End of life careCare at home

Managing pain and symptoms at the end of life at home

Most of the symptoms that can come near the end of life, including pain, breathlessness, sickness and restlessness, can be eased at home. It takes the district nurses and the GP, medicines prescribed ahead of time and kept in the house, and a clear idea of who to ring, including at night. This page goes through each symptom, what you can do yourself, how just in case medicines and syringe drivers work, and what a paid carer can and cannot do.

By James Bowdler, founder of PrimeCarers  ·  Updated September 2026  ·  20 min read · Go to the symptom guide

A district nurse talks with an older man at his kitchen table over mugs of tea

Part of our guide to end of life care.

Can it be done at home

Most symptoms can be eased at home, with the right people and medicines in place

You may be worried that if your relative is in pain or distress at home, the only answer will be an ambulance. For most symptoms that is not so. The people and medicines that ease them can come to the house.

A nursing team that visits

The GP has overall responsibility for somebody being cared for at home, and community or district nurses visit. Where symptoms are hard to control, the GP or a nurse can bring in the specialist palliative care team to advise.

Medicines ready in the house

Medicines start as tablets or liquids, and can be given as patches, injections or through a syringe driver once swallowing is hard. Just in case injections sit ready for a sudden symptom, so nobody waits for a prescription.

A number for every hour

One number for surgery hours and one for evenings, nights and weekends, written down in one place so nobody is searching at three in the morning.

Somebody in the room

Much of what eases distress is done by whoever is sitting there: a change of position, a fan, a damp mouth sponge, a calm voice. The same person notices a change and rings about it.

Not everyone has pain or distress near the end of life. Guidance for doctors and nurses from NICE, NG31, care of dying adults in the last days of life, covers how they should plan for the symptoms that can come: pain, breathlessness, nausea and vomiting, anxiety, agitation and delirium, and noisy breathing. It also says that non-drug measures, such as changing someone's position or using a fan, are an important part of good care. Those are the parts a family can help with.

End-of-life care at home is the starting point for this stage, and the end of life care section has the rest of the guides. If you are not yet sure who the district nurses, the palliative care team and the hospice are, who is in the team goes through each of them. The changes of the final days, such as sleeping more and breathing differently, are covered in the last days and hours.

Symptom by symptom

What each symptom may look like, what you can do, and when to ring

These are the seven symptoms the nursing team plans for. For each one there are things a family can do straight away, and there is a point at which the right thing is to ring for help. It helps to know where that point is before the night it matters.

Seven symptoms the nursing team plans for, what each may look like, what you can do, and when to ring

  1. Pain

    Not everyone has pain, and when they do it can usually be kept under control.

    What you may see

    They may tell you it hurts. If they cannot, look for frowning or grimacing, a change in how they lie, restlessness, turning away from people, or breathing that changes when they are moved.

    What you can do

    Give prescribed tablets or patches at the times on the label, and write down when pain comes and what eased it. Move them gently and sit with them, because pain can feel worse when somebody is anxious, tired or alone.

    Ring the nurse or GP if

    The pain is new, worse or different, it has not eased with what is prescribed, or they can no longer swallow their tablets.

    From Marie Curie: pain and NICE NG31.

  2. Breathlessness

    Some people are short of breath through their illness, and it can get worse near the end.

    What you may see

    Quick, shallow breaths, working hard to breathe, wanting to sit up, and fear or panic when it comes on.

    What you can do

    Open a window or turn a fan towards their face, sit them up with pillows, keep the room calm, hold their hand and talk to them calmly. Anxiety makes breathlessness worse, so having you close by helps.

    Ring the nurse or GP if

    It is new, getting worse or distressing them. There are medicines that ease it. Oxygen helps only some people, and the doctor or nurse decides.

    From Marie Curie: breathing changes and NICE NG31.

  3. Feeling or being sick

    Medicines, constipation and the illness itself can all cause it.

    What you may see

    Retching or vomiting, turning food away, looking pale, sweating or feeling cold.

