescriptions and light housework
  • Company, a walk, and getting out to appointments or activities
2 of 3

Only once it is agreed and you are trained for it

Written down first, and never something you feel unqualified to do

  • Giving medicines, rather than reminding, as the care plan sets out
  • Moving someone with a hoist or other equipment
  • A health task a nurse has trained you to do for that one person
  • Handling a client’s cash for shopping, with receipts kept
3 of 3

Work that belongs to somebody else

Say no, and tell the family or the person who arranged the care

  • Nursing tasks such as dressing wounds or giving injections, unless a nurse has delegated one to you
  • Changing a dose, or any decision a doctor or pharmacist makes
  • Signing documents or managing money without legal authority
  • Heavy cleaning, gardening and household repairs
  • Accepting gifts, loans or money from a client
The first band follows the NHS guide to homecare and the definition of personal care in regulation 2 of the Regulated Activities Regulations 2014, checked 6 October 2026. The middle band follows the PrimeCarers contract, under which a carer does not take on work they feel unqualified to do and tells the client so other arrangements can be made.

Personal care is the centre of the job. In law, personal care means physical help with eating or drinking, going to the toilet, washing or bathing, dressing, cleaning teeth, and the care of skin, hair and nails, or prompting and supervising somebody through those tasks when they cannot decide to do them alone. That second part matters with clients living with dementia, where talking someone through getting dressed, step by step, is the care rather than a shortcut around it. Alongside personal care come meals and drinks, light housework, shopping, collecting prescriptions, and company, which can matter as much as the rest of the visit to a client who lives alone.

Medicines need the most care. Reminding somebody to take their tablets is part of the everyday work. Giving them, such as popping tablets from a blister pack or applying a prescribed cream, should happen only when the care plan says so and you have been shown how, and you never change a dose or decide a medicine is not needed. Helping with medication as a carer sets out where the lines sit and what to record.

Some health tasks can be passed to a carer by a nurse, for one named person, once the nurse has trained you and written it into the plan. Delegated healthcare tasks explains how that works and what both sides are responsible for. Equipment is similar: using a hoist safely is a skill you are taught, and moving and handling for private clients covers what to agree before you use one.

The third group is work you should turn down even when asked kindly. If a client wants you to manage their bank account, sign for them, or accept a gift or a loan, say no and tell the family. Handling money for clients and professional boundaries explain how to say it without upsetting anyone. On PrimeCarers the contract between carer and client asks you not to take on work you feel unqualified to do, and to tell the client so other arrangements can be made.

Agency or self-employed

Working for an agency or for yourself: pay, travel and choosing clients

You can be employed to do this work by a home care agency or a council, or do the same work self-employed, for clients who choose you. The duties are the same either way. What changes is who sets your pay, who pays for the driving and who decides which clients you see.

The same work, two ways of being paid for it

Your pay

Employed by a home care agency
A wage set by the employer, at least the National Living Wage of £12.71 an hour if you are 21 or over.
Self-employed on PrimeCarers
A rate you set yourself. Carers on PrimeCarers advertise £18 to £25 an hour with our fee included.

Driving between clients

Employed by a home care agency
Counts as working time for the minimum wage. The drive from home to your first call usually does not.
Self-employed on PrimeCarers
Unpaid unless a client has agreed in advance, in writing, to pay for travel time or mileage.

Who you visit

Employed by a home care agency
The clients on the rota the agency gives you.
Self-employed on PrimeCarers
Families who read your profile and contact you. You decide whether to take the work.

Your hours

Employed by a home care agency
Set by your contract. On a zero-hours contract the employer does not have to offer any.
Self-employed on PrimeCarers
Not guaranteed. You build a week from the clients you agree to work for.

Holiday and sick pay

Employed by a home care agency
Paid holiday and Statutory Sick Pay, as for any employee.
Self-employed on PrimeCarers
None. You put money aside from your rate for weeks off.

Tax

Employed by a home care agency
Taken through PAYE before you are paid.
Self-employed on PrimeCarers
You register for Self Assessment and pay it yourself.