    What you can do

    Keep a bowl, tissues and water close. Offer small cold snacks and fizzy or flavoured water rather than meals, keep cooking smells and perfume away, help them sit up slowly, and note when it happens.

    Ring the nurse or GP if

    It keeps happening, tablets are coming back up, or they cannot keep drinks down. Anti-sickness medicine can be given by injection or through a syringe driver. Do not stop any medicine without asking.

    From Marie Curie: feeling and being sick.

  4. Constipation

    Strong painkillers such as morphine commonly cause it, and so does moving and drinking less.

    What you may see

    Fewer bowel movements than is normal for them, straining, pain, a swollen tummy or feeling sick. Watery leakage after a spell of constipation can be overflow from a blockage, not diarrhoea.

    What you can do

    Offer the drinks they want, help them to the toilet or commode when they feel the urge, and keep a simple note of bowel movements for the nurse.

    Ring the nurse or GP if

    They have not been for longer than usual for them, have pain in the tummy or bottom, are being sick, or pass watery poo after being constipated. Ask before giving any medicine for it.

    From Marie Curie: bowel and bladder problems and Hospice UK: the last few days.

  5. Restlessness and agitation

    It can be out of character and very upsetting to watch.

    What you may see

    Fidgeting, pulling at the bedclothes, trying to get up when they cannot, calling out, confusion, or seeing people or things that are not there.

    What you can do

    Sit with them, speak clearly and calmly, and tell them who you are as often as they need. Keep the room quiet and familiar, and try not to correct them.

    Ring the nurse or GP if

    It comes on suddenly or does not settle, or you think pain, a full bladder or constipation may be behind it. The team looks for a cause first, and there are medicines that ease distress.

    From NHS: changes in the last hours and days, Hospice UK: the last few days and Marie Curie: delirium.

  6. Dry mouth

    Near the end, a dry mouth does not always mean somebody is dehydrated.

    What you may see

    A dry or sticky mouth and tongue, cracked lips, difficulty talking or swallowing.

    What you can do

    If they can swallow, offer sips from a straw or a teaspoon. Otherwise moisten the mouth with a damp mouth sponge or ice chips, put balm on the lips, and clean teeth or dentures gently with a small soft brush.

    Ring the nurse or GP if

    The mouth looks sore, red or bleeding, has white patches, which can be thrush, or swallowing tablets has become difficult.

    From Marie Curie: mouth care and Hospice UK: the last few days.

  7. Noisy breathing

    It is unlikely to be painful for them, though it can be hard to listen to.

    What you may see

    A wet, gurgling or rattling sound in the last days, because they are too weak to cough and clear saliva and mucus from the throat.

    What you can do

    Ask the nurse to show you how to turn them onto their side with the head and chest raised. Put music or the radio on, and take a break if the sound is hard to hear.

    Ring the nurse or GP if

    It is new, or they seem to be working hard to breathe or look uncomfortable. The nurse can give medicine that dries the secretions, though it does not always stop the sound.

    From Marie Curie: noisy chest secretions and Hospice UK: the last few days.

At night, at weekends and on bank holidays, use the out of hours number the nursing team gave you, or ring NHS 111. Only give a medicine that has been prescribed for that person, and never change a dose yourself.

Not everybody has these symptoms, and some people have none of them. The nurse or GP will tell you what applies to your relative.

Marie Curie puts it simply: you do not have to deal with these symptoms alone, and the doctor or nurse can assess them, explain them and see what can help. If you are unsure whether something counts, ring and describe what you are seeing. Say when it started, what you see and what you have tried.

Eating and drinking tends to worry families as much as any of these, and it has its own page: eating and drinking near the end of life explains why appetite fades and what to offer instead.

Pain they cannot describe

How to tell someone is in pain when they cannot tell you

Near the end, people spend more of the day asleep and may not be able to find the words. Some have dementia and have not been able to say for a long time. Pain still shows, in the face, the body and the way someone reacts to being moved.

Signs that may mean pain

  • Frowning or grimacing
  • A change in mood
  • Refusing food, or a change in routine
  • A change in how they sit or lie
  • Agitation or distress
  • Unable to concentrate
  • Withdrawn, or avoiding eye contact
  • A change in their breathing

What to write down for the nurse

  1. The time, and what they were doing when it started, such as being turned or washed
  2. What you saw, and where it seemed to hurt
  3. Which prescribed medicine was given, and when
  4. How they seemed half an hour later
Signs from Marie Curie. Restlessness and distress can also come from a full bladder or constipation, so tell the nurse what you have seen and let them work out the cause.

When the doctor or nurse assesses pain, Marie Curie says they ask where it is, what it feels like, how bad it is on a scale of 0 to 10, and what makes it better or worse. Somebody who cannot answer those questions needs a different approach. NICE tells doctors and nurses to use a validated behavioural pain assessment for a person who is unable to explain that they are in pain, and gives someone with dementia or a learning disability as examples. It is reasonable to ask the nurse whether they use one, and which signs they would like you to watch between visits.

Your notes matter because you are there and the nurse is not. Marie Curie suggests a pain diary, which people around the person can help keep, so the nurse and GP can see a pattern and judge whether a medicine needs to change. A notebook by the bed is enough.

If your relative has dementia, end-stage dementia care at home covers the other changes to expect.

Just in case medicines

Just in case medicines: what they are, who gives them and how to store them

Just in case medicines are also called anticipatory medicines or end of life medicines. They are prescribed before they are needed, so that when a sudden symptom comes, often at night or at a weekend, nobody has to wait for a prescription and a pharmacy.

  1. 1

    A doctor or specialist nurse prescribes them

    Before they are needed
    They are prescribed for symptoms that can come in the last days of life: pain, feeling or being sick, breathlessness, agitation or restlessness, and noisy breathing.
  2. 2

    You collect them from a pharmacy

    Ask which one
    Not every pharmacy stocks them, and one that does not may need to order them in. Marie Curie suggests asking the GP or district nurse which pharmacies near you keep them. Some pharmacies deliver.
  3. 3

    They are kept in the house in a box

    Somewhere safe
    The medicines come with the needles and syringes to give them, and are kept together in a just in case box. Store them out of the reach and sight of children, somewhere cool and dry, away from heat and light. You will be told if any need the fridge.
  4. 4

    If a distressing symptom starts, ring the team

    Day or night
    Ring the GP, the specialist nurse or the district nurse, or the out of hours number at night. In most cases a nurse comes to the house and gives the medicine. If they cannot come, they will tell you what to do.
  5. 5

    The team reviews what was used

    Within a couple of days
    The GP usually prescribes enough for a few days. If they are needed for longer, the GP or specialist nurse will usually review your relative within a couple of days and prescribe more. NICE also says the team should consider a syringe driver if several doses are needed in a day.

These are injections, given under the skin. Marie Curie says they are usually given by a district nurse who is called out to the house. It also says you may be asked to give your relative a dose yourself, with the doctor or nurse guiding you, and that you should tell them if you do not feel able to. Saying no is a perfectly acceptable answer.

Some just in case medicines can make people drowsy, and the nurse or pharmacist can explain what each one is for. When they are no longer needed, the nursing team will tell you what to do with them. The first days after a death at home covers that time, and says unused medicines go back to a pharmacy to be disposed of safely.

Syringe drivers

What a syringe driver is, and what the family needs to know about it

A syringe driver, also called a syringe pump, is a small battery-powered pump that gives medicine continuously under the skin. It is used when somebody can no longer swallow tablets, is being sick, or needs medicine more steadily than tablets or injections can give it.

What a syringe driver looks like, and the parts you will see

123
  1. The pump

    A small battery-powered pump that gives a steady flow of medicine under the skin. A green light flashes while it is working.

  2. The screen and the locked box

    The screen shows how much medicine is being given and how long it will take. The pump is often kept in a clear locked box to protect it from damage.