Cover when you are off

Employed by a home care agency
The agency arranges another carer.
Self-employed on PrimeCarers
You tell the client, and you may send a suitable substitute whom you arrange and pay.

PrimeCarers is an introductory service, not an agency. It does not employ carers or provide care, and holds no CQC registration. The contract is between each client and the carer.

The biggest practical difference is travel. Gov.uk's minimum wage guidance gives a care worker driving from one client to another as its example of travel time that counts as working time, so an employer has to make sure your pay across all your hours, including the driving between calls, comes to at least the minimum wage. The same guidance says travel from home to your first call generally does not count. Self-employed people running their own business are not covered by the minimum wage, so the rate you charge for the visits has to pay for the miles in between. Travel time and mileage for carers explains how to agree travel with a client and how to claim the cost against tax.

The second difference is choice. On a rota, the agency decides who you see and when, and also finds the work and covers your absences. Self-employed, a family chooses you from your profile and you choose whether to accept, which lets you keep a small group of regular clients near home. Nobody guarantees you a full week, and building one can take time. Self-employed or agency carer? works through one week of the same care both ways, with the tax, holiday and pension on each side, and do you need to drive to be a carer? covers working on foot, by bike or by bus.

What it pays

What domiciliary care work pays, employed and self-employed

Employed care pay sits close to the legal minimum, and the published figures say so. Self-employed rates are higher per hour, but the rate has to pay for things an employer would otherwise cover.

£12.71

The National Living Wage from 1 April 2026

The legal minimum an hour for workers aged 21 and over, travel between clients included.

£12.60

Median hourly pay for care workers

In the independent sector in England, as at December 2025, before the April 2026 rise.

£18 to £25

What carers on PrimeCarers advertise an hour

For hourly visits, with our fee included in the figure the family sees.

£15.58

What reaches you from a £19.47 hour

After our 20% commission on visits of under six hours, before your own tax and costs.

Sources: gov.uk National Minimum Wage rates; Skills for Care, Pay in the adult social care sector, March 2026; PrimeCarers rates, October 2026.

The National Living Wage rose to £12.71 an hour on 1 April 2026 for workers aged 21 and over. Skills for Care, which publishes the workforce figures for adult social care in England, put median pay for care workers in the independent sector at £12.60 an hour as at December 2025, which was below the new minimum, so many employed domiciliary care workers are now paid at or close to it. What care workers are paid in the UK has the full set of employed pay figures with their sources, including how little pay rises with experience.

On PrimeCarers you set your own rate. Carers advertise £18 to £25 an hour for visits, and the figure a family sees already includes our fee, which is 20% on visits of under six hours. At £19.47 an hour, £15.58 reaches you. For comparison, home care agencies charge families around £28 to £35 an hour, and the care worker's wage comes out of that.

The hourly gap is smaller than it looks. Self-employed, nothing is deducted before you are paid, so Income Tax and National Insurance come out of what reaches you. There is no holiday pay, sick pay or employer pension contribution, and unpaid driving between clients lowers your earnings across the day. What carers earn on PrimeCarers sets out our commission on each kind of booking and works through a full week, and how much to charge as a self-employed carer helps you set a rate that covers all of it.

Checks and how to start

The checks, the training and how to start

No qualification is required by law to start as a domiciliary care worker in England. What you need first are the checks that show you are safe to work with adults, and then the training to do the work well. These are the steps in the order you will meet them.

  1. 1

    Choose your route in

    First
    Decide whether you want a job with a home care agency, self-employed work, or both. Some carers keep an employed job and take a few private clients alongside it while they see how the work builds up.
  2. 2

    Have your ID and right to work ready

    Before you apply
    Every route checks who you are and that you can work in the UK. A passport is the usual document, and if your status is held online, such as a visa or settled status, you share it with a share code.
  3. 3

    Get an enhanced DBS check

    Before your first visit
    An employer applies for it on your behalf. Since 21 January 2026, a self-employed carer can apply for their own through a registered DBS umbrella body. In Scotland the check is PVG, and in Northern Ireland it is Access NI.
  4. 4

    Do the Care Certificate

    Recommended
    Skills for Care's Care Certificate sets out 16 standards for people new to care. It is not a qualification in itself, and employers usually build it into your induction. Self-employed, you can work through it yourself.
  5. 5

    Apply, or register a profile

    When you are ready
    Apply to agencies near you, or register on PrimeCarers, complete an online interview and set your rate so families can find you.