  3. The line and the small tube

    A thin line runs to a very small tube just under the skin of the arm, leg, tummy or back, held by a clear dressing.

Ring the nurse if

  • The alarm sounds, or the pump stops
  • The skin around the tube is swollen, sore or a different colour
  • The pump gets wet or is dropped
  • The tube or the dressing comes loose
  • Symptoms are not easing. It takes at least three to four hours for the medicine to reach a steady level
Drawing not to scale. Details from Marie Curie on syringe drivers. Not every nurse sets one up in the same way.

A nurse sets the syringe driver up, and Marie Curie says the nurse will usually top up or change the medicines once every 24 hours and change the tubes every three to seven days. The family never sets or adjusts it. Your part is to keep the pump dry, take care with the line when you wash or dress your relative, and look at the skin around the tube. An alarm can mean something like a low battery or a line that has been lain on, and the nurse needs to know either way.

Marie Curie answers two common worries. A syringe driver does not by itself mean the end is close: it can be used at any stage of an illness, and some people have one for a short time and go back to tablets. And there is no evidence that it speeds up dying. Near the end it is often the gentlest way to give the medicines that keep someone comfortable, once they are sleepy and cannot swallow.

If symptoms come back while a new syringe driver is building up, or at any point, ring the nurse, who can give an extra dose.

Who to ring

Who to ring in the day, at night and at weekends

Out of hours care is organised locally, so the number to ring at night is different from one area to the next. The one thing to do this week is ask the district nurse or GP which numbers apply to you, and write them on one sheet.

Numbers to keep by the phone

Ask the nurse or GP for the local ones, write them in, and keep the sheet where everyone in the house can find it.

  1. The GP surgery

    In surgery hours, for anything new or changing and for prescriptions

  2. The district nursing team

    For just in case medicines, the syringe driver and pressure care. Ask whether they take calls at night

  3. The out of hours number the team gave you

    Evenings, nights, weekends and bank holidays

  4. The hospice or palliative care advice line

    Ask whether your local team has one, and when somebody answers it

  5. A pharmacy that stocks just in case medicines

    Not every pharmacy does. The GP or district nurse will know which ones near you do

  6. NHS 111

    When you cannot reach the team and think somebody needs medical help now

    111

  7. Marie Curie Support Line

    Free. Someone to talk to, and practical information from its nurses

    0800 090 2309

  8. Emergency

    A life-threatening emergency. Keep any ReSPECT form or advance decision where a crew would see it

    999

Out of hours arrangements are set locally, so the right number at night differs from area to area. The Marie Curie Support Line gives information and emotional support, so for a symptom that needs treating, ring the nursing team, the out of hours number or 111.

During surgery hours, the GP and the district nursing team are the people to ring about anything new or changing. In the evening, overnight, at weekends and on bank holidays, ring the out of hours number the team has given you. If you do not have one, or cannot get through, ring NHS 111. The NHS says 111 can help if you think you need medical help right now, and can direct you to the right place when you cannot contact your GP. Say that your relative is receiving end of life care at home and that just in case medicines are in the house.

Ask your hospice team or district nurse whether a hospice or palliative care advice line covers your area, and when it is answered. Hospice care explained covers what a local hospice may offer at home.

999 is for a life-threatening emergency. Where your relative has a ReSPECT form, an advance decision to refuse treatment or a do not attempt resuscitation decision, keep it where an ambulance crew would find it, because it records what was agreed about emergency treatment. Advance decisions and advance statements explains what each one covers.

The Marie Curie Support Line, on 0800 090 2309, is free. It is there for anyone affected by terminal illness, including family, for emotional support or to speak to one of its information and support nurses.

What a paid carer can do

What a paid carer can and cannot do with medicines and symptoms

A carer can do a great deal to keep someone comfortable, and they are often the person in the room when a symptom starts. Medicines at this stage are where the line between care and nursing matters most.