The checks. An enhanced DBS check shows convictions and cautions, subject to the filtering rules, along with any information the police think relevant, and can include a check of the list of people barred from working with adults. You cannot apply for one entirely alone, so it goes through an employer or, since 21 January 2026, through an umbrella body if you are self-employed, as set out in gov.uk's guidance on DBS checks for self-employed people. Enhanced DBS and the Update Service explains the certificate and how to keep it current, and right to work checks for carers covers the documents in detail.

Before families can see your profile on PrimeCarers, we check your identity and your right to work, and that you hold an enhanced DBS check, or PVG in Scotland or Access NI in Northern Ireland, issued within the last 2 years. You also complete an online interview. We do not check qualifications, training or references. Your experience and training appear on your profile in your own words, references from past employers or families can appear there too, and none of it is verified by us, so keep certificates and referees ready for a family who asks. Separately from these checks, insurance arranged through PrimeCarers covers eligible visits booked and accepted through the platform, subject to the policy.

Training. The Care Certificate is Skills for Care's set of 16 standards for people new to care, updated in March 2025 to add awareness of learning disability and autism. It is a set of standards rather than a qualification, and Skills for Care has developed a separate Level 2 Adult Social Care Certificate based on the same standards for people who want a formal qualification. After that, a Level 2 or Level 3 diploma in care is the next step. Training for private carers covers what each involves and where to study.

When you are ready to look for work, carer jobs near you lists what families are asking for now, and carer jobs by town shows the work in each area. If you want to work for yourself, you can register as a carer on PrimeCarers, set your own rate and decide which families to work with. Registering is free. Finding private clients explains what families look for in a profile.

Questions

Questions people ask about domiciliary care work

A carer who visits people in their own homes to help with daily living: getting up and going to bed, washing, dressing, meals, medicine reminders, light housework and company. The same job is also called a home carer or homecare worker. What is a home carer? covers the role from the start.

The tasks are similar, but a domiciliary carer travels to each client and usually works alone in the person's home, while a care home worker is based in one building with colleagues on shift. Working alone means planning your own safety, which lone working and personal safety covers.

If you are employed, travel from one client to the next counts as working time for the minimum wage, so your pay across your hours must come to at least the minimum. Travel from home to your first call generally does not count. If you are self-employed, travel is paid only if a client has agreed in advance, in writing, to pay for it.

No qualification is required by law to start in England. Employers will expect you to complete an induction, usually built on the Care Certificate, and a Level 2 or Level 3 diploma in care is worth having if you want to take on more complex work. PrimeCarers does not check qualifications, so any you hold go on your profile in your own words for families to ask about.

A carer can remind a client to take their medicines as part of everyday care. Giving medicines should happen only when the care plan says so and you have been shown how. You never change a dose or stop a medicine yourself. Helping with medication sets out where the lines sit.

Either. Agencies offer contracts with a set number of hours, and some offer zero-hours contracts. Self-employed, you decide how many clients to take on. Part-time care work explains how carers fit visits around other commitments.

If you work as a carer

See the work near you, or register and set your own rate

Hourly visits, waking nights and live-in placements are posted town by town. Registering is free: you set your own rate and you choose which clients you work with.

Do domiciliary care work for yourself

Register a profile, set your own rate and choose which families to visit. Registering is free, and families near you can find you once your checks are done.

  • Free to register
  • You set your rate
  • You choose who you work with
What Is a Domiciliary Care Worker? Duties and Pay | PrimeCarers