Tablets, liquids and patches already prescribed

A paid carer
Can prompt or help, as agreed with you, and write down what was taken and when
The nurse or GP
Prescribes them and decides any change

Just in case injections

A paid carer
No. Knows where the box is and rings the nurse
The nurse or GP
Usually a district nurse called out to the house

The syringe driver

A paid carer
Keeps it dry, takes care with the line, reports the alarm or sore skin
The nurse or GP
Sets it up, refills it and changes the tubes

Mouth care, changing position, a fan, sitting with them

A paid carer
Yes, and turning somebody as the nurse has shown
The nurse or GP
Advises how often and how

A symptom that is new or getting worse

A paid carer
Notices it, writes it down and rings the number agreed
The nurse or GP
Assesses it and treats it

Controlled drugs, injections and any change to a medicine stay with the NHS team. A carer can only give or prompt a medicine to somebody who agrees to take it, or whose attorney for health and welfare has agreed.

The law treats injections, and everything given through a syringe driver, as nursing. A carer does not do these unless a nurse has trained and signed off that particular carer for that particular task. What carers are not allowed to do sets out the full line, and can carers give medication? explains the difference between prompting a tablet and giving it. What a carer does in the last weeks describes the day of care, and night care at the end of life covers the nights.

When the nurses are managing the symptoms, what many families need is somebody to help with washing, changing position and company through the day or the night. You can search for carers near you and compare their rates. Carers on PrimeCarers charge £18 to £25 an hour with our fee included, against £28 to £35 at an agency. A carer sleeping in the house is from £130 a night, and one awake all night is from £150. Our pricing lists every rate.

PrimeCarers is an introductory service, not an agency or a care provider, and it holds no CQC registration. The family chooses the carer, speaks to them first and agrees the hours directly. Carers are self-employed. Before a carer appears on the site, their identity and right to work are checked, along with an enhanced DBS check (or PVG in Scotland, Access NI in Northern Ireland) issued within the last 18 months, and they are interviewed online. Carers are insured while they work. There is no way to search for carers by palliative or end of life experience. What a carer says about their experience is their own account on their profile, and we do not check qualifications or training, so ask them about it in their own words when you speak.

Questions

Questions families ask about symptoms at home

Usually, yes. Marie Curie says most pain can be kept under control with medicines and that pain which cannot be managed is rare. The GP and district nurses manage it at home, including with just in case injections and a syringe driver. If pain is not easing, ring the nurse or GP, day or night.

Injections prescribed in advance for symptoms that can come suddenly in the last days of life, such as pain, sickness, breathlessness, agitation and noisy breathing. They are kept in the house in a box with the needles and syringes, and a district nurse called out to the house usually gives them. They are also called anticipatory medicines.

Sometimes. Marie Curie says the doctor or nurse may ask a family member to give a dose, and will guide them through it. Tell them if you do not feel able to. Nobody should give one without being shown how by the nursing team and agreeing to it.

Not necessarily. Marie Curie says syringe drivers can be used at any stage of an illness, that some people use one for a short time and go back to tablets, and that there is no evidence they speed up dying.

Ring the nurse as soon as you can, using the out of hours number at night. Marie Curie says the alarm tells you something is not working as it should, such as a low battery or a blocked line, and that the nurse will arrange to visit and fix the cause. Do not try to adjust the pump yourself.

The out of hours number the district nurses or GP gave you. If you do not have one, ring NHS 111 and say your relative is receiving end of life care at home. Ask your hospice or palliative care team whether it has an advice line out of hours. For a life-threatening emergency, ring 999.

It is unlikely to be painful for them. Marie Curie and Hospice UK both explain that the sound comes from saliva and mucus they are too weak to clear, and that it tends to affect the people listening more than the person. Changing their position onto their side can help. Tell the nurse if it is new or they seem to be working hard to breathe.

A carer can prompt or help with tablets, liquids and patches that are already prescribed, as agreed with the family, and write down what was taken. Just in case injections and the syringe driver are for the district nurses. Can a private carer give medication? explains where the line falls.

Someone to be at the house while the nurses manage the symptoms

